Agents of Nonprofit

In the second half of this two-part episode of Agents of Nonprofit, I talk with Peter Genuardi, Founder of See The Stars. See the Stars aims to take the tools of capitalism and uses them to make the world more compassionate. Their portfolio includes a series of professional services, startup businesses, and direct investments. Make sure to listen to part one of this conversation from last week!Topics we cover in part two include:Being an effective manager by hiring competent team members and not micromanagingBuilding trust with remote team members by focusing on their outcomesFinding people that fit roles rather than molding the role around the peopleThe importance of valuing diversity in your team, as well as understanding the diversity in end users of a product or serviceCultivating a culture of vulnerability within your company to help build relationshipsEmbracing the possibility that weaknesses can actually be strengthsTo learn more and connect with Peter Genuardi:See The StarsPeter Genuardi on LinkedInIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this two-part episode of Agents of Nonprofit, I talk with Peter Genuardi, Founder of See The Stars. See the Stars aims to take the tools of capitalism and uses them to make the world more compassionate. Their portfolio includes a series of professional services, startup businesses, and direct investments. Part two will continue this conversation next week!Topics we cover in part one include:Should an agency aspire to be a one-stop shop for nonprofits?What makes a good leader in the technology and marketing services space serving the nonprofit industryThe benefits of promoting a leader from within the agency compared to hiring from the outsideProviding people with pathways to grow within the organization and understanding the goals of team membersCreating a culture of learning where asking questions is expected & encouragedAddressing deficiencies within team member skill setsTo learn more and connect with Peter Genuardi:See The StarsPeter Genuardi on LinkedInIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Mitch Stein, Co-Founder and CEO of Pond, a networking & RFP platform for nonprofits. Pond flips the marketplace model upside down to create an engaging and supportive space where nonprofit leaders can save time, earn money & empower their search.Topics we cover include:The offline inspiration behind creating PondBreaking barriers in the nonprofit world with a connected marketplaceWhat can a nonprofit expect to experience when they interact with PondRewarding nonprofits rather than offering discounts up-frontFinding success with interactive content and integrating it as a core part of the Pond platform Finding value in having an outside perspective, asking questions, and never presuming you know the answer  To learn more and connect with Mitch Stein:PondMitch Stein on LinkedInPond on LinkedInIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Tom Knox, the Executive Director of Valley Clean Air Now, 501(c) nonprofit that focuses on vehicle incentive programs aimed at low income drivers. Valley CAN helps reduce air pollution, while simultaneously making driving more affordable and reliable for low income drivers.Topics we cover include:The transformation process from using pen and paper, to Excel, to Salesforce for capturing and managing data Building trust with customers while collecting dataThe differences in the human element of pen and paper data collection versus digitalTrusting your team in figuring out solutions for growing and improving your technologySome early green flags and warning signs for working with an agency to tell if they’re a good fitSalesforce’s ability to be a force for good and how cloud-based data management can be used to save the worldTo learn more:Valley CANIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Laura Bibbo who supports and coaches organizations in leveraging technology that better enable them to deliver on their missions. Laura is a change leader and innovator that doesn’t like to just be one thing, which means she knows “a little about a lot!”Topics we cover include:What it means to be a change leader and innovator in the field Finding what will truly make you successful rather than pivoting to new shiny objectsThe common project pitfall of not having shared visions and goals across the organizationUnderstanding the platform that an organization needs to work cohesively and breaking down silosBest practices for what should and shouldn’t be tracked in a CRMConsumer expectations shifting towards the need for ease & ability to do things online To learn more & connect with Laura Bibbo:Laura Bibbo on LinkedInBlog Posts by Laura BibboIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Tim Lockie, the founder of The Human Stack and Now IT Matters. Now IT Matters is a social impact tech consultancy that provides insight, resources, and services for the digital capacity transformation of social impact organizations.Topics we cover include:Lessons learned in 20+ years of nonprofit leadership and SalesforceFinding what is in the client’s best interest, even if that means recommending they work with someone elseDesigning an experience that is built for humans to use and understand intuitivelyKnowing who in the organization you’re speaking to and what their goals are so you can provide the information that matters to themThe issue of technology problems being attributed to technology rather than the human sideCreating measurable change in an organization that has a culture of authenticity and transparencyTo learn more & connect with Tim Lockie:Tim Lockie on LinkedInThe Human Stack WebsiteThe Human Stack on LinkedInNow IT Matters WebsiteNow IT Matters on LinkedInIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Eric Dreshfield, product evangelist at Mogli and the founder of the Midwest Dreamin’ Salesforce Community Conference. Eric is also a "Connector", a Blogger, a Marketer, a Community Advocate and considers himself the "Kevin Bacon" of the Salesforce Ecosystem.Topics we cover include:The reasoning behind starting the Midwest Dreamin’ conferenceComparing Salesforce’s Dreamforce conference to the Midwest Dreamin’ community conferenceWhat a nonprofit can expect from attending the Midwest Dreamin’ conferenceHaving higher engagement levels with Mogli text campaigns versus email campaignsNonprofit use-cases for MogliThe importance of community connections for career opportunities and moreTo learn more & connect with Eric Dreshfield:Midwest Dreamin Conference - July 20-20, 2022MogliNebuLabsEric Dreshfield on LinkedInEric Dreshfield on TwitterIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Sally Heaven - Co-Founder of Raise HECK. Raise HECK is a woman-owned consulting company helping nonprofits choose and use the best technology to power their missions. Topics we cover include:What it means to work with progressive organizations that align with your valuesThe importance of finding organizations that are eager to change, making sure everyone is on boardFinding nonprofit software that is easy and fun to use Best practices in helping organizations take the leap from an excel sheet to a full software platformThe benefits of starting with a CRM from scratch versus the difficulty of moving from CRM to CRMThe changes seen in CRMs & their importance in 17 years of working in the industryTo learn more about Raise HECK & connect with Sally Heaven:Raise HECKRaise HECK on LinkedInIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with David Phu - “a nonprofit video communications guy with several video awards and 20 years experience”. David teaches small nonprofits to do their own video marketing so they’re seen more, increase thought leadership, lead donors to give, and help volunteers apply.Topics we cover include:What positive outcomes come from using video vs. traditional copy The full plan that is required around video marketing beyond simply creating itMeasurement and analytics tools for video marketingHow authenticity is winning eyeballs in the current video marketing landscapeThe typical process for getting started and moving forward with videoWhy knowing your members and using that data in a CRM is important To learn more & connect with David Phu:David Phu on LinkedInDavid’s Nonprofit Video Marketing Training OffersNonprofit Video Comms Blog + PodcastIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show

In this episode of Agents of Nonprofit, I talk with Ryan Boggs from Arkus. Arkus is redefining and reshaping what it means to hire an outside consultant by providing a diverse set of services from Salesforce implementations to custom application development.Topics we cover include:The magic of becoming partners with clients How a nonprofit can prepare for migration from a legacy CRM system to SalesforceCriteria that needs to be met for a successful data migrationPreparing clients who might not be aware of the time and cost of large CRM data migrationsAssessing automation within an organizationMaking sure nonprofits are prepared for the long-term future for when problems may arise To learn more about Arkus & connect with Ryan Boggs:Arkus, Inc.Ryan Boggs on LinkedInArkus BlogIf you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show