
The Business of Cleaning
The Business of Cleaning Podcast is your number one source for information on the commercial cleaning industry. We release new episodes monthly with successful personalities in the industry and cover the topics that matter the most to your organization.
Latest episodes

Jan 25, 2023 • 60min
The Ins and Outs of Payroll
To kick off the year, host Halie Morris sat down with the Owner of Payroll Select, Mark Miller, to talk about the dos and don'ts of payroll you should be considering for your commercial cleaning business.
Learn more about Mark: https://www.linkedin.com/in/mark-miller-81269251/
Learn more about Payroll Select: https://www.payrollselectservices.com/
Episode blog, video, and transcript: https://www.janitorialmanager.com/blog/the-ins-and-outs-of-payroll/
Podcast landing page: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/

Nov 1, 2022 • 26min
Stop Sabotaging Your Own Change Initiatives: Create Employee Buy In Instead
In this BoC podcast episode, Podcast Coordinator, Halie Morris, speaks with Jared Loar, an account manager for Janitorial Manager, regarding the effects of implementing change in the janitorial workplace. Jared is right on the front line when it comes to helping onboard new customers to Janitorial Manager’s software.
While onboarding, he hears what sort of feedback business owners in the cleaning industry are receiving (the good, the bad and the ugly) when they decide to implement a major change, such as new software, without first going through the proper channels of involving their entire team in the decision-making process.
Read our blog: COMING SOON
Find us on your favorite platform: https://anchor.fm/business-of-cleaning
Learn more about the show: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/

Sep 15, 2022 • 1h 23min
Why Leadership is Actually the Key to Employee Retention with Mike Sawchuk
Mike Sawchuk, from Sawchuk Consulting, goes into detail about the effects of leadership on employee retention.
Host: Halie Morris | Guest: Mike Sawchuk
A cleaning business will never succeed without strong leadership and an employee will never stay with a company that lacks the leadership to provide proper support and a clear mission to follow. One without the other is destined for failure.
Blog post: https://www.janitorialmanager.com/blog/why-leadership-is-actually-the-key-to-employee-retention/
Learn more about our show: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/
BoC Instagram: https://www.instagram.com/boc_podcast/

May 24, 2022 • 41min
Easy to Implement Habits for Data Security with Oliver Greive
Not talked about enough with business strategy is how you maintain data and cyber security, but it’s no less important than your sales, marketing, and services. What steps are you taking to make sure your business is safe?
We sat down with Oliver Greive, an Experience Designer I - Research and Strategy for UPMC Health Plan. His experience spans from linguistics to human-computer interaction. Oliver helped us look at cyber security from the end user perspective and offer insight on easily implementable changes we make to increase the safe keeping of important data.
Learn more about our show: https://bit.ly/3tXRdAz
Have questions or are interested in working with our show? Email us at marketing@doubleasolutions.net.

Apr 19, 2022 • 1h 1min
Addressing Employee Retention with Ben Walker
The difficulties of managing employee retention have only been highlighted more in the last few years as tolerance for undesirable work climates drops and employees demand more competitive compensation.
Follow our conversation with Ben Walker on the Business of Cleaning podcast as we discuss the root causes of high turnover and how to combat them.
Ben has been an educator, consultant, writer, and public speaker within the jan-san industry for nearly 20 years. As a writer, Ben is a columnist for Facility Cleaning Decisions magazine where he shares his observations and insights about issues facing professional cleaning operations. Additionally, he is a blogger and key opinion leader for CloroxPro.
Learn more about our show here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/

Mar 22, 2022 • 29min
Clean Up Your Marketing: Getting Started with Stacy Tennyson
In order to land new contracts, marketing is vital for the success and growth of your business. It establishes a presence among your target customer base and allows you to create brand authority, both of which are necessary for the longevity of your operations.
Stacy Tennyson is one of our sales experts at Janitorial Manager, with a strong background in marketing, SEO, and business growth. We brought Stacy on because one of the first conversations she has with newer business leaders is how to get started with their marketing.
Stacy has owned her own cleaning business and is a rising voice in the jan-san space. We found her episode on the Business of Cleaning March ‘22 episode to be insightful and helpful. If you’d love to get in touch with Stacy to learn about growing your cleaning operations, you can connect to her on LinkedIn or reach out to her at stacy@jantitorialmanager.com.
Episode Blog Post: https://bit.ly/3v0zDyt
Learn more about the show: https://bit.ly/3tXRdAz
Questions and guest inquiries go to Marketing@DoubleASolutions.net.

Feb 15, 2022 • 52min
Educate, Train, and Certify Cleaning Excellence with Mark Warner
Join Mark Warner, National Sales Manager for the Bullen Companies, as he discusses the importance of setting standards, continuous learning, training in the cleaning industry, goal setting, increasing productivity with technology, and opportunities for growth and advancement.

Jan 18, 2022 • 1h 21min
How to Utilize LinkedIn for your Jan-San Business with Justin Clark
An opportunity sits in front of you and there is no price, but your time and commitment for claiming it. LinkedIn is a free resource and Justin Clark sat down to talk about how it helps leaders take their cleaning operations to the next level.
Justin Clark is the VP of Sales at Kelsan, one of the first Jan-San distributors in East Tennessee and based out of Knoxville. Kelsan is one of the largest distributors for its region and boasts maintaining healthy and mutually-beneficial customer relationships.
Justin himself is a rising star on LinkedIn, despite all of his protests. While he may not have the largest follower count, he does have an impressive amount of engagement on the platform and has truly turned it into a relationship builder.
More About the Episode: https://bit.ly/3GEDdTJ
More About the Podcast: https://bit.ly/3tXRdAz
Follow Us on Instagram: https://www.instagram.com/boc_podcast/
Submit any questions, ideas, or guest requests to us via Marketing@DoubleASolutions.net.

Dec 21, 2021 • 27min
Janitorial Manager Looks Back at ISSA 2021 with Archie Heinl
Here’s a quick look back at ISSA Show North America 2021 as experienced by the JM team.
Archie Heinl is the President of Janitorial Manager and has been working in the software-as-a-service space for many years. Through long years of dedication and a willingness to work with customers to find a solution, he’s developed a great reputation as a reliable and compassionate leader.
Janitorial Manager is a robust software solution built specifically for the cleaning industry to help streamline and more efficiently manage operations. It’s also customizable to your needs and you only pay for what you need. You will then work closely with our account managers and customer success teams to get the system up and running smoothly throughout your business.
Read the blog post/Access the transcript: https://bit.ly/3FxTn0F
Learn more about the podcast: https://bit.ly/3tXRdAz
Questions and guest inquiries can be sent to marketing@doubleasolutions.net.

Nov 9, 2021 • 58min
Employee Retention in a Difficult Employment Market with Terell Weg
From difficulties with staffing to the desire to improve company culture, good employee retention is a must, but how do you make yours the best it can be? I sat down with Terell Weg to find out.
Terell Weg is the CEO of MSNW Group, based out of Washington. She’s worked within the industry and her family’s business from a young age, starting from the bottom and working her way up through hard work and determination.
MSNW Group is a great example of how powerful cultivating a positive culture and support structure for team members can be. Over the years they have successfully grown their reach to encompass much of the tri-state area. In my conversation with Terell, we go over the history of MSNW Group, how she’s grown as a leader, and how they have managed to connect to their employees and build a desirable work culture.
Read More: https://bit.ly/3C1J8yV
Podcast landing page: https://bit.ly/3tXRdAz
Have any questions or curious about filling a guest spot for 2022? Email us at Marketing@DoubleASolutions.net.