The Bottom Line

Andrew Phillips is the Co-founder and Director of ImpactWon. Offering business and sales consultancy, ImpactWon has aided many businesses by improving their sales infrastructure right down to their philosophy. In this episode, Andrew recounts his journey as a salesman from his experience as a persuasive police officer, in scuba diving, and tech. He discusses the similarities and differences of sales and marketing, why sales gets such a bad name, and how to open and close deals. Finally, Andrew shares what makes a good salesman and ImpactWon’s ‘Credibility, Capability, Commitment, Control’ framework for the best sales practice.   Resources and links: ImpactWon Website ImpactWon on Instagram ImpactWon on LinkedIn Andrew Phillips on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Damien FitzPatrick is the CEO and Founder of PILLAR performance. With an incredible rise to prominence in just 5 years, PILLAR fills the gap in performance supplements, with products for joint health, recovery, energy and immunity.  In this episode, Damien discusses the intersection between pharmaceuticals and sports nutrition. He talks about PILLAR’s unique positioning in the industry and insights about the science-backed products that they offer. Finally, Damien shares his future aspirations to have PILLAR become a leader in performance health globally.   Resources and links: PILLAR Performance website PILLAR Performance on Youtube PILLAR Performance on Instagram PILLAR Performance on LinkedIn Damien Fitzpatrick on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Nathan Chan is the CEO of Foundr, a global media and educational company that connects millions of people to entrepreneurial advice straight from the experts. In this episode, Nathan shares with us the building of Foundr, from its core motivations all the way to where it is now. He emphasises the importance of genuine connections with audiences and how they can pull a business towards success. Touching on the matter, he also defines what success means for him and the evolution it has undergone over the years. Lastly, he gives young entrepreneurs some brutal advice on making it big.   Resources and links: Foundr Website Foundr on Facebook Foundr on Snapchat Foundr on X Foundr on Pinterest Foundr of Instagram Foundr on Youtube Foundr on Tiktok Foundr on LinkedIn Nathan Chan on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Daniel Flynn is a Co-founder of Thankyou, a social enterprise dedicated to ending extreme poverty by selling consumer goods and donating all profits to charitable causes. In this episode, Daniel walks us through the key aspects of Thankyou's growth and mission. He explains their journey, turning retailer rejections into strong partnerships. He also discusses the importance of having a purpose in business and the tensions that manifest between it and profit. Finally, he shares the most impactful stories from the lives he’s helped change.   Business masterclass Book a FREE business masterclass with Sevan   Resources and links: Thankyou website Thankyou on LinkedIn Thankyou on Instagram  Thankyou on Facebook  Thankyou on Twitter  Thankyou on YouTube  Thankyou on TikTok  Thankyou on Pinterest Daniel Flynn on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Marc Blecher is a Co-founder of Orsaro Capital. Orsaro Capital is an investment fund manager specialising in global equities, focusing on identifying and investing in exceptional businesses that compound wealth over the long term. In this episode, Marc emphasises the importance of long-term investing, thorough research, and how to mitigate the psychological impact of market fluctuation to avoid emotional decision-making.   Resources and links: Orsaro Capital website Orsaro Capital on Linkedin Orsaro Capital on X Marc Blecher on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Elise Balsillie is the Head of Thryv Australia & New Zealand. Thryv is a platform that provides small and medium-sized businesses with the tools and software they need to scale up, streamline, and succeed in the modern business world. In this episode, Elise discusses her career journey and how Thryv has helped businesses across Australia and New Zealand modernise and digitise when faced with an overwhelming number of options. She explains that customers are seeking authenticity and highlights the importance of consistent, meaningful, and authentic engagement online and in person. Elise also suggests ways to incorporate AI to enhance workflows, improve customer engagement, and streamline data processing, ultimately delivering a better customer experience.    Resources and links: Thryv website Thryv on Facebook Thryv on Instagram Thryv on YouTube Thryv on LinkedIn Thryv on TikTok Elise Balsillie on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Carolyn “Carri” Crawford is the Co-founder of Bitcoin Treasury Solutions. Bitcoin Treasury Solutions specialises in guiding Australian businesses through Bitcoin adoption to ensure secure custody and compliance.  In this episode, Carri breaks down everything you need to know about Bitcoin, from its origin to its potential uses in business. She also explains the differences between Bitcoin and other cryptocurrencies on the market and why some people are feeling drawn towards cryptocurrencies over traditional banking and finance.   Resources and links: Book tickets for “Bitcoin Basics” session here Bitcoin Treasury Solutions website Bitcoin Treasury Solutions on LinkedIn Carri Crawford on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Neeraj Sharma is the Head of Consulting at AS Consulting Partners. AS Consulting Partners works with business leaders to create and implement strategies for businesses in the retail and wholesale sectors by establishing effective B2B and B2C channels to market, as well as more efficient operations and organisational structures to support growth. In this episode, Neeraj discusses the role of management consultants, how they can help business leaders to improve enterprise value, and explains why all businesses, regardless of size, need to define their own 'vision of success' and emphasises that the challenges faced by SMEs and larger organisations are often the same, with scale being the primary difference. He also shares some of the common pitfalls SME leaders can fall into and how simple tools, such as SWOT analysis, can be used effectively to transform any business.   Resources and links: AS Consulting Partners website AS Consulting Partners on LinkedIn AS Consulting Partners on Facebook AS Consulting Partners on Instagram Neeraj Sharma on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Gus Balbontin is a Director at Neu21. Neu21 is a transformation consultancy, venture studio, and product lab that provides creative ideas and insights to business leaders through times of innovation and growth. In this episode, Gus reflects on how growing up in Argentina and travelling the world taught him the skills he needed to lead an innovative business in Australia. He explains why all businesses need to consider their exit strategy for new systems before implementation even happens and emphasises the need for adaptability, continuous learning and tolerating discomfort as a leader. Gus shares how he applied these principles during Lonely Planet's digital transition in the early aughts and how he embodies these traits personally and professionally.    Resources and links: Neu21 website Gus Balbontin website Gus Balbontin newsletter Gus Balbontin on LinkedIn Gus Balbontin on Instagram Gus Balbontin on X Gus Balbontin on YouTube   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Friska Wirya is a Fractional Change Leader and the Director of the Future Fit Group. The Future Fit Group provides bespoke change management advisory services to help business leaders navigate change successfully and sustainably. In this episode, Friska shares her experiences as a people and change management consultant and how she successfully helped WA Police with restructuring their systems. She also explains the importance of relational intelligence (RQ), the common misconceptions and mistakes leaders make during change, and why you shouldn’t take the biscuits out of the office kitchen.   Resources and links: Future Fit Group website Buy “Future Talk: A conversation card game for teams” here Buy “Future Fit” here Future Fit Group on Instagram Future Fit Group on YouTube Future Fit Group on TikTok Friska Wirya on LinkedIn   Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.