Eat Sleep Work Repeat - better workplace culture

Sign up for the newsletter What a guest today. I've tried to speak to Professor Robin Dunbar for 4 or 5 years.Robin has a new book out called Friends which is the sort of book you can lose yourself in on a holiday (if anyone lets you have one). I enjoyed it for surprising me and going beyond what I already knew.So reliant are human beings on our social collaboration that it has been suggested that our bodies have evolved the feeling of loneliness, an alarm system that aggressively resists isolation. Many other animals don’t have anything close to this — some mammals and birds actively seek isolation, spending weeks and months alone aside from rituals of mating and raising their offspring - something that Robin Dunbar and others have demonstrated is a reflection of brain size. Robin Dunbar ‘spent the better part of twenty-five years studying the behaviour of wild animals’ - mainly monkeys, goats and antelopes. He wanted to understand social evolution - why species had the social systems that they have developed. He admits that ‘humans were, at best, only a very superficial interest’. He noticed that monkeys and apes were social in a way that other animals were not. They would spend hours grooming each other, hours upon hours entwined round each other cleaning each other’s fur. ‘I had been deeply impressed by the fact that they groomed far more than they ever needed to for purely hygienic purposes’. It seemed there was some mutual pleasure in this action. When he took the time to explore what was the causal factor for this grooming long haired monkeys spent no longer grooming than shorthaired monkeys, large monkeys spent no longer grooming than small monkeys. The complexity of the hair management task wasn’t the prompt. Rather it was the size of the brains of the primate that determined the amount of time spent. Dunbar proposed the Social Brain Hypothesis - that a species brain size constrains the size of its social group. ‘The problem with living in stable, permanent groups is that considerable diplomatic and social skills are needed to prevent the stresses and niggles of living in close proximity with others from overwhelming us,’ - we need big brains to help us manage the politics of a bigger tribe. Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

A recording of a Twitter Spaces discussion with Scott Galloway. We talk remote working, why cities will never die, why working hard is Scott's top career advice. Along the way we talk about the power of touch, Goldman Sachs, missing humans and what will come next for work.The Twitter Spaces app also blings a lot too, sorry about that. I've edited about 200 of them out.Scott's book Post Corona is a bestseller.Sign up for the newsletter.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Buy A World Without EmailI’ve talked a lot about Cal Newport’s provocations about abolishing email (and Zoom calls) [find them here and here]. And in fact, I had someone last week astonished when I suggested we should try to limit video calls to eight hours a week. They thought I’d lost my mind. How would we get things done unless we were on video calls all day?This default to video and emails is what Cal Newport calls the Hyperactive Hive Mind. He’s convinced that we’ll look back at the way we’re working right now and be embarrassed we optimised for what was easy rather than what was productive. Cal outlines how we should be setting about to fix work - by changing our relationship with technology.It is a brilliant, brilliant, brilliant provocation that is unique to him and I think will give all us reason to reflect.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Pre-order Conflicted now - available from 18th FebYou can also read Ian's post on Paul McCartney that I mentioned on the show and follow him on Twitter here.What's the route to better decision making at work? What can any of us do to ensure we resolve our disputes in a more productive way. A brilliant discussion with Ian Leslie about his forthcoming new book, Conflicted.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

The guest this episode is Dr Damian Scarf, he teaches at the University of Otago in New Zealand. I saw him do a short and impactful TED talk: Dr Damian Scarf's TEDx Talk. (Post script: sadly Dr Scarf passed away in 2025)Very much like Dr Jill Bolte Taylor who did that wonderful lecture about having a stroke, Damian uses his psychology to diagnose what went wrong with him when he was studying. He describes how he thought the way to get things done was to cut himself off. And as he cut himself off from more people he felt worse.He says:‘It’s our connections with those around us, the groups we belong to, that bolster our resilience. The number of groups we belong to not only bolsters our resilience, but is also protective against developing depression, can be curative of existing depression, and helps to prevent depression relapse. Even when you're old, groups are critical. The more groups we belong to, the slower our cognitive decline’.So could our strength come from our connections?I chatted to Steven Bartlett on his Diary of a CEO podcast - watch it here.On with today’s episode. At the moment I’m in the middle of writing a book on the myth of resilience. What’s the myth of resilience, the myth is that resilience is an individual strength that some of us have and some of us don’t. As I’ve been immersed in the most wonderful research along the way there’s been some people who I’ve seen their work and thought firstly I’d like to chat to them and secondly they’d be a good podcast.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign for the newsletterWhat's going to happen with our workplaces.Today the theme is how, if we're not careful the way that we're using our workplaces is going redefine our work culture.At the start there is discussion about some of the themes in the most recent newsletter and then go on to chat to Nick LiVigne from Convene. Convene are a coworking/events business that allows you to adapt your needs to the minute-to-minute demands of your business - they have been very successful in the US and are coming to the UK in 2021.Nick explains how they see coworking evolving - and what to look for next.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the Make Work Better newsletterThere is no better guest to kick off 2021 than Amy Gallo.Amy Gallo is a contributing editor at Harvard Business Review writing about workplace dynamics and emotional intelligence. She is co-host of the wonderful Women at Work podcastShe's is the author of the HBR Guide to Dealing with Conflict and gave a hit TEDx talk on that subject in 2019.On the Women at Work podcast, Harvard Business Review staffers Amy Bernstein, Amy Gallo, and Emily Caulfield untangle some of the trickiest problems that women face at work. They talk to some of the sagest advisors on gender, they tell stories about their own experiences, and give practical advice to help women succeed at work.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the Make Work Better newsletter.How the heck did we end up thinking that humour and serious work are in opposition to each other?Today's guests, Jennifer Aaker and Naomi Bagdonas, run a tremendously successful course at Stanford Business School on how we can all use humour to be better (and happier) at our jobs.One of the people they have coming along to guest speaker at their course is Dick Costolo, Dick was my former boss as CEO of Twitter (and hired me to work there). He had an unorthodox background spending his post college years initially trying to make it as an improv comedian at the legendary comedy club Second City in Chicago (alongside people like Steve Carrell from The Office). I mention it because it comes up in conversation. In my first three months at Twitter I had an excruciating embarrassing episode with Dick, he was coming to London and was doing an event for us. I'd lined him up to be in conversation with Rory Sutherland. His assistant told me that I should get to his hotel for breakfast, get a nice table and order his food for him. Breakfast should be full cooked breakfast with plenty of crispy bacon. It had to be crispy. I'm not sure if she was trolling me but oh dear. The story deserves a full telling another time because it became a calamitous moment for me. When you hear mention of him this is why they laugh."When we observe humour in others it's so much more about mindset"Jennifer and Naomi say students tell them "I'm not funny, I don't want to try to be funny" and this is the important revelation, to experience humour we don't need to seek to be the star of the skit, but more we need to allow ourselves to laugh at the lightness of a moment.At the end of the book they give a context for the book, Jennifer's mother works in a hospital dealing with patients who at the end of their lives are asked to reflect on how they would have spent time differently. It becomes clear that the absence of joy in their everyday lives was unnecessary and tragic.Take their quiz to find your own humour style.Sign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterSeth Godin has cracked the secret of how to make you more creative. And the good news is that everyone can do it. He was so dogged by his need to share this that he has turned it into a book, The Practice. We talk about the simple way to unlock creativity and ask why schools don't teach this. At the end Seth gives his recommendations of the best things you should be reading (linked below)Seth's blogMy previous interview with Seth - How you can reinvent your company cultureSeth's recommendations:The War of Art by Steven PressfieldThe Art of Possibility by Rosamund Zander and Benjamin ZanderJust Kids (audiobook) by Patti SmithCaste by Isabel WilkersonAkimbo coursesSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterThere was an incredible response to the episode with Chris hayward last week. I know that Chris was really touched with the response. He’s not on Twitter but I know he was responding to some people on Linkedin last week. Today’s episode is much lighter in tone but it’s fascinating rare opportunity to get a different perspective into another world. During the summer someone at GCHQ got in touch and asked whether it would be of interest to get an insight into the modern world of spying and intelligence. I’ve been very fortunate that since I’ve been doing this podcast I’ve been invited to M15, to M16 and inside the SAS so I was delighted to go inside GCHQ. Especially as I was allowed to record it and have one of the first interviews with someone inside GCHQ. GCHQ (government communication headquarters - as its never known) was created in 1919 after the first world war as a way to gather intelligence to assist the British Government and UK military.It’s always had a unique culture - harking back to its old site at Bletchley Park where – deliberately – everyone worked in huts so the right hand didn’t know what the left was doing to maintain secrecy. The code breakers of Bletchley park were famously principally women and were credited with helping to end the war 2 years ahead of what would otherwise have occurred. I was fortunate to get a very rare interview with Jo Caven, a director at GCHQ, and one of the few people who are allowed to confirm they work at the organisation. It's a fun discussion - there's a few laughs in there - not least because Jo has a good sense of fun and entertains my more excitable questions.Some interesting reading:Spying in the digital ageDrab office was GCHQ baseUK is a spying leaderSign up to the Make Work Better newsletter or check out the best ever episodes at the website.Eat Sleep Work Repeat is made and hosted by Bruce Daisley. Hosted on Acast. See acast.com/privacy for more information.