Maximum Lawyer

Discover how data can revolutionize decision-making in law firms. Learn why relying on analytics trumps gut feelings, with insights from Netflix's success story. Key metrics, like client satisfaction scores and case cycle times, can drive improvements. Explore the power of A-B testing to refine marketing strategies and the challenges of data overload. This discussion underlines the transformative impact of smart data usage for legal professionals.

In this engaging discussion, family law attorney Tarl Johnson shares his inspiring journey from childhood trauma to success, emphasizing the importance of ethics and self-care. He highlights how personal experiences shaped his approach to client honesty and accountability in the contentious world of family law. Tarl offers valuable insights on navigating growth while maintaining integrity and the delicate balance of passion versus service. His reflections on personal growth, family dynamics, and the challenges of running a law firm in Arizona paint a compelling picture of resilience in law.

This discussion uncovers the often-overlooked hidden costs of running a law firm. Inefficient processes and poorly set-up software can be major resource drains. Discover how to streamline workflows and automate mundane tasks to enhance productivity. The importance of clear communication is emphasized, with tips on setting response time goals for client interactions. Learn how to boost employee morale and optimize technology use for better firm performance.

Mike Payne, founder of BOSS Advisors and a dual-qualified lawyer and CPA, discusses his innovative approach to merging legal and accounting services. He delves into the benefits of eliminating silos within firms to enhance collaboration and client service. Mike shares his insights on identifying ideal clients for integrated services and the regulatory advantages of Arizona's ABS structure. He also reflects on personal challenges like ADHD in leadership, emphasizing the importance of self-care and effective operations in thriving law firms.

The hosts dive into a recent leadership transition, discussing the impact of co-founder Jim's departure. They reflect on nurturing a strong community for legal professionals and unveil exciting future initiatives, including a conference return. A candid dialogue highlights the challenges of entrepreneurship, emphasizing commitment and collaboration. They explore the importance of mindset in personal growth and how the Maximum Lawyer community fosters confidence among members. Tune in for insights on evolving content quality and exciting aspirations ahead!

Watch the YouTube version of this episode HEREAre you an attorney who is looking for tips on improving your client intake process? In this episode of the Maximum Lawyer Podcast, CEO Becca Eberhart chats with Vaidas and Steve from RizeUp Media. They discuss common pitfalls in client intake, such as delayed responses and inadequate engagement tools. Vaidas and Steve share the top mistakes that law firms make during the client intake process. The biggest error is not picking up the phone when clients call. In today's world, no one leaves a message and during that period, most clients would have moved on to the next firm and possibly secured a lawyer. Adding a chat feature or after hours answering service are good features to include in the intake process to ensure people can always access your services.Most clients are seeking urgent information and usually need support quickly. In urgent situations, client intake needs to be flawless. It is best to create a standard process for urgent matters to ensure someone can get important information and speak to a lawyer quickly. Make sure your staff know how to interact with clients who are in crisis and can convey information clearly.Take a listen to learn more!02:37 Tools for Effective Client Engagement06:56 Impact of Local Service Ads 14:01 Hold Music Matters20:11 Website Quality and Content25:33 Controlling Online Narrative33:04 Tracking Marketing ResultsTune in to today’s episode and checkout the full show notes here. Connect with RizeUp Media:Website  Instagram  Facebook  LinkedinX 

Watch the YouTube version of this episode HEREAre you a firm owner looking to integrate technology into your business? In this episode, host Tyson has a conversation with Dr. Cain Elliott, the Chief Legal Futurist at Filevine, about the evolving landscape of legal technology. Dr. Elliott discusses his role in developing innovative legal tools, emphasizing the importance of historical trends and user feedback in shaping future advancements.As technology develops, the legal space can lean on it to create better processes and ways of working. Dr. Elliott shares some insight on how to develop legal tools while meeting client demands. It is important to understand what you want out of a legal tool. Are you looking for a tool that fits within a specific infrastructure? Do you want a tool that creates a better flow for communication or client intake? This has to be understood from both the firm and the technology company that is helping design or manage a tool.Dr. Elliott delves into the importance of those in the technology space to think about what can be done to raise standards or help outcomes. For most law firms, this is what legal tools and technology are used for. There might be conflicts within firms or even between a firm and a company as ideas are flowing or tools are being created. This is a core value that technology companies need to have as they go through the process of developing legal tools.Listen in to learn more!03:48 Document Assembly Tool Experience 10:40 Balancing Client Demands and Tech Feasibility13:39 Challenges in Building Future Tech 28:18 Understanding Database Limitations 33:20 Capturing Team Ideas37:53 The Challenges of Email Communication 54:51 Vulnerability in Legal Tech 59:59 Future of Legal TechTune in to today’s episode and checkout the full show notes here. Connect with Dr. Cain Elliott:Website  Instagram  Linkedin  Personal LinkedIn

Watch the YouTube version of this episode HEREAre you an attorney who is looking for ways to offer more to clients? In this episode of the Maximum Lawyer podcast, Tyson discusses premium offers that law firms can implement to enhance services and boost revenue, prompted by a listener's inquiry. Premium services are a great way to offer more to clients and bring in more revenue for a law firm. It is a great way to separate yourself from other competitors. Not every firm is going to do this and providing the white glove service will make you more desirable because you can offer many different services and they can rely on you for multiple things. It can also increase your revenue per employee, which can help attract more lawyers to your firm as well.Tyson provides some examples of premium offers. One example is a concierge service for files. It is good to have a dedicated person for a case that clients can speak to and go to for questions. This really helps streamline communication and case management. Another service is providing access to a channel where clients can reach you at all times. This would not be best for all clients, but would be good for high profile or complex cases.Listen in to learn more!02:57 Benefits of Premium Services 03:55 Differentiating Your Brand 07:49 Connecting Clients to Professionals 13:50 Pricing Strategies for Premium Services 19:32 Client Resource Library Tune in to today’s episode and checkout the full show notes here.

Watch the YouTube version of this episode HEREAre you a business owner who is looking for advice for your company’s growth and success? In this engaging podcast episode, Tyson and guest, Brian Mittman delve into the intricacies of business leadership, decision-making, and strategies for growth and profitability. Being a leader comes with needing to make tough decisions. For Brian, this includes understanding what the goal of a business is and what decisions need to be made to reach that goal. If the goal is to grow or make a lot of profit in a short amount of time, tough decisions like who to hire, who to let go and what aspects of the business need to change must be considered. Brian speaks to the need to map everything out in order to understand what needs to happen as time goes on.For a business to be successful, it is important for a leader to properly succession plan. This involves looking 5, 10 or 20 years into the future and knowing what you want the business to look like. Who has the energy and drive to lead the business once the current boss retires? Who will need to be trained or mentored to take over that role one day? These are all questions that need to be considered for future growth and success.Listen in to learn more!03:18 Past Experiences 12:47 Growth Plans 19:40 Transition of Partnership 25:29 Importance of Planning 51:30 Challenges of Growth 01:02:00 Salary Cap Exercise Tune in to today’s episode and checkout the full show notes here. Connect with Brian:Website 

Watch the YouTube version of this episode HEREAre you an attorney looking for a simple scheduling software? In this episode of the Maximum Lawyer podcast, Tyson introduces Google's new "appointment scheduling" feature.Having a good scheduling app can help anyone, especially attorneys stay organized and up to date on their day to day tasks and meetings. Tyson shares Google’s Appointment Scheduling feature. The simple feature makes scheduling faster and easier. What it entails is sending an acuity link to someone and giving them the ability to choose available times in your calendar. You can customize the settings on your end like meeting windows, how long the meetings can be, where the meeting will happen (such as Google Meets or in person) and buffer times. This feature allows you to avoid the back and forth of scheduling and spend time focusing on other priorities.Listen in to learn how to incorporate this feature in your life!02:10 Overview of Appointment Schedule04:53 Customizing Appointment Settings 08:16 Benefits of the New FeatureTune in to today’s episode and checkout the full show notes here.