Healthcare Executive Podcast

Ty Allen, President of Patient Experience Solutions at RLDatix, shares how a personal healthcare journey inspired him to transform patient feedback into a powerful tool for change. Learn about the real cost of ignoring patient voices, the role of transparency in building trust, and how AI is shaping the future of patient experience. Tune in for insights on operationalizing feedback and creating a culture of safety and learning in healthcare.

Join us for an insightful episode featuring Dr. Brian Miller, PhD, Executive Vice President and Chief Digital Officer at Intuitive, as he explores the evolving role of artificial intelligence in healthcare. From enhancing robotic-assisted surgery to revolutionizing surgical training and decision-making, Dr. Miller shares real-world examples and offers a compelling look at the future of AI-powered surgical innovation.

Join us for this insightful conversation with Matt Heywood, president/CEO, Aspirus Health, as we delve into the evolving landscape of healthcare leadership. Explore the strategies that are essential for healthcare organizations to be resilient amid change.

Explore the ways healthcare leaders can make clinician well-being a priority to combat burnout and enhance patient care. Hear from Fayola Edwards-Ojeba, MD, and Bernadette Melnyk, PhD, who will provide actionable strategies for fostering a culture of wellness among financial constraints.

Cheryl Pegus, Executive Chair at Flight Health, and Mark McClellan, Director of the Duke-Margolis Institute, discuss the vital link between healthcare funding and patient outcomes. They explore innovative funding strategies and the impact of private sector investments on healthcare delivery. The conversation highlights the need for transparency in healthcare financing and the role of collaboration in enhancing care quality. They also touch on the effects of budget cuts on medical research and the shift towards outcome-based financing in the evolving landscape of healthcare.

In this engaging discussion, James Skogsbergh, a retired president and CEO of Advocate Health and the upcoming recipient of ACHE's 2025 Gold Medal Award, shares insights from his rich career. He emphasizes the power of inclusive leadership and active listening as vital components for team success. Dive into his approaches to navigating crises, accentuating open dialogue and clear communication amid challenges. Skogsbergh also offers valuable advice for emerging leaders, promoting continuous learning and growth while highlighting his new journey into executive coaching.

Michele K. Sutton, FACHE, is the President and CEO of North Oaks Health System and will chair ACHE in 2025-2026. She shares her inspiring transition from banking to healthcare, sparked by a personal experience. The conversation highlights the importance of networking, mentorship, and lifelong learning in fostering effective healthcare leadership. Sutton emphasizes the need for balancing leadership roles with personal wellness and recharging, all while prioritizing patient care amid rapid industry changes.

Paul Zikopoulos, Vice President of Skills at IBM and AI specialist, dives into the dual nature of AI in healthcare. He highlights how leaders can cultivate trust and transparency while harnessing AI's potential. Zikopoulos discusses the importance of upskilling in a disruptive environment and shares practical advice for enhancing productivity through AI. He also stresses the necessity of balancing AI's benefits with ethical considerations, such as accountability and explainability, ensuring that technology serves to augment rather than replace human roles.

Ozan Varol, JD, rocket scientist turned professor and No. 1 bestselling author, shares practical techniques for leaders looking to unleash their creativity and drive innovation.

In this engaging discussion, Michael Sorrell, the visionary president of Paul Quinn College and recognized leader by Fortune, shares his inspiring journey from aspiring NBA player to educational leader. He delves into the essence of authentic leadership, emphasizing accountability and integrity. Sorrell champions the 'we over me' philosophy, underscoring community needs in healthcare. He reflects on life-changing experiences that shaped his approach to mentorship and highlights how honesty and vulnerability are essential in navigating uncertainty while serving others.