
Purpose Driven FinTech
Welcome to Purpose Driven FinTech!
I'm your host, Monica Millares - Product Leader and fellow FinTecher.
These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact.
Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives.
However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable
Yes that's you and me too!
That's why I've created this podcast!
I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact.
You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech?
Let's come together and discover how Purpose, Product, and People can help us create a future of better financial wellbeing while building sustainable and profitable FinTechs.
Follow me on LinkedIn, TikTok, and YouTube to stay connected and be part of the conversation.
Cheers to making better FinTech and making FinTech better!
Love, Moni
Latest episodes

Dec 25, 2024 • 42min
Inside Velexa's Mission to Transform Wealth Management | Tamara Kostova, Founder & CEO Velexa
Join us for an insightful conversation with Tamara, CEO of Velexa, as we explore how FinTech is revolutionizing wealth management and financial education. From democratizing investment access to building community-driven platforms, discover how Velexa is making financial services more inclusive and less intimidating for everyone.Why education and community are key to next-generation FinTech solutionsHow Brazil became a leader in neobank adoption with 43% population penetrationThe importance of hybrid approaches in empowering women investorsWhy Southeast Asia leads in digital wealth management innovationThe role of AI and ChatGPT in shaping the future of investment adviceBuilding scalable B2B solutions while keeping focus on end-user needsWe cover:(00:00) The Essence of FinTech: Revolutionizing Money Management(02:08) Brazil's FinTech Success Story: From Unbanked to Digital Leaders(03:29) Velexa's Mission: Democratizing Investment Access(05:07) The B2B Approach to Achieving Global Impact(06:10) The Future of WealthTech and Investment Adoption(08:31) Financial Stress and Education: Building Better Solutions(11:03) Gen Z's Approach to Financial Health(14:13) Building Community-Driven Financial Products(15:27) Women in Investment: Challenging Industry Misconceptions(18:38) Velexa's Customer Base and Global Market Differences(22:29) Overcoming Legacy Infrastructure Challenges(24:09) Velexa's Award-Winning Vision and Success Factors(29:18) The Role of AI in Investment Decision-Making(34:56) Responsible Innovation in Financial Education(36:34) Leadership Insights: Creating a Winning Strategy(39:00) CEO Mindset: The Importance of Team and Vision(41:34) The Future of FinTech: Prioritizing Financial EducationIf you're interested in the intersection of FinTech, financial education, and inclusive wealth management, this episode provides valuable insights into building purpose-driven financial solutions that make a real difference in people's lives.Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 Connect with Tamara:LinkedIn: https://www.linkedin.com/in/tamara-kostova-0818001/LinkedIn: https://www.linkedin.com/company/velexa/Website: https://velexa.com/https://velexa.com/news/2024/06/velexa-disrupting-start-ups-money2020-europe/👉 Connect with MonicaLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://www.purposedrivenfintech.com/—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Dec 9, 2024 • 45min
Building Trust with AI: How Rural Laos Is Innovating Financial Services | Tim Scheffmann, CEO and Chief Investment Officer LTS Ventures
Imagine a world where rural communities thrive with access to financial services tailored to their unique needs. That’s exactly what Tim Scheffmann, CEO of LTS Ventures, is making possible with the largest digital village banking network in Southeast Asia.In this episode, we dive into the transformative power of FinTech in underserved regions and how Tim is redefining financial inclusion. From adopting cutting-edge AI to ensuring communities have access to emergency funds, LTS Ventures bridges the gap between technology and humanity to create lasting change.How LTS reached profitabilityWhy a strong business model is key to driving meaningful impactHow AI supports fair and efficient credit decisions in rural communitiesThe role of standardization in scaling financial inclusionClimate challenges in Laos and how FinTech is helping villages stay resilientThe secret to building trust in small communities with technology and human connectionTim also shares his journey from growing up in a German village to leading a social enterprise in Laos and the lessons learned from early hesitations to now championing digital village banking.If you’re curious about how FinTech can solve real-world problems and how AI is reshaping the credit landscape, this episode is for you!Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.We cover:(02:15) Transitioning from NGO Roots to a Profitable Social Enterprise(05:00) The Importance of Business Models in Financial Inclusion(08:00) Scaling to 900+ Villages: Standardization and Technology(10:50) Leveraging AI for Credit Decisioning and Fraud Prevention(15:30) Building Trust: The Role of Community and AI in Lending(18:45) Financial Literacy and Behavioral Change in Rural Communities(22:10) Addressing Climate Challenges with Village Banking(27:30) Village Banking as a Hub for Knowledge and Community Building(31:40) The Human Element in Rural Financial Services(36:10) Lessons Learned: Advocating for Digital Village Banking(39:20) Transforming Financial Inclusion in Rural Laos👉 Connect with Tim:LinkedIn: https://www.linkedin.com/in/scheffmann/LinkedIn: https://www.linkedin.com/company/ltsventures/posts/?feedView=allWebsite: https://www.ltsventures.com/👉 Connect with MonicaLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://www.purposedrivenfintech.com/—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Nov 18, 2024 • 1min
Reaching the 98% using Blockchain - How Fasset is Innovating for Financial Inclusion | Umair Javed, Chief Business Officer at Fasset
Purpose Driven FinTechs are predicated on accessibility and inclusiveness - it's not about building a product that a very few people really love and admire and adore and become early adopters.Fasset is an all-in-one financial super app that allows people and businesses to securely invest, earn, and make payments and they are targeting a broader subsegment of society with financial services using blockchain technology — so that more people to benefit from it!Come behind the scenes with me all the way to the UAE. Meet Umair Javed, Chief Business Officer at Fasset. We discuss how to reach 98% of society with Fasset Connect, the complexities of building a high-performance culture, handling execution challenges, and fostering innovation without getting swayed by technology hype, financial education, rethinking traditional business models to achieve long-term impact - what and much more!Remember to like and subscribe for more episodes like this!👉 Connect with Umair:LinkedIn: https://www.linkedin.com/in/mumairjaved/LinkedIn: https://www.linkedin.com/company/fassethq/posts/?feedView=allWebsite: https://fasset.com/👉 Monica’s SocialsLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millares—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Nov 11, 2024 • 49min
Zubin Reveals Why Empathy Is the Secret to Building Differentiated Solutions for Southeast Asians | Zubin Rada Krishnan, CEO at BigPay
Come behind the scenes of one of the largest NeoBanks in Southeast Asia! Zubin Rada Krishnan, CEO at BigPay, shares BigPay's mission of leveling up people's lives through accessible and simple financial services and explains how BigPay aims to promote financial well-being by shaping positive spending habits and providing innovative financial products.We discuss the unique challenges and opportunities in the Southeast Asian fintech market, the importance of empathy in product development and leadership, BigPay's exciting developments like their expansion into Thailand, their partnership with AirAsia MOVE, their innovative stashes solutions and much more!BigPay is committed to providing the financial services that Southeast Asians need to live better lives, by providing accessible, transparent, simple and secure digital financial services. From cross-border and domestic payments to international transfers, credit, micro-insurance, personal loans, and smart budgeting, BigPay continues to innovate to level-up Southeast Asian lives - one transaction at a time.👉 Connect with Zubin:LinkedIn Zubin: https://www.linkedin.com/in/zubin-rada-krishnan-aa93172/LinkedIn BigPay: https://www.linkedin.com/company/bigpayme/Website: https://bigpayme.com/👉 Monica’s SocialsLinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresRemember to like and subscribe for more episodes like this!We cover:(00:00) Intro(03:58) BigPay's Mission and Vision(14:51) Leadership and Empowerment(20:32) Fintech Growth in Southeast Asia(24:19) Addressing Financial Pain Points(25:31) Understanding BigPay Customers(27:30) Innovative Savings Solutions(30:09) BigPay goes live in Thailand!(32:44) Embedded Finance with AirAsia MOVE(39:30) Defining Great Products(46:55) Final Thoughts on the one thing to change to make FinTech better for everyone—Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Nov 4, 2024 • 39min
Connecting FinTechs and Banks to Drive Efficiency and Innovation | Jorge A. Ruiz, CEO at FinConecta
The future is about Fintech & Bank Partnerships! And FinConecta is here to make it easier, cheaper and more efficient for all!If you are bank you know you have legacy systems, and that you need new tech to innovateAs a B2B FinTech it is likely you are solving a problem for Banks... Well FinConecta makes it easy for both parties to find each other - And more importantly, to connect to multiple partners with one API. FinConecta supports Financial Institutions in their digital transformation journey. They've created an interconnected network of modern FIs and FinTech solutions from around the world linked through a proprietary platform. and they are building the first global integrated FinTech marketplace.In this episode I had the pleasure to speak with Jorge A. Ruiz M. CEO at FinConecta We talk about:- Purpose- Financial Inclusion- FinConecta's marketplace- The benefits of the platform - Utilizing AI for efficiency- Building high-performance teams - The global reach of FinConecta, - The future of interoperability in Financial Servicesand much more!Worth reaching out to Jorge if you are a FinTech looking to grow, If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Jorge hereLinkedIn: https://www.linkedin.com/in/jorgearuiz/LinkedIn: https://www.linkedin.com/company/finconecta/Website: https://finconecta.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Oct 21, 2024 • 54min
Max Reveals How We Are Solving Real Problems in Crypto: Customer Pain Points Explained — Max Krupyshev, CEO at CryptoProcessing by CoinsPaid
500M own crypto, 30% want to pay with it — are you ready?Customer expectations are changing fastAnd crypto payments are rapidly becoming the new normal!In today's episode I spoke with Max Krupyshev. CEO at CryptoProcessing.com by CoinsPaidto deep dive and understand what's going on! We cover: - How crypto is solving for real customer problems- Argentina as use case- Freelancers! A biggy one!- Pain points crypto payments are solving for- De-bust the myth about volatility... love it!- What makes a great product- The CEO mindsetAnd much more!If you are interested in learning more about accepting crypto payments, reach out to Max and the team!If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Max hereLinkedIn: https://www.linkedin.com/in/mkrupyshev/?originalSubdomain=eeLinkedIn: https://www.linkedin.com/company/cryptoprocessing-com/posts/?feedView=allWebsite: https://coinspaid.com/Website: https://en.cryptoprocessing.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Oct 15, 2024 • 49min
How Tapi is Revolutionizing LATAM's Outdated Payments Infrastructure from the Ground Up | Kevin Litvin, CBO & Co-Founder Tapi
LATAM's payment infra is fragmented and outdated... Imagine a single API that breaks down barriers across LATAM and unlocks a seamless payment experience, and multiple geo launches; a smooth, unified digital payment experience for the entire region!Well, I had the pleasure of speaking with Kevin Litvin, Co-Founder at tapi, and he's doing exactly that! In LATAM people still line up to pay bills and basic services... And while FinTechs and banks have a massive opportunity to fix this, The real magic happens on the infra layer... and this is why tapi is disrupting the region: One solution that works everywhere. One integration. One contract. Of course a touch of AI to make it easier, faster better for your devs, and a fantastic team who understands how you want to work... We cover: - Lessons from his failed e-wallet startup- Insights that led him to evolve into Tapi- Understanding the LATAM landscape- The reality of customer pain points when it comes to payments- What makes a great product- How he's using AI to disrupt - What's next after his very successful round- Why the culture of your tech partner matters (a ton)!And much much moreFollow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Kevin hereLinkedIn: https://www.linkedin.com/in/kevinlitvin/LinkedIn: https://www.linkedin.com/company/tapi-latam/posts/?feedView=allWebsite: https://tapi.la/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Oct 2, 2024 • 58min
Bankifi Reveals How Engagement Banking With Human Interaction And Data Delivers Impact To Underserved SMEs | Mark Hartley, CEO & Founder at Bankifi
There are 5. 5 million small businesses with less than 20 people in the UK - and we can argue small businesses are the most underserved of all FS customers today! That’s why Bankifi is transforming the space and making bank's digital banking platforms from something that's purely transactional into the place where a small business run and operate their business from.In this episode Mark Hartley, CEO & Founder at Bankifi, shares with us Bankifi’s backstory and purpose, the challenges of both banks and SMEs, and we go deep on data, AI, engagement - and more importantly human interaction! Because the majority of the population still fears AI, the hypothesis is that customers will value more human interaction, and that will be a differentiator.If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Mark hereLinkedIn: https://www.linkedin.com/in/mark-hartley-038b38/LinkedIn: https://www.linkedin.com/company/bankifi/Website: https://www.bankifi.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Sep 29, 2024 • 41min
Unlocking Financial Data to Drive Customer and Commercial Impact | Nare Vardanyan, CEO & Co-Founder at Ntropy
“There's a lot of power behind financial data. Every time we move money from point A to point B, we also move information” BUT the power is unlocked by the quality of the data, and the what we do with the data!In this episode Nare Vardanyan, CEO & Co-Founder at Ntropy, the immense potential of financial data and its impact on both consumers and businesses. We discuss how standardizing and unifying fragmented financial data can unlock new opportunities in lending, payment authorization, accounting automation, and more. We explore the challenges and role of AI and advanced models in transforming financial services and of course, how we can use tech to drive social change…. very good points on social mobility!If you enjoyed this Purpose Driven FinTech pod, follow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Nare hereLinkedIn: https://www.linkedin.com/in/narevardanyan/LinkedIn: https://www.linkedin.com/company/ntropy/Website: https://www.ntropy.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.

Sep 17, 2024 • 49min
Oper Reveals How To Reduce Mortgage Borrower Anxiety by Blending Human Touch With AI Efficiency | Geert Van Kerchkhoven, CEO & Co-Founder Oper
Buying a property is a big life moment, and one full of anxiety! And yes, we the people in the industry are guilty of creating anxiety to our customers! That’s why Geer Van Kerchkhoven, CEO & Co-Founder Oper is doing something about it, and helping both banks and customers create a much better mortgage experience!In this episode Geert shares his journey and insights on improving the mortgage process. He reveals how we can reduce borrower anxiety and streamline the home-buying journey, why Oper is a great product and his secret sauce to building products people love and are willing to pay for! He also shares valuable experiences on leveraging AI Oper, lessons learnt re AI, and building high-performance teams, and top advice for anyone in the journey!We cover,(00:00) Intro to the Mortgage Experience(04:10) Geert’s Initial Hypotheses(06:10) Challenges and Mindset in Building a Fintech(11:37) Defining a Great Product in Fintech(14:37) Addressing Borrower Anxiety and Mortgage Challenges(23:22) The Hybrid Model: Combining AI and Human Touch(26:15) Loan Advisor Interaction in Virtual Environments(28:16) AI in Document Matching and Loan Processing(29:32) Key Takeaways of Building AI Features in Fintech(31:04) Challenges in AI Deployment: Compliance and Integration(33:00) Understanding Vertical AI and Its Applications(38:55) Fireside Chat: Insights on Strategy and LeadershipFollow for more discussions on how to build great FinTech products with customer and commercial impact and to stay updated on the latest episodes.👉 You can find Geert hereLinkedIn: https://www.linkedin.com/in/geertvankerckhoven/LinkedIn: https://www.linkedin.com/company/opercredits/posts/?feedView=allWebsite: https://www.opercredits.com/👉 And you can find Monica here:LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://moni-millares.mystrikingly.com/—Production and marketing by Monica Millares. For inquiries about being in the show, coaching, consulting, creative collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.
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