

Agency Journey
Gray MacKenzie
How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?
How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?
Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.
Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.
Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.
Don’t forget to rate + follow the podcast if you enjoyed it!
How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?
Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.
Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.
Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.
Don’t forget to rate + follow the podcast if you enjoyed it!
Episodes
Mentioned books

Aug 17, 2015 • 42min
DoInbound Team and Internal Processes
In this episode, Ryan Herman, Head of Agency Success at DoInbound, shares his expertise in agency growth and sales strategies, while Ben Butler, Head of Communications at DoInbound, dives into customer delight and community building. They discuss the importance of structured onboarding processes for better client relationships. The duo emphasizes operational efficiency through repeatable processes, the vital role of documentation, and nurturing ongoing client relationships to foster growth. Their reflections on team dynamics and the power of community engagement are truly insightful.

Aug 10, 2015 • 1h 1min
Jeff Coon from Stream Creative
Have you ever struggled to produce the right content for your marketing clients? Jeff Coon from Stream Creative shares his client interview process and much more!

Aug 3, 2015 • 46min
Nick Sal from HubSpot Academy
Learn how to better educate your customer base. Nick Sal is from the HubSpot Academy team and shares lessons he has learned from consulting with over 200 inbound agencies around the world.

Jul 27, 2015 • 40min
Patrick Biddiscombe from New Breed Marketing
In this episode we dig into lessons on leadership, agency culture, and internal operations from Patrick Biddiscombe, CEO of New Breed Marketing.

Jul 20, 2015 • 33min
Lindsey Framer from Responsive Inbound Marketing
If you're a young agency just starting to grow, we have a great story for you! Lindsey started her agency just 14 months ago and is already a HubSpot Gold partner. She has no plans of slowing down. Check out this episode for some great insight, lead generation tips, and more!

Jul 13, 2015 • 39min
Mike Lieberman from Square 2 Marketing
Do you have a vision to grow a huge inbound agency? If so, than we have just the guest for you! Listen to Mike Lieberman from Square 2 Marketing share their story!

Jul 6, 2015 • 50min
David Caron from DCD Agency
Do you want to help your clients create more engaging content on a regular basis? If so, then adding inbound marketing with video can help!

Jun 29, 2015 • 47min
Ethan Giffin from Groove
Interested in learning how you can help your eCommerce clients better leverage the marketing power of HubSpot? If so, this is the episode for you!

Jun 22, 2015 • 39min
Eric Pratt from Revenue River
Eric talks new client on-boarding, inbound sales, and more in this episode of Inbound Agency Journey!

Jun 15, 2015 • 1h 2min
Michael Redman from Half a Bubble Out
Are you interested in learning how to lead an agency team? If so this episode is for you!