

Arts Management and Technology Laboratory
Arts Management and Technology Lab
This monthly podcast explores the intersection of technology and arts management through interviews, product reviews, humorous dialogue, and more! The Technology in the Arts podcast is produced by the Arts Management and Technology Lab, a research center of the Master of Arts Management program in Heinz College at Carnegie Mellon University. The AMT Lab staff currently includes Dr. Brett Crawford (Executive Director), Lutie Rodriguez (Chief Editor of Research), Angela Johnson (Podcast Producer), B Crittenden (Technology and Interactive Content Manager), and Devyn Hinkle (Social Media and Marketing Manager).
Episodes
Mentioned books

Mar 21, 2025 • 53min
Building Embodied Experience in the Arts and Design with Stephen Neely
Dr. Stephen Neely, an associate professor at Carnegie Mellon University, specializes in Dalcroze Eurhythmics and explores the profound connection between music and embodied experiences. He discusses how modern interaction design needs to pivot towards a user-centric approach, fostering authentic engagement rather than superficial ones. The conversation also features intriguing topics like the authenticity of AI in art, the emotional landscape of everyday interactions, and the importance of integrating feelings with rational thoughts for a deeper understanding of experiences.

Feb 27, 2025 • 37min
Let's Talk: Streaming 2.0, the Music Industry, and Culture Shifts
Spotify’s new deal with Universal Music Group could revolutionize the music industry by enhancing engagement with superfans. The podcast explores the rise of lossless audio trends and how streaming platforms are reshaping listening experiences. The challenges independent artists face in gaining visibility are highlighted, alongside the economic pressures of monetization. Listeners learn about the importance of legal knowledge for musicians navigating this evolving landscape and the necessity of engaging audiences through innovative strategies.

Jan 30, 2025 • 19min
Let's Talk: Tech Disruptions and New Policies in the Media Industry
As we step into a new year and new presidential administration, the media and technology landscape faces some significant shifts. While AI companies partner with major media outlets to train their models, social media platforms make changes that leave users in seeking decentralized platforms. In this Let's Talk episode of the Tech in the Arts Podcast, AMT Lab's Lead Researcher, Ian Hawthorne, and Chief Editor, Hannah Brainard, dive into the latest headlines. see more at amt-lab.org

Dec 19, 2024 • 26min
Let's Talk: Makers, Buyers, and AI in the Marketplace
What are the latest AI-powered tools transforming the market for art and cultural goods? In this Let's Talk episode of the Tech in the Arts podcast, AMT Lab's Executive Director, Dr. Brett Ashley Crawford, and Lead Researcher, Ian Hawthorne, explore cutting-edge platforms like NALA, Blendbox, Spines, and Encore—and how these innovations are reshaping the way we create and consume art. see more at amt-lab.org

Dec 5, 2024 • 30min
Nonprofit Financial Management Software with Stewart Urist
In this episode of Tech in the Arts, AMT Lab Lead Researcher Ian Hawthorne sits down with Stewart Urist, General Manager of the Pittsburgh Public Theater, to discuss their transition to Sage Intacct, a cloud-based financial management software. They delve into the challenges of migrating from a legacy system, the benefits of automation and AI in financial processes, and how tools like Sage can empower nonprofit organizations to streamline operations and improve budget transparency. Whether you're considering a software transition or just curious about nonprofit financial management, this episode offers valuable insights for organizations of all sizes. Check out show notes and more episodes at https://amt-lab.org/podcasts-interviews

Nov 14, 2024 • 43min
Navigating Media, Legal Tech, and Public Service with Keith Eich
In this episode of the Tech in the Arts podcast, Keith Eich shares insights from his career journey with AMT Lab's Technology Manager, Jinghong Gong, exploring his experience at NBCUniversal, the founding of Hulu, and his transition from media to legal tech and public service. Keith Eich is an experienced media and technology executive with over 20 years of expertise in innovation and product development. He served as Director of Digital Distribution Operations at NBCUniversal from 2004 - 2011, playing a key role in deals like the original Hulu partnership. After his time in media, he transitioned to LegalTech, leading product development for a startup that revolutionized consumer access to legal services. Keith is a Carnegie Mellon graduate and holds an MBA from USC. He currently serves as a City Councilman and former Mayor of La Cañada Flintridge. Check out show notes and more episodes at https://amt-lab.org/podcasts-interviews

Nov 1, 2024 • 20min
Let's Talk: AI Policy and Artist Advocacy
What happened to the AI bill SB-1047? And how can artists advocate for themselves amid technological changes? In this Let's Talk episode of the Tech in the Arts Podcast, AMT Lab's Chief Editor of Research, Hannah Brainard, and Lead Researcher, Ian Hawthorne, dive into the recent developments in AI policy and its impact on artists.

Oct 26, 2024 • 36min
Donor Management Systems with Karen Graham
In this episode of Tech in the Arts podcast, nonprofit technology consultant Karen Graham shares insights from her research with AMT Lab's Executive Director and Publisher, Dr. Brett Ashley Crawford, on how organizations choose, evaluate, and manage donor software systems. Karen Graham is a nonprofit technology strategist with over 20 years of experience in nonprofit leadership, consulting, and capacity building. She specializes in CRM and donor management systems, guiding organizations through every stage of software selection and optimization to better achieve their missions. With leadership experience at Tech Impact, Idealware, and MAP for Nonprofits, Karen helps nonprofits use technology to work more effectively, foster innovation, and better achieve their goals.

Sep 26, 2024 • 25min
What are You Giving Permission For?
How is your data being used? And what policies are in place to protect you? In this Let's Talk episode of the Tech in the Arts Podcast, AMT Lab's Executive Director and Publisher, Dr. Brett Ashley Crawford, and Chief Editor of Research, Hannah Brainard, dive into the latest headlines.

Aug 24, 2024 • 25min
Christie's Art + Tech Recap with Jessica Bowser Acrie
In the first episode of the 2024-2025 season of Tech in the Arts, hear from Jessica Bowser Acrie, the director of the Arts Management and Public Management programs at Carnegie Mellon University's Heinz College. Having recently attended the Christie's Art + Tech Summit, Bowser Acrie shares her key takeaways for arts managers.


