InsTech - insurance & innovation with Matthew Grant & Robin Merttens

The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week. Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasing understanding of what can or cannot be automated M&A and MGAs - how they fared this year Recognition of interdependence in insurance War exclusions - what are they and why were they relevant in 2023? The data in the hands of risk managers - how can we use it? What to do when there is no capacity available Love for wines If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain what Smart Follow is in insurance, particularly its evolution in algorithmic underwriting practices Identify the positives and negatives of collaborations and acquisitions in the insurance industry Summarise the importance of the untapped potential of Risk Manager data, and how practices can change to accommodate the data If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 280 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”.  To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents. Key talking points: Upside down startup - the beginning of Instabase and its journey in insurance The proof is in the statistics - listen to Instabase’s case examples. Why democratising automation is important. Where will generative AI go next? The potential for collaboration. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance market Describe the impact automating and integrating AI into underwriting workbenches can have on a company and its growth Summarise some of the methods AI is being used in the insurance sector and how this can evolve in the future If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to describe the body of services and resources it is building and the scale of its ambitions. Key talking points include: How the role of insurance brokers is changing The development of the Aon STG ecosystem and plans for that What the data model of the future looks like and how a conjoined approach through the whole value chain could transform insurance The strength of what Aon can offer when the brokerage and STG join forces How the size of the group has attracted new business, not deterred prospects Nostalgia for 70’s prog rock music, art and design Why everyone should do Lego in their spare time If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain the changing role of insurance brokers, moving beyond traditional risk placement to providing value through data and analytics Summarise some of the methods for integration of technology divisions, talent acquisition, and the adoption of emerging technologies such as AI and machine learning in the insurance sector Describe the concept of ecosystems in the insurance industry and how partnerships and collaborations contribute to creating a comprehensive solution for clients If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 278 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Experts discuss exciting news topics in the insurance industry, such as Ki Insurance's new partnerships, the wide range of loss estimates from Hurricane Otis, and Howden Group's insurtech ventures fund. They also explore the shift from disruption to collaboration in the industry, the size and risks of wind turbines, and the potential of digitizing insurance policy wordings. The episode wraps up with a potential invite, commercial break, and call for listener input.

Salman Siddiqui from Moody's Analytics and Adhiraj Maitra from Canopius talk with Matthew Grant about incorporating ESG into P&C underwriting. They discuss ESG risks and opportunities, finding the right data, the meaning of sustainability, and the future with carbon credits. They also explore collaboration and learning experiences, carbon reporting in the insurance industry, and recommend conducting an ESG survey.

Founders of Inversion, Jacques Bosch and Piro Vorster, discuss the challenges of starting a business, the importance of excellence and expertise, the benefits of a global workforce, adoption of blockchain and AI technology, and their hobbies in coding and Brazilian jujitsu.

Arbol's CEO, Sid Jha, discusses their partnership with reinsurer Beazley and their plans to target unmet risks in energy and agriculture sectors. They explore measuring carbon offsets, building an ecosystem for climate risk management, and hybrid parametric insurance for difficult-to-insure risks. They also highlight the presence of "climate risk time bombs" in the financial system.

Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley.  In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes. Key talking points include: Utilizing open-data sources Working with serverless technology  Partnerships with Allied World Insurance and solving their pain points A look back to the InsTech and Addresscloud Breakfast Event In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential. For more information about Addresscloud and Risk, visit instech.addresscloud.com If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe methods to managing accumulation of risk.  Summarise why real-time risk assessment is crucial. List various reasons why partnerships drive strategic growth. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.  Talking points include: Developing and investing in generative AI Consumer trust in generative AI  The potential for advertising through AI If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can be deployed and developed within a company.  Define various pain points in the insurance industry and their causes. Summarise the factors that need to be considered before integrating generative AI into an industry. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.