Management Development Unlocked - Management & Leadership Training

On this episode of Management Development Unlocked, Eric sits down with Matt Gjertsen, the founder and Chief Learning Officer of Better Every Day Studios. Better Every Day Studios aims to transform how companies view talent development by building custom training solutions that deliver business results for organizations. Matt uses what he learned as an instructor pilot in the U.S. Air Force and a SpaceX manager as a foundation for his training and development solutions. In this episode, you’ll hear:Matt Gjertsen’s background in the U.S. Air Force and SpaceX, which laid the foundation for how he thinks about training and development.How Matt defines behavior-based training and the four levels of training evaluation using the Kirkpatrick Model.Why culture is just an accumulation of behaviors within an organization.The differences between behavior-based training and “normal” training and coaching.The three realms of practice: naive, purposeful, and deliberate, and why they are critical elements for a manager.How managers can apply behavior-based training with their teams.Identifying the gap between desired performance and current performance to focus your training.What Matt Gjertsen’s company does and the new products they offer help hiring managers and interviewers.Connect with Matt Gjertsen:LinkedInWebsitePodcastPeak by Anders Ericsson---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and senior executives in developing and learning how to master the tech they operate.Eric and Wendy explore the mistakes she made in her first management role, the three lessons she learned about being a good leader, how she implements Stephen Covey’s Seven Habits of Highly Effective People in guiding teams, and why leaders should strive to create long-term relationships with their teams.This episode is all about establishing good leadership habits--advice new managers won’t want to miss.In this episode, you’ll hear:Wendy Pfeiffer’s background working at the intersection of technology and business and teaching mid-level and senior executives to master the tech they operate.The mistakes Wendy made in her first management role and how she handled devastating criticism from an employee.Three lessons she learned about being a good leader from that first management role.Why you should strive to advance to higher levels of management and the changing goals as you move up the ranks.Wendy Pfeiffer’s use of Stephen Covey’s Seven Habits of Highly Effective People to guide teams.Empathy’s role in management success and the loyalty it encourages from your team.Creating long-term relationships with your team and why they’re the secret sauce to your success recipe.What Wendy loves about the Great British Baking Show and humility as a superpower.Connect with Wendy Pfeiffer:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Asian American inclusivity expert Jolene Jang. Jolene is a fourth-generation American with Japanese, Chinese, and Swedish heritage. As an Asian American, she recognizes that Asian Americans are left out of many conversations and is working to change that. During her career in organizational development, she’s spent a lot of time building teams and performing motivational speaking, and she will soon release a podcast. In this episode, you’ll hear:Jolene Jang’s background as a fourth-generation Asian-American, building teams, and motivational speaking.Eric’s response to Jolene’s question: Why does diversity matter to Girard Training Solutions?Why it’s valuable to companies to recognize diversity and expand their markets beyond their traditional customer profiles.Current demographics in the United States and how those statistics will change by 2045. The companies finding success by marketing to Asian Americans and how they’re doing it.Jolene’s advice for new managers who want to be more respectful to their employees and customers.Connect with Jolene Jang:LinkedInWebsiteYouTubeBecome an Asian Ally---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s Management Development Unlocked, Eric speaks with Matt Abrahams. Matt is a lecturer at Stanford’s Graduate School of Business, where he teaches strategic communication. He is also an author with a new book called Think Faster, Talk Smarter, and the host of a podcast by the same name. Matt is passionate about communication and helping others find their confidence and voice to speak up without freaking out.In this episode, you’ll hear:Matt Abrahams’ explanation of the impact of effective communication on personal and professional success and how it affects new managers.The goal for new managers should be to connect, no matter who their audience is.Matt’s three-question structure to make communication more effective.The three steps to becoming a better listener.Two curses we all suffer from and the antidote to both.How having good boundaries can help you manage FOMO (fear of missing out).Steps new managers can take to write better for busy readers, according to Matt Abrahams.Matt’s new book, Think Faster, Talk Smarter, and what you can expect to learn from it.Some fun facts about Matt.Connect with Matt Abrahams:WebsiteLinkedInYouTubeThink Faster, Talk Smarter book---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Gerardo Segat. Gerardo spent 20 years as the Chairman and CEO of a family office business before starting a leadership coaching business in 2017. Over the past decade, he has been a member of the Young Presidents’ Organization, the world’s largest community of leaders and CEOs. He has served as a serial chapter chair and founder of YPO. In his current business, Gerardo created a corporate leadership program, a magazine interview format, and a decisional debate format for a postgraduate training program. His latest creation is a performing arts show to humanize authentic leaders.A fun fact to know about Gerardo is that he is a heli-skier and a DJ.In this episode, you’ll hear:Gerardo Segat’s background as a CEO and entrepreneur and his move into the leadership space in 2017.The two approaches leaders can use to flip a fear into a pinnacle of strength.The value of self-awareness in leadership and recognizing your triggers for reacting in a particular way.Why AI can’t out-human a human and Gerardo’s thoughts on AI’s future.How deep authenticity and human connection impact a leader’s behavior and performance, and leading by example.The steps leaders can take to move away from harmful, defensive behaviors and toward a state of courage and fulfillment.What Gerardo says leaders need to captivate and inspire other leaders to be the best versions of themselves.Connect with Gerardo Segat:LinkedInWebsite---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Eric sits down with Cath Song, Human Resources Business Partner at Baidu, on this episode of Management Development Unlocked. Cath has more than six years of experience in the HR world and is a results-driven strategic thinker with a global background. Her company, Baidu, is a Google competitor emphasizing AI and is one of the biggest search engines in the world.In this episode, you’ll hear:Cath Song’s position with Baidu USA and what Baidu does.What a human resources business partner is and how she became an HRBP.The role of an HRBP at Baidu and what new managers should know about working with an HRBP.How new managers engage with human resources business partners during day-to-day business and the expertise they can provide.Why you should form a relationship with your HRBP as soon as you step into your new management role and the coaching you can receive from them.The most important things a new manager should know about hiring in tech.Some considerations when hiring an expat manager including their finances and benefits that the job could impact.Connect with Cath Song:LinkedInInstagram---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On today’s Management Development Unlocked, Eric interviews Roger Martin, co-founder and CEO of ThriveMore Brands. ThriveMore is a platform company with franchise brands under its umbrella, including RockBox Fitness and beem® Light Sauna. They also have a nutrition company and are discussing bringing an overseas franchise concept to America. The company employs 27 people in its home office.In this episode, you’ll hear:Roger Martin’s company, ThriveMore Brands, and an overview of what it does.His tips for overcoming imposter syndrome and why you’re probably not growing if you haven’t experienced it.What competency-selective interviewing tactics are, and how they contrast with just using your gut to hire.The impact of AI in the workplace and what makes it a powerful tool.How managers deal with failure, take responsibility for it, and work to fix the problem at the speed of trust.Psychological safety and the value of feeling safe to make mistakes and grow.The franchise brands that make up ThriveMore Brands and the goal of those brands.Connect with Roger Martin:LinkedInThriveMore BrandsInstagramTikTokTwitter/X---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today, on Management Development Unlocked, Eric interviews success coach Nathalie Pincham. Nathalie specializes in coaching ambitious, vision-driven founders and leaders. She is also the host of the Your Success Tonic podcast and founder of Story Tonic. As a high achiever herself, Nathalie helps her clients redefine success on their own terms instead of with a set of traditional achievements.In this episode, you’ll hear:How Nathalie Pincham defines a high achiever and its impact on her personal and professional journeys.Nathalie’s process for helping her clients define success on their own terms instead of with a set of traditional achievements.Overcoming self-doubt and imposter syndrome as high achievers transitioning into leadership roles.Why sharing your experience can help others connect and empathize with you.What energy leadership is and why Nathalie believes it can increase your personal and leadership potential.The value of emotional intelligence in the workplace.Her advice for avoiding burnout at work even as you maintain high performance.Why good time management plays a vital role in preventing burnout.Having people you can turn to in your life who offer support in different ways.Nathalie’s success advantage quiz.Connect with Nathalie Pincham:WebsitePodcastLinkedInInstagram---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with guest Deb Harrison. Deb is a kindness advocate as well as a catalyst for growth and change. She is a consultant, coach, speaker, and author. Deb’s goal is to help others optimize every opportunity and every person they interact with. She helps people find the gifts they have within themselves and recognize the gifts other people possess, which can make great things happen.In this episode, you’ll hear:The importance of making kindness a priority in your day-to-day life.Deb Harrison’s perspective on being a growth and change catalyst and getting people to embrace them in various circumstances.Curiosity’s role in helping us be the best version of ourselves.The two biggest misconceptions new managers have about leadership.How adjusting your approach to individual team members can make work run more smoothly.Deb’s approach to coaching new managers and helping them feel more comfortable in their roles.Setting expectations with your team and modeling them to hold yourself and your team accountable.Mindfulness and its impact on the work environment.A personal story from Deb Harrison on driving change in a difficult situation.Her coaching and consulting business and her upcoming book of poetry.Connect with Deb Harrison:WebsiteFacebookInstagramLinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Eric welcomes guest Kamaria Scott to the show on today's Management Development Unlocked. Kamaria is the owner of Enetic, which is a boutique consulting firm that helps organizations leverage their people leaders as partners during times of change. Her goal is to ensure that leaders can lead engaged, healthy, and high-performing teams and can do that when their organizations are going through dynamic changes. Kamaria is also the host of the Manager to Manager podcast. Her varied career background allows her to draw from her experiences in various industries to help managers succeed.In this episode, you’ll hear:The one skill Kamaria Scott believes new managers need to master for success.Curiosity’s influence on how a manager leads a team and flexing yourself to adapt to the specific needs of a team member.Influencing engagement and performance on a team and how to get your team to lean in and give a little bit more.Why curiosity shows up in everything you do and can allow you to gauge multiple components of a project.Some practical ways managers can learn about their team members aside from just asking questions.Why Kamaria started her podcast and what she wants people to take away from it.Connect with Kamaria Scott:LinkedInEnetickamaria@eneticlps.comManager to Manager podcastHumble Inquiry by Edgar H. Schein---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!