Grow, Scale, Master

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about understanding business basics. They comment on the flywheel for generating leads, providing customer feedback, knowing what to do to win, and gaining clarity around how to sell. They discuss identifying and doing more of what works. Josh illustrates thinking differently about little things that make a big difference. Kon reflects on the experience you provide to people. They examine the public display of wealth and what really matters.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon getting to clarity. They look at defining structure, knowing your big and little rocks, how to get it all done, using the power of No to avoid commitment creep, and monitoring and managing your energy. They talk about getting clarity around what you want to do and building the capacity to do it. Josh describes how people want relationships. Kon examines meeting the stakes to change the game, and they discuss their views on making the effort before enjoying the reward.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the importance of driving performance. They talk about becoming someone others want to be led by, teaching through micro-systems, why measurement matters for better coaching, and how to have powerful one-on-ones. They continue with Kon's skill of connecting people to vision, goals and dreams for powerful emotional energy. Josh relates how his experience with outsourcing excellence changed him, and they discuss thinking through what happens in business and becoming a magnet for Landlords.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at adversity and how it can be the greatest teacher. They define the things that create adverse situations, the power of having or being a mentor, creativity and challenges, and having a go-to when things don't go your way. They discuss developing resilience and a powerful mindset. Josh shares his experience with the power of saving and the exit to Canberra, Kon illustrates persuasion with class, and they reflect on not enough planning and seeing the bigger picture.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss shaping your emerging teams. Kon explains how to grow great co-agents and operational team members, Josh looks at the role of systems and meeting rhythms, and they note attributes of high performers inside teams. Josh shares how Julie at the dry cleaner plays a psychologist's role in his life. Kon reflects on fish and chips and winning customers, and they examine their views on Michelin Star ratings and why a tyre company created the world's best restaurant rating service.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on getting off the plateau. They look at why plateaus happen, why peaks are so exhilarating, developing eternal hunger, finding that one thing to pursue, and why having a business plan matters. They share strengths to develop and leverage so you can shift pricing, fee and volume. Josh describes one-off versus forever service through his graphic designer experience, and they ponder their views around why the comparison is useful only if it inspires: beware the highlight reels.

Kon Stathopoulos and Josh Phegan dive into the art of business excellence amid disruption. They explore Tom Peters' insights on service and customer interactions, stressing the importance of intentionality in communication. The duo highlights the significance of incremental improvements and the impact of personalized service in building loyalty. Josh shares his unique journey as a nightclub DJ, illustrating how passion fuels success. They emphasize attention to detail and transparency as key strategies for elevating customer experiences.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the definition of, Who are you? They discuss defining yourself vs. being defined by others, how what you do when you're not doing real estate makes you better, and finding your drivers and what motivates you and what matters. Josh examines the evolution of advanced identity design and talks about creativity as the skill of great salesmanship. Kon notes that customer service is expected while customer experience is the key, and they reflect on their changing view of how we join brands as we search for a home.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss social media expertise. They comment on presenting content in a world of entertainment, why property-based content is the best, getting content strategy right, sharing and collaboration, short and long formats, and training to present to camera. They discuss planning and building your brand, and engaging with your audience. Josh illustrates how marketing is the battle of perception, Kon reflects on why your people are your brand and they examine mobile phone usage and the right to disconnect.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the business of getting better. They look at hitting peaks and plateaus in life and business, learning to forecast for both, and using the plateaus for growth, as we learn more from losing than from winning. They talk about getting great mentors, how practice makes perfect, the story of the wolf you feed, and falling in love with the life you've got. Josh describes being impatient with technology yet forgiving with humans, and they examine playing business as a game and the power of dashboards.