Scouting for Growth

On this episode, Sabine VdL interviews Sebastien Gaudin, co-founder and CEO of CareVoice, an embedded HealthTech InsurTech platform that has gown fast to become a leader in their category across Asia through their platform the CareVoiceOS open platform which delivers a modern insurance infrastructure solution to connect and manage multiple health services providers to shape bespoke health engagement journey for micro-customer segments. Sebastien’s mission is to reinvent the healthcare and insurance spaces. Merging the two to deliver tailored experiences for users and payers. Sabine and Sebastien talk about the recent category paper they wrote ‘Embedded Health: The next growth frontier for insurance’,  discussing why embedded health is such an important topic for the health and insurance markets today? What are the winning business models we have seen emerge in recent years? What are the top capabilities needed to build a digital health ecosystem?   KEY TAKEAWAYS I value patient-centred care, looking at the patient from a board perspective with multiple stakeholders. From my experience working in China's digital ecosystem, customer-centred, service-oriented approaches are everywhere and you can create more value and relevance if you aggregate services for people. We opened new distribution channels, new ways for insurers to commercialise products. All our experiences have led us to the category of embedded health. It’s about being able to provide targeted customers a range of relevant digital healthcare services together with insurance in one single integrated customer experience.  Insurers are really making the move to embed health services with their insurance offering and then prevent or influence positively what may happen before a claim. Think about health players who can embed insurance and likely complimentary health insurance services to bring more value and protection to their customers but also all at once with a monetisation interest model for what they offer as a service. Lastly, noon-insurance, non-health players can also think about embedding health and insurance services as complimentary product offerings and revenues. We’ve been looking at how embedded health can really help to acquire customers. We see micro-insurance in the health space could be interesting because you start to see a number of players embedding micro-insurance and this gives new customers access to insurance that they couldn’t access before.    BEST MOMENTS ‘Working with insurers, we helped them to go beyond being a passive payer of claims and take a more proactive role, helping their customers navigate and find the right medical services at the right time.’  ‘With a digital customer journey you can support the individual along the way with easy access to treatments and healthcare professionals.’ ‘The opportunities that have opened up with this wealth of technologies that can impact people’s health. It’s true that digital natives are more suited to embrace this and most of the incumbents have been struggling because of their lack of digital capabilities.’ ‘The past two years have seen a solid acceleration. It’s still difficult to see which model will win, we may have new models emerging, it’s likely there will be multiple winners within different sub-categories. The most important thing is that the needs from both consumers and all stakeholders are strong and the value creation by transforming insurance and improving health is limitless.’   ABOUT THE GUEST Sebastien’s career has been dedicated to healthcare. He is the co-founder and CEO of CareVoice, a leading Asian Health InsurTech expanding globally and dedicated to making insurance more humane, with health at its core. With an academic background in pharmaceuticals and business, Sebastien worked in Corporate Development, Marketing, and as a business leader in multiple therapeutic and geographic markets in the pharma industry. Since his young age, he has been involved in creating and growing several new ventures. Sebastien is also the co-founder and non-executive Chairman of the Board of blüüm, a Chinese tech-driven insurtech MGA that was spun off from CareVoice after graduating from PingAn’s Accelerator program. Sebastien and CareVoice received multiple awards and recognitions, including the Top Insurtech Leader 2021 in the category “Digital Business Ecosystem Builders” by ACORD, a non-profit industry-owned organisation to enable the success of the global insurance industry.   Website: https://www.thecarevoice.com/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, and commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers and accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode, Sabine VdL interviews Simon Torrance who is well known across the FinTech and insurance sectors as Mr. Embedded Finance.  In December 2020 Simon wrote a very well-known article ‘Embedded Insurance, A $3 Trillion Market Opportunity That Could Also Help Close The Protection Gap’. He works with leaders, executives, and board members to create and implement new growth strategies based on corporate venturing techniques focused on the Platform economy and Digital Ecosystems to help large enterprises transform the business of today to me the needs of tomorrow. KEY TAKEAWAYS The main problem is that digitization, which is happening across every sector, tends to shrink and contract traditional profit pools because you get new competitors, new entrants, new regulations, and customer expectations. So companies must spend more money to keep up with those emerging expectations. The old models that were absolutely fine in the analog world are coming under increasing pressure. Traditional players are increasingly feeling that pressure and need to do something different. When I was working in telecommunications, I started to think about the why. Why are those digital companies (Google, Facebook) so successful, and what could TelCos learn about them? TelCos have a lot of power in the market but they tend to focus on what they know best – creating the infrastructure – not so good though at creating services or new types of digital business models. In 2005-6 it was clear that the companies that were succeeding most in a digital world were those that were running ‘platform-based’ business models, they weren’t necessarily creating the end customer products themselves, but they were acting as an intermediary between the customer and the third party that had the solutions. That still is the most powerful business model in the digital world. I wasn’t interested in financial services, I hadn’t done a lot of work in it until about 3 years ago, but it seemed to me that it’s so important for the world, it underpins all our commercial and social activity – we can’t operate without financial services – yet there was something fundamentally broken with that industry and the gap between what people need and what they were being given was incredibly wide – there are so many people who are unprotected and have no insurance around the world – it’s so important for a small business to get a loan. The type of experience I have with my old bank is lightyears away from the new banks that are popping up now and no one’s really making solutions that look after my financial wellness, to help me understand how I need to save, borrow, plan for the future, I’m just left to access a few quite basic solutions from the incumbents. So, I thought, with these huge gaps and numbers of people excluded or badly served by the industry, there’s got to be some change needed. Embedded finance cuts across all the different business models and says: why don’t we enable other organizations that are much closer to the end-users, that interact with them more frequently than we do? We should do so in order to sell financial services because they have more regular interactions or touch points with the end-users, they’re often more trusted in certain contexts too. Why don’t we help them not only sell solutions but also embed them – use components that we’ve got to create new types of experiences that make their propositions more attractive. Digital technology has become much more sophisticated now, all those capabilities (products, data, underwriting capabilities) that were locked away within traditional companies are now able to be modularised and extracted into software technologies developed by tech companies. They are configured in ways that suit the customer better or more conveniently through unique experiences for the end-users.   BEST MOMENTS 'The business model is the most fundamental way that a company creates and delivers value for customers, captures value for itself, and increasingly shares value with others. It’s the most fundamental aspect of innovation and most companies find it very difficult to execute on their business model innovation promise because well-crafted business models address so much than what is often delivered right now.’ ‘Digital companies have taught us that you do not need to create a platform yourself, you can co-opt developers and third parties to create solutions for your customers, as Apple does with the App Store. In so doing, you drive demand for your core business, in Apple’s case their phones.’ ‘Over 50% of the big publicly traded financial companies were making zero or negative economic profit. There’s something wrong here, the customers aren’t getting what they need and the majority of those who are supplying financial products aren’t making any profit either. That suggests there is a fundamental business model problem in finance which is so important for everybody to live, work and enjoy the company of others.’ ‘99% of a financial institution’s resources and money goes on digitizing, making more efficient and optimizing the existing business model. It is necessary but insufficient if that business model is going to deliver profits and economic returns to shareholders.’ ABOUT THE GUEST Helping companies transform their business models with digital platforms, ecosystems, and ventures, Simon Torrance works with leaders, executive teams, and boards to create and implement new growth strategies and ventures based on the new disciplines of ‘Platform Strategy’, ‘Digital Ecosystem Management’ and ‘Corporate Venture Building’. Simon is the author/presenter of the New Growth Playbook (www.newgrowthplaybook.com) and co-author of a new book called 'Fightback' (how traditional corporates can win in the digital economy with platforms, ventures, and entrepreneurs): https://amzn.to/2RGZcAY As we enter more deeply into what many are calling the ‘Fourth Industrial Revolution’ – enabled by a fusion of emerging technologies that are blurring the lines between the physical, digital and biological worlds – Simon believes that organizations in every sector need to radically re-think their role in the world and how they create and capture value. Working in collaboration with a global network of subject matter experts and tech entrepreneurs he supports organizations with this transition via a mix of services: Advisory: helping clients develop and implement new strategies that transform their business models into faster-growing, more valuable platform-based models. Digital Ventures: helping incumbent organizations create portfolios of impactful new businesses. Executive Education: training leaders and teams on the topics of 'New Growth Strategies in the Digital Economy', 'Platform Strategy', 'Digital Ventures'. Simon's online course is at www.newgrowthplaybook.com Simon collaborates with many leading institutions including World Economic Forum, MIT, London Business School, and Singularity University among others. Website: www.simon-torrance.com LinkedIn: https://www.linkedin.com/in/simontorrance/ ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode of Scouting for Growth, Sabine VdL interviews FinTech and Blockchain Advisor Efi Pylarinou about why sustainable investing is so important, her view on the state of FinTech (and what the insurance industry can learn from it), sustainability in the context of Digital Transformation, what the emerging risks are and more.   KEY TAKEAWAYS Switzerland is one of the biggest hubs in Blockchain for Finance, which comes out of Crypto Valley. It’s an example of how an ecosystem works: You need the regulator, the private sector, the capital and an international outreach for the recipe to work, and that’s what has happened in the crypto sector but it hasn’t happened in FinTech. Having said that, the crypto sector in Switzerland is more in the RegTech sub-vertical, which is related to data analytics and so on. That’s the high level at which Switzerland stands. There’s something that worries me that’s an indicator that we’re early with the insurance industry being interested in climate, the carbon footprint and how companies and individuals can reduce their carbon footprint. But we’re seeing a lot of businesses and startups offering services to trade credits. We need to get over that. A company can get a high ESG ranking on the climate front, but that might be completely negated because they’re doing something on another front in terms of labour practices for example. The ball has started rolling in the public markets, Black Rock is leading and making big announcements. But in the public markets this has to start from the seed, when the company is born: Is the company thinking sustainably and what does it mean? How do you treat your team? Is your mission completely segregated from society and nature? No, it isn’t, but we don’t think like that yet. Going forward we’re going to see more incumbent banks partnering with sustainable FinTechs so they can integrate it in their lending practices, corporate finances and commercial business banking processes, for example.   BEST MOMENTS ‘Innovation gets adopted, but before that happens, there needs to be a shift in the narrative. This is what is currently happening with sustainability. Still, we’re early in the journey.’ ‘In December 2020 ESG net inflows surpassed £ 1 billion, a record number.’ ‘Corporates still operate and make decisions in silos. Think about your borrowing needs, they are still separate from your investing needs. We haven’t put the whole picture together. Yet, centralized financing has to be part of the new culture, which is why it needs to start from the startups.’ ‘We’re seeing a trend where digital banking and finance apps take advantage of the lifestyle appeals, whether they’re giving rewards to people or gamifying their offerings due to the fact people care more about the environment.’   ABOUT THE GUEST No.1 independent Global Woman Influencer in Finance & Data, a seasoned Wall Street professional with a Ph.D. in Finance with over 200,000 followers across channels.  Work at the intersections of Business Development, Marketing, and PR for Brands involved in Digital transformation in various industries. Thought leadership campaigns through strategic collaboration, are one of my sweet spots as a B2B domain expert influencer with a passion for innovation.  Domain expertise in financial services; Blockchain and Artificial intelligence are two main disruptive technologies that I focus on.    Efi's global audience (c. 200,000 across all platforms) values her multimedia daily curation. I am a prolific writer, a host of weekly audio-video content, a creator of weekly visual content, and a passionate speaker.    Efi's passion is creating content that supports her clients in their strategic business goals. You can connect with Efi on the platforms below   Medium: https://efipm.medium.com/  YouTube Channel: https://www.youtube.com/EfiPylarinou  Twitter: https://twitter.com/efipm  Website: https://efipylarinou.com/     ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

In this episode of Scouting for Growth, Sabine VdL interviews Erlijn Sie, a seasoned social entrepreneur, leader, and social business advisor. Erlijn wrote a book on Reimagining Financial Inclusion, a must-read for all corporate business leaders concerned with the future of our planet. In the book, Erlijn talks about the 5 levers that change and impact our financial system.  Erlijn also talks about ESG with a focus on social innovation and how social innovators support companies in the achievement of their impact.   KEY TAKEAWAYS Maybe in the last few decades, we became a bit too focused on the monetary side of ESG and some companies started to forget their core relevance to society. We’re now all trying to find our way back to that societal value that we originally all started to build our organizations with. What makes social innovation (a person, a solution, a product) different from big corporations' purpose is that smaller companies do it in such a radically different way, taking an issue they care about, feel passionate about, and want to radically solve. There’s nothing wrong with taking a good business model to support social innovation, but I do feel it should follow a solution and what fits that solution best. You don’t start your business by monetizing social innovation. You start with the issue, analyze the root causes, and think about how others can contribute to solving that issue. Big powerful corporations still underestimate the potential change they could bring, especially financial resilience for those who need it most. Our former financial system was built last century when we didn’t have the digital technology we do have now. With such technologies and the speed of their development, we are way more able to financially include many more disadvantaged individuals or excluded people. If big corporations (not just banks and insurers) start to see the power of newer technologies, imagine how powerful they could be in the space financially, including so many more people, we can then start to really transform the system. We are currently dealing with a former financial system that basically serves half of the world’s population. That’s fundamentally wrong, we all know that financial services like being able to save your money in a safe place, getting a loan, insurance, and pensions, all these financial services allow you to live your life to your full potential. If you exclude more than half the world’s population from that system, that’s a waste of talent! We need to reform the financial system in such a way that we include the other half. We can only do that if all companies work with us to tackle those flaws. Most of the flaws that are built into our former financial system are because last century's technologies didn’t allow businesses to include them affordably. Nowadays we can include so many of them if we truly want to.   BEST MOMENTS ‘I became a social entrepreneur by accident because I felt I needed more meaning in my day-to-day life, that’s why I founded a micro-finance institution providing very small loans to the most excluded people in the world.’  ‘ESG stands for Environmental, Social, and Governance. I’m mainly focussed on the ‘S’, I feel that the ‘Social’ angle goes first.’ ‘Most systemic issues are too big for one of us to solve, the solution needs to be co-created among like-minded experts or people you feel can contribute to solving the issue best.’ ‘Entrepreneurial qualities are much more needed nowadays than they were last century. This has a lot to do with how fast change happens these days. The most important skill for all of us to learn is how to cope with change, how to be resilient, how to be able to constantly adapt to change.’   ABOUT THE GUEST Erlijn is a seasoned social entrepreneur, leader, and social business advisor to both the social sector as well as the business/corporate sector. Her background is rooted in business management and her focus is on social innovation and financial inclusion. She has supported a range of systems able to change social entrepreneurs, as well as impacted the corporate sector to develop new strategies, approaches, and models to drive inclusion in society. Erlijn brings a combination of deep insights, hands-on experience, and the latest trends in social innovations, blended business models, hybrid value chains, and new ways of organizing. She is dedicated to catalyzing impact in general, and financial inclusion especifically, by connecting innovative and inclusive solutions with the challenges of corporations. Website: http://erlijnsie.nl/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode, Sabine VdL interviews Susanne Chisthi, one of the leading names in the industry. Susanne started her career in finance before becoming an influential FinTech voice. Susanne is also renowned for her work with investors and FinTech startups through the FINTECH Circle which is a place where startups can seek education and angel investment. Susanne is also renowned for the wonderful books that she has written in collaboration with other co-authors and co-editors to educate the FinTech sector.   KEY TAKEAWAYS The unique thing about our books is that we crowdsourced the best knowledge, worldwide, because we believe in the power of the community. One person alone could never write such a comprehensive book on FinTech, RegTech, or InsurTech, for example. It would be impossible. But accessing knowledge from 70 authors globally, representing corporations, Tech startups, Tech scaleups, and thought leaders, all coming together and contributing their own expertise to the projects, makes these books extraordinary. Talking about the lessons we learned from lack of travel – when you buy products abroad you can claim the VAT back, sometimes large amounts. I never actually claim my VAT, because I never wanted to queue up at the airport to claim my VAT receipts. So I never claimed these back in my whole life. One of the FinTech companies I’m working with at present is putting this all online. Imagine the future of VAT claims. This is an example of FinTech hitting a pain point in B2C that millions of customers face worldwide and we can see already a huge impact when travel is back to normal. Diversity is a key thing for anybody in a large financial institution. The team should be diverse. When we think about the testing and development of AI, business leaders need to be accountable for it too. Particularly how fair AI-led decision-making is? Who gets accepted or rejected by an AI algorithm for a loan? Remember that those things can be very discriminatory if they’re coded wrongly. It is important for businesses to access a diverse workforce, to be able to develop AI-led technologies, and think about the use cases, how they can go wrong, and how to protect every individual through ethical AI. An ethical AI board is an important mechanism to ensure businesses are doing the right thing long-term and are avoiding renowned stereotypes. We have a responsibility as citizens to make things simpler and more transparent. We’ve seen lots of movement in the FinTech sector in terms of investment behavior, but the good news is that in the long term the FinTech sector will continue to boom and investors will want to stay in the sector. Investors will return and invest in ventures and deploy capital from the earlier stages to the later stages.    BEST MOMENTS ‘Our goal is to make FinTech a mainstream sector and, at some stage, to replace finance overall – there will be no finance without FinTech.’ ‘Lots of banks are trying to figure out the best way to engage with the FinTech sector. It’s certainly easier said than done. The devil is often in the detail. If you acquire a FinTech company the key thing is to make sure you integrate the company into your organization well so that it still works after the acquisition without destroying its spirit so both the startup and the corporation can benefit.’ ‘Technology is everybody’s responsibility, it’s mandatory for leaders to understand how technology can shape, empower and enable what they do from a strategic point of view.’ ‘2020 was a year that shocked us all. I was in China in January of 2020 actually promoting a book. The effect of the current change will be profound. And nobody knows yet what the future will look like. So planning long term will remain challenging.’   ABOUT THE GUEST Susanne Chishti is the CEO of FINTECH Circle, Europe’s 1st Angel Network focused on fintech opportunities. Susanne is also the founder of the FINTECH Circle Institute, the leading fintech learning platform offering innovation workshops to C-level executives and online courses. She is also the Co-Editor of the bestselling The FINTECH Book, which has been translated into 10 languages and is sold across 107 countries, as well as The WEALTHTECH Book, The INSURTECH Book, The PAYTECH Book, The AI Book, and The LEGALTECH Book (all published by WILEY). She has also been a FinTech TV Commentator on CNBC. After completing her MBA, Susanne started her career working for a FinTech company (before the term “FinTech” was invented in the Silicon Valley 20 years ago.) She then worked for more than 15 years’ across a number of financial institutions including Deutsche Bank, Lloyds Banking Group, Morgan Stanley and Accenture in London and Hong Kong. Website: https://fintechcircle.com/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode of Scouting for Growth, Sabine VdL interviews Nicole Anderson, Founding Partner at Redsand Ventures who supported Sabine’s acceleration programs over a 5-year period by providing those startups with proposition design and go-to-market strategic thinking. These two skill-sets are so important to gain customers and access capital. On this episode, they talk about Nicole’s journey from a FinTech venture builder to a sustainable investor.   KEY TAKEAWAYS I have sat now, effectively, in almost every seat around the table when it comes to looking at what investible ventures look like, feel like, and what success should and could be. Thankfully, I’ve had to go through the toughest schooling to make venturing successful and break through some of the barriers in financial services. It has always been a big aspiration of mine to break down the barriers of consumerism and finance. The path I’ve been on is a perfect platform to learn how to access capital because there is money to be allocated in the world. There always will be. Still, it’s only when you’ve taken the journey yourself and been involved at the grassroots that you understand fundamentally what needs to be done. You can immediately see what the true impact of investment could be. I’ve finally got to the point in my life where I’m bringing it all together. I’m just a do-er really and I’ve always done things the hard way. Building ventures is very very tough and all the lessons that came out of that eight years prepared me for one thing: The biggest success factor in a venture is firstly knowing your market and not assuming it’s going to remain static. Secondly, thinking ahead of the market and remaining absolutely relevant with your value proposition. This requires a really strong degree of paranoia which then cascades down into how your business model evolves. Never make any assumptions that things are going to stay the same or you know your consumer/customer more than you think you do. Thirdly, everything fails without money. Money will always find a good opportunity, but never underestimate the runway you need to grow and scale. We are not a VC or private equity fund, we’re a private equity structure that uses very innovative project financing techniques to deploy financial instruments across a varied portfolio and absorb quite a lot of risk for that portfolio by the way we’ve engineered the allocation of money. We don’t invest at a very early stage, except in very strategic areas, but most of our work is in the growth phase of a venture, and we’ve moved well out of the area of financial services. I identified 5-6 areas – all verticals or industries – that I believe in. My goal is to build a stellar portfolio with one major investment in each one of them in order to make a significant impact in selected countries/regions, that’s the strategy we’ve taken.   BEST MOMENTS ‘Like anything in life, the best opportunities come to you rather than you chasing them down. Often, what you think you want is not actually good for you.’ ‘I knew that if I was going to be successful I needed to sit on the money myself and be master of my own universe. By hook or by crook I was going to do what it took to find ways in which to build my own investment structure, so I set up a fund.’ ‘The real frustration of many entrepreneurs is that their innovation which is often in the area of green innovation was being misunderstood. I wanted to fill that gap.’ ‘We’re in an evolution phase. Anyone in the spectrum of grassroots investing right up to multi-fund structure is in the adoption phase of some kind of strategy linked to sustainability and ESG.’   ABOUT THE GUEST Nicole is a venture builder, investment (corporate venture, VC, family office, and token/digital asset) advisor. As a multiple-time technology entrepreneur (CEO & Founder) and an innovation thought leader, she has gained an in-depth knowledge of crypto technologies, blockchain, and green finance. Passionate about technology business models that are challenging the status quo and providing greater inclusion for people globally and having a positive impact on our environment, she has focused her lens on the intersection between emerging technologies and emerging markets both physical and virtual. Her company Redsand Ventures, works with corporate visionaries and professional investors who are unfaltering in their execution of the green economy. It sits at the intersection of disruptive business models, and sustainable real estate as an investment opportunity. Redsand Ventures has built and exited over 10 disruptive ventures in financial technology in the last 7 years. Voted Innovator of the Year, 2017 by the South African Chamber of Commerce, Top 100 Women in FinTech 2016 by Innovate Finance, and included in the Power Women of FinTech 2015, 2016, and 2017, Nicole is also active in the London and European start-up acceleration, incubation and growth arena working as an advisor and mentor to Level39, Startupbootcamp FinTech, London Tech Advocates – Women in Tech and FinTech workstreams.  Nicole serves as an industry thought leader and has featured on numerous panels and speaking circuits. She is a contributing author to The FinTech Book, exploring the role of corporate venturing as a catalyst for innovation in FinTech. She is also a co-editor of the InsureTech Book. Both books are published by Wiley. She has an Honours Degree in Information Systems and Economics from the University of Witwatersrand, South Africa, and graduated from the Institute of New Economic Thinking, Barnard College, Columbia University, New York specializing in the Economics of Money and Banking, and a Green Finance Professional from the Chartered Institute of Bankers. Website: https://redsandventures.io/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

In this episode of Scouting for Growth, Sabine VdL interviews Gwen Yu, an expert in sustainable finance with an understanding of transfer pricing, who helps international ventures to understand the best way to move internationally. Sabine talks to Gwen about how she made her way into sustainable finance, and how her past business and personal experiences have shaped her decision to support a better future and a better planet. During the course of the discussion, Gwen shares her vision, mission, and goals with regards to shaping a more sustainable future.   KEY TAKEAWAYS There is so much variety in everything that I’ve done in my career. It’s only looking back now that I see how all the different pieces fit together. If you take sustainability as a broader scope you’re looking at ESG in general, and transfer pricing is relevant when it comes to trying to figure out governance and how everything fits holistically within the puzzle. Everything from understanding your supply chain to trying to figure out where the demand goes.  Early in my career a manager came to me and said: “The younger you, is most of the options you will have and it’s going to be really hard to make a decision to shut certain doors offered to you. But you shouldn’t look at it that way, you should look at it as that’s the path you’re going to go down towards eventually. And maybe you’ll circle back around. But early on, you must define what’s important to you as a person. It doesn’t matter what that is, but you need to be able to look at yourself in the mirror and recognize the person you are.” That has fuelled my path. I want to have a positive impact in whatever I’m doing and I want to leave wherever I’ve touched enhanced and better than before. To get a loan from a bank you would go through a credit committee which traditionally would check if the person is risky, has defaulted before, where are they positioned, and do they have a sound business plan. To incorporate sustainability into what financial institutions are doing now, they’re looking at the sustainability rankings in terms of ESG (Environmental Social and Governance) of whoever it is they’re providing a loan to. Typically, it’s mostly for big corporations because that’s where the data is available. Do they have proper supply chain governance, are they doing something harmful/ or positive for the bio-diversity imprint, and how are they funding new projects? These are now becoming more standard practices and will be rolled out so that when you go into the credit committee to get a loan, how sustainable you are will play a role in the type of interest rate that you get. If you’re not sustainable you are likely to become a riskier client. Technology is going to be a critical part of the equation in driving change within sustainable finance. From the decision-making process, the inputs that are required in terms of data analysis will need to be pushed out, and quality controls will need to happen to make sure it’s actually sustainable. I don’t think the big guys are going to be able to do it alone. The innovation will start out with small pockets and groups that have great ideas. This will be pushed through to ensure that tech is doing well and serving a diversified community rather than a one-dimensional one.   BEST MOMENTS ‘I think transfer pricing gets a bad rap because one of the most important parts is trying to figure out the actual market price you should be paying for services as opposed to the negative connotation where you’re doing tax evasion.’ ‘I believe the universe comes full-circle somehow and I’m not at the end of my circle, but I can see where all these interconnections happen.’ ‘Purpose and impact have become much more important, much more than just what people want to say in their marketing brochures But actually drilling down to see how what you’re telling is true? Whether you are doing what you are saying you’re going to do? Am I investing in companies that I feel are in line with my values?’ ‘Sustainable finance is just adding another lens to ensure that your money is invested in what’s necessary or good. Is your investment making a negative or positive impact? Is it going to serve an underserved community or causes that you want to see addressed?’   ABOUT THE GUEST Gwen Yu is an expert in sustainable finance with expertise in transfer pricing and has worked with renowned companies including Sherpa and BNP Paribas. She also worked with the European Commission as a member of the data and usability subgroup. Gwen can be found on LinkedIn under https://www.linkedin.com/in/gwen-yu/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode, Sabine VdL interviews Sam Evans, Partner at EOS Venture Partners, a Strategic Venture Capital fund and an InsurTech investment specialist with offices in London and Philadelphia. This is their 2nd interview as Sam appeared in episode 6 of Scouting for Growth. Here the pair discusses the topics of sustainability and ESG, the impact of urbanization, climate risk, and supply chain risk. Topics that have become increasingly important for many sectors of the economy with over 2.2 trillion searches on Google's search engine for the term ESG (as of May 2022.)  KEY TAKEAWAYS As a global economy, we’re facing a number of pivotal challenges. These include major weather-related events linked to climate change and other natural catastrophes, significant changes in terms of population dynamics in many parts of the world with aging populations, as well as the development of the right urban infrastructure to support people. With current urbanization trends, a significant proportion of the population is moving into cities, resulting in living and logistic issues. Insurance and InsurTech have a key role to play in supporting these major, macro shifts and changes. Equality, the access to healthcare, is going to be critical as we face growing populations. Here we’re looking at the ability to leverage different ways of thinking about insurance and making it less about a pure protection-driven product and more a protection-type focus to help them live healthier and longer lives. We’re going to see a lot more gig economy workers and we’re already seeing that traditional insurance solutions aren’t fit for purpose because they’re generic, they’re not usage-based, and they don’t align with the underlying behaviors of policyholders. Responding to natural catastrophes is an area where the insurance industry as a whole is already doing a huge amount of work and there are a lot of initiatives to try and reduce the protection gap, but clearly there’s still a huge proportion of vulnerable economies and populations that are lacking insurance. So, closing that protection gap is going to be important.   BEST MOMENTS ‘Clearly there’s a lot that can be done to make healthcare more affordable, easier to access, but also a lot more efficient.’ ‘Close to 50% of the US population score badly from a credit risk perspective and are therefore penalised through the cost of their insurance. The ability to tailor usage-based coverage that switches seamlessly between personal and commercial usage – for example, if you’re using your vehicle for a ride-share scheme, this becomes very relevant for individuals.’ ‘Energy usage and efficiency gains are going to become a lot more important. We have to be much more focused and smart around how we use resources. Technology can play a key role even from a home perspective on energy usage by using IoT, sensors and smart AI to improve behaviours, enhance efficiency and lower energy usage.’ ‘Insurance touches every single part of the economy, so it’s a natural enabler for driving these initiatives.’   ABOUT THE GUEST Sam is a partner at EOS Venture Partners, a Strategic Venture Capital fund and an InsurTech investment specialist with offices in London and Philadelphia. EOS invests in Series A and Series B growth ventures with emerging business models and new technologies that will impact and transform the insurance industry. Today EOS provides financing and advisory services to leading entrepreneurs building innovative businesses in the insurance sector. In partnership with RAW Capital Partners EOS offers a unique solution for growth stage InsurTech companies. Website: https://www.eosventurepartners.com/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode, Sabine VdL interviews Nigel Walsh, Managing Director, Insurance at Google. Nigel is on a mission to make Insurance loveable. He spends his days helping insurance carriers unlock the power of Google Cloud and Alphabet, supporting startups, creating communities, building MGAs, writing papers, and much more.   KEY TAKEAWAYS In the last 15 years, I’ve truly fallen in love with insurance, I think it’s got a huge purpose, it’s massively misunderstood and mis-loved. You only have to step out of our little bubble of friends to your everyday friends – who don’t work in insurance – and ask them their perception or impression of insurance, and it’s not good. My desire is to turn that into something as joyful, delightful, and exciting as an experience of buying something online or engaging digitally in different ways. I love that the organization that I work for is so inclusive, beyond anything I’ve ever seen in my life. We have nine products that have over a billion active daily users, so you have to be able to manage, understand and design for everyone when you do that. Through an insurance lens, we have some of the smartest people on the planet that are thinking about things and help stretch your imagination in so many different ways.  The platforms that we’ve got that surround our core technologies and cloud – like being able to look things up on YouTube, not just Google – give us the ability to help educate the world in a very very different way. My ambition is to string those pieces together to not just close the protection gap, but close the education gap, so everyone’s got accessibility and an understanding of what we’re doing going forward. Big corporations, and individuals, are physically transferring money into this new world (the Metaverse – which could be a fad like SecondLife and Clubhouse), then you’re also automatically creating risk and that risk could be or should be, protected. The most obvious thing to protect against in the Metaverse is cyber threats, which cost the industry billions year on year. And now we’ve opened up a whole new world and a new level of risk. We should now also spend some time exploring and understanding what these risks mean for customers and insurance carriers alike.    BEST MOMENTS ‘Our ability to enable large insurance carriers, small startups, and everything in-between with what we have, I felt like a stronger opportunity to be a force for good as we go to support consumers, corporates and so much more.’ ‘Over the last couple of years, especially in lockdown, I found solace in the InsurTech community, who were sharing their success stories, especially in their exercise schedules. They’re always striving to move forward.’ ‘I don’t read as many books as I used to, I love listening to podcasts because you can listen and learn while going about your day. We, as tech providers, service providers, and insurers, have to recognize how people choose to learn more and more today.’ ‘Never before have we moved this quick, but never again will we move this slow. People will never want to go back when you think about our access to video conferencing and food delivery online. The question is how do we take more giant steps forward now?’   ABOUT THE GUEST Nigel Walsh serves as the Managing Director for Insurance and Financial Services within Google Cloud division and the host of the InsurTech Insider podcast. He is on a mission to make insurance lovable. He worked at Capgemini as Vice President, Head of UK Insurance, where he was responsible for building and developing the UK insurance operation and was a partner at Deloitte.  His interests include: Supporting startups. Creating communities. Building MGAs. Scouting new startups. Writing papers. Creating partnerships. Understanding the future of insurance. Deploying robots. Co-hosting podcasts. Creating propositions. Connecting people. Supporting projects in London, New York and Dublin. Building a global team.  LinkedIn: https://www.linkedin.com/in/nigelwalsh/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com

On this episode, Sabine VdL interviews Andrew Cons, CEO of Bolttech’s European operations, who talks about his leadership journey, acquiring expertise over the years in strategy, business improvement, and founding his own venture.   KEY TAKEAWAYS Bolttech has grown from a PowerPoint to a unicorn within two years. It was different from the outset from anything I’d ever done before and that’s what really attracted me to the business, I had set up my own business before but this is unique in what we’re trying to do here. It’s a results-driven business and I’m a results-driven person, but I really love driving innovation and seeing that through to fruition, so when Bottech came to me I couldn’t really say no because it was such a great opportunity.  The two big experiences where I’ve experienced great growth have been obviously here with Bolttech, building it from the ground up has been an amazing experience, and leading it from the front, setting the example, and building the culture in your own image is both exciting and a very privileged position to be in. Secondly, it was building out Asurion across Asia/Pacific, another big growth path that I took. Both paths bring a lot of pressure, but the pressure of growing a mature, stable business and doing that at lightning speed while simultaneously identifying and converting growth opportunities to make that happen is a privileged position to certainly be in. We connect insurers with distribution partners and then end customers. We’ve made a pretty good start on that mission so far, we achieved unicorn status with the largest ever Series A funding round for an InsurTech. To date, we’ve raised over $247 million from some key strategic investors. At the center of our business is the largest insurance exchange in the world, we now transact over $44 billion in quoted premiums annually.  We see the digital ecosystem and ourselves as an enabler for our partners and our customers to gain the right protection at the time of need, which is really important. As a platform, what we are is the gel that sits and allows insurance carriers and distribution partners to deliver great insurance products on demand.   BEST MOMENTS ‘I fell into insurance but I’ve really enjoyed all the roles I’ve had as well as starting up my own venture and whether it’s leaving transformational change to building successful businesses from the ground up, I’ve certainly learned a lot on the way.’ ‘I’ve been really lucky to build an amazing leadership team and organization that I believe is the best InsurTech business in Europe.’ ‘We’re a many-to-many ecosystem for our partners and customers, we bring them together.’ ‘Our mission is to become the world’s leading technologically enabled ecosystem. To deliver on that mission, we’ve developed the world’s largest insurance exchange, but on top of that we offer 5,000 insurance products – and growing – and we work with over 180 insurance providers to give that choice and quality of experience to our end customers.’   ABOUT THE GUEST Andrew Cons leads the Bolttech teams across Europe providing strategic and dynamic leadership as Bolttech builds the next generation of insurance services, protections, and ecosystems for Bolttech's existing and new partners in the European region. His experience spans a portfolio of businesses and a track record of results including extensive board-level leadership across technology, operations, and digital transformation.  Andrew leads an agile, future-ready team that is focused on expanding Bolttech’s reach by driving sustainable growth in Europe. Outside of work, he enjoys traveling, golfing, and spending time with his family. Bolttech: https://bolttech.io/    ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.com