
Troubleshooting Agile
Troubleshooting Agile is a problem-solving session for agile teams. Jeffrey Fredrick and Douglas Squirrel look at common problems agile teams face and provide practical, immediately useful advice for getting back on track.
Latest episodes

Nov 1, 2023 • 16min
Agility Across Departments
Today on Troubleshooting Agile, we answer a listener’s question on how to get disparate teams co-operating on a shared objective - and how to get them sharing bad news! Listen to hear our discussion and solutions, with your hosts, Squirrel and Jeffrey.
Links:
- Trust Conversation: https://itrevolution.com/articles/test-driven-development-for-people/
- Psychological Safety: https://amycedmondson.com/psychological-safety/
- Jonah Jameson: https://en.wikipedia.org/wiki/J._Jonah_Jameson
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Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
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About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Oct 25, 2023 • 16min
Digging Into Constructive Conflict
What to do when your tech team isn't arguing (productively!)? Join us on Troubleshooting Agile to learn practical ideas for discovering shared facts and creating constructive conflict, with your hosts, Squirrel and Jeffrey.
Links:
- Test-Driven Development for People: https://itrevolution.com/articles/test-driven-development-for-people/
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Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
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About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Oct 18, 2023 • 17min
Missing Conversations Part IV: Productive Conflict
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part three of their 3-stage diagnostics for discovering missing conversations.
Links:
- Stratechery quadrant: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization
- The Line: https://themanagershandbook.com/consciousness/the-line
- NVC Feelings and Needs: https://www.sociocracyforall.org/nvc-feelings-and-needs-list/
- Amador, LEAP: https://leapinstitute.org/about/
- Schwarz, Eight Behaviours: https://cdn.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
--------------------------------------------------
About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Oct 11, 2023 • 14min
Missing Conversations Part III: Engagement
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part two of their 3-stage diagnostics for discovering missing conversations
Links:
- Edmondson, Teaming: https://www.goodreads.com/en/book/show/7023600
- Liberating Structures: https://www.liberatingstructures.com/
- Anarchic Planning series:
- https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-i
- https://soundcloud.com/troubleshootingagile/citcon-open-space-and-lean-coffee-part-ii
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
--------------------------------------------------
About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Oct 4, 2023 • 11min
Missing Conversations Part II: Alignment
An underperforming tech team is missing something, but what? This week on Troubleshooting Agile, Squirrel and Jeffrey share part one of their 3-stage diagnostics for discovering missing conversations
Links:
- Simon Sinek, Start With Why: https://simonsinek.com/books/start-with-why/
- Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
--------------------------------------------------
About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Sep 27, 2023 • 7min
Missing Conversations Part I: The Checklist
The hosts discuss the challenges of sprinting during the autumnal equinox and introduce a checklist to improve team engagement and identify missing conversations. They also highlight the crucial elements for successful teamwork, including alignment, engagement, and constructive conflict.

Sep 20, 2023 • 16min
Negative Space
Is your tech team choosing safety by doing everything, or do you dump more than you do? Join us today on Troubleshooting Agile to uncover the more profitable path through "negative space" with Squirrel and Jeffrey.
Links:
- Previous episode mentioning negative space: https://agileconversations.com/blog/the-two-shirt-solution-for-agile-chaos/
- Where's Wally: https://en.wikipedia.org/wiki/Where%27s_Wally%3F
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
--------------------------------------------------
About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker.
You can connect with him here: https://www.linkedin.com/in/jfredrick/

Sep 13, 2023 • 13min
Real Results
This podcast discusses the importance of setting meaningful goals and fostering collaboration between product and engineering teams. It emphasizes the importance of measurable outcomes and the risks of outsourcing tasks. The speaker also highlights the significance of aligning people on a shared problem and the benefits of productive conflict.

Sep 6, 2023 • 18min
CITCON, Open Space, and Lean Coffee Part III
Get a behind-the-scenes look at Open Space in action from CITCON organiser, our own Jeffrey Fredrick.
Listen to part three of our three part series to find out how and why you should try anarchic agenda-setting for your next offsite, meeting, or conference.
Links:
CITCON Berlin: https://citconf.com/berlin2023/
- Open Space: https://citconf.com/openspace.php
- Lean Coffee: http://leancoffee.org
--------------------------------------------------
Order your copy of our book, Agile Conversations at agileconversations.com
Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list.
We'd love to hear any thoughts, ideas, or feedback you have about the show.
Email us at info@agileconversations.com
--------------------------------------------------
About Your Hosts
Douglas Squirrel and Jeffrey Fredrick first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations.
Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes.
You can find out more about his work here: https://douglassquirrel.com/index.html
Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference,
author and speaker.
You can connect with him here:
https://www.linkedin.com/in/jfredrick/

Aug 26, 2023 • 15min
CITCON, Open Space, and Lean Coffee Part II
Learn about the mechanics and importance of introductions in open space conferences, the process of creating a grid with session topics, combining cards and creating an agenda. The hosts also discuss the mechanics and benefits of open space conferences, highlighting the importance of having the right people in the room and building connections within organizations.