Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Welcome back to Part Two to a conversation we had with our amazing guest, Hedan Zeng, who’s the Director of Product Management at Common Room. In Part One, we spoke to Hedan about the development of Common Room, the history of Hedan’s personal journey in community, and what Common Room’s real philosophies around community health have been. Today, we brought her back so we can talk more about our metrics. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:03:22] Hedan does a quick recap of what Common Room the platform does. [00:04:19] In the last episode, Hedan mentioned area they look at the health of the community, and one of them was around engagement and metrics around engagement, and she tells us things she has found valuable for her customers to look at. [00:10:24] Venia brings up grapevine or unstructured community spaces, and she wonders how Hedan tackles these different sentiment developments in the actual metrics path and data flow for her system. [00:12:48] Sophia wants to know if there are different ways that Hedan addresses the same kind of questions in terms of guiding her customers and understanding the nuances between platform sources and sentiments. [00:14:52] We find out how Common Room addresses the nuance between these personas that while they might have some overlap, tend to have different orientations. [00:16:47] Does Hedan think that there’s some explicit differences between how Common Room would tackle to completely different community avatars? [00:19:07] Hedan tells us about some specific metrics to understand the different pieces that she’s been seeing. [00:21:41] Venia brings up community interaction and Hedan talks more about how she’s generating that 3X engagement factor. [00:23:38] Sophia wonders if Common Room can identify whether or not folks are at risk of burnouts, and Hedan tells us about how Common Room does a surface sentiment at a member level. [00:28:38] We find out how Hedan’s user experience makes decisions about the metrics and the way she visualizes this data in her platform. [00:32:22] We learn the process Common Room makes the users who are interacting and visualizing the data they go through. [00:35:10] Looking at the membership statistics around various different platforms, Sophia wonders if this could be an effective way to gauge an open source project’s usage and then knowing that, we find out if it’s enough or if anything is missing to make a better assessment of the overall user community size. [00:36:47] Find out where you can follow Hedan and Common Room online. Value Adds (Picks) of the week: [00:38:00] Hedan’s pick is being excited for football season and fantasy football season to commence. [00:38:34] Sophia’s pick is to remember to breathe, take breaks, and do puzzles. [00:39:44] Venia’s pick is Richard Millington and a webinar he did called, The Gold Standard of Community Data. Panelists: Venia Logan Georg Link Sophia Vargas Guest: Hedan Zeng Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Venia Logan Twitter Sophia Vargas Twitter Hedan Zeng Twitter Hedan Zeng LinkedIn Common Room Common Room Community Richard Millington Twitter The Gold Standard of Community Data with Richard Millington (vimeo) Special Guest: Hedan Zeng.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. We are super excited to have joining us as our guest, Hedan Zeng, Director of Product Management at Common Room, the intelligent community growth platform for today’s fastest-growing companies. Today, we’ll learn all about Common Room and how they think about metrics. We’ll also find out about the metrics they use, and Common Room’s theory and approach to design, from data to user interface. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:38] Hedan tells us all about Common Room. [00:04:11] Hedan dives into how they think about metrics at the Common Room, and she explains each of the metrics they use such as membership, community responsiveness, and sentiment. [00:08:26] We find out what Hedan’s role is at Common Room and the steps that led her to forming where she is today, which includes her experience working at Medallia. [00:15:02] Sophia wonders if Hedan is seeing any behaviors that surprised her or she wasn’t expecting to see from the application of the software. [00:20:32] Find out if Common Room have words that they’ve put to that different philosophy of measurement. [00:23:12] We learn about the process Hedan has for identifying which of these different usernames on different platforms actually belong to the same person. [00:26:03] Hedan explains how she navigates the difference between I need to present in my community and engage in the social contract of listening to people versus this is a thing I could automate and build a workflow for this. [00:28:42] We hear how Hedan is helping customers navigate through varying privacy/data sharing policies, and she shares advice for open source projects and communities. [00:31:45] Find out where you can follow Hedan online. Value Adds (Picks) of the week: [00:32:27] Georg’s pick is being amazed with the after school programs. [00:33:32] Venia’s pick is the power of reframing live events for good connection. [00:35:36] Hedan’s pick is Beat Saber. [00:36:21] Sophia’s pick is a packable sun hat. Panelists: Venia Logan Georg Link Sophia Vargas Guest: Hedan Zeng Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Venia Logan Twitter Sophia Vargas Twitter Hedan Zeng Twitter Hedan Zeng LinkedIn Common Room Common Room Community Medallia Adam Grant Website CHAOSScast Podcast-Episode 30: Databases, Privacy, and Licenses with Matt Yonkovit CHAOSScast Podcast-Episode 42: Hidden Infrastructure: The Foundations of Open Source with Josh Simmons CHAOSScast Podcast-Episode 45: Fireside Chat: Metrics Strategy with Daniel, Sean, and Venia CHAOSScast Podcast-Episode 57: The Ins and Outs of Large Scale Research with Hilary Carter Beat Saber Baggu Hat Special Guest: Hedan Zeng.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we are excited to be joined by two guests, Iyimide Adegunloye (Mide) and Precious Abubakar, who participated in the She Code Africa Program. We invited them to talk about the program and share what they’ve done, as well as discussing bots and the welcoming of newcomers. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:02:55] Mide and Precious give us a brief introduction about themselves. [00:04:20] We find out the details on the She Code Africa Program, their experience with getting into She Code Africa, how they found CHAOSS, and how they decided to engage with the CHAOSS Project. [00:08:54] We learn how the idea of the bot came about and the design process. [00:13:26] There’s a discussion about the kinds of challenges they faced in creating the bot and what they learned in the process. [00:16:34] Georg wonders how the response has been in the community since the bot was implemented. [00:19:14] Mide explains more about the use of the bot at She Code Africa. [00:20:22] Precious and Ruth fill us in where they think the project will go next and share some ideas for the future. [00:21:50] If you would like to get involved, find out where you can connect to get started. [00:23:34] Mide and Precious share how the mentorship helped them understand CHAOSS. We also hear from the mentors what they’ve learned in this program or if they’ve learned to appreciate CHAOSS in a different way. Value Adds (Picks) of the week: [00:28:44] Georg’s pick is learning sometimes an upgrade saves you money. [00:30:22] Ruth’s pick is her Personal Assistant, Olamide Makinde. [00:30:54] Elizabeth’s pick is a northern walkingstick insect. [00:32:15] Precious’s pick is Rotary Youth Leadership Awards (RYLA). [00:33:07] Mide’s pick is leading a children’s and adult coding bootcamp. [00:34:00] Matt’s pick is enjoying his first month living in Oregon. [00:34:34] Sean’s pick is to try to get to Wisconsin in the Fall. Panelists: Georg Link Elizabeth Barron Sean Goggins Matt Cantu Snell Ruth Ikegah Guests: Precious Abubakar Iyimide Adegunloye Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Sean Goggins Twitter Elizabeth Barron Twitter Matt Cantu Snell LinkedIn Ruth Ikegah Twitter Precious Abubakar Twitter Precious Abubakar LinkedIn Precious Abubakar Website Iyimide Adegunloye Twitter Iyimide Adegunloye LinkedIn Iyimide Adegunloye Website She Code Africa She Code Africa Contributhon CHAOSS Slack Bot-GitHub Common walkingstick Rotary Youth Leadership Awards (RYLA) Special Guests: Iyimide Adegunloye (Mide) and Precious Abubakar.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we are joined by two wonderful guests that Venia met during an amazing talk at the Community Spaces. We have Victoria Cumberbatch, Founder of adventuresOFcommunity, a Community Development Consultancy, and Bri Leever, a Community Architect and Founder of Ember. Our conversations take us through finding out how everyone got their start in community, and what numbers mean for our brands and what they’ll mean for open source health. Also, we’ll find out about Bri’s learning journey, and more about the metrics Bri and Viki are using and the kinds of stories they’re telling with them. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:02:33] Bri, Lori, and Viki fill us in on how they got started in community and where their love of community came from. [00:09:15] Georg shares his story of how he got his start in community. [00:12:57] There’s a great discussion about what numbers really mean for our brands and what they’ll mean for open source health afterward. [00:16:45] Venia brings up a story about Morning Brew talking about the progression of their community, and Bri tells us about a community she’s managing for the company Piktochart and how they manage their metrics and interesting things they do with her. [00:20:29] Bri mentioned the learning journey, and she explains what she considers the learning journey, the kinds of stories she finds herself telling, and the metrics she’s weaving in with the learning journeys. [00:24:04] Venia talks about Chris Mercer and one of his main statements is no one is a numbers person, and Bri adds be saying, the power is in the pattern, and she tells us about a book called, Think Again: The Power of Knowing What You Don’t Know by Adam Grant. [00:25:56] We hear what kind of metrics Viki uses, the kinds of stories she’s telling with them, and using the Cultural Adjustment Graph. Bri and Lori share some thoughts as well. [00:32:30] Lori explains some of the behaviors she was speaking about. [00:34:40] Venia asks everyone how they would systemize and turn that story into something that people can query on a weekly basis whenever they need. Bri tells us about a community platform called, Heartbeat. [00:41:41] Georg highlights CHAOSS software. [00:42:41] Find out where you can follow Viki and Bri online. Value Adds (Picks) of the week: [00:43:44] Georg’s pick is the WordPress community. [00:44:44] Bri’s pick is having availability in her life to make friends in all areas. [00:45:39] Venia’s pick is the importance of farming and shovel environments. [00:46:41] Lori’s pick is being grateful that she’s around people who are really lit up by what they’re doing and sharing really neat things that they’re doing. [00:47:37] Viki’s pick is finding a meetup group and playing volleyball with them. Panelists: Venia Logan Georg Link Lori Goldman Guests: Victoria Cumberbatch Bri Leever Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Georg Link LinkedIn Venia Logan Twitter Samantha “Venia” Logan LinkedIn Lori Goldman LinkedIn Bri Leever Twitter Bri Leever LinkedIn Ember LinkedIn Ember Consulting Victoria Cumberbatch LinkedIn adventuresOFcommunity LinkedIn An inside look at the Morning Brew’s growth (Morning Brew) Piktochart Think Again: The Power of Knowing What You Don’t Know by Adam Grant The W curve of adaptation (YouTube) Heartbeat WordPress The Illustrated Children’s Guide to Kubernetes by Matt Butcher and Karen Chu CHAOSS Community software A Socially Constructed Discord Special Guests: Bri Leever, Lori Goldman, and Victoria C.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, Georg has two experts in analyzing open source community repositories joining him from Arnica, which is focused on software security supply chain security. Our two guests today are Chris Abraham, Head of Data Science, and Nir Valtman, Co-Founder and CEO, and they’re here to tell us about an analysis they conducted called, “How do top open-source projects protect their code?”, the story behind why they decided to do this, and some surprising things they learned from the analysis. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:09] Chris and Nir introduce themselves, how they got into open source, what brought them to Arnica, and what they’re doing now. [00:05:38] Georg brings up a blog post that Chris and Nir wrote on, “How do top open-source projects protect their code?” and we hear why they did this study and how they went about doing it. [00:09:11] When looking at the data, Georg asks if people have policies around it and if we can infer from it if there’s a security issue or not. Also, Nir and Chris detail how they went about collecting data and looking at what open source is doing. [00:14:15] Chris and Nir wanted to know if code owners contribute to quality, and we find out how they assessed quality. [00:19:57] We learn some surprising things Chris and Nir learned from the analysis. [00:22:10] Georg mentions maintainer burnout and the workload that is being put on maintainers, and he asks how Chris and Nir see the security controls contributing to maintainer burnout or even helping the demands on maintainers. [00:27:24] Chris and Nir looked at the top 250 projects on GitHub, they tell us how the findings apply to smaller open source and the long tail of projects we have. [00:33:28] Find out where you can follow Chris and Nir and the work they’re doing. [00:34:45] Nir tells us about their open source project called, GitGoat. Value Adds (Picks) of the week: [00:36:16] Georg’s pick is rediscovering Firefox Focus. [00:37:32] Chris’s pick is his connection with the Digital and Analog world and finishing his wood floors with the help of watching YouTube videos. [00:39:16] Nir’s pick is realizing Startup life is not easy and his wife helped him to do more things like mountain biking twice a week. Panelist: Georg Link Guests: Chris Abraham Nir Valtman Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Chris Jacob Abraham LinkedIn Nir Valtman Twitter Nir Valtman LinkedIn Arnica Arnica Twitter Arnica LinkedIn How do top open-source projects protect their code? (Blog post) GitGoat Firefox Focus Special Guests: Chris Jacob Abraham and Nir Valtman.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. We are super excited to have joining us, Maurice Hendriks, who works for the Municipality of Amsterdam as a policy maker, specifically on the topic of Open Source. He’s here to share his journey into open source and to talk more about his views on open source. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:56] Maurice shares his journey into open source and how he got into the field. [00:05:23] Sean wonders if misunderstandings affect the work that Maurice is trying to accomplish, and Maurice talks about the laws in Netherlands and how open source is essential for the morality of the city. [00:09:36] From the government perspective Maurice talked about, he explains different perspectives on what a healthy open source project or community is. [00:12:24] Are these other governments, other municipalities in Netherlands that are using the open source software, built in Amsterdam? [00:17:28] Maurice explains how policy would potentially influence this social system. [00:21:16] We find out the difference between open sourcing something and having something publicly available. [00:23:39] What bothers Maurice as a policy maker? [00:26:15] Sean brings up a point about if software is a social good open sourcing, there needs to be a way for that to be sustainable so it’s not just Maurice that’s maintaining a particular project, and he wonders how Maurice balances that. [00:29:08] We hear the main lesson people should get from Maurice’s vision. [00:30:05] Find out where you can follow Maurice’s and his work online. Value Adds (Picks) of the week: [00:32:53] Georg’s pick is taking a family trip to Europe. [00:33:30] Sean’s pick is witnessing the number of people in this country who are actively engaged in fixing the problems with the recent rulings by our Supreme Court. [00:34:05] Maurice’s pick is his wife finishing her book, Akal-About life in the Dutch East Indies_ _by Lilja Anna Perdijk. Panelists: Georg Link Sean Goggins Guest: Maurice Hendriks Sponsor: SustainOSS Quotes: [00:04:27] “If there is no power, there is no software.” [00:07:11] “My mission is to use open source software to get transparency into Government information and technology.” [00:29:08] “The main lesson from my vision: Community built software is the cherry on the cake. You first need to get layers and components in place or you don’t get a cake at all.” Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Sean Goggins Twitter The Universal Permissive License (UPL), Version 1.0 (Open Source Initiative) European Union Public License, Version 1.2 (EUPL-1.2) Akal-Overleven in Nederlands-Indië (Dutch) Akal-About life in the Dutch East Indies (English) OpenNMT Special Guest: Maurice Hendriks.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today, we’re having a revisit episode with a guest we’ve had on before. We’re so excited to welcome back Jono Bacon, a leading community and collaboration strategy consultant, author, and speaker, and previously led community at GitHub, Canonical, and XPRIZE. Our conversations today include a mix of revisiting some things we talked about in Jono’s previous episode, updates on what’s changed in the community industry and in his world, as well as some new things that are happening in Web3. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:02:48] Jono gives us an introduction about who he is and what he does. [00:04:22] We find out some key strategies that Jono’s been using lately to propel his personal career and development as a Community Manager. [00:07:55] Lori wonders if anyone is seeing this move toward integrating and working with different tools as opposed to having everything centralized, and if this has to do with the onset of Web3. Jono tells us how he’s skeptical of the all-in-one community. [00:10:20] Georg brings up how we need more diversity in the ecosystem of tooling and Jono shares his thoughts on this. [00:13:14] Venia tells us about Grapevine communication. [00:15:14] The cruise ship model of data structure is brought up and Venia wonders where Jono thinks that’s going to take us moving into the future of Web3. [00:18:17] Georg asks Jono if he sees changes in communities and how communities work due to these new demands that are being put on them. [00:22:35] Jono tells us what a Community Manager’s responsibility should be to the community by explaining it in three layers: Policy, Technology, and Influence. [00:29:45] Lori expresses the importance of listening to the passionate people, and since community is a teachable profession, she asks, “Where does it go now?” [00:34:26] Jono gives us his honest answer to the least understood aspects of being a Community Manager since a lot has changed over the last two years. [00:38:16] Find out Jono’s opinion on how community manages metrics. Value Adds of the week: [00:42:31] Jono’s pick is something he learned from his coach that was super interesting which is, when you’ve got the right balance of enthusiasm and you’re only going to work with people who really are aligned on what you’re trying to do, you’ll get better at what you do. [00:44:19] Venia’s pick is when you make a mistake, iterate the plan, and make sure you’re not iterating it yourself. [00:45:39] Georg’s pick is a journey he’s taking to start reading more and learn about living healthier. [00:46:17] Lori’s picks are to ignore your head and just go do something that you think is really going to make you happy, and the joy of finding these things that were a part of you in the past and you can now bring forward. Panelists: Venia Logan Georg Link Lori Goldman Guest: Jono Bacon Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Venia Logan Twitter Lori Goldman LinkedIn IndyKite Jono Bacon Twitter Jono Bacon Website Community Experience Masterclass CHAOSScast Podcast- Episode 7: Your Community Story with Jono Bacon Orbit CHAOSScast Podcast-Episode 37: The Orbit Model with Patrick Woods CMX-Gamification: A Fireside Chat with Jono Bacon Special Guests: Jono Bacon and Lori Goldman.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Today’s episode is a shared podcast between Sustain and CHAOSS. We have six panelists to talk about maintaining open source and we’ll also do a quick update from a previous episode and talk about what has changed and what maintaining open source looks like today. The panelists we have are Georg Link, Richard Littauer, Dawn Foster, Willem Jiang, Amanda Casari, and Ben Nickolls. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:19] The six panelists introduce themselves. [00:04:45] Richard details more about what Sustain is, Georg and Dawn explain CHAOSS and what’s going on there, and Amanda shares what she likes about CHAOSS. [00:13:56] Dawn talks about the kind of community members CHAOSS has, Willem tells us about the Asia community, and Ben shares his views on the Sustain community. [00:20:04] Georg asks if there’s been any updates on the funding situation in open source and if anything has changed there and Ben updates us. [00:24:14] When thinking about resources, who gets paid, how money flows, and how we identify when help is needed, Amanda wonders how that’s changed in the last few years in the CHAOSS community. [00:26:34] Richard shares from his angle what he’s seen about what has changed in the past two years in open source. [00:28:33] Ben shares his views on the supply chain conversation about who is making money in open source. [00:30:36] Since security is such a hot topic, Georg asks if we’re prepared in all the open source projects to really focus on this topic or if we have to upskill everyone, and we hear Ben’s thoughts on this. [00:32:27] Richard explains how you can get involved in Sustain happenings that are going on, and Georg and Dawn inform us about some projects, working groups, and other things going on with CHAOSS. [00:40:42] Find out where you can get involved with Sustain and CHAOSS. Spotlights/Value Adds (Picks) of the week: [00:35:46] Georg’s pick is meeting with an online local group and doing cool things together. [00:36:31] Richard’s pick is going on a super long hike and buying a hydration pack (CamelBak Pouch). [00:37:21] Dawn’s spotlight is GraphiQL. [00:37:59] Ben’s spotlights are taking care of Swifts on his roof, and the book, Swifts and Us: The Life of the Bird that Sleeps in the Sky. [00:38:21] Amanda’s pick is the book, Burnout: The Secret to Unlocking the Stress Cycle. [00:39:29] Willem’s pick is ApacheCon Asia 2022. Panelists: Georg Link Richard Littauer Dawn Foster Willem Jiang Amanda Casari Ben Nickolls Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast CHAOSS Community Participate podcast@chaoss.community SustainOSS SustainOSS Twitter SustainOSS Discourse Sustain Podcast podcast@sustainoss.org Ford Foundation Georg Link Twitter Richard Littauer Twitter Dawn Foster Twitter Willem Jiang Twitter Amanda Casari Twitter Ben Nickolls Twitter Sustain Podcast-Episode 65: CHAOSS and Sustain: A Joint Podcast Ecosyste.ms xkcd Executive Order on Improving the Nation’s Cybersecurity (The White House) Sustain 2021 Event Report Mozilla-Open Source Archetypes: A Framework For Purposeful Open Source May 2018 SonarQube CamelBak Crux 3-Liter Water Reservoir GraphiQL Swifts and Us: The Life of the Bird that Sleeps in the Sky by Sarah Gibson Burnout: The Secret to Unlocking the Stress Cycle by Emily Nagoski, PhD and Amelia Nagoski, DMA ApacheCon Asia 2022 Working in Public: The Making and Maintenance of Open Source Software by Nadia Eghbal Special Guests: Amanda Casari, Benjamin Nickolls, Richard Littauer, and Willem Jiang.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. We are super excited to have as our guest, Richard Millington, who’s the Founder of FeverBee and author of Build Your Community. Today, we’ll be talking with Richard about communities, metrics, and what FeverBee does for organizations. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:31] Richard introduces himself, he tells us about FeverBee, and how he got into the field of communities. [00:06:11] How did Richard move Seth and a lot of his clients into the headspace of being community first and what a community could do for his brands? [00:12:29] Richard dives into the topic of convince and persuade. [00:16:22] We hear Richard’s thoughts on how to set goals for community or for existing communities that are out there today. [00:19:26] When you find what your goals are for engaging a community, Georg wonders how to do this authentically without overriding what everyone else is already doing in the community, and Richard tells us how they approach it. [00:25:02] We learn from Richard the way to go about understanding what matters for your community and finding the right goals. [00:29:10] When it comes to open source communities, Richard shares suggestions of where to begin when people are trying to figure out what goals to set. [00:30:56] Georg asks Richard if he’s ever done a workshop in an asynchronous way over mailing lists or slack where you didn’t require everyone to be in the same room at the same time for the workshop. [00:31:55] We hear about setting targets based upon prior data or data that already exists, and Richard explains a problem in plucking metrics from thin air. [00:36:53] Find out where you can follow Richard on the internet. Value Adds (Picks) of the week: [00:37:46] Georg’s pick is enjoying their backyard pool. [00:39:24] Richard’s pick is his girlfriend’s cat finally likes him. [00:40:31] Venia’s pick is the importance of travel. Panelists: Georg Link Venia Logan Guest: Richard Millington Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Georg Link Twitter Venia Logan Twitter Richard Millington Twitter Richard Millington LinkedIn FeverBee Build Your Community by Richard Millington Richard’s Blog- “How to Set the Right Targets and Build a Great Community Dashboard” Richard’s Blog- “Have You Prepared Your Community for These Powerful Trends?” Special Guest: Richard Millington.Support CHAOSScast

Hello and welcome to CHAOSScast Community podcast, where we share use cases and experiences with measuring open source community health. Elevating conversations about metrics, analytics, and software from the Community Health Analytics Open Source Software, or short CHAOSS Project, to wherever you like to listen. Venia is super excited about this episode because you may know our guests from around the community. Today, we have Brian Oblinger, Senior Vice President of New Products at Commsor, and Lori Goldman, Community Manager at ForgeRock. Our conversations touch on how Brian and Lori found themselves in community and their experiences with measuring community health over the years. We also learn about some start-ups in the community, what CMX has done in the community, where the community is going in a post 2022 world, and some projects Lori and Brian are working on. Download this episode now to find out much more, and don’t forget to subscribe for free to this podcast on your favorite podcast app and share this podcast with your friends and colleagues! [00:01:11] Brian and Lori share their stories on how they found themselves in community and measuring community health. [00:04:58] We hear about some start-ups such as Commsor, Orbit, and Common Room. [00:06:24] Lori and Brian talk about their experiences with measuring community health over the years. [00:10:26] Venia wonders how we’re supposed to bring businesses back into the discussion about measurement marketing, and Brian explains it’s about understanding who you’re talking to and understanding their language and Lori mentions monetizing it. [00:13:05] Lori speaks about the conversation about metrics and the wrapping in of community and CMX. [00:18:08] Venia explains her take on managing metrics, and Lori and Brian share some thoughts. [00:20:06] We find out how this community measurement is going to look like in a post-2022, post pandemic, and the problems that need to be solved. [00:24:23] Lori brings up the interconnection between community and developer relations and how do we work best with that function since it’s so important, and Brian and Venia share their thoughts. [00:27:56] Find out what Lori and Brian are doing as far as projects in the next six months to a year with community metrics. Value Adds (Picks) of the week: [00:31:12] Brian’s picks are a meeting series built by Tiffany Oda and Cassie Mayes called Community OPServations and subscribing to MasterClass. [00:32:29] Lori’s picks are Duolingo to learn Spanish and to start a personal podcast. [00:34:08] Venia’s pick is an information diet campaign she put together. Panelist: Venia Logan Guests: Brian Oblinger Lori Goldman Sponsor: SustainOSS Links: CHAOSS CHAOSS Project Twitter CHAOSScast Podcast podcast@chaoss.community Ford Foundation Venia Logan Twitter Brian Oblinger Website Brian Oblinger Twitter Brian Oblinger LinkedIn Lori Goldman LinkedIn ForgeRock Commsor Orbit Common Room CMX Summit 2022 Community OPServations MasterClass Duolingo The Information Diet: A Case for Conscious Consumption by Clay A. Johnson How to go on an information diet by Anne-Laure Le Cunff (Ness Labs) Special Guests: Brian Oblinger and Lori Goldman.Support CHAOSScast