The Jody Maberry Show

A missed phone call does not have to be a missed opportunity. If you put a proper greeting in place. Key Moments05:31 - Importance of a Creative Voicemail Greeting 09:01 - Going the Extra Inch in Customer Service 12:10 - Elements of an Effective Voicemail Greeting 16:43 - Maximizing Opportunities with Voicemail 18:07 - Steps to Change Voicemail Greeting Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry A simple voicemail message could turn missed calls into memorable experiences. In a world where voicemail is often overlooked, you have the ability to use yours to capture attention and leaving a lasting impression. I learned this when I changed the message people hear when I miss their call. Since then people share how much they love the unique approach, so I thought it would make sense to share why you should do this too. After listening to this episode, you will be able to: Craft captivating voicemail greetings to leave a lasting impression on callers and enhance customer engagement. Understand the significant impact voicemail has on shaping the overall customer experience and satisfaction. Learn the art of personalizing business communication to build stronger connections with clients and customers. Utilize voicemail as a unique marketing opportunity to promote your brand and attract potential customers. Explore examples of effective voicemail messages to inspire and elevate your own communication strategies. After listening to the episode, take the time to update and personalize your own voicemail message, whether it's for personal or business use. It is the perfect way to capture attention and make a memorable impression even when you are not available.

I have had the pleasure of helping to record and produce four audiobooks over the past few years. In the process, I have identified key steps when it comes to streamlining the process. Here are eight steps to recording your first audiobook. Step 1 Record it. There are a few different strategies for this step, and I'll unpack those for you. Step 2 Edit. Whether you do it yourself or outsource it, it is a necessary step. Step 3 Quality Control and Review. Get a friend to listen, read, and note any errors. Step 4 Make the Changes. Go back and make the changes. There is one vital piece, and I'll share that with you. Step 5 Have someone else listen to it. Another round of edits can make all the difference. Step 6 Add something, not in the written version. Listeners love an easter egg. Step 7 Run it through auphonic.com. Step 8 Submit it to ACX. It is a long process, and there are many sub-steps within each piece. With this outline, you will save yourself lots of time in the long run. Resources: auphonic.com ACX Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

When you develop and create content, there is an important lesson we all must learn. In 2019, I had an unexpected chance to speak at the 2019 Copywriting Academy Live Event. This experience reinforced to me the necessity of knowing your content and having a reservoir of stories that you can pull from at any moment. For the Copywriting Academy Live, I was able to go from coaching to speaking with only seven words on the confidence monitor. This is the recording of that event. From a list of seven words: Outhouse, Ranger Pants, Interpretation Formula, Swap, Cub, Voice and PLS to a 30-minute extemporaneous talk. How do you think it went? No matter your medium, these tips will ensure your content is relevant, well-formed and ready for delivery whenever you need it. Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

Jeff Noel is an establishment here at the Jody Maberry Show. He is also a talented podcaster in his own right. After celebrating 100 episodes, he is sharing his wisdom on the process of wrapping up his first show, If Disney Ran Your Life. From recording the first episode in Kuwait City to being on-site in Glacier National Park, one thing that has been foundational for If Disney Ran Your Life is intentionality. From time frame to topics, Jeff had a clear vision of what he wanted the show to be.; this allowed him to stay the course and not let habit or comfort tempt him to take it further than planned. Another remarkable strategy that Jeff put in place is intentionally not dating the conversations with current events. Not only has this allowed If Disney Ran Your Life to be focused and a consistent beacon in an ever-changing environment, but it has also allowed it to rise and be relevant today, tomorrow, and for years to come. The growth that Jeff found along the way has allowed him to transition this amazing show from actively recording to continuously relevant. Hopefully, in the future, we might even see a book of the same title. Resources: If Disney Ran Your Life Podcast Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

Bob Burg, the author of The Go-Giver, is back again for our traditional three questions follow-up episode. I always enjoy the questions guests bring to the table and Bob did not disappoint. How did I get my start in business? Would you believe that working in parks was the bridge between two degrees and my love of finances and marketing? What do I find most rewarding? I have the opportunity to work with amazing individuals and partner on fantastic projects. But there is something even more rewarding, and I'm going to unpack that for you. How did you and Lee Cockerell get connected? Surprisingly, it was the result of a cold call, a family connection, and nearly standing him up…and we are still working together today. If you have wondered about any of these questions, you will enjoy our conversation. Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

Bob Burg, author of The Go-Giver, joins me to dissect the difference between being a go-getter, a go-giver, and a go-taker. The Go-Giver is one of the top 5 business books I recommend. When we are driven by metrics and goals, it is easy to lose sight of the importance of relationships. All things being equal, people will do business with those they know, like, and trust. If it is a close race, a personal relationship or connection will win out, because people know it is in their best interest to work with someone they can rely on. The good news is, as Bob so eloquently shares, there is no division or dichotomy between being focused on people and having goals. People don't buy from you because of your metrics, but your metrics will help you set a path to helping as many people as possible. A go-giver is someone who is laser-focused on providing immense value to others. Resources: www.burg.com The Go Giver – by Bob Burg and John David Mann The Go Giver Podcast Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

This is a momentous episode here on the Jody Maberry Show. We are celebrating 200 episodes. JeffBrown, a friend and host of the podcast "Read to Lead" is here to take me down memory lane. I am so grateful for all of the opportunities podcasting has opened for me. It's taken me around the world and landed me on stages I never dreamed I'd be speaking on. I know there is so much that this podcast, and others I am part of, have laid a foundation for. Some of which are in the works, and some that have yet to be realized. The Jody Maberry Show, specifically, has been a way of separating myself. It has allowed me to venture down paths that differ from the initiatives I am part of and exploring my take on the world. If you have ever wondered why I started podcasting, what my favorite episodes are or what I would have done differently, this is an episode you don't want to miss. Also, make sure to stick around until the very end for a fun treat, courtesy of JeffBrown. Resources: How to be a Park Ranger to Your Customer One Small Secret To Get More Attention Read To Lead Podcast The Cockerell Academy Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/

I recently had the opportunity of presenting virtually for a podcast summit, and I shared something near and dear to my heart: How to Use the Park Ranger Interpretation Method. I was introduced to this method after giving my first campfire talk as a park ranger. I have never forgotten it. When creating a course, hosting a podcast, or delivering a talk, this method will help you engage your audience. It will also help them to take your content and apply it in their lives. You can remember this structure by keeping the S.W.A.P. acronym in mind. This flexible format allows for customizing the time you spend on each piece. Pro tip: Keep a story inventory to pull from when you develop your content. Whether you are doing an interview, or a monolog, remembering to S.W.A.P. will help you from preparation to delivery. Resources: Interpreting Our Heritage by Freeman Tilden Everything You Need to Launch a Podcast Download Connect with Jody: www.jodymaberry.com Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/