The Innovation Show

When we talk about a Bank 4.0 it is good to establish both a timeline and a definition for clarity: BANK1.0: Historical, traditional banking centred around the branch as the primary access point. Started with the Medici family in the 12th century. BANK 2.0: The emergence of self-service banking, defined by the first attempts to provide access outside of bank working hours. Commenced with ATM machines and accelerated in 1995 with the commercial internet. BANK 3.0: Banking when and where you needed it as redefined by the emergence of the smartphone in 2007, and accelerated with a shift to mobile payments, P2P and challenger banks built on top of mobile; channel agnostic. BANK4.0: Embedded, ubiquitous banking delivered in real-time through the technology layer. Dominated by real-time, contextual experiences, frictionless engagement and a smart, AI-based advice layer. Largely digital omni-channel with zero requirements for physical distribution. We welcome Founder of Moven Host of Breaking Banks Radio author of multiple titles but today we focus on Bank 4.0, Banking Everywhere, Never at a Bank Brett King. Find Brett here: http://brettking.com

Today's book is for anyone who wants to introduce a new idea or innovation into the world. Most marketers, innovators, executives, activists, or anyone else in the business of creating change, operate on a deep assumption. It is the belief that the best (and perhaps only) way to convince people to embrace a new idea is to heighten the appeal of the idea itself. We instinctively believe that if we add enough value, people will eventually say "yes." This reflex leads us down a path of adding features and benefits to our ideas or increasing the sizzle of our messaging - all in the hope of getting others on board. Our guest calls this instinct the "Fuel-based mindset." The Fuel-based mindset explains so much of what we do, from adding countless trivial features to software to bolting a sixth blade onto a shaving razor. By focusing on Fuel, innovators neglect the other half of the equation – the psychological Frictions that oppose change. Frictions create drag on innovation. And though they are rarely considered, overcoming these Frictions is essential for bringing new ideas into the world. In his book, Our guest highlights the four Frictions that operate against innovation. It is a pleasure to welcome the author of The Human Element: Overcoming the Resistance That Awaits New Ideas David Schonthal Find David here: https://www.davidschonthal.com

Framing is a cognitive muscle we can strengthen to improve our lives, work and future. Today's book shows us how." We heartily welcome back the author of "Framers: Make Better Decisions In The Age of Big Data", Kenneth Cukier Find Kenneth here: http://www.cukier.com @kncukier https://www.economist.com/books-and-arts/2021/05/11/imaginative-framing-is-the-key-to-problem-solving

Framing is a cognitive muscle we can strengthen to improve our lives, work and future. Today's book shows us how." We welcome the author of Framers: Make Better Decisions In The Age of Big Data Kenneth Cukier Find Kenneth here: http://www.cukier.com @kncukier https://www.economist.com/books-and-arts/2021/05/11/imaginative-framing-is-the-key-to-problem-solving

52 years ago, our guest foresaw and implemented the foundations for the world's first trillion-dollar organization. Back then, Visa was little more than a set of unorthodox convictions about organization slowly growing in the mind of a young corporate rebel. Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa's networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation. Our guest is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us. His book, "One from Many" is much more than the story of the scarcely believable events that brought Visa into being and led to its extraordinary success. It is also the story of an introverted, small-town child, passionate to read, dream, and wander the woods, the youngest of six, born to parents with but an eighth-grade education. It is a story of crushing confinement and interminable boredom in school and church, along with sharp, rising awareness of the chasm between how institutions profess to function and how they actually do; what they claim to do for people and what they actually do to them. It is about three compelling questions arising from that awareness that came to dominate his life: Why are institutions, everywhere, whether political, commercial, or social, increasingly unable to manage their affairs? Why are individuals, everywhere, increasingly in conflict with and alienated from the institutions of which they are part? Why are society and the biosphere increasingly in disarray? This is the story of a lifelong search for the answer to those questions, which had everything to do with the formation of Visa. It is a story of harbouring four beasts that inevitably devour their keeper; ego, envy, avarice, and ambition; and of a great bargain, trading ego for humility, envy for equanimity, avarice for time, and ambition for liberty. It is a story of events impossible to foresee, that sent (a man of 92) him at 55 on (a journey) an odyssey more improbable than Visa, and infinitely more important. At 91, he is still in the midst of that odyssey Beyond all else, it is a story of the future; of something trying to happen; of a four-hundred-year-old age rattling in its deathbed as another struggles to be born. It is not just the story of today's guest, although he is central to it. It is not just your story, or my story, (although you} although we are both in it. It is a story of everyone A story of us all. It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work "The Birth of the Chaordic Age" and its updated version "One from Many: VISA and the Rise of Chaordic Organization", Dee Hock

There are reasons we are the way we are; we are optimized for other purposes, not the least of which is thinking in stories not logic. So we did something else instead: we taught rocks how to think. Intrigued? So was I and I'm delighted to host the man who'll answer this strange question in Act III of "Stories, Dice, and Rocks That Think: How Humans Learned to See the Future--and Shape It" Byron Reese, welcome back to the show Find Byron here: www.byronreese.com

We're often told that humans make bad decisions and that more data is better. But this is backwards: people are good at decisions precisely because we use mental models and can envision new realities outside of data. Great outcomes don't depend so much on the final moment of choosing but on generating better alternatives to choose between. That's framing. It's a cognitive muscle we can strengthen to improve our lives, work and future. Today's book shows us how. We welcome the author of Framers: Make Better Decisions In The Age of Big Data Kenneth Cukier. Find Kenneth here: http://www.cukier.com @kncukier https://www.economist.com/books-and-arts/2021/05/11/imaginative-framing-is-the-key-to-problem-solving

Today's book is about the impossible, but it starts with the invisible. Over the four decades, an unlikely collection of men and women have pushed human performance farther and faster than at any other point in the 150,000-year history of our species. In this evolutionary eyeblink, they have completely redefined the limits of the possible. But here's the stranger part: this unprecedented flowering of human potential has taken place in plain sight, occasionally with millions of people watching–yet almost no one has noticed. Today's guest will explain why, he is a friend of the show and author of multiple titles and the focus of today's episode is "The Rise of Superman: Decoding the Science of Ultimate Human Performance", Steven Kotler, welcome. More about Steven: https://www.flowresearchcollective.com/flow-blocker-quiz

It is a pleasure to welcome back the author of "The Matter With Things: Our Brains, Our Delusions, and the Unmaking of the World", Iain McGilchrist In this episode, we explore intuition, imagination and more. Find Iain here: http://channelmcgilchrist.com

Today we focus on ACT II of Stories, Dice, and Rocks That Think: How Humans Learned to See the Future and Shape It with Byron Reese Act II is set In 17th century France, the mathematical framework known as 'probability theory' is born—a science for seeing into the future that we used to build the modern world. We welcome back the author of "Stories, Dice, and Rocks That Think: How Humans Learned to See the Future--and Shape It" friend of the show, Byron Reese. Find Byron here: www.byronreese.com