

The eCom Ops Podcast
SyncSpider
Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.
Episodes
Mentioned books

Dec 21, 2022 • 22min
Model for Successful eCommerce - Pro Tips! Michael & Eugene Ravitsky Founders of FactoryPure
Pro tip"You have to be kind of strategic about the approach to titling the product and labeling these things, formatting the description in a way that you can apply the same logic to hundreds, more thousands, more skews over the next few years, rather than having to go back and adjust the format of everything that you've already done."Michael’s & Eugene’s No.1 eCom Operations hack"An app is not necessarily a substitute for paying somebody to do something."FactoryPure is a small family eCommerce business specializing in power equipment, HVAC, and home appliances, with an extensive assortment of other product categories. They are an authorized dealer of every brand they carry. They've been present on the market for more than 10 years, with a headcount of 15 and 100%+ CAGR since 2015. They have no debt or outside equity and are consistently on Inc5000 and Financial Times lists of the fastest-growing private companies in the United States.Michael Ravitsky is one of the founders of FactoryPure, the eCommerce company in 104th place on the list of the fastest-growing private companies in the United States in 2022. He’s in charge of handling some of the back-office stuff regarding the company, such as accounting and invoicing.Eugene Ravitsky the founder of FactoryPure, specializes in marketing, researching relevant search keywords, and managing AdWords campaigns, resulting in 300% year-over-year growth. He’s in charge of communication with customers and suppliers, website content management for SEO and marketing purposes, interviews, hiring and training employees, and coordinating migration between web store platforms and integration of various applications.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Dec 14, 2022 • 21min
Saving Your Budget in eCommerce by Choosing the Right Payment Option. Karla Dembik, Phoenix Payment Processing
Karla Dembik, Founder and Owner of Phoenix Payment Processing, has an impressive and quite exciting biography. Karla spent 14 years in the Military, first as a U.S. Marine and later as an Army Intelligence Officer and UH-60 Blackhawk Helicopter Pilot. She took her experience, knowledge, and passion and moved into the private sector, building a successful career, starting her own company, and establishing herself within the FinTech space.Phoenix Payment Processing is a company helping businesses to find the best payment option that suits their needs. They offer a personalized approach to finding solutions for Payment Terminals, Point of Sale Systems and Software Integrations, Virtual Terminals and Gateways, Mobile Payments, eCommerce Solutions, and Business Funding.Pro tip"If you can embed your checkout process and have it so, it is like a 1, 2, 3 boom! You're done; streamline it. Then you're going to get more business. You're going to see a lot more conversion."Karla’s No.1 eCom Operations hack"The easiest solution sometimes isn't the best solution."If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Dec 2, 2022 • 26min
How to use data analytics the right way? Aron Clymer, the founder and CEO of Data Clymer
Aron Clymer, Founder of Data Clymer, gain a comprehensive knowledge of the full data stack, data modeling, automation, data science methodology, analytics, and product management through his impressive career. Pro tip“You definitely want to automate as much as possible, especially because every team is stretched for resources, no matter what the size of your company. And you need to be able to automate all of your data. So anything that's repetitive, you want to automate it."Aron's No.1 eCom Operations hack"You'll never get out of the operational hell if you don't automate everything."If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Nov 25, 2022 • 17min
What should you focus on to grow your business? Matt Orlic, Founder of Inspire Brands Group
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Nov 2, 2022 • 37min
[Greatest Hits] Digital Marketing Strategies for eCom Businesses with Greg Poirier, CEO at CloudKettle
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Oct 26, 2022 • 25min
Revolutionary Online Financing for eCom Entrepreneurs with Jan Lastuvka, CEO & Founder at Lemonero
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Oct 20, 2022 • 24min
[Greatest Hits] The Importance of a Logistic Process for eCom Business with Francesco Borghi, CEO at ShippyPro
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Oct 12, 2022 • 29min
How to Get Your Suspended Amazon Account Reinstated with Lesley Hensell, Co-Founder at Riverbend Consulting
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Oct 5, 2022 • 35min
The Future of Sustainable Shopping with Thomas Panton, Founder at Greenr, and Hugo Douglas-Deane, Co-Founder & CMO at Greenr
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Sep 28, 2022 • 27min
A/B Testing Strategies for eCommerce with Oliver Palmer, Conversion Rate Optimization Consultant at oliverpalmer.com
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on Spotify Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.