Troubleshooting Agile

Squirrel gets hot under the collar about non-functional "requirements", and after he gets his rant off his chest, we discover NFRs are all too often just excuses to avoid a conversation. In addition, we touch on the "ilities", security, and ethical considerations for software developers. SHOW LINKS: - The "ilities": https://en.wikipedia.org/wiki/Non-functional_requirement *** 
Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order! New video of us at the Las Vegas Devops Enterprise Summit 2019 is now available: https://www.youtube.com/watch?v=RMT_Tqzf_vc 
 We'd love to hear any thoughts, ideas, or feedback you have about the show. 
 Email us: see link on troubleshootingagile.com 
 Tweet us: twitter.com/TShootingAgile 
 Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Mark Schwartz, author of War and Peace and IT, describes his experience in the CIO trenches, where low trust between "the business" and IT bogs the organisation down in lengthy acquisition processes and contract negotiations rather than delivering business objectives. We touch on value stream mapping, how to use devops and its relatives devsecops and finops, briefing and back briefing, and what we see as the root of the disconnect between business and tech, a lack of trust. SHOW LINKS: - Mark Schwartz, War and Peace and IT: https://itrevolution.com/war-and-peace-and-it/ https://twitter.com/schwartz_cio - Value Stream Map: https://en.wikipedia.org/wiki/Value-stream_mapping - Briefing and Back Briefing: https://www.amazon.co.uk/Art-Action-Leaders-between-Actions/dp/1857885597 *** 
 Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order! New video of us at the Las Vegas Devops Enterprise Summit 2019 is now available: https://www.youtube.com/watch?v=RMT_Tqzf_vc 
 We'd love to hear any thoughts, ideas, or feedback you have about the show. 
 Email us: see link on troubleshootingagile.com 
 Tweet us: twitter.com/TShootingAgile 
 Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Last week, Domenica DeGrandis talked with us about making work visible. Today, we distinguish that idea from a related one, that of making your *output* visible. How can your team show its results frequently? What symptoms indicate that this might help you? What results can you expect from showing meaningful business value often? SHOW LINKS: - Domenica's Making Work Visible book: https://itrevolution.com/book/making-work-visible/ - Lean Thinking: https://www.amazon.co.uk/Lean-Thinking-Banish-Create-Corporation/dp/0743231643 - Genchi Genbutsu: https://en.wikipedia.org/wiki/Genchi_Genbutsu - Alistair Cockburn on Elephant Carpaccio: https://www.youtube.com/watch?v=-lNvr2RWbFo *** 
 Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order! New video of us at the Las Vegas Devops Enterprise Summit 2019 is now available: https://www.youtube.com/watch?v=RMT_Tqzf_vc 
 We'd love to hear any thoughts, ideas, or feedback you have about the show. 
 Email us: see link on troubleshootingagile.com 
 Tweet us: twitter.com/TShootingAgile 
 Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Sunday is the new Monday, and that’s a bad thing - says our guest today, Dominica DeGrandis, author of Making Work Visible. How can you move from default yes to an effective, smooth flow of work? Dominica addresses this question while touching on queueing theory, empathy, and hope! SHOW LINKS: - Dominica’s Twitter feed: https://twitter.com/dominicad - Domenica’s web site: https://ddegrandis.com/ - Kanban book: https://www.amazon.co.uk/Kanban-Successful-Evolutionary-Technology-Business/dp/0984521402/ref=asc_df_0984521402/ - Queueing theory: https://en.wikipedia.org/wiki/Queueing_theory - Paul Graham on Maker and Manager Schedules: http://www.paulgraham.com/makersschedule.html
 *** 
 Our new book, Agile Conversations, will be out in May 2020! See https://conversationaltransformation.com where you can pre-order! 
 We'd love to hear any thoughts, ideas, or feedback you have about the show. 
 Email us: see link on troubleshootingagile.com 
 Tweet us: twitter.com/TShootingAgile 
 Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

The hosts dive into the intriguing concept of the 'bozo bit,' a mental block that challenges effective collaboration. They share stories that illustrate how biases can distort perceptions of others. The idea of 'dueling ladders' highlights the complexities of communication in teams. Practical strategies are discussed for overcoming relational conflicts, embracing curiosity, and enhancing teamwork. Wrapping up, they stress the importance of recognizing personal biases to foster better dialogue and collaboration.

Today we finish our conversation with author, podcaster, and DevOps expert John Willis https://twitter.com/botchagalupe . John covers a wide variety of topics at lightning speed, including: SHA - a hash algorithm, see https://en.wikipedia.org/wiki/SHA-1 CAB - Change Advisory Board, see https://en.wikipedia.org/wiki/Change-advisory_board Jim Benson on Kanban - http://personalkanban.com/pk/about-us/team/jim-benson/ Andreesen on “software eating the world” - https://a16z.com/2011/08/20/why-software-is-eating-the-world/ Knight Capital disaster - https://en.wikipedia.org/wiki/Knight_Capital_Group#2012_stock_trading_disruption CAMS - https://medium.com/@brunodelb/the-cams-model-to-better-understand-the-devops-movement-ffe6713c3fd7 Deming 14 points - https://www.mindtools.com/pages/article/newSTR_75.htm Peter Senge 5th Discipline - https://en.wikipedia.org/wiki/The_Fifth_Discipline Equifax breach - https://www.bbc.co.uk/news/technology-49070596 Air France 447 - https://en.wikipedia.org/wiki/Air_France_Flight_447 Sidney Dekker Murphy’s Law - http://raeda.com.au/murphys-law-is-wrong-everything-that-can-go-wrong-usually-goes-right/ David Foster Wallace “This is Water” - https://en.wikipedia.org/wiki/This_Is_Water *** Our new book, Agile Conversations, will be out in May 2020! See https://itrevolution.com/book/agile-conversations/ to pre-order! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us: see link on troubleshootingagile.com Tweet us: twitter.com/TShootingAgile Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Today we speak to author, podcaster, and DevOps expert John Willis https://twitter.com/botchagalupe . John covers a wide variety of topics at lightning speed, including: SHA - a hash algorithm, see https://en.wikipedia.org/wiki/SHA-1 CAB - Change Advisory Board, see https://en.wikipedia.org/wiki/Change-advisory_board Jim Benson on Kanban - http://personalkanban.com/pk/about-us/team/jim-benson/ Andreesen on “software eating the world” - https://a16z.com/2011/08/20/why-software-is-eating-the-world/ Knight Capital disaster - https://en.wikipedia.org/wiki/Knight_Capital_Group#2012_stock_trading_disruption CAMS - https://medium.com/@brunodelb/the-cams-model-to-better-understand-the-devops-movement-ffe6713c3fd7 Deming 14 points - https://www.mindtools.com/pages/article/newSTR_75.htm Peter Senge 5th Discipline - https://en.wikipedia.org/wiki/The_Fifth_Discipline Equifax breach - https://www.bbc.co.uk/news/technology-49070596 Air France 447 - https://en.wikipedia.org/wiki/Air_France_Flight_447 Sidney Dekker Murphy’s Law - http://raeda.com.au/murphys-law-is-wrong-everything-that-can-go-wrong-usually-goes-right/ David Foster Wallace “This is Water” - https://en.wikipedia.org/wiki/This_Is_Water *** Our new book, Agile Conversations, will be out in May 2020! See https://itrevolution.com/book/agile-conversations/ to pre-order! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us: see link on troubleshootingagile.com Tweet us: twitter.com/TShootingAgile Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Listener Jamie let us know about a sequel to one of our favourite blog posts, John Cutler on the Feature Factory. We focus on just one of John's well-made points, the idea of lowering Work In Progress to improve throughput. We tell a story about on "death by spreadsheet" project management and the futile and counterproductive attempt to get utilisation to 100%. This brings us back to lean methods, kanban, and the Theory of Constraints. SHOW LINKS: - 12 Signs You're Working in a Feature Factory: https://cutle.fish/blog/12-signs-youre-working-in-a-feature-factory - Feature Factory 3 Years Later: https://amplitude.com/blog/12-signs-youre-working-in-a-feature-factory-3-years-later - Kanban book: https://www.amazon.co.uk/Kanban-Successful-Evolutionary-Technology-Business/dp/0984521402 - The Goal: https://www.amazon.co.uk/Goal-Process-Ongoing-Improvement/dp/0566086654 - Slack (the book not the software!): https://www.amazon.com/Slack-Getting-Burnout-Busywork-Efficiency/dp/0767907698 *** Our new book, Agile Conversations, will be out in May 2020! See https://itrevolution.com/book/agile-conversations/ and get ready to pre-order! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us: see link on troubleshootingagile.com Tweet us: twitter.com/TShootingAgile Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Our new book is all about what people miss in their digital/agile/lean/devops transformations: cultural changes that underlie human-centred development and the conversations that can lead you to those changes. Inspired by the book Accelerate!, we look at Westrum's Three Cultures and reflect on how the culture you're in affects how you transform to the culture you want. SHOW LINKS: - Accelerate!: https://www.amazon.co.uk/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339 - Westrum on Three Cultures: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1765804/pdf/v013p0ii22.pdf - Gale, Digital Helix: https://www.amazon.co.uk/Digital-Helix-Transform-Aspect-Organization/dp/1626344647 - Edmondson, Teaming: https://www.amazon.co.uk/Teaming-Organizations-Innovate-Compete-Knowledge/dp/078797093X/ref=sr_1_1 - Previous episode on the 4 Rs: https://soundcloud.com/troubleshootingagile/learning-through-case-studies-the-4-rs *** Our new book, Agile Conversations, will be out in May 2020! See https://itrevolution.com/book/agile-conversations/ and get ready to pre-order! We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us: see link on troubleshootingagile.com Tweet us: twitter.com/TShootingAgile Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2

Explore the surprising spread of agile methods beyond software, infiltrating areas like sales and agriculture. Alistair Cockburn discusses how perceptions of agility's decline may stem from misinterpretations. The conversation reveals a bright future for agile practices, despite evolving challenges and innovator disillusionment. Discover the role of Wardley Mapping in understanding this shift, and how authentic agile principles continue to thrive across diverse sectors.