Building your Brand

Liz Mosley
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Jan 16, 2026 • 9min

How branding can transform the way you show up in your business

In this episode, I dive into how branding impacts the way you show up for your business. I open up about my own experience with outdated branding and how it actually stopped me from promoting my business because I was embarrassed to send people to my website. I talk about why visual identity matters so much in our content-saturated world and how we make split-second decisions based on what we see. If your branding feels off or isn't serving your current stage of business, I'd love to chat about working together this year. I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! If you enjoyed this episode please leave a 5* rating and review! Key Takeaways Branding directly impacts business confidence and consistency. When branding feels misaligned or outdated, business owners often stop marketing themselves and avoid directing people to their website or social media, which stalls business growth. Aligned branding creates a transformation in energy and output. Clients who invest in branding that truly reflects their vision often experience a surge in ideas, renewed belief in their mission, and more consistent, confident communication. Visual decisions happen in seconds. In a world saturated with visual content, people make split-second judgments based on colors, fonts, and overall aesthetic before even engaging with the actual content—making strong branding essential for attracting the right audience. Episode Highlights 0:02 - Branding as a uniform you choose 1:40 - My personal experience with outdated branding and how it held me back 4:01 - Client transformation story: renewed confidence and vision 5:46 - Why visual identity matters in a content-saturated world Mentioned in this episode: Studio Cotton
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Jan 14, 2026 • 37min

How to Practice What You Preach as Your Business Grows with Kat Nicholls

Today on the podcast, I am chatting to Kat Nicholls, the Brand and Integrity Manager at Happiful. If you haven't come across Happiful before, it is a network of mental health and wellness directories as well as a monthly magazine. I loved chatting to Kat about how the brand came about and what it stands for, but we also dive deep into how to maintain your integrity as your brand grows. We cover some of the mistakes they have made and how they navigated them, along with brilliant advice on remaining true to your values and ensuring those values are communicated effectively across a growing team. For most of us as small business owners, integrity is so important, so I am sure you are going to find this episode incredibly helpful. Key Takeaways: Defining Integrity: For Kat and Happiful, integrity is really about honesty and authenticity. It involves admitting when you make mistakes and learning from them, while ensuring you are "practising what you preach" regarding your values and how you treat your employee. The "Proof Policy": To maintain high standards, Happiful uses a "proof policy" to ensure that any professional advertising on their directories reaches a certain standard of training and adheres to a code of ethics. The Power of Saying No: Sometimes maintaining integrity means turning down press opportunities or partnerships that don't align with your values, even if they would provide significant brand exposure. Handling Mistakes: When things go wrong, such as publishing misinformation, the key is to apologise sincerely to those affected, investigate why it happened (often human error), and implement training to prevent it from happening again. Navigating AI with Integrity: Happiful has developed an AI policy that requires transparency; members must disclose if AI was used, and content cannot be fully AI-generated because human connection is vital in the mental health space. ‌ Episode Highlights: 01:00 – Kat explains her role as Brand and Integrity Manager and the mission behind Happiful. 09:03 – We discuss the definition of integrity: honesty, authenticity and admitting when we get things wrong. 11:59 – The challenges of maintaining integrity and considering your impact on the environment and employees as a business grows. 19:53 – How to handle mistakes and course-correct when content doesn't align with your values. 30:52 – Developing an AI policy that balances technological tools with human connection and transparency.. About The Guest: Kat Nicholls is the Brand and Integrity Manager at Happiful, a company that owns a network of online directories for mental health and wellbeing support, as well as a monthly magazine. Her background is in content writing, podcasting, and coaching, and she now focuses on ensuring the brand maintains its authentic, value-led approach. You can find out more about the magazine and directories at http://happiful.com I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft lucylucraft.co.uk If you enjoyed this episode please leave a 5* rating and review!
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Jan 9, 2026 • 12min

The only resolution I'm planning to keep in 2026

In today's first solo episode of the year, I'm sharing the one resolution I'm committing to in 2026; writing! I'll be honest I've already stumbled a few times, but I'm learning to let go of my all-or-nothing mindset and embrace consistency over perfection. I talk about why I've always told myself I'm "not a good writer," how I'm using the 750 Words website to build a daily writing habit, and why this practice is going to transform my business. Plus, I'm opening up about my goal to write a book this year 👀 and how I'm learning to be kinder to myself along the way. I would love to hear what you think of this episode, and what your goals are and/or your approach to your goals so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! If you enjoyed this episode please leave a 5* rating and review! Key Takeaways If you keep telling yourself a negative story, it will continue to be true For years, I've told myself I'm not a good writer, but I'm realizing that story isn't serving me. By practicing daily, I'm proving to myself that writing is a skill I can improve, not something I'm inherently bad at. Consistency doesn't mean perfection. I've struggled with an all-or-nothing mindset my whole life, but I'm learning that missing a day here and there doesn't mean failure. It's about showing up regularly, even when it's not perfect; whether that's writing, going to the gym, or any other goal. Daily writing is an investment in my business. Writing shows up everywhere in my work; email marketing, blog posts, website copy, client communications—and by improving this skill, I'm setting myself up to communicate better across all areas of my business. Plus, I'm building a bank of content I can repurpose later. Episode Highlights 2:07 I explain why I don't usually make resolutions and prefer to hold my goals loosely 5:15 I'm revealing my 2026 resolution: writing 750 words every day using the 750 Words website 7:25 I'm opening up about the negative story I've been telling myself about not being a good writer 11:45 I'm discussing my all-or-nothing mindset and how I'm learning to be kinder to myself Mentioned in the episode: Live Podcast Recording; in person event with Gavin Strange (Aardman) 750 words website Episode with Laura Belgray
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Jan 7, 2026 • 48min

10 Boring Things That Create Exciting Growth with Alice Benham

Happy New Year and welcome back to the Building Your Brand podcast for 2026! I am so excited for what I have in store for this podcast this year. To kick things off, I'm thrilled to welcome back a returning guest for her third time on the show: Alice Benham. Alice is the perfect person to start the year with because I love how she thinks about goals and working on your business rather than just in it. In this episode, we demystify the difference between those two concepts (because I honestly get confused all the time!). We also discuss why it is so important to make time for big-picture strategy, even when it doesn't feel urgent, and how to create a vision that actually motivates you. I hope this episode serves as a lovely motivational start to your year and helps you make a plan to grow your business in a way that feels really good to you. Key Takeaways: The difference between "on" and "in" the business: Working in your business is employee mode (admin, client work) where you notice immediately if it stops. Working on your business is CEO mode (growth, strategy) where the impact is seen months down the line The urgency trap: We often neglect working on our business because it lacks the immediate urgency and dopamine hit of client work, but it is essential for long-term growth. The AB Method: Alice breaks down her strategy into three key habits: casting vision, setting goals, and tracking progress Hold the vision tightly, goals loosely: Your vision is the ultimate destination or feeling you want, while goals are just the vehicle to get there. It is okay to change your goals if a better path appears Track what matters to you: Don't just track arbitrary numbers like revenue if they don't serve you. Create a "scorecard" with 3-5 metrics that align with your specific goals, such as how aligned your work feels or revenue from a specific offer Episode Highlights: 02:27 – Alice explains the "Dummies Guide" to the difference between working on and in your business 11:59 – Why documenting and tracking is vital to stop you from being led purely by emotion 18:41 – The danger of "vanity metrics" and why Alice recommends a simple scorecard with a maximum of five data points 23:25 – How to avoid "goal distraction" by ensuring your goals are actually your own and not just what you see others doing 30:08 – Why vision work is like taking a spatula to the inside of your brain to scrape out ideas About The Guest: Alice Benham is a business strategist who helps business owners grow by working on their business, not just in it. She is the founder of the "On It" programme, which provides the structure and space for business owners to set goals, track progress, and cast their vision. You can find Alice on her website or Instagram. Mentioned in this episode: On It: Alice's programme for business owners to work on their business. Use code LIZ10 for 10% off I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft lucylucraft.co.uk If you enjoyed this episode please leave a 5* rating and review!
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Dec 19, 2025 • 11min

My business goals, dreams and ideas for 2026

In this final episode of 2025, I'm reflecting on how the format of two episodes a week has been and sharing exciting plans for 2026. From hosting my first live podcast event in Cardiff to pursuing more public speaking opportunities and even writing a book, I'm opening up about my goals, my philosophy on holding plans lightly, and why I love doing more of what's already working in my business. I would love to hear what you think of this episode, and I'd love to hear about your 2026 goals too! So please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! If you enjoyed this episode please leave a 5* rating and review! Key Takeaways Consistency Pays Off – Running both guest and solo episodes weekly since October has strengthened my personal branding and supported consistent YouTube content creation. Hold Goals Lightly – Sometimes better opportunities emerge than what you planned. Being flexible allowed for speaking at Adobe Max instead of the original podcast event timing. Goals Need Strategy – It's not enough to just set goals; you need a concrete plan and actionable steps to actually achieve them. Do More of What You Love – Growth doesn't require radical change. Focus on expanding the parts of your business that bring you joy and fulfillment. Community Matters – Whether it's self-publishing, podcasting, or building a brand, surrounding yourself with supportive people and communities makes ambitious goals more achievable. Episode Highlights 0:00 – Welcome & reflecting on the twice-weekly podcast experiment 1:39 – 2026 public speaking goals and the live podcast event announcement 2:46 – Details about the February 24th Cardiff event with Gavin Strange and Hannah Isted 5:03 – The scary but exciting goal: writing and self-publishing a book in 2026 7:39 – Philosophy on goal-setting: holding plans lightly and being open to better opportunities
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Dec 17, 2025 • 41min

The Power of Saying No: Decision Trees and Business Boundaries with Katie Chappell

I am so excited to have today's guest back on the podcast after recording an episode with her a long time ago about my rejection challenge. Yes, it is Katie Chappell, who was the original inspiration for that challenge! However, we are not talking about rejection today. Instead, we are talking all about Katie's incredible business as a Live Illustrator. Honestly, I love chatting to her; she is a total business powerhouse with so many brilliant ideas. In this episode, we discuss how she runs her Live Illustration business, the membership and jobs board she has created to share overflow work, and how she manages her time and boundaries. I came away from this conversation so inspired, and I know you will too. Key Takeaways: The pivot to online-only: Katie made the strategic (and initially terrifying) decision to stop doing in-person events and focus exclusively on online live illustration to better manage her stress and family life. Sharing the wealth with a jobs board: Instead of just turning down the inquiries she couldn't take, Katie created a paid jobs board on Substack to pass that overflow work on to other illustrators, creating a win-win for everyone. Dealing with negative comments: Katie opens up about the backlash and trolling she received regarding her jobs board and how she now views it as a "rite of passage" and a sign of increased visibility. The power of the decision tree: To avoid decision fatigue, Katie uses a "decision tree" managed by her assistant to automatically filter inquiries—if a job doesn't meet her specific criteria (like being online and within school hours), it goes straight to the jobs board. Live illustration is thriving: Despite doom and gloom in the wider illustration industry, Katie explains why live graphic recording is still a high-value, premium service that corporate clients love. ‌ Episode Highlights: 02:11 – Katie explains exactly what live illustration looks like and how she captures visual notes during events.‌ 07:59 – How Katie discovered graphic recording in the library during her master's degree and realised it was like being a war artist, but for meetings. 14:26 – The moment Katie realised she needed to scale back her agency model and set a deadline to go online-only. 15:28 – How the "Jobs Board" was born from an abundance of inquiries she couldn't fulfill. 25:59 – Navigating "mild trolling" and the emotional process of dealing with negative comments online. ‌ About The Guest: Katie Chappell is a live event illustrator who makes visual notes for online events. She is also one-third of The Good Ship Illustration, where she runs courses for creatives, and she manages a popular jobs board for illustrators. You can find Katie on her website or say hi on Instagram. Mentioned in this episode: The Good Ship Illustration: Katie's course business with Helen Stephens and Tanya Willis. Katie's Jobs Board: A Substack for illustrators to find work. Rich Webster: Previous podcast guest who discussed business as a self-development tool. Katy from Creative Boom: Discussed as someone who handles online visibility well. I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft lucylucraft.co.uk If you enjoyed this episode please leave a 5* rating and review!
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Dec 12, 2025 • 11min

Goals, Growth & Business Gains: Reflecting on 2025

In this solo episode, I reflect on my journey through 2025; celebrating the goals I achieved, the lessons I learned, and the growth I experienced both personally and professionally. From speaking at Adobe Max and launching new projects to working with dream clients and growing the podcast, I share honest insights about what went well, what didn't, and how I'm setting the stage for an even more intentional 2026. Join me as I look back on a year of progress, pivots, and proud moments. I would love to hear all about your reflections and achievements of 2025. I hope you've enjoyed this episode. Come talk to me on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast If you enjoyed this episode please leave a 5* rating and review! Key Takeaways Progress isn't always linear. Sometimes the goals you don't achieve one year become your biggest wins the next. Keep moving forward and celebrate every step. The quality of your work and relationships matters more than the quantity. Focus on attracting clients and collaborators who truly align with your values and vision. Embrace change and be open to new opportunities. Pivoting, trying new projects, and sharing your authentic self can lead to unexpected growth and fulfillment. Episode Highlights 0:56 I look back at my Instagram post from the end of 2024 and review the goals I set for that year. 3:11 I reflect on working with clients this year, feeling especially aligned and fulfilled by the people I collaborated with. 6:25 I summarize my progress on all my goals, noting that even if I didn't achieve them in 2024, I made real strides in 2025. 9:45 I talk about the way my personal brand has been affected this year 10:10 A moment to celebrate the podcast
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Dec 10, 2025 • 39min

From Overlooked to Fully Booked with Niki Hutchison

In this episode, I really enjoyed picking the brains of Niki Hutchison, a marketing strategist who is passionate about online businesses marketing themselves like pros. We discuss moving away from amateur ways of doing things to ensure you are marketing like a professional. Even though I am not a trained marketer myself, I have loved learning about it over the last decade of running my business. Niki and I delve into many interesting areas, including demystifying what a 'strategy' actually is, the importance of a multi-channel approach, and the massive impact public speaking can have on your business growth. Key Takeaways: Marketing strategy doesn't have to be complicated: Niki explains that strategy is often over-complicated, but it is simply about starting with your business objective and deciding how to use different channels to achieve it. Don't rely on a single channel: One of the biggest mistakes small businesses make is relying on just one platform; instead, you should leverage your own channels (like your email list) alongside partnerships and other people's audiences. The power of in-person connection: Niki shares that speaking on stages and building real-life connections is currently the most effective way she is growing her audience and establishing trust quickly. Consistency creates trust: A major issue is 'ghosting' your marketing; disappearing and reappearing makes it difficult to establish trust with your audience, so it is vital to find a sustainable rhythm. From Overlooked to Fully Booked: Being 'fully booked' isn't about having zero white space in your diary; it's that confident feeling that you are winning at business, clients are coming in, and momentum is building. Episode Highlights: 02:59 – Niki demystifies the word "strategy" and explains why it is actually quite simple. 07:59 – The danger of relying on just one social media channel and the importance of partnerships. 12:54 – Why in-person speaking and events are Niki's most exciting marketing tool right now. 20:19 – How to build reciprocal partnerships to help spread the word about your launches. 34:23 – Niki's top tips for creating a marketing plan that fits into your actual life without leading to burnout. About The Guest: Niki Hutchison is a marketing strategist who helps business owners and brands take a multi-channel marketing approach to market like a pro. She runs two businesses: her personal brand teaching business owners how to market and grow, and an agency specialising in launching for organisations. You can find Niki on Instagram @nikihutchinson, where she basically lives in her DMs, or connect with her on LinkedIn. You can also find out about her in-person events at her website. Mentioned in this episode: Adventures in Marketing: The event Niki hosts in Edinburgh with her friend Abby. Enterprise Nation: Niki is an advisor and trainer for this platform. Adobe Express Scheduler: The tool Niki uses to schedule her content. Habit Share: An app Niki uses to keep on track with her tasks. I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft lucylucraft.co.uk If you enjoyed this episode please leave a 5* rating and review!
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Dec 5, 2025 • 10min

Behind The Scenes: A mini audit of my business model

We're in December and I am naturally getting reflective. In today's solo episode I am chatting through my business model and doing a little bit of an audit. I talk about why I've made certain decisions in my business in the way that I run it. I hope you find this episode helpful and insightful. I would love to hear what you think of this episode, and these solo episodes in general so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! If you enjoyed this episode please leave a 5* rating and review! Key Takeaways Intentional Small Business: Growth is focused on income and impact, not on building a large team or agency. Work-Life Blend: Achieving a healthy blend (not necessarily balance) between work and personal life is a priority, with flexibility and breaks built into the schedule. Personalized Success: There's no one-size-fits-all approach to business growth; success is about building a business that feels right for you, not following external expectations. Episode Highlights 01:29: Pros and Cons of Employment vs. Freelancing: I chat through the benefits of traditional employment and explain why freelancing feels safer to me, especially after seeing redundancies in tech/design. 03:41: Mindset Challenges & Uncertainty: I discusses the freelancer mindset, dealing with uncertainty, and how evidence of continued work helps ease anxiety. 05:46: Work-Life Blend & Taking Breaks: I talk about the challenge of switching off, the joy of my work, and the importance of scheduling breaks. 07:32: Growth Goals: Income vs. Team Size Mentioned in the episode Paul Jarvis' Book Company Of One
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Dec 3, 2025 • 37min

Foresight vs. Fads: Building a Brand That Lasts with Josephine Hatch

Today on the podcast I am chatting to Josephine Hatch, who is an Innovation Director with over 20 years of experience in foresight, cultural strategy, and brand innovation. Now, you might not totally know what any of that means, but basically, we are talking about trend forecasting! One of the things that really struck me during our chat is that, as creatives and small business owners, many of us do this instinctively without having the formal language for it. This conversation gave me such a good framework for being more strategic about looking at culture and making plans for my business and honestly, Jo's perspective gave me such a boost regarding the value of human creativity. Key Takeaways Foresight vs. Fads: While "trends" are often associated with fast fashion or fleeting fads, foresight is about spotting signals and understanding the macro forces that impact human behaviour. Human Truths Remain: Technology and context change, but fundamental human truths—like the need for connection or joy—stay the same. Successful brands understand how to tap into these enduring feelings. The AI Counter-Movement: As generative AI adoption grows, there is a strong counter-trend towards the "human." People are increasingly valuing imperfections, analog hobbies, and genuine human curation. Look Outside Your Bubble: Real innovation rarely comes from looking at your direct competitors. Instead, look to other industries, art, and culture for inspiration to disrupt your own category. Episode Highlights 02:51 – Joe explains her background and how an Alexander McQueen runway show sparked her interest in how fashion mirrors society. 06:49 – We discuss why "trend" has become a dirty word and the difference between short-term fads and long-term foresight. 12:56 – Joe shares incredible free resources and tools that small businesses can use to spot cultural shifts. 20:23 – A fascinating look at AI, including why the "human touch" is becoming a premium and the rise of analog hobbies. 33:17 – Simple habits you can adopt to become more culturally curious, including how to document the things that inspire you. About the Guest Josephine Hatch is an Innovation Director at The Otherly, an innovation and brand agency that works with global brands and small businesses to help them defend their space and grow with intent. She has spent 20 years working at the intersect of trend forecasting, cultural strategy, and innovation. Website: The Otherly LinkedIn: Josephine Hatch Mentioned in this episode The Otherly https://theotherly.com/ Andres Colmenares, Responsible AI expert and IAM festival co-founder Link to a google drive of trend reports https://bit.ly/2025trending via Global Cultural Strategist Amy Daroukakis. Note that a new set of trend reports will come out around December 2025 Free platform for trends, updated daily https://www.trendhunter.com/ Dezeen, The Dieline and Lovely Package (both good for packaging), Campaignlive https://secondhome.io/culture/ SJ from The Akin's substack is a great read for what's happening in culture https://theakin.substack.com/ Emma Jane Palin's Our Curated Abode https://www.ourcuratedabode.com/ and Instagram https://www.instagram.com/ourcuratedabode/# I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft lucylucraft.co.uk If you enjoyed this episode please leave a 5* rating and review!

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