Management Development Unlocked - Management & Leadership Training

On today’s Management Development Unlocked, Eric interviews his former colleague Melissa Sheehan, a marketing expert based in San Francisco, California. Melissa currently works in the talent marketing and employer brand space for a global technology company, where she helps attract and engage employees. Melissa’s background spans various areas of marketing, ranging from brand to communications, demand generation, and talent marketing. She is passionate about building brands from the inside out and making work meaningful and enjoyable for teams.In this episode, you’ll hear:Why communication is a crucial skill for managers and the foundation of strong, productive relationships at work.Examples of missteps managers often make in communication—especially with their teams—and the impact of the power dynamic at play.Melissa Sheehan’s tips for gauging how your team is feeling in a situation.The impact missteps can make on relationships with your team and the potential implications they can have.The characteristics of a leader who is also a successful communicator.Humanizing your communications by embracing your unique voice and tone.Communicating with an inclusive lens and listening to and getting to know communities you are not a part of.Connect with Melissa Sheehan:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Mamie Kanfer Stewart. Mamie is an expert on meetings, including when and how to make them effective, engaging, and enjoyable. Mamie hosts The Modern Manager podcast and is the author of Momentum: Creating Effective, Engaging, and Enjoyable Meetings. She is a coach and hosts trainings and workshops on meetings. She also has a membership and courses to help managers become their best selves and do their best work.In this episode, you’ll hear:The number one thing to do before holding a meeting and why its outcome must be clear.Questions to ask before scheduling a meeting and deciding whether a different communication method might be more effective.The seven reasons to hold a meeting and one reason not to.Best practices for starting a meeting and completing it early or on time.The three things you can do to end a meeting on a high note.Why consistency matters for meeting notes and can be used as an active tool in your work.The challenges of using transcription services to take meeting notes.Debunking two common myths about meetings.Some questions to ask if you’re struggling with meeting attendees multitasking during meetings.Mamie Kanfer Stewart’s Modern Manager Skills Accelerator program to help develop your skills as a manager.Connect with Mamie Kanfer Stewart:The Modern ManagerMeeteor---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today’s episode of Management Development Unlocked features Alexa Chilcutt, a professor of executive education at Johns Hopkins Carey Business School and Texas Christian University. Alexa is also an executive coach who works one-on-one with professionals and is an expert on executive presence.Eric and Alexa focus on executive presence (EP) in this episode, defining it and naming some of its personality traits. They also cover what it means to believe someone has EP, the importance of a great first impression, and why a lack of executive presence can prevent your career from progressing. Alexa explains the importance of self-awareness surrounding your non-verbal communication, ten character qualities of someone with executive presence, and her tips for developing a positive EP.In this episode, you’ll hear:The definition of executive presence and the personality traits it consists of.Identifying who you believe has executive presence and why a great first impression and authenticity matter.Aligning who you are with what’s important to the organization or the position you seek.How a lack of executive presence can prevent you from advancing your career.The initial first impressions you might have of someone who has executive presence.Having self-awareness about your non-verbal communication and learning how to improve them.Ten characteristics of executive presence, why those qualities aren’t necessarily positive, and shifting perceptions of your executive presence.Alexa Chilcutt’s tips for developing an executive presence.Her questions for Eric about the biggest challenges new managers face as they shift into leadership roles.Connect with Alexa Chilcutt:LinkedInJoe Navarro on Confidence---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

Today, on Management Development Unlocked, Eric sits down with Jimmy Burroughes, founder and CEO of Jimmy Burroughes Leadership. His company focuses on turning busy, overworked, and overwhelmed managers into high-impact leaders. Jimmy achieves this using his books, a podcast, and 400-500 workshops annually. Those workshops include facilitated conversations, seminars, and webinars that allow people to learn in the flow of work. Jimmy’s team consists of around 460 associates and facilitators.Eric and Jimmy’s conversation focuses on why we’re working so much harder in today’s corporate world, the three factors contributing to a leadership perfect storm in the post-COVID world, tips for overcoming burnout, and the enormous costs of multitasking. You won't want to miss this episode if you’re a manager experiencing a lack of engagement on your team.In this episode, you’ll hear:Jimmy Burroughes’ leadership development company and its mission to help overwhelmed and overworked managers become high-impact leaders.Jimmy’s theory on why we’re working much harder today than our parents did and the impact of being bombarded with all this information.The three factors creating a perfect leadership storm in the post-COVID world.Two reasons leaders are struggling to lead in the hybrid work and remote work environment.Lack of engagement from employees and the critical mass point they’re reaching.Increasing burnout, why just “working harder” doesn’t resolve the issue, and how it impacts aspects of your entire life.The huge costs of multitasking.Jimmy’s podcast, The High Performance Leader, his upcoming new book, “Escape the Multi-tasking Trap,” and his first book, “Beat Burnout, Ignite Performance.”Connect with Jimmy Burroughes:WebsiteLinkedInBeat Burnout, Ignite PerformanceEscape the Multi-tasking Trap---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Heli Nehama Ozery, founder and CEO of Artemis OD, a management consulting firm based in Silicon Valley. For the past 15 years, Heli has been working with global companies to help them elevate performance and productivity while fostering employee growth. Heli is passionate about making learning experiential and creating “aha” moments. She also trains trainers and learning experts on how to do the same thing.Eric and Heli’s conversation encompasses several topics, including navigating friendships at work when you become a manager, setting boundaries between work and your personal life, and creating a harmonious environment amid competition.In this episode, you’ll hear:Heli Nehama Ozery’s work with global companies to elevate performance and productivity and her passion for making learning experiential.Her experience navigating friendships at work after moving into a leadership role.Some of the common challenges new managers face when they manage their peers or friends and why people pleasers struggle more.The two main things required for managers to be most effective in dealing with a friend at work without losing the friendship.Setting clear boundaries between work and friendship.Immediately addressing issues to achieve resolution instead of letting them fester.Fostering a positive and collaborative team culture when there is competition at work and empathy’s role in smoothing things over.Avoiding resentment at work, building trust, and gaining support from others.Some successful strategies and best practices for overcoming conflict and creating a harmonious environment.Heli’s leadership development program for organizations and how it can help.Connect with Heli Nehama Ozery:LinkedInArtemis Organizational Development---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric explores the five key habits of winning leaders with guest Rusty Fulling. Rusty is the founder and CEO of Fulling Management & Accounting, based in Olathe, Kansas. Fulling Management & Accounting serves business leaders around the country in the accounting space, helping them gain clarity, grow profits, and gain peace of mind.Eric and Rusty start their conversation by exploring how consistency in leadership and being “boring” can create a more positive impact. They cover the three values consistency can produce, why managers should practice curiosity with their teams, and the differences between mentors, influencers, and coaches. You’ll also hear why setting boundaries is important as a mentor or mentee, the role effective listening plays in boosting a team’s morale, and Rusty’s advice for people who believe their companies aren’t pouring into or helping them grow.In this episode, you’ll hear:Consistency in leadership and why the “boring” can help create a more positive impact.Three values that consistency can produce: respect, integrity, and authenticity.Why managers should practice curiosity with their teams and the results it can produce.How you can apply curiosity to leadership, your business, and your community.The differences between a mentor, influencer, and coach.Where to look for a great mentor in personal, business, and spiritual.Becoming a mentor or a mentee as a manager, its benefits, and setting boundaries around those relationships.Effective listening and the role it plays in boosting a team’s morale.Recognizing a team member’s accomplishments based on their personality.Rusty Fulling’s advice for people whose companies aren’t pouring into or helping them grow.Resources Rusty recommends for working on personal and professional growth.Connect with Rusty Fulling:LinkedInFulling Management & Accounting website---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what it means to create a psychological contract between a manager and their team. They also discuss the importance of psychological safety in the workplace, some practical tips for implementing skills and behaviors to develop psychological safety, and how to repair the psychological contract when it breaks.In this episode, you’ll hear:Ethan Nash’s background in management, consulting, and leadership development and training and his dad’s influence on his career choice.Why Ethan went into business with his dad early in his career.The one thing managers should know to be successful in their positions.The concept of a psychological contract between a manager and their team creates a sense of psychological safety.Employee engagement when they feel care and respect in their workplace.The skills and behaviors managers can implement to develop psychological safety at work.Making one-on-one meetings sacred and the questions you can use in them to build on the psychological contract.How to repair the psychological contract when it breaks.Ethan’s Managing with Mind and Heart program.Connect with Eric Girard here:Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!Connect with Ethan Nash:LinkedInWebsite - Use code MUPOD24 for a 24% discount!Podcast---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some helpful tips on forming relationships with the C-suite as a new manager.Kristin, her husband, and their five-year-old son are traveling the world while they work as digital nomads. They’re currently spending several months in Europe.In this episode, you’ll hear:What a COO is and what they do for businesses of all sizes and types.Fractional and virtual COOs and the benefits having someone in this position can offer to a small or midsize business.Kristin’s tips for interacting with the C-suite as a new manager and why being clear about what you’re asking for is crucial.Getting buy-in from key stakeholders and how preparedness can help.Making an impact in your company as someone in operations.Creating a trusting relationship with visionaries as someone in operations and knowing when to shut ideas down.Kristin Cummings’s answers to Eric’s lightning round.Connect with Kristin Cummings:LinkedInVirtual COO on LinkedInWebsiteManagement Time: Who’s Got the Monkey?---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better understand your team and communicate more effectively, and some of the pitfalls that can come with this powerful tool.In this episode, you’ll hear:Jason Dreyer’s foray into learning and development 18 years ago and why it stuck.What DISC is (dominance, influence, steadiness, and conscientiousness).How DISC helps people understand their preferences surrounding work and relationships.The first activity Jason’s leadership development program does when they come together as a group.His first exposure to DISC and the characteristics that made it so attractive.Using DISC as a manager to support team communication and better understand what they need.Why managers should understand their own DISC profile in order for their team to understand them.Some of the pitfalls of DISC profiles and how to overcome those.The importance behind a leader flexing their style to the team rather than expecting everyone else to flex theirs.Connect with Jason Dreyer:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various industries, including healthcare and retail. He is also a proud husband and father.In this episode, you’ll hear:Stephen Davis’s 20+ years of experience in the learning and development space in various industries.Keeping it simple when it comes to developing new leaders and why you don’t have to reinvent the wheel.What Stephen believes new leaders struggle with the most.The differences between management and leaders and how to become a leader by managing the process.Why the process is unique to each individual and a firsthand example from Stephen.Incorporating empathy into your leadership style and having your team’s back when they need it.Learning to filter through the noise of leadership development and its dependence on your background, position, experience, etc.The assignment Stephen Davis creates for his leadership training sessions and why it applies more to your manager than you.An explanation of the Kirkpatrick Model levels of evaluation.His experience at Target and what made it a phenomenal leadership learning experience.Why the return on training has to be apparent to leadership.Connect with Stephen Davis:LinkedIn---Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!Connect with me on LinkedIn.Please subscribe and comment!