Grow A Small Business Podcast

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. In this episode, host Rob Cameron interviews Renate Crollini, founder of Brownie.io, a successful sustainability consulting firm generating $2M in revenue. Renate shares insights on how their 10-member team specializes in eco-friendly practices, attracting passionate employees, and driving growth for small businesses. Key Takeaways for Small Business Owners: Embrace Sustainability as a Business Mindset: Renate emphasizes that adopting sustainability practices is not only good for the environment but also offers a competitive business advantage. Small businesses should view sustainability as a pathway to address issues like reducing energy costs, increasing revenue, and attracting passionate staff and consumers. Start with Simple Actions: The journey towards sustainability begins with small, actionable steps. Renate advises businesses to start with what they already have in place, such as renewable energy, recycling, composting procedures, or flexible working policies. These steps demonstrate that sustainability doesn't have to be complex or costly. Effective Communication and Stakeholder Buy-In: One of the success stories shared involved a bakery that achieved stakeholder buy-in and developed an effective communication strategy with their staff. This led to successful adoption of sustainability initiatives and even attracted a new staff member passionate about sustainability. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? The Role of Brownie in Supporting SMEs: Brownie, the platform co-founded by Renate, provides tailored recommendations to help small businesses implement sustainable practices. It simplifies the process, making it easier for businesses to take immediate, impactful actions. Continuous Improvement: Sustainability is an ongoing journey. Businesses should not aim for perfection from the start but should continue to take incremental steps and build on their successes. Resources and Contact Information: For those interested in learning more or seeking guidance, Renate encourages connecting via LinkedIn or visiting Brownie's website at brownie.io. She also offers her email for direct inquiries: renata@brownie.io. One action small business owners can take: One action small business owners can take is to start implementing sustainable practices, such as recycling, energy conservation, and waste reduction, within their operations. By making these changes, businesses can reduce their environmental impact, attract eco-conscious customers, and improve their overall sustainability. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Sustainability isn't just a trend; it's a fundamental shift in how we do business – Renate Crollini Every small step towards sustainability counts, no matter how small – Renate Crollini Don't wait for perfect conditions to start. Begin with what you have, where you are – Renate Crollini

In this episode of Grow a Small Business, host Michael Denehey talks with Laura Hindson from Madame Tiger. Laura shares insights on building a strong brand, balancing work and family, and fostering a sustainable company culture. With her business generating significant revenue and a growing team, she emphasizes the importance of hiring passionate people and leveraging a robust support network for success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Michael delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: 1. What do you think is the hardest thing in growing a small business? Laura Hindson believes the hardest thing in growing a small business is that "every problem is my problem." This encapsulates the challenge of being a business owner, where the responsibility for solving all issues ultimately falls on the owner's shoulders. 2. What's your favourite business book that has helped you the most? Laura Hindson's favorite business book that has helped her the most is "How to Build a Billion Dollar Business" by Radek Sali. She found it incredibly helpful for its honest perspective on the highs and lows of building a successful business. 3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Laura Hindson recommends "The Imperfects Podcast" by Hugh van Cuylenburg, known for The Resilience Project. While not strictly business-related, Hindson finds its focus on resilience valuable for small business owners, as resilience is crucial when facing challenges in entrepreneurship. 4. What tool or resource would you recommend to grow a small business? Laura Hindson recommends two essential tools for small businesses: Xero and Shopify. She finds Xero helpful for its accounting capabilities, simplifying financial management. Shopify, on the other hand, allows even those without web development skills to create and manage their online store, providing an easy-to-use platform for businesses. 5. What advice would you give yourself on day one of starting out in business? On day one of starting out in business, Laura Hindson would advise herself: "No matter how hard it gets, you'll make it." She emphasizes the importance of perseverance and resilience in facing the inevitable challenges of entrepreneurship, acknowledging that while the journey may be harder than anticipated, it's still worth pursuing. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey Quotable quotes from our special Grow A Small Business podcast guest: Resilience is crucial when facing challenges in entrepreneurship – Laura Hindson Prioritize growth and focus on moving forward – Laura Hindson The journey may be harder than anticipated, but it's still worth pursuing – Laura Hindson

In this episode of the Grow a Small Business podcast with host Troy Trewin, we delve into the incredible journey of Stephen Johnston from Good Job. With over two decades of business experience, Stephen shares insights on achieving significant growth, building a successful team, and generating $500M in revenue. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Stephen Johnston, the hardest thing in growing a small business is being prepared to make significant sacrifices. He emphasizes that success often requires more than anticipated and involves navigating challenges and market influences beyond one's control. What's your favourite business book that has helped you the most? Stephen Johnston's favorite business book that has helped him the most is "Good to Great" by Jim Collins. This book has provided him with valuable insights into building successful companies and understanding what differentiates good companies from great ones. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Stephen Johnston recommends several great podcasts and online learning resources to help grow a small business. He enjoys John Gordon's podcast for leadership tips, Patrick Lencioni's management podcast, and John Maxwell's podcast. He often listens to these based on friends' recommendations, finding them valuable for business insights. What tool or resource would you recommend to grow a small business? Stephen Johnston recommends using Excel to grow a small business. As a self-proclaimed spreadsheet nerd, he believes that strategic planning should always start with the numbers, making Excel an invaluable tool for organizing and analyzing business data. What advice would you give yourself on day one of starting out in business? Stephen Johnston advises his day-one self to be prepared for sacrifices and to keep an open mind. He emphasizes that success often involves unexpected challenges and learning from both failures and successes. Naivety helped him initially, but being aware and adaptable is crucial. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Embrace the unknown; it's where true growth happens – Stephen Johnston Sacrifice is a given; be prepared to give it your all – Stephen Johnston Stay naive, stay curious, and always challenge the status quo – Stephen Johnston

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. In this episode of the "Grow a Small Business podcast", host Rob Cameron interviews Kay Lee & Robert Fukui from Married Entrepreneur. With over 20 years of experience, they share invaluable insights into achieving work-life balance and generating six-figure revenues. Tune in to learn their strategies for success! Key Takeaways for Small Business Owners: Regular Meetings: Kay Lee & Robert emphasize the importance of weekly meetings to synchronize schedules, set expectations, and plan personal time, fostering harmony in both business and personal life. Time Efficiency: Conduct a task audit to identify high-impact activities. Focus on your "zone of genius" and delegate or automate other tasks to maximize productivity. Utilize Technology: Leverage technology to streamline operations and save time, allowing for a more efficient use of resources. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Delegate Tasks: Delegate tasks to team members who are better suited for them, freeing up time to focus on strategic activities that drive growth. Long-Term Goals: Allocate time for long-term strategic activities like research and development, which are crucial for sustainable growth. Resource Utilization: Visit their website for resources including their podcast "Thriving in Tandem" and their book "Tandem: The Married Entrepreneurs' Guide for Greater Work-Life Balance" for further insights and tools. One action small business owners can take: One action small business owners can take is to schedule regular weekly meetings to synchronize schedules, set expectations, and plan personal time. This practice can help maintain harmony in both business and personal life. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Balance is not something you find, it's something you create – Kay Lee & Robert Fukui Success is not the key to happiness; happiness is the key to success – Kay Lee & Robert Fukui Don't watch the clock; do what it does. Keep going. – Kay Lee & Robert Fukui

In this episode of the Grow a Small Business podcast, host Michael Denehey interviews Ali Adey, Founder of She Mentors. Discover the remarkable story behind Ali Adey's global tech platform, empowering women to share knowledge, skills, and experiences online. With a bootstrap beginning and a only six contractors, Ali reveals the strategies for growing a membership platform while balancing the demands of raising a young family. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Michael delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Ali Adey mentioned that managing cash flow is one of the hardest things in growing a small business. She highlighted that it's especially challenging when bootstrapping, as it can be day-to-day. However, she also emphasised the importance of discipline and having clear boundaries in place, such as time blocking, to help manage this aspect of the business. What's your favourite business book that has helped you the most? Ali Adey's favourite business book is "Scaling Up" by Verne Harnish. She finds this book to be very helpful, as it sets up businesses for success, providing valuable insights and strategies for growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Ali Adey recommends the following podcasts and online learning resources to help grow a small business: Grow Small Business Podcast (hosted by Troy Trewin): This podcast provides valuable insights and tips for small business growth. The SaaS Podcast (hosted by Omar Khan): She finds this podcast helpful for professional development, particularly for gaining insights into software as a service (SaaS) businesses. Diary of a CEO (hosted by Stephen Bartlett): Another podcast Ali listens to, likely offering broader insights into entrepreneurship and business leadership. What tool or resource would you recommend to grow a small business? Ali Adey recommends ClickUp as a project management tool for growing small businesses, emphasising the importance of getting granular with task management, especially with a larger team. What advice would you give yourself on day one of starting out in business? Ali Adey would advise herself on day one of starting out in business to believe that she has everything inside her needed to succeed and not to let anyone tell her she can't do it, encouraging herself to go for it. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success is not defined by your circumstances, but by your determination – Ali Adey Building a business is like building a community; it requires trust, respect, and collaboration – Ali Adey Your mindset determines your success; believe you can, and you're halfway there – Ali Adey

In this episode, Dr. Simon Schillebeeckx, Chief Vision Officer of an innovative company Handprint, shares insights on the challenges of growing a small business. He emphasises the importance of identifying the Ideal Customer Persona and making information accessible within the team. Dr. Schillebeeckx also reflects on his journey, offering valuable lessons on sales strategies and the role of thought leadership. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. Also, he shares two insightful articles on growing a small business: "Get a Return from an Effective Chairperson of a Board" and "When Should a Growing Small Business Have a Board of Directors or Advisors?" Both articles emphasise key factors crucial for small business growth. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Dr. Simon Schillebeeckx identifies the hardest part of growing a small business as defining the Ideal Customer Persona (ICP) and scaling effectively, especially when the ICP lacks a specific role or title. He also highlights the challenge of ensuring accessible information within the team for collective alignment and learning. What's your favourite business book that has helped you the most? Dr. Simon Schillebeeckx mentioned "The Challenger Sale" as a favourite business book that has been particularly helpful. The book focuses on the importance of educating clients and challenging their assumptions rather than simply listening to their needs, which is especially relevant for complex technology sales like the ones his company engages in. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dr. Simon Schillebeeckx mentioned that he mainly listens to podcasts for relaxation but occasionally tunes into entrepreneurship podcasts. He relies on LinkedIn and advice from others for professional development, particularly in regeneration and sustainability standards. What tool or resource would you recommend to grow a small business? Dr. Simon Schillebeeckx recommends having an internal knowledge management system, highlighting the importance of platforms like Notion and Google Drive for organising information and facilitating team collaboration. What advice would you give yourself on day one of starting out in business? Dr. Simon Schillebeeckx would advise his past self to refrain from building anything until securing five or ten letters of intent (LOIs) to ensure a more successful and focused start. He also emphasises the importance of establishing oneself as a thought leader from day one in the industry through platforms like LinkedIn, Slack, or podcasts. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Invest in coaching to grow your small business; mentors can be invaluable – Dr. Simon Schillebeeckx Success lies in understanding your ideal customer persona and effectively reaching them – Dr. Simon Schillebeeckx Become the voice of authority in your industry from day one – Dr. Simon Schillebeeckx

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. In this episode of "Grow a Small Business," host Michael Denehey explores the inspiring journey of Shannah Kennedy, Founder of Shannah Kennedy Coaching. Discover how strategic planning and healthy habits have driven their impressive revenue growth and empowered their team members. Gain valuable insights into effective business strategies and learn how to apply them to your own entrepreneurial journey. Key Takeaways for Small Business Owners: Align Business with Personal Passions: Shannah Kennedy integrates her passions, such as yoga and walking, into her business model. This approach not only brings personal fulfillment but also creates unique value propositions for clients. Adapt Strategies with Life Stages: As life changes, so should your business and personal strategies. Shannah shifted from running marathons to engaging in activities like walking and yoga, demonstrating the importance of adapting your approach to maintain balance and sustainability. Long-Term Planning and Pacing: Developing a 10-year plan helps reduce the pressure of achieving everything immediately, fostering long-term business success. Pacing oneself prevents burnout and promotes steady growth. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Prioritize Health Like an Athlete: Viewing oneself as an athlete, Shannah emphasizes the need for recovery, hydration, nutrition, and rest. These fundamentals are crucial for sustaining high performance in both personal and business realms. Incorporate Regular Breaks: Taking regular breaks, akin to athletes' Gatorade stations, helps refresh and ground oneself. This practice can improve decision-making and overall business performance. Strategic Planning and Execution: Shannah underscores the importance of having a clear plan and pacing oneself to ensure long-term success. A well-structured plan instills confidence and supports informed decision-making. One action small business owners can take: One action small business owners can take, as advised by Shannah Kennedy, is to implement a habit plan. Start with simple, foundational habits such as making your bed, moving your body, and practicing mindful breathing each morning before diving into work. This approach helps set the tone for the day, ensuring a focused and productive mindset. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Strategic planning and pacing are crucial for long-term business success – Shannah Kennedy Implementing small, consistent habits can lead to high performance in business – Shannah Kennedy Focus on what truly serves your business and life; shed old habits that no longer do – Shannah Kennedy

In this episode, join us as we explore the remarkable journey of Cynthia Kay, CEO of CK & CO, from humble beginnings to $1 million in revenue. Discover how her business acumen, strategic hiring, and commitment to compliance fueled her success. Gain insights into the importance of mentorship and how Cynthia balanced business growth with personal fulfilment. She discusses her book "Small Business, Big Success: Proven Strategies to Beat the Odds and Grow a Great Business" by Cynthia Kay provides practical advice for small business owners. It covers topics like building a strong team, achieving operational excellence, effective hiring practices, compliance, mentorship, and balancing personal and professional life. The book is designed to help entrepreneurs navigate the challenges of running a small business and achieve significant growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Cynthia Kay, the hardest aspect of growing a small business is not merely sticking to familiar routines but daring to innovate and step out of one's comfort zone. Despite the gravitational pull toward the known, success often requires bold moves and embracing change. What's your favourite business book that has helped you the most? Cynthia Kay's favorite business book, which she has found immensely helpful, is "Good to Great." This seminal work by Jim Collins emphasizes the importance of building a great company by getting the right people on board and ensuring they are in the right roles, echoing the sentiment that people are the most critical asset in any organization. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Cynthia Kay suggests utilizing a variety of resources for professional development. She particularly recommends exploring TED Talks for their diverse range of topics and perspectives, which offer valuable insights in manageable timeframes. Additionally, she finds mini-courses on platforms like LinkedIn Learning beneficial for targeted learning in specific areas of interest or skill development. What tool or resource would you recommend to grow a small business? Cynthia Kay recommends the book "Small Business, Big Success: Beat the Odds & Grow a Great Small Business" as a valuable tool for business owners at any stage. This resource provides practical strategies and insights to help navigate the challenges of small business growth, offering a roadmap for success based on real-world experiences. What advice would you give yourself on day one of starting out in business? Cynthia Kay would advise herself to start her business 10 years earlier, feeling that she had waited too long to begin. This highlights the importance of seizing opportunities and taking bold steps in pursuit of entrepreneurial goals. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Invest in people, and they'll bring ideas that sustain businesses – Cynthia Kay Don't just keep doing the same old thing; be bold and step out." - Cynthia Kay Balance is different for every person; find what's right for you." - Cynthia Kay

In this episode of the Grow a Small Business podcast, host Troy Trewin interviews Tim Tutt, co-founder of Night Shift Development. Tim shares his journey of scaling the data analytics company to a 25-member team, highlighting the importance of culture, patience, and prioritization. With significant revenue growth, Tim discusses key strategies for building a sustainable and successful business. Tune in to gain valuable insights from his experience in the tech industry. Troy discusses flywheel, a product aimed at growing small businesses, and recommends getting a copy of the Marketing Funding Flywheel eBook from the Grow A SmallBusiness website. This eBook contains 41 pages filled with over 50 tools and tips for your business. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Tim Tutt believes that the hardest thing in growing a small business is managing people. As a founder, your primary role is to ensure that your team is supported and capable of helping you achieve your business goals. Balancing the needs of the team with the demands of business growth can be challenging, requiring a delicate touch and a deep understanding of both the business and the individuals involved. What's your favourite business book that has helped you the most? Tim Tutt's favorite business book, one he refers to often, is "The Hard Thing About Hard Things" by Ben Horowitz. He finds it immensely valuable, especially for building a strong company culture. One of the most impactful quotes for him from the book is "Take care of the people, the products, and the profits, in that order," which has guided his approach to building his company. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Tim Tutt mentioned that podcasts are not his primary source of learning, but he finds value in listening to a good handful of them on topics that are relevant to him. However, he leans more towards reading blog posts and recommendations from other founders on specific topics of interest. What tool or resource would you recommend to grow a small business? Tim Tutt highly recommends a carefully managed calendar as a crucial tool for growing a small business. He uses Calendly to schedule meetings and blocks out specific times for focused work. Time blocking, in particular, is a strategy he finds valuable for ensuring he has dedicated time for important tasks amidst the demands of running a business. What advice would you give yourself on day one of starting out in business? Tim Tutt would advise himself on day one of starting out in business to push through the tough times. He acknowledges that there will be many difficult days and moments of doubt, but he emphasizes the importance of maintaining strong conviction in the business idea and team. He believes that with determination and belief in the vision, one can overcome obstacles and succeed. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Prioritization is the key to handling the countless fires in business — Tim Tutt Building a culture of trust and transparency drives team success — Tim Tutt Strong conviction in your vision will help you push through the hardest times — Tim Tutt

In less than 20 minutes a week, we'll introduce you to an expert or business owner with deep experience in what they do. Grow you, grow your team, grow a small business. In this episode of the Grow Small Business podcast, host Michael Denehey interviews Joey Coleman, Chief Experience Composer at Design Symphony. Joey explores the critical first 100 days of the employee experience, detailing the eight key phases and offering actionable strategies for enhancing retention and engagement. He also introduces a thoughtful approach for expressing gratitude to current team members. Additionally, Joey Coleman discusses his new book, "Never Lose an Employee Again: The Simple Path to Remarkable Retention," published on June 27, 2023, provides a thorough guide for businesses aiming to enhance employee retention and engagement. It presents a structured approach that covers the entire employee experience, from recruitment to long-term involvement. Coleman, an authority on employee experience, shares practical strategies for each stage of the employee journey, ensuring employees feel appreciated and connected from their first day. Key Takeaways for Small Business Owners: Focus on the First 100 Days: Pay close attention to the employee's experience in the first 100 days. This period is critical for setting the tone and ensuring long-term engagement. The Eight Phases of Employee Experience: Break down the employee experience into eight phases: assess, accept, affirm, activate, acclimate, accomplish, adopt, and advocate. Each phase is crucial for different aspects of employee engagement and retention. Assessment Phase: During the assessment phase, prospective employees are evaluating whether they want to join your team. Make sure your website and job listings showcase your company culture and values. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Onboarding is Key: Spend more than just a few days on onboarding. Slow down the process and invest time in teaching new hires the ropes. This initial investment can lead to long-term engagement and productivity. Invest in Training for Managers: Many managers are promoted for their technical skills, not their people management skills. Invest in training for managers, especially in remote management, to ensure they can effectively lead and retain team members. Appreciate Your Team: Show appreciation to your current team members. Consider sending personalized video messages highlighting their contributions and value to the team. This simple gesture can have a significant impact on morale and retention. One action small business owners can take: One action small business owners can take, as suggested by Joey Coleman, is to send personalized video messages to their team members, highlighting their contributions and expressing appreciation for their work. This simple gesture can have a significant impact on employee morale and retention. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximise your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. 👇 Quotable quotes from our special Grow A Small Business podcast guest: Slow down the onboarding process to grow the kind of employee you want – Joey Coleman Effective managers are made through proper training, not just promotions – Joey Coleman A simple gesture of appreciation can dramatically change how employees feel about their employer – Joey Coleman