The eCom Ops Podcast

Most-watchedBjörn Radde holds more than 20 years of experience in eCommerce and digital marketing experience and has a deep understanding of eCommerce, digital strategy, website management, online marketing, targeting, and data-driven marketing T-Systems develops vertical, company-specific software solutions for focus industries, including automotive, manufacturing, logistics and transportation, healthcare, and the public sector. Björn’s no.1 eCom Ops hackCreate a great digital presence of your brand. Björn believes that digital presence not only helps an eCom site to create brand awareness but it helps a great deal in increasing revenues, sales and customer relationships. If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watchedIrina Poddubnaia is an IT Project Manager and operations manager extraordinaire (Certified LESS Practitioner, Certified Scrum Master, Lean Six Sigma, Customer Value optimization specialist).TrackMage is a branded shipment tracking page that cuts down the time spent on customer support by 70% and builds long-term relationships with customers on autopilot. It is a tool that helps eCommerce entrepreneurs provide the best first-time experience for customers. Irina’s no.1 eCom operations hackPay less on retargeting ads by presenting your tracking pages as part of your store. By taking bits and pieces of your tracking pages using widgets on your Thank You Pages and other pages. You get extra sales from the same customers that bought from you just by providing essential information on the products they purchased.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

 Most Watched!Adam Tesan, CRO at Chargebee, joins the eCom Ops Podcast to discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.Adam’s no.1 eCom operation’s hackThe subscription-based business model has great benefits, and many traditional businesses continue adopting it.Try using it, adopt automation as you scale, but stay flexible.QuoteRegarding mistakes, some businesses don’t think about what follows the initial subscription. They also don’t invest in customer relationships enough. Lastly, they don’t experiment with the pricing.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

No.1 eCom Operations hack“If you're selling a $27 product, go to Facebook, go to Instagram, but if you're selling a product for $1,000, $5,000, $10,000, $100,000, LinkedIn is a great place because you know who you're talking to. Your target market is on LinkedIn.”Ajax Union is a B2B Digital Marketing Agency based in Brooklyn, NY, offering SEM, SEO, Social Media, Email Marketing, Conversion Optimization, Marketing Automation, Business Blogging, Marketing Funnel Development, Design, and development solutions for their clients. Joe Apfelbaum, CEO & Founder of Ajax Union, certified Google and LinkedIn trainer, author of 20 published books and written articles about digital marketing, professional networking, and personal development, speaker, connector, entrepreneur, and AI expert, enjoys sharing his knowledge about marketing strategies and helping entrepreneurs reach their goals through his seminars, webinars, and articles.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifySyncSpider BlogLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watched in 2022!Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker, joins the eCom Ops Podcast to share his expertise, career experiences, and tips on how to start an eCommerce business and scale it faster.Karl’s no.1 eCom operations hackThink outside the box, experiment, and don’t assume you know what the best way is.Quote“Automation is key to success. But it’s not the only thing that drives success because consumers still see when things are automated. Consumers want to feel unique and be treated as the individual they are. They want to feel that they have that support, not always from a robot. So you need to mix it."Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Most-watched in 2022!Through Smartrr, Gabrielle aims to help eCom stores in growing memberships and subscriptions, managing real-time customer queries, and most of all automating customer experience and engagement Gabriella’s No.1 eCom Operations hack"Keep it simple for the customers. Therefore, Smartrr is a no-coding tool."Gabriella’s biggest influencesGabriella’s biggest influence is her clients irrespective of their size of businesses. She believes that the unique questions, suggestions and implications from clients always serves as a learning curve.Let’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Pro tip"You have to be kind of strategic about the approach to titling the product and labeling these things, formatting the description in a way that you can apply the same logic to hundreds, more thousands, more skews over the next few years, rather than having to go back and adjust the format of everything that you've already done."Michael’s & Eugene’s No.1 eCom Operations hack"An app is not necessarily a substitute for paying somebody to do something."FactoryPure is a small family eCommerce business specializing in power equipment, HVAC, and home appliances, with an extensive assortment of other product categories. They are an authorized dealer of every brand they carry. They've been present on the market for more than 10 years, with a headcount of 15 and 100%+ CAGR since 2015. They have no debt or outside equity and are consistently on Inc5000 and Financial Times lists of the fastest-growing private companies in the United States.Michael Ravitsky is one of the founders of FactoryPure, the eCommerce company in 104th place on the list of the fastest-growing private companies in the United States in 2022. He’s in charge of handling some of the back-office stuff regarding the company, such as accounting and invoicing.Eugene Ravitsky the founder of FactoryPure, specializes in marketing, researching relevant search keywords, and managing AdWords campaigns, resulting in 300% year-over-year growth. He’s in charge of communication with customers and suppliers, website content management for SEO and marketing purposes, interviews, hiring and training employees, and coordinating migration between web store platforms and integration of various applications.If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Karla Dembik, Founder and Owner of Phoenix Payment Processing, has an impressive and quite exciting biography. Karla spent 14 years in the Military, first as a U.S. Marine and later as an Army Intelligence Officer and UH-60 Blackhawk Helicopter Pilot. She took her experience, knowledge, and passion and moved into the private sector, building a successful career, starting her own company, and establishing herself within the FinTech space.Phoenix Payment Processing is a company helping businesses to find the best payment option that suits their needs. They offer a personalized approach to finding solutions for Payment Terminals, Point of Sale Systems and Software Integrations, Virtual Terminals and Gateways, Mobile Payments, eCommerce Solutions, and Business Funding.Pro tip"If you can embed your checkout process and have it so, it is like a 1, 2, 3 boom! You're done; streamline it. Then you're going to get more business. You're going to see a lot more conversion."Karla’s No.1 eCom Operations hack"The easiest solution sometimes isn't the best solution."If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

Aron Clymer, Founder of Data Clymer, gain a comprehensive knowledge of the full data stack, data modeling, automation, data science methodology, analytics, and product management through his impressive career. Pro tip“You definitely want to automate as much as possible, especially because every team is stretched for resources, no matter what the size of your company. And you need to be able to automate all of your data. So anything that's repetitive, you want to automate it."Aron's No.1 eCom Operations hack"You'll never get out of the operational hell if you don't automate everything."If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.

If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyLet’s keep learning and growing together in the world of eCommerce!If you want to learn more about our podcast or have an exciting story to share with our audience, check SyncSpider’s website for more info.