

Performance Matters | A 5 Moments of Need® Podcast Series
performancematters
This podcast series dives deeper into the 5 Moments of Learning Need®.
The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change.
This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework.
Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change.
This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework.
Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.
Episodes
Mentioned books

Aug 30, 2023 • 26min
Shifting Paradigms: From ADDIE to EnABLE
In this podcast episode, Bob Mosher discusses the shift from traditional training methods (ADDIE) to the EnABLE methodology for more effective job performance in the workplace.
Listen as he delves into the transformational shift in mindset and operational strategies towards a performance-first approach, fostering a dynamic blend of targeted training and digital coaching.
Discover how this change can save money, improve workforce efficiency, and drastically improve the way we design learning.
Listen or download the episode now to begin changing mindsets.
For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Jul 24, 2023 • 30min
The Tactical Side of Implementing a Workflow Learning Solution
In this episode, Sue Reber, the Executive Director of Consulting Services at APPLY Synergies, delves into the tactical aspects of implementing a workflow learning solution.
In her conversation with Bob Mosher she highlights the significance of aligning with the workflow, prioritizing job performance, delivering focused support, and integrating the digital coach into training. She walks through how these principles play a pivotal role in maximizing the efficiency and effectiveness of learning solutions within the flow of work. Listen Now!
For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Jun 20, 2023 • 32min
The Strategic Side of Workflow Learning
Carol Stroud, Senior Strategic Consultant at APPLY, discusses how to strategically partner with the business through the successful completion of workflows.
"Knowing stuff" is not good enough. You must impact the workflows and measure actual job performance. Hear how it's done, listen or download the episode now.
For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Jun 16, 2023 • 28min
Business Integration: Maximizing L&D’s Impact and Influence
Bob Mosher and Einar Schow, CEO of APPLY Synergies, discuss how to align your learning initiatives with the larger business needs.
They hit on the topics of: key business drivers and the challenges in understanding them, evolving skills and roles, the rise of L&D, and the elusive ROI.
Listen or download this episode now to help create your business case for workflow learning.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

5 snips
May 15, 2023 • 28min
A Digital Coach: the LMS of the Workflow Learning World
In this episode Bob Mosher and Chris King, Executive Director of the 5 Moments of Need Academy, explore what a Digital Coach is – and isn't.
They discuss whether or not the Digital Coach is a technology, what principles make up it's framework, and how the LMS journey maps to it.
Listen or Download the Episode Now!
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Apr 5, 2023 • 29min
ROI is Measured in the Workflow
This episode features Sara Chizzo, APPLY Synergies', Director of Sales, along with co-hosts Conrad Gottfredson and Bob Mosher.
Their discussion is focused on Sara's background in measurement and analytics in learning and how the embedding of learning in the flow of work can truly measure impact, effectiveness and return on investment for organizations and their learning programs.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Feb 27, 2023 • 30min
The Power of a Well-Facilitated RWA!
Donna Audritsh, one of APPLY's senior 5 Moments of Need consultants, shares with host, Bob Mosher her 13 tips for facilitating a successful RWA. Listen or download the episode now.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Jan 9, 2023 • 42min
2023 Learning & HR Trends: Where Workflow Learning Can Make a Difference
The start to a new year wouldn't be complete without a look ahead!
In this first episode of 2023, hosts Bob Mosher and Conrad Gottfredson comb through current trends, statistics, and usage reports with APPLY team member Brooke Thomas-Record to discuss opportunities where workflow learning will have a real impact this year—and beyond.
Specifically, the team dug deeper into these four workplace trends:
Reskilling/Upskilling
Improving the Employee Experience
Supporting Internal Mobility
Pivoting Toward Hybridization
Download or listen now to ensure your organization remains relevant and works to put performance first this year!
List of research and reports reviewed to facilitate this discussion:
10 Learning & Development Trends for 2022 – from HRD (theHRDIRECTOR)
L&D Global Sentiment Survey 2022: The Long Shadow of Covid-19 – From Donald H Taylor
360Learning – Our 2022 Report on the State of Learning in the Flow of Work
World Economic Forum: The Global Risks Report 2022 17th Edition
LinkedIn Learning 2022 Workplace Learning Report
2021 Deloitte Global Human Capital Trends Special Report
The Post Pandemic Economy: The Future of Work After COVID-19 (McKinsey Global Institute, February 2021)
Mind Tools for Business Annual L&D Benchmark Report 2022
NovoEd November 2022 Report: The Great Workplace Disconnect…and How to Solve It
Gartner Webinar: Top 5 Priorities for HR Leaders in 2023
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration closes this month!
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Nov 30, 2022 • 23min
Are We Really ”Skilling Up” Our Employees?
Are you working to build a "skilled" or "skillful" workforce? The difference does matter.
In this episode Bob Mosher digs into our "skill initiatives" to ensure we are not making past mistakes.
Listen now to hear Bob's views on where we need to head with our "skilling" solutions.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Ready to make the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.
Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Sep 19, 2022 • 28min
Supporting Business Transformation with the 5 Moments of Need
Hosts Bob and Con sit down with John Townsend, vice president of FuturePlan by Ascensus, to discuss how people, processes and technology all come together in conjunction with learning and performance support.
Listen, or download now, to hear why John believes, "change does not mean transformation" and where your focus should lie when merging great training with performance support.
For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode.
Already making the shift to put performance first? Bring your team to our 2023 Summit. Registration is now open.
Copyright © 2022 by APPLY Synergies, LLC | All Rights Reserved.


