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Adam Tesan, CRO at Chargebee, joins the eCom Ops Podcast to discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.
Adam’s no.1 eCom operation’s hack
- The subscription-based business model has great benefits, and many traditional businesses continue adopting it.
- Try using it, adopt automation as you scale, but stay flexible.
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Regarding mistakes, some businesses don’t think about what follows the initial subscription. They also don’t invest in customer relationships enough. Lastly, they don’t experiment with the pricing.
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