Grow A Small Business Podcast

In this episode, I interview Richard Blank, the Founder, and CEO of Costa Rica's Call Center based in San Jose, Costa Rica. Richard has set up his own business to help entrepreneurs enhance and maintain good communication with their clients. From working at his friend's customer service company, Richard decided to leave his former job and build his own business to pursue new opportunities. Costa Rica's Call Center was established in 2007 and has been running for over 15 years and has 150 FTEs. Richard has said that growing a small business requires taking time to decompress yourself in order to maintain a healthy and balanced lifestyle that will help you perform well in the business. So he says, "If you are level and in control, throughout your day because a character is judged during the chaos." This Cast Covers: Bilingual dedicated near shore to the United States call center. Handling outbound sales, appointment setting lead generation, etc. Giving people self-reliance and self-confidence to see the art and speech of communication. Working at customer's service center for 4 years. Learning how to grow a stable business by being responsible. Helping people enhance their communication skills. Providing tips on how to attract more customers through good communication. Helping entrepreneurs choose the best industry for them. Learn the power of deep understanding and balance. Growing with over 150 people in 15 years of growing the business. Additional Resources: Costa Rica's Call Center Rich Dad Poor Dad by Robert Kiyosaki How Win Friends Influence People by Dale Carnegie Quotes: "The most important thing is to become responsible." —Richard Blank "Coaching is about your balance." —Richard Blank "Choose an industry that's extremely lucrative." —Richard Blank "Success is fulfilling personal goals." —Richard Blank "A character is judged during the chaos." —Richard Blank Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Rob Cameron interviews Andrew Wilson, the Founder of Horizon Business Plans, based in Greater Melbourne, Australia. Andrew is a business plan writer; he helps businesses write professional business plans. From his 12 years' worth of work experience in a bank. Andrew confidently shares the secrets and importance of writing a documented professional business plan, the things to look for, and how to put the best foot forward to a funder. He said, "sometimes, the journey of going through the planning process is more important than the result and the end plans themselves." This Cast Covers: Benefits of having a documented business plan. The importance of setting the direction where the business is heading. The clarity business planning brings to each different component. Different types of business plans. A business plan is like a business CV. How to use a business plan template. The significance of data/proof in business plans. Being realistic with the numbers in a business plan. Getting external help from a business plan writer. Links: Andrew's LinkedIn Horizon Business Plans Additional Resources: Hurdle: The Book on Business Planning by Tim Berry Quotes: "Failing to plan is planning to fail." —Andrew Wilson. "It's almost like a business CV, to help your audience understand the fundamentals of why it's in business, what the business does, and why it's equipped to run this business." — Andrew Wilson. "It's really important to set the direction, for your business." — Andrew Wilson. "Business planning is one of those things that, people often feel that it's like a big mountain to climb." — Andrew Wilson. "If you're looking for funding and need to write a business plan, I would suggest do start with a template." — Andrew Wilson. Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Jonathan Fodera, the President of Integrated Business Financing based in Tampa, United States. Jonathan has set up his own business to help business owners grow and scale their businesses by getting them the best financing options. From working as a trader, Jonathan has decided to enter financing technology and enhance the things his good at. Integrated Business Financing was established in 2021 and has been running for over 1 year. Providing a highly trained adviser with 8 FTEs. Jonathan has said that growing a small business requires making an impact and difference on one person. So he says. "When someone buys a product or service or makes sure their experience was extraordinary, that is what's going to help add rocket fuel to everything." This Cast Covers: Helping business owners grow and scale their businesses Managing an Integrated Business Financing. Providing the best financing options. Lending marketplace for 14 years, that helps businesses in the United States grow. Getting the best financing possible. Been involved in running internal sales teams for Fintech Companies. An avid believer in visualization. Learning how to improve marketing through social media. Helping entrepreneurs create a good investment. Sharing his perspective about an amazing entrepreneur. Additional Resources: Integrated Business Financing Master the Game by Tony Robbins Quotes: "The more people you help, the more money you're gonna make." —Jonathan Fodera "If you impress them, they will come running to you." Jonathan Fodera "You have to figure out the risk versus reward." —Jonathan Fodera "Successful people will tell you they're not successful. —Jonathan Fodera "If you're putting something off, that means you shouldn't be focusing on that first." —Jonathan Fodera Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Troy had a chat with Dara Rosenbaum, the Co-Founder of Rosenbaum and Taylor based in New York, United States to talk about her journey from being a Lawyer into a business advisor and business owner. Growing their business into high-quality legal advice and representation with over 7 FTEs From working at a law firm, Dara has decided to create her first business with her co-founder Taylor to pursue bigger opportunities. Rosenbaum and Taylor was established in 2011 and has been running for over 11 years. Became a high-quality legal advisor and representation with over 7 FTEs. Dara has said that growing a small business requires good time management to focus on the things that are gonna move the needle. So she says, "Set boundaries around what things about an owner should be working on or shouldn't be working on. This Cast Covers: Growing over a decade of law firm business. Serving entrepreneurs, solopreneurs, and midsize small businesses. Helping entrepreneurs form and helping them grow. Manage contracts and handle litigation, lawsuits, and business disputes. Learning more about marketing. Building out clients in their own cases. Helping entrepreneurs avoid the harmful effect of shiny object syndrome. Sharing the benefits of good time management. Learning how to improve knowledge and skills through asking people. Learning how to cope with common mistakes and challenges in business. Additional Resources: Rosenbaum & Taylor Only 10s by Mark Silverman Quotes: "Success is freedom." —Dara Rosenbaum "Understand things that need to be done." —Dara Rosenbaum "Learning from others is part of growth." —Dara Rosenbaum "Be ready to take on new challenges." —Dara Rosenbaum "You can't teach smart." —Dara Rosenbaum Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Rob Cameron interviews Tamika Johnston, a specialist construction, and trades coach, based in Launceston, Tasmania, Australia. A person who is not only meticulous in a monetary sense, but in a time sense as well. Throughout her journey in different markets, such as construction, and architectural firms, she developed approaches such as "hooking the client into the sale" by devising a strategic sales process, a qualification script, and ways of making a client commit, to be as efficient as she can be in the sales process. "First and foremost, the sales in a business are the business's oxygen.", she said. This Cast Covers: Efficiently closing marketing leads. The importance of sales in a business. Price is not always a critical factor in sales. Devising a strategic sales process that's reassuring for the client. Determining the qualification of the client. Finding ways to make your client commit. How to not waste time on "tire kickers". Assembling a team to scale your business effectively. Keeping a tight grip on the sales process. Additional Resources: Secrets of Closing the Sale by Zig Ziglar Quotes: "First and foremost, the sales in a business are the business's oxygen." —Tamika Johnston "Having a clear sales process, and being good at sales is what's going to save your business over the next few years." — Tamika Johnston "So, we don't say what's your budget… It's, what are you looking to invest in your project?" — Tamika Johnston "If you can have this clear sales process, you can employ someone to do the role, rather than you physically having to do it yourself." — Tamika Johnston "One big thing, is making sure that the ball is always in your court." — Tamika Johnston Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Beate Chelette, the Founder and CEO of The Growth Architect based in Los Angeles, United States. Beate has set up her own business to help entrepreneurs scale their impact and grow their authority. From managing a licensing business, Beate decided to leave her former business to pursue bigger opportunities. The Growth Architect was established in 2010 and has been running for over 12 years. Became a highly-successful global business and 8 FTEs. Beate has said that growing a small business requires discipline to money-making activities first to avoid getting distracted. So she says, "You need to be very disciplined to not open your email and go straight into what you said you were going to do." This Cast Covers: Working as a business strategist and consultant. Helping entrepreneurs to scale their impact and grow their authority. The Growth Architect for business owners through her podcast. Went through a decade of having a bad business journey. Providing people shortcuts. Created a podcast that is focused entirely on strategies. Became a self-made multimillionaire. With a background of licensing business from different parts of the world. Learning about the five-step success blueprint. Helping entrepreneurs to cultivate personal development. Additional Resources: The Growth Architect Compound Effect by Darren Hardy Growth Blocker Quiz Growth Authority Podcast Mastermind Quotes: "You have to understand your goal in order to serve well." —Beate Chelette "Success is about making an impact." —Beate Chelette "You have to learn to become fearless." —Beate Chelette "Business owners should practice clean thinking." —Beate Chelette "Avoid Mini-me cloning," ——Beate Chelette Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Aleya Harris, the Founder, and CEO of Flourish Marketing based in LA, Los Angeles, United States of America. Aleya has set up her own business to help entrepreneurs stand out from the crowd through radically authentic messaging strategy and copywriting. From experiencing a loop-de-loop type of career, Aleya has decided to pursue the things that tap into who she is. Flourish Marketing was established in 2018 and had been running for over 4 years. Aleya has said that growing a small business requires focusing on a few things that you can do and being patient. So she says, "Pick something that you do every single day, at the same time, every day that will move the needle for your business." This Cast Covers: Boutique marketing strategy and copywriting agency. Creating radically authentic messaging and copywriting that transform leaders into legends. A storied brand-certified guide. Hit six figures in five months. Learning the importance of generating leads and staying authentic while stabilizing. Helping entrepreneurs become resilient and consistent. Helping people become their best selves and tap into who they are. Learning how to market is easier by not doing everything on your own. Helping empire-building clients stand out from the crowd. Been experiencing a loop-de-loop type of career journey. Additional Resources: Flourish Marketing Building Story Brand by Donald Miller Quotes: "Success is having financial, emotional, and spiritual freedom." —Aleya Harris "Don't do all the things." —Aleya Harris "The person who is most resilient and consistent is the most successful person." —Aleya Harris "Just keep planting and be patient." —Aleya Harris "There's more growth to be had by going on the journey of doing hard things." —Aleya Harris Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Troy Trewin, the Founder of Grow a Small Business Podcast based in Hobart, Tasmania. Troy has shared tips on how small business owners can make sure they've got their funding arrangements in place and raise their capital wisely. From his experience as a chairperson, Troy shared the reality of capital raising and the pros, and cons of rushing and taking things on time. He also said that capital raising requires knowledge about crowdfunding and ESOP. So he says, "You have to be organized and gain knowledge in order to take the right action." This Cast Covers: Discuss tips for raising capital and its contribution to a small business. Sitting on five boards and chairing most of the boards. Helping other businesses with capital raising. Sharing the reality of capital raising and how to achieve your goal. Learning how to make wise choices and take control of your actions. Helping entrepreneurs get sources to raise capital. Learning where and how to use other mechanisms. Providing helpful sites and options for small business owners in order to excel. Helping entrepreneurs become qualified in different loan options. Learning about crowdfunding and ESOP. Additional Resources: Grow a Small Business Quotes: "If you don't need it, don't be desperate." —Troy Trewin "Cash is King in many small businesses." —Troy Trewin "People should learn about pricing and cost controls." —Troy Trewin "If you're desperate, you have to raise money at a lower valuation." —Troy Trewin Workout if you need to raise capital." —Troy Trewin Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Hanny Allston, the Founder, and CEO of Find Your Feet based in Hobart, Australia. Hanny has set up her own business to help and support the gap between elite athletes and everyday Australians also striving to grow, play & perform wilder. From being a business coach and athlete, Hanny has decided to enter the world of business to empower the community and find their feet. Find Your Feet was established in 2009 and has been running for over 13 years. Became an award-winning Tasmanian Telstra Small Business of the Year in 2018 with over 20 FTEs. Hanny has said that growing a small business requires working with yourself, 120% in order to become completely inspired and empowered. So she says, "If you don't have sparkle dust, you can give that gift to others, your business will have a slight dull sheen rather than shine." This Cast Covers: Running a multi-channel, outdoor retail business. Selling equipment to wear for hiking, campaign trail running, and everything in between travel. Running a coaching business 12 years ago. Service predominantly in Australia and a small international market. Providing products through her 2 stores and online. Doing international and political trail running tours. Turning over more than 5 million gross a year. Awarded as the small business of the year for Tasmania and Telstra Businessworld. Helping people strive to grow, play & perform wilder. With over 20 years of experience in the Australian elite sporting pathway Additional Resources: Find Your Feet The-Heros-Journey by Joseph Campbell Quotes: "We work to live, not live to work." —Hanny Allston "Understand and revel in your uniqueness." —Hanny Allston "Be creative and authentic." —Hanny Allston "Work on yourself 120%." —Hanny Allston "Learning is someone needs to do." —Hanny Allston Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Sophie and Aden Cooper, the Founder and CEO of Anihana Life based in Auckland, New Zealand. Sophie and Aden have set up their own business to give people a relaxing kind of sound. From being a Florist, Sophie has decided to pursue bigger opportunities. Anihana Life was established in 2016 and has been running for over 6 years. Became a big company from 250 stores to 3,850 over the last 12 months with over 21 FTEs. Sophie and Aden have said that growing a small business requires communication and courage to ask for help. So they say, "having the courage to make that initial first step is probably the biggest challenge." This Cast Covers: Launching products at grocery stores. Now tracking as a multimillion-dollar business. Gone from 250 stores to 3,850 over the last 12 months. Learning how to build community and value authenticity. Providing soap products for body relaxation. Sharing experience in successfully growing a small business being an introvert. Been in the consumer goods industry for about 18 years. Implementing habits and values into just day-to-day life. Learning how to become authentic in order to excel. Helping entrepreneurs overcome the struggle in communication. Additional Resources: Anihana Life Radical Focus by Christina Wodtke Five Dysfunctions of Team by Patrick Lencioni Quotes: "It's not about the product and our customers, it's about the people as well." —Sophie Cooper "You just have to be authentic." —Aden Cooper "It's about the timing." —Aden Cooper "Communication can make or break a business pretty quick." —Aden Cooper "Bad communication is better than no communication." —Aden Cooper ____________________________________________________________________________ Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0