

Healthcare is a Calling: A Conversation With Michele K. Sutton, FACHE
Apr 2, 2025
Michele K. Sutton, FACHE, is the President and CEO of North Oaks Health System and will chair ACHE in 2025-2026. She shares her inspiring transition from banking to healthcare, sparked by a personal experience. The conversation highlights the importance of networking, mentorship, and lifelong learning in fostering effective healthcare leadership. Sutton emphasizes the need for balancing leadership roles with personal wellness and recharging, all while prioritizing patient care amid rapid industry changes.
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From Banking to Healthcare Leadership
- Michele Sutton switched from banking to healthcare after a profound personal experience at a local hospital.
- She used her marketing skills and ACHE education to transition into healthcare leadership effectively.
Becoming an EMT for Credibility
- Michele Sutton became an EMT to gain credibility and understanding of healthcare teams.
- This hands-on experience helped her appreciate frontline healthcare workers and enhance her leadership.
Leading Through Dual Crises
- During the pandemic and Hurricane Ida, Michele led her hospital through simultaneous crises with resilience.
- The experience showed her team's innovation, adaptability, and dedication to patient care.