
The Bottom Line
The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product.And our guests will share their stories of success and failure along the way. Podcasts are published every Thursday. And as well as being a podcast, we are also available every Thursday afternoon and Tuesday evening on BBC Radio 4. You can now also listen to The Bottom Line on a smart speaker. If you want to listen, just say "Ask BBC Sounds to play The Bottom Line”. It works on most smart speakers.The Bottom Line has published a spin off series - Decisions That Made Me - where Evan asks entrepreneurs and business leaders about the most crucial moments in their lives and careers. You can watch these episodes here: https://t.ly/oJ8lW. Got a question or a comment? Get in touch with Evan and the team on email at bottomline@bbc.co.uk.The Bottom Line is produced in partnership with The Open University and is an EcoAudio certified production.
Latest episodes

Jul 20, 2023 • 30min
What next for water?
England’s water companies are under fire – there’s public anger over sewage spills and leaks, and now regulators and government ministers are worried some of them are drowning in too much debt. So what’s gone wrong, and who will pay the price of fixing the industry?On the face of it, running a water company seems like a licence to print money – there’s guaranteed revenue, and no competition – but there’s a lot of infrastructure to build and maintain, and strict targets that are getting even tougher and more expensive to hit as environmental concerns grow. Many of England’s water firms have taken on very high levels of debt, but have they used it to invest, or pay off their shareholders? And does the regulator, Ofwat, have questions to answer for strangling spending on improvements in a bid to keep customer prices low?Evan Davis is joined by:Nicola Shaw, CEO, Yorkshire Water;
Sir Ian Byatt, Ofwat Director General from 1989 to 2000;
Verity Mitchell, UK analyst at Global Water Intelligence.PRODUCTION TEAM:Producer: Simon Tulett
Editor: China Collins
Sound: Graham Puddifoot and Mike Woolley
Production co-ordinator: Brenda BrownProduced in partnership with The Open University.

Jul 13, 2023 • 29min
Business on 'the box'
From The Office and Succession to The Apprentice and Dragons' Den, does the portrayal of business on television inspire or is it a total turn off to budding entrepreneurs? And how challenging is it to create great drama from the world of business? Is 'greed, for lack of a better word, good' as Gordon Gekko from Wall Street would have us believe? Or post financial crash, is the world looking to find a more equitable and kind example of the business world on screen? PRESENTER: EVAN DAVISGUESTSAsh Atalla, CEO, Roughcut ProductionsDave Fishwick, businessman, subject of Netflix movie, 'Bank of Dave' Nisha Katona, Founder, Mowgli Street Restaurants, Great British Menu judgeMickey Down and Konrad Kay, co-writers, 'Industry' , BBC 2 drama seriesClip from 'Industry' BBC2
Bad Wolf Productions
HBO/BBCProduced in Partnership with the Open UniversityPRODUCTION TEAMProducer: Julie Ball
Editor: China Collins
Sound: James Beard and Graham Puddifoot
Production Co-ordinator: Brenda Brown

Jul 6, 2023 • 29min
Pre-loved
Demand for pre-loved goods has surged in the UK in recent years, with fashion, books and furniture especially popular. So what’s driving this boom in second-hand sales - the cost of living crisis or the increasingly eco-conscious shopper? And how are companies making money from it?Evan Davis and guests discuss the business of buying and selling pre-loved products, the growing number of online platforms specialising in them, and the bricks-and-mortar retailers looking to get in on the act. Plus, is buying second-hand really better for the environment, and what protection does the customer get when something goes wrong if they’re buying from a stranger rather than a business?GUESTSHugh Hurley, CEO, Gumtree
Adam Jay, CEO, Vinted Marketplace
Ana Estrougo, founder and CEO, The Octopus Club
Adwoa Owusu-Darko, founder, Mini's World and seller on DepopProduced in partnership with The Open University.PRODUCTION TEAMProducer: Simon Tulett
Editor: China Collins
Sound: Graham Puddifoot and Rod Farquhar
Production co-ordinator: Brenda Brown

Jun 29, 2023 • 29min
Dame Sharon White
John Lewis Partnership and Waitrose are possibly two of the most trusted brands in retail. This week, Evan Davis interviews Dame Sharon White, who took over as Chair of the Partnership, literally weeks before lockdown. Post lockdown like all retailers the Partnership faces a cost of living crisis and getting customers back to the High Street. How is she facing these challenges and what are her plans for the future of the partnership?GUEST: Dame Sharon White, Chair, John Lewis Partnership PRODUCTION TEAM Producers: Julie Ball and Simon Tulett
Editor: Richard Vadon
Sound: Hannah Montgomery and Neil Churchill
Production Co-ordinator: Brenda Brown

Jun 22, 2023 • 29min
Managing millennials (and Gen Z)
Podcast explores the attitudes and expectations of different generations in the workplace. Speakers challenge stereotypes about millennials and discuss their passion and dedication. They also address the challenges and benefits of remote work and the importance of constructive criticism and open communication in the workplace.

Jun 15, 2023 • 29min
Flying Circus?
As Covid restrictions were eased last year, the demand to travel abroad by air overtook the readiness of the industry to cope, leading to thousands of flights being cancelled and enormous queues at several airport terminals because of a shortage of staff across the board from security to baggage handlers and flight attendants.
What can passengers expect this year and has the industry been able to address the problems it experienced last year to provide a smooth passenger experience this year? Evan Davis and guests discuss.GUESTSWillie Walsh, Director General, International Air Transport Association, Former Chief Executive, IAG and British AirwaysTim Hawkins, Chief of Staff, Manchester Airports GroupSally Gethin, Independent Aviation and Travel Analyst and CommentatorProduced in Partnership with The Open University. PRODUCTION TEAMProducers: Julie Ball and Simon Tulett
Researcher: Marianna Brain
Editor: China Collins
Sound: Rod Farquhar
Production Co-ordinator: Brenda Brown

Jun 8, 2023 • 30min
Are supermarkets profiteering?
Grocery stores are under pressure – with food inflation still near record highs, some have accused them of profiteering and the UK’s competition watchdog is investigating.So what’s the evidence, if any, that supermarkets and other smaller stores are taking advantage of consumers, and what is a reasonable profit margin in this industry anyway? Food suppliers, large and small, also have a role to play here – we look at how their margins impact prices. And, with government ministers vowing to curb food price inflation, we ask whether a cap on the cost of some products would help.Evan Davis is joined by guests from across the industry to try to get a clearer picture of the UK’s food supply chain, and ask how fair it is on customers.Produced in Partnership with The Open University.GUESTSWilfred Emmanuel-Jones, founder of The Black Farmer
Teresa Wickham, retail analyst, fruit grower, and former advisor to Sainsbury’s and director at Safeway
Chris Noice, communications director, Association of Convenience StoresPRODUCTION TEAMProducer: Simon Tulett
Editor: China Collins
Sound: Graham Puddifoot and Neil Churchill
Production co-ordinator: Brenda Brown

6 snips
Mar 9, 2023 • 40min
Business Books
What makes a great business book and how do you make practical advice on a subject like accounting a riveting read? What makes you more likely to read a business book - a top business leader's journey to the top, like Sheryl Sandberg or Phil Knight of Nike, or one offering simple 'how to' advice. And what is the business model of business books themselves - do they sell loads of copies, or are they more about building up a public brand?Join Evan Davis and guests , in the final programme of the current series, to learn about some great business reads and how business publishing is thriving. GUESTSMargaret Heffernan, Author, Uncharted. Former CEO and Entrepreneur. Alison Jones, publisher Practical Inspiration Publishing and Presenter, The Extraordinary Business Book Club PodcastHelen Kogan, Managing Director, Kogan Page, Business Book PublisherPRODUCTION TEAM: Producer: Julie Ball and Simon Tulett
Editor: China Collins
Sound: James Beard and Graham Puddifoot
Production Co-ordinators: Sophie Hill and Siobhan Reed.

Mar 2, 2023 • 29min
How to Hire
What's the best way to recruit people who have the right skills for the job, but are also the right cultural fit for your business? And how do you do that without discrimination? Evan Davis and guests discuss the many different hiring options available, from the standard CV and interview to social media snooping, and the importance of getting it right.GUESTSMichael Barrington Hibbert, CEO, Barrington Hibbert Associates
Sir John Timpson, chairman, Timpson Group
Claire Hamilton, head of UK talent acquisition, Capgemini
Wouter Durville, CEO, TestGorillaPRODUCTION TEAMProducer: Simon Tulett
Editor: China Collins
Sound: Graham Puddifoot
Production Co-ordinators: Sophie Hill and Siobhan Reed

Feb 23, 2023 • 32min
Powered by AI
Machines now have the ability to write novels, create works of art, or compose original songs thanks to artificial intelligence. In future the technology could be used to discover drugs, design entire buildings, or come up with new materials.So how should businesses respond to the evolution of AI, most embodied by the AI chatbot ChatGPT? Evan Davis and guests discuss its potential for creating new products and increasing efficiency, as well as the risks involved in handing machines even more power.GUESTSPriya Lakhani, CEO, CENTURY Tech
Scott Petty, Chief Technology Officer, Vodafone
and Colin Murdoch, Chief Business Officer, DeepMindPRODUCTION TEAMProducer: Simon Tulett
Editor: China Collins
Sound: Neil Churchill and Graham Puddifoot
Production Co-ordinators: Sophie Hill and Siobhan Reed
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