

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

Nov 5, 2023 • 31min
Mark Varley, Founder and CEO: Addresscloud: Helping insurers understand geographic risk (273)
Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley.
In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes.
Key talking points include:
Utilizing open-data sources
Working with serverless technology
Partnerships with Allied World Insurance and solving their pain points
A look back to the InsTech and Addresscloud Breakfast Event
In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential.
For more information about Addresscloud and Risk, visit instech.addresscloud.com
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe methods to managing accumulation of risk.
Summarise why real-time risk assessment is crucial.
List various reasons why partnerships drive strategic growth.
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Oct 29, 2023 • 20min
Kristofer le Sage de Fontenay, Insurance Leader UK: Capgemini: Solving client pain points with the power of digital (272)
Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions.
In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition.
Talking points include:
Developing and investing in generative AI
Consumer trust in generative AI
The potential for advertising through AI
If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Describe how generative AI can be deployed and developed within a company.
Define various pain points in the insurance industry and their causes.
Summarise the factors that need to be considered before integrating generative AI into an industry.
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Oct 22, 2023 • 40min
Jason Liu, CEO: Zywave: Focus on the customer front-end (271)
Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers.
Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations.
Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution.
Key talking points:
Evolution versus revolution - when disruption is your friend
Why focus on the customer front end trumps back end
Merging data and software - acquisitions that allow software to be more intelligent and automated
Funding in 2023 - the Impact of private equity on insurance
Top tips for a CEO - Running, mental health and company culture
If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Explain how data and software integration can occur
Identify why Application Process Interfaces (APIs) are key for industry integration
Summarise the changes the insurance industry has seen due to private equity
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Oct 15, 2023 • 24min
Liselotte Munk, CEO: Fadata: A rare chat with a female CEO in insurance technology (270)
Robin Mertens interviews Liselotte Munk, CEO of Fadata, discussing meeting customer demands in a digital world, the benefits of a diverse workforce, and the experience of being a woman CEO. They also talk about the shift towards cloud-based solutions and the importance of trust in the insurance industry.

Oct 11, 2023 • 28min
Jakub Dryjas: CEO, Tensorflight: Connected property data (269)
Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.
Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs.
Talking points include:
What makes Tensorflight different in the aerial imagery space
Lessons from a tech start-up CEO
Why collaboration is necessary
Developing commercial property characteristics
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Explain how AI is being used in commercial property analysis
Describe the necessary differences to be considered when scaling property data globally
Identify the key methods to successfully leading a technology company
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Oct 8, 2023 • 31min
Jonathan Gonzalez: Co-founder & CEO, Raincoat: Enabling parametric protection that scales (268)
Jonathan Gonzalez, Co-founder & CEO of Raincoat, discusses parametric insurance, collaboration with partners, and the potential of parametric protection. They delve into lessons from parametric programs, global relevance, consumer attitudes, and the future evolution of "parametrics".

Oct 1, 2023 • 30min
Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)
Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI.
In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot.
Key talking points:
How the insurance industry is embracing generative AI
Why technology moves quickly and then slowly
How generative AI can help people do their roles better
Chat GPT the librarian
KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence
Why experimentation is key to understanding the power of generative AI
Want to learn more?
Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast:
Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report
KPMG/ Microsoft collaboration
Insurance and Artificial Intelligence - the benefits and ethical considerations:
Strategic Implications of Generative AI
Trust in Artificial Intelligence: A global study (kpmg.com)
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry
Explain the positive and negative aspects of moving toward greater integration of Artificial Intelligence and Large Language Models
List some of the recent technological advancements in the insurance industry
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sep 27, 2023 • 31min
Anthony Joseph & Andrew Caswell: PwC: Faster and better decision making - scaling up specialty insurance (266)
The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really means and how - and which - insurtechs are the key to change.
Talking points include:
The PwC insurtech Scale-up programme
Digital adoption in the industry
Specialty insurance and transform
New generations of underwriters and new tools
You can find out more about PwC, their Scale-up programme and the successful candidates of Scale-up 2023 here.
In addition to hearing about PwC, we talk about transformation in the insurance industry touching on various InsTech members including Allphins, Cytora, hyperexponential, Send, Apollo Underwriting, Artificial, Convex, Rethink (Howden) and Vave.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Explain how the insurtechs can help innovate the insurance industry
Describe how transformation differs from digitisation
Identify the various methods of digital adoption
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 266 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sep 24, 2023 • 24min
Gavin Spencer: Chief Insurance Officer, Parsyl: Insuring perishables - bridging the data divide (265)
Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796).
Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the company is able to establish its identity as a data-led insurtech and a Lloyd’s of London consortium. This episode touches on the importance of data in improving underwriting, growth and development of start-up businesses, as well as how traditional marketplaces can cooperate and collaborate with leaders of innovation.
Talking points include:
How Parsyl translates Math into English - the power of insights from data
The low-hanging fruit model
Lloyd’s, consortiums, syndicates and more
Data Darwinism
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Explain the definition of a data-led insurtech
Describe the role data plays in business growth
Identify the key collaboration techniques to get the most out of your business model
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 265 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Sep 17, 2023 • 24min
Richard Garry: CCO, Gamma Location Intelligence: Managing climate risk at home (264)
The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode, Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out more about how Gamma is helping insurers adapt to the changing weather in the United Kingdom and Ireland, as well as listen in to InsTech’s first live demonstration on the podcast of Gamma’s Go Green platform, done in collaboration with AXA XL.
Talking points include:
Why flooding follows wildfire
The importance of customising and responding to client needs
Go Green platform - how homeowners can mitigate risks associated with climate change
MGAs and ecosystems - Gamma and collaboration
We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.
To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co
Continuing Professional Development - Learning Objectives
InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.
By the end of this podcast, you should be able to meet the following Learning Objectives:
Explain how data for location analysis is collected
Describe some of the ways climate change is altering risk
Identify the key methods data providers help insurers with property and location intelligence
If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 264 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.