

The Business of Cleaning
Janitorial Manager
The Business of Cleaning Podcast is your number one source for information on the commercial cleaning industry. We release new episodes monthly with successful personalities in the industry and cover the topics that matter the most to your organization.
Episodes
Mentioned books

Feb 15, 2022 • 52min
Educate, Train, and Certify Cleaning Excellence with Mark Warner
Join Mark Warner, National Sales Manager for the Bullen Companies, as he discusses the importance of setting standards, continuous learning, training in the cleaning industry, goal setting, increasing productivity with technology, and opportunities for growth and advancement.

Jan 18, 2022 • 1h 21min
How to Utilize LinkedIn for your Jan-San Business with Justin Clark
An opportunity sits in front of you and there is no price, but your time and commitment for claiming it. LinkedIn is a free resource and Justin Clark sat down to talk about how it helps leaders take their cleaning operations to the next level.
Justin Clark is the VP of Sales at Kelsan, one of the first Jan-San distributors in East Tennessee and based out of Knoxville. Kelsan is one of the largest distributors for its region and boasts maintaining healthy and mutually-beneficial customer relationships.
Justin himself is a rising star on LinkedIn, despite all of his protests. While he may not have the largest follower count, he does have an impressive amount of engagement on the platform and has truly turned it into a relationship builder.
More About the Episode: https://bit.ly/3GEDdTJ
More About the Podcast: https://bit.ly/3tXRdAz
Follow Us on Instagram: https://www.instagram.com/boc_podcast/
Submit any questions, ideas, or guest requests to us via Marketing@DoubleASolutions.net.

Dec 21, 2021 • 27min
Janitorial Manager Looks Back at ISSA 2021 with Archie Heinl
Here’s a quick look back at ISSA Show North America 2021 as experienced by the JM team.
Archie Heinl is the President of Janitorial Manager and has been working in the software-as-a-service space for many years. Through long years of dedication and a willingness to work with customers to find a solution, he’s developed a great reputation as a reliable and compassionate leader.
Janitorial Manager is a robust software solution built specifically for the cleaning industry to help streamline and more efficiently manage operations. It’s also customizable to your needs and you only pay for what you need. You will then work closely with our account managers and customer success teams to get the system up and running smoothly throughout your business.
Read the blog post/Access the transcript: https://bit.ly/3FxTn0F
Learn more about the podcast: https://bit.ly/3tXRdAz
Questions and guest inquiries can be sent to marketing@doubleasolutions.net.

Nov 9, 2021 • 58min
Employee Retention in a Difficult Employment Market with Terell Weg
From difficulties with staffing to the desire to improve company culture, good employee retention is a must, but how do you make yours the best it can be? I sat down with Terell Weg to find out.
Terell Weg is the CEO of MSNW Group, based out of Washington. She’s worked within the industry and her family’s business from a young age, starting from the bottom and working her way up through hard work and determination.
MSNW Group is a great example of how powerful cultivating a positive culture and support structure for team members can be. Over the years they have successfully grown their reach to encompass much of the tri-state area. In my conversation with Terell, we go over the history of MSNW Group, how she’s grown as a leader, and how they have managed to connect to their employees and build a desirable work culture.
Read More: https://bit.ly/3C1J8yV
Podcast landing page: https://bit.ly/3tXRdAz
Have any questions or curious about filling a guest spot for 2022? Email us at Marketing@DoubleASolutions.net.

Oct 19, 2021 • 1h 8min
Purchasing Groups: NSA Breaks Down Why You Should Join a GPO
Whether you’re new to the industry or just starting out you’ve likely at least heard purchasing groups mentioned. We sat down with one such group to give you an idea of why you might want to join.
This month’s episode is fortunate to feature three members from the NSA (National Service Alliance) team. The conversation is led by NSA President, Michael Conrad, with input from Debbie Wakefield, the Director of Member Services, and Ryan LeMire, the Director of Business Development.
Michael has been in the industry for 30 years, primarily working in the supplier and distribution space. He’s also served in a variety of leadership positions, becoming a reliable and trustworthy expert in supply chain management. Debbie has been with NSA for about 13 years and prior to that, she owned her own cleaning business. Ryan, himself, has been with the team for two years and he works specifically to bring on new members.
Read More about this Episode: https://bit.ly/3FY8b9f
Podcast Website: https://bit.ly/3tXRdAz
Questions or interested in joining us as a guest? Email us at Marketing@DoubleASolutions.net.

Sep 21, 2021 • 1h 26min
Improve Customer Retention Through Effective Communication with Corinne Zudonyi
When it comes to communicating the latest processes, keeping up to date with the news, and maintaining open lines of communication, CleanLink.com knows what they’re doing. So we sat down with Editor-in-Chief, Corinne Zudonyi, to talk about how you can do the same for your cleaning business.
Corinne Zudonyi is the Editor-in-Chief of CleanLink.com, Contracting Profits magazine, Facility Cleaning Decisions magazine, and Sanitary Maintenance magazine. She has nearly two decades of experience in the jan/san industry.
Through their various media outlets, they reach 190,000 jan/san distributors, building service contractors, and in-house facility cleaning executives.
Read More on this Episode: https://bit.ly/39rnsjM
Podcast website: https://bit.ly/3tXRdAz
Have questions or think you would make a good guest? Email us at Marketing@DoubleASolutions.net.

Aug 17, 2021 • 1h 11min
Continuous Process Improvements Help Meet Increasing Cleaning Standards at the University of Toledo
Between high standards and the difficulties caused by the pandemic, cleaning companies have had to learn the true meaning of change. We sat down with the University of Toledo’s custodial team to talk about how they’re working hard to meet new expectations and do the right thing for their frontline workers.
Maggie Garcia, the Director of Central Services at the University of Toledo, and Candace Huner, a Custodial Manager in charge of quality assurance at UT, joined us to talk about their process improvement efforts on Campus.
Central Services at the University include custodial, pest, waste, motor vehicles, work control, and key control for the main campus. Custodial, in particular, encompasses all academic and residential life buildings on the main campus, cleaning and disinfecting, in total, over 3 million square feet.
Read More: https://bit.ly/3k0w0Da
Podcast Landing Page: https://bit.ly/3tXRdAz
Have questions or think you would make a good guest for the show? Email us at Marketing@DoubleASolutions.net.

Jul 20, 2021 • 1h 14min
Make Great Company Culture a Part of Your Strategy with Jenean Perelstein
Have you thought about how your culture impacts your business’s success? More than likely you’ve heard many people stress culture and you’ve probably even done so yourself, but what are you really doing to ensure that you have a positive impact on that culture?
Jenean Perelstein is a sociocultural anthropologist and business strategist. She has studied behavior change across many different cultures and implemented change strategies that have been the turning point for many cleaning companies.
Jenean is the CEO of Alchemie Academy, where she provides culture and strategy consultation. She also works closely with Cleaning Management Concepts, a consulting and systems integration company for the commercial cleaning industry.
Jenean has been kind enough to provide an additional resource for our listeners and readers called 10 Productivity Traps.
Read More: https://bit.ly/3BqiBwi
Podcast website: https://bit.ly/3tXRdAz
Questions or think you'd be a good guest for the show? Email us at marketing@doubleasolutions.net.

Jun 15, 2021 • 1h 4min
Rethink Your Cleaning Solutions with Dan Schmidt and Zac Miner
If you’re not putting much thought into your cleaning solutions, you should be. The truth is that your employees and customers care and a good choice can make a big difference in the quality of job you provide.
Dan Schmidt is co-founder of Ageless Global, the company that created the EZ Safer Surface Cleaner and Zac Miner is their VP of Sales. The reason they created their product is that they wanted a cleaner that was safer to use, but still effective.
The EZ Safer Surface cleaner is a product they had tested by an independent third party against the Sars-COV-2 pathogen directly and is FDA approved for surfaces with indirect and direct food contact. It’s actually a stabilized oxygenated water created to clean and disinfect.
Their team has provided a great opportunity for our listeners and offers a 50 percent off coupon when you try the cleaner for yourself. Just use “50OFF” at checkout.
Link to Blog Post & Transcription: https://bit.ly/3zlVMIS
Podcast website: https://bit.ly/3tXRdAz
Do you have questions or are you interested in joining us as a guest? Email us at Marketing@DoubleASolutions.net.

May 18, 2021 • 50min
Improve Your Employee Retention with Jason Morris
Welcome to the new schedule of the Business of Cleaning podcast!
It can be hard to find qualified applicants, but it can be even harder to keep them. If you found a valuable employee then you know that they have the potential to be hired elsewhere. The real talent comes in retaining your employees and we sat down with the perfect person to talk about doing exactly that.
Jason Morris is the Executive Director of HR at Owens Community College, with 17 years of experience and a history of working for several different types of businesses. He is SHRM-CP certified and is certified as a Professional in Human Resources (PHR).
We brought Jason on to talk about a large sticking point for many cleaning businesses and that is employee retention. Right now, when recruiting is harder than ever, keeping the quality employees you have is even more vital.
Episode Blog Post: https://bit.ly/2RqZ7oZ
Podcast website: https://bit.ly/3tXRdAz
Have questions or interested in joining us as a guest? Email us at Marketing@DoubleASolutions.net.