The Legal Ops Podcast

Jenn McCarron is the Director of Legal Operations and Technology at Netflix, a board member of the Corporate Legal Operations Consortium (CLOC) and host of the CLOC Talk Podcast. If legal operations has rockstars, Jenn is undoubtedly one of them. We covered lots of ground with Jenn, including: * What legal innovation looks like at Netflix * The vital importance of storytelling and communication * Career paths for legal operations professionals * Jenn's own career path from IT program management to legal operations director * Whether or not legal design is really "a thing" * Jenn's interest in music and its relevance to her legal operations job LINKS Jenn on LinkedIn: https://www.linkedin.com/in/jennmccarron

In this Talking Tech episode Alex and Elliot speak with Jerry Ting, co-founder and CEO of Evisort. Evisort combines artificial intelligence, automation and deep integration to empower customers to transform their business with industry leading contract analytics and contract lifecycle management. In addition to deep diving into Evisort's product, we discuss with Jerry the key to implementing CLM in a commercial context and how to get buy in for any complex change which affects stakeholders across the organisation. LINKS Evisort website: https://www.evisort.com/ Jerry Ting on LinkedIn: https://www.linkedin.com/in/jerryting

Kevin Clem, Chief Growth Officer at HBR Consulting, discusses predictions about AI and data, the dominance of Microsoft's productivity suite, and HBR's lively Mingle party at the recent CLOC Global Institute. The speakers explore the buzz around generative AI in the legal industry and the challenges faced by legal professionals in building dashboards. They also provide insights into HBR Consulting's Council Command, a comprehensive software-enabled service that offers expertise in analyzing and interpreting legal data. Lastly, they share a glimpse of the vibrant atmosphere and hot topics discussed at the beach-themed HBR Mingle event.

Want to know what it's like to attend the world's biggest legal operations conference? Or did you go and you're now keen to relive it? This is the episode for you!The unofficial theme of this year's event was: artificial intelligence and its role in the legal industry. AI was discussed in almost every session and essentially every conversation over breakfast, lunch and networking drinks. And the consistent message is that AI is already having a real impact on the legal industry through a number of practical use cases and technologies.In our interviews we covered AI from many angles, including how legal ops professionals are adopting it, how vendors are incorporating it into their products and how it will continue to affect the shape of the legal tech market.A big thanks to Evisort for sponsoring this episode and for enabling us to bring this amazing content to you. In the episode you'll hear a number of interviews with their staff, customers and partners, all of whom gave valuable insights on topics at the heart of legal operations and technology (including artificial intelligence). Find out more about Evisort here: https://www.evisort.com/

Alex and Elliot discuss: * The podcast heading to CGI 2023! * A recent survey of perceptions of legal department efficiency * Current attitudes to generative AI in legal practice * Gartner's 2023 report on core capabilities for legal operations technology LINKS Legal's role in revenue generation: https://www.legaldive.com/news/legal-department-revenue-generation-contract-negotiations-onit-elr-report/647087/ Legal department responsiveness: https://www.legaldive.com/news/legal-department-reputation-onit-elr-report-bypassing-legal/645224/ Lawyers' intentions to use generative AI: https://www.lawnext.com/2023/03/few-legal-professionals-using-or-planning-to-use-generative-ai-so-far-lexisnexis-survey-finds.html Allen & Overy's approach to generative AI: https://www.wired.co.uk/article/generative-ai-is-coming-for-the-lawyers Gartner's core capabilities for legal operations technology: https://www.gartner.com/en/newsroom/press-releases/2022-04-24-gartner-identifies-core-capabilities-for-legal-operations-technologies

Raymond Blyd, a legal tech expert, delves into the funding trends and market analysis of the legal tech industry. He discusses the impact of AI and GPT models, the evolution of funding trends, and the debate between legal point solutions and enterprise solutions. The podcast explores the transformative effects of AI on legal services and empowers legal professionals through innovation and technology.

Alex and Elliot discuss: * The release of GPT-4 * GPT-4 passes the Uniform Bar Exam * Microsoft announces Copilot for Office online * Copying GPT for under $600, by using GPT LINKS Release of GPT-4: https://www.theverge.com/2023/3/14/23638033/openai-gpt-4-chatgpt-multimodal-deep-learning GPT-4 has passed the Uniform Bar Exam: https://www.law.com/legaltechnews/2023/03/17/how-gpt-4-mastered-the-entire-bar-exam-and-why-that-matters/ Microsoft Copilot: https://www.theverge.com/2023/3/17/23644501/microsoft-copilot-ai-office-documents-microsoft-365-report Copying GPT for under $600: https://newatlas.com/technology/stanford-alpaca-cheap-gpt/

Interest in artificial intelligence has skyrocketed in the past few months thanks to rapid advances in the GPT language model and, equally importantly, many vendors incorporating the model into their products and services. But what does this mean for the legal industry, both now and in the future? To answer this question we invited Mary O’Carroll and Cai GoGwilt onto the podcast. Mary is currently Chief Community Officer with Ironclad, a US-based contract lifecycle management vendor, as well as the immediate past president of the Corporate Legal Operations Consortium and the former Director of Legal Operations at Google. Cai is a co-founder of Ironclad, its current Chief Technology Officer and formerly a software engineer with a data analytics software provider. Having both Mary and Cai on the show enabled a rich conversation about GPT and the legal industry, both from a technology perspective and a commercial perspective. Here is a taste of the topics we covered: * What actually is GPT? * What does GPT offer in the digital contracting space? * What is it good at and what are its limitations? * Is the current hype justified? * What does this mean for lawyers and legal work? * Are there any risks and, if so, how can they be managed? * What does the future hold for GPT and the legal industry? By the way, our conversation with Mary and Cai was recorded on 2 March 2023. We think it's important to provide a timestamp, given the rapid rate of developments in this space. LINKS Mary O'Carroll on Linkedin: https://www.linkedin.com/in/maryshenocarroll Cai GoGwilt on LinkedIn: https://www.linkedin.com/in/cai-gogwilt-77b18a22

Alex and Elliot discuss: * A roundup of legal tech investments in 2022 including their thoughts on the trends for 2023 * Microsoft’s potential integration of ChatGPT into Outlook and Word, and what this would mean for the legal industry * Why Elliot is hanging out for the rumoured-to-be-upcoming 15.5 inch M2 MacBook Air LINKS 2022 legal tech investment: https://www.law.com/legaltechnews/2023/01/20/legal-tech-investments-dropped-in-2022-but-the-number-of-investors-spiked/ ChatGPT for Outlook and Word: https://www.theverge.com/2023/1/9/23546144/microsoft-openai-word-powerpoint-outlook-gpt-integration-rumor

It's the start of the year and time for a new round of legal tech predictions! In this episode we discuss a bunch of predictions from Gartner, including what we do and don't agree with, and why. Here's a sneak peak of the issues covered: * Big growth in the proportion of funding spent on legal tech * Replacing lawyers with non-lawyers * Ever increasing automation * Capturing the benefits of CLM, or not * Spending on non-specialist technology providers Then Alex and Elliot make some predictions of their own, including: * The rise of platforms * More "no code" tools * Technology rationalisation * The continued importance of rich APIs * The impact of ChatGPT * Consolidation in the CLM market * Microsoft's legal tech acquisition LINKS Gartner legal tech trends: https://www.gartner.com/smarterwithgartner/5-legal-technology-trends-changing-in-house-legal-departments