
Rising Stars Podcast
Immerse yourself in the dynamic world of point-of-sale (POS) with the Rising Stars Podcast by Star Micronics, hosted by industry pro, Kate Orara. Twice a month, we explore the fascinating journeys of innovators and businesses navigating the challenges of technology's rapid pace.
In every episode, Kate Orara, Partner Development Manager at Star, takes listeners on an exploration of emerging retail technology trends and strategies with global industry giants. She's spent her entire career meeting all the right people, and now listeners everywhere can benefit from this vast network of channel gurus.
Always leading and always innovating, Star Micronics, a pioneer in POS and customer experience technology for over 60 years, welcomes you to join in helping shape a brighter future in the retail, hospitality, and cannabis industries.
Together, we rise!
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https://starmicronics.com
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Visit https://podcast.starmicronics.com for more information.
Explore our website: https://starmicronics.com
Latest episodes

Dec 15, 2021 • 28min
Building Business and A Community
In this episode of the Rising Stars podcast, join us for a discussion about the rare brick-and-mortar reseller storefront and how it can help build a successful business model. Host Brianna Moriarty interviews Debra Peters-Smith, CEO of Advanced Business Computing (ABC), an expert guide for highly personalized POS solutions and small business IT from start to finish.Together, Brianna and Debra discuss how ABC came to be, their extensive journey through the IT and POS space, and how having a physical storefront in Columbus, IN has helped cultivate and strengthen their community. They also touch on the critical need for tech in the growing cannabis retailer space, exploring the necessary hardware and software to help businesses build seamless customer experiences, furthering long-term success. Enjoy listening!Click here to connect with Debra on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!

Dec 1, 2021 • 29min
The QR Code Takeover
In this episode of the Rising Stars podcast, join us for a discussion about the QR code takeover. Host Brianna Moriarty interviews Ben Harrison, Director of Marketing at Addmi, a leading point of sale company specializing in QR codes and contactless ordering for the hospitality industry. Together, Brianna and Ben discuss all things QR codes, mobile ordering, and how the hospitality industry can use these easy technologies to boost efficiency and sales. They also explore how Addmi was ahead of the QR code trend and how the company continues to innovate, helping the hospitality industry bounce back throughout the pandemic. Enjoy! Click here to connect with Ben on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube. Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review!

Nov 17, 2021 • 23min
Surviving the Supply Chain Crisis
In this episode of the Rising Stars podcast, join us for a discussion about surviving the current supply-chain crisis. Host Brianna Moriarty interviews Brenda McCurry, Vice President of Merchandising at ScanSource, a leading global provider of technology products and solutions, focusing on point-of-sale, barcode, physical security, video, voice, and data networking. Together, Brianna and Brenda discuss the current state of the supply-chain, how to navigate and plan around delays, and using technology to develop point-of-sale systems that boost business. They also explore how ScanSource is educating and creating solutions for its partners to stay ahead of contactless payment trends in the digitalization of the marketplace. Enjoy!Click here to connect with Brenda on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review!

Nov 3, 2021 • 45min
Delivering Technology for a Post-COVID World
In this episode of the Rising Stars podcast, join us to learn about what retailers are doing to adjust to the after-effects of the COVID pandemic. Host Brianna Moriarty interviews Elliott Winskill, Head of Solutions at PMC, a merchant services provider (MSP) based in the UK. Together Brianna and Elliott discuss challenges that retailers are facing in getting customers back into the brick-and-mortar store, how to improve the customer experience, and upgrading retail technology. Enjoy!Click here to connect with Elliott on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Oct 20, 2021 • 39min
Succeeding in The Channel with BlueStar's Mark Fraker
Today’s episode is a special one as host Brianna Moriarty chats with Mark Fraker, VP of Marketing at BlueStar. Mark discusses a myriad of topics including: his 22-year-long career journey at BlueStar; the many benefits the TEConnect Program offers ISVs including end-user demand generation, SaaS financing, and more; the importance of partnerships and proper pricing models to new ISVs entering the reseller channel; how resellers can navigate and set realistic expectations for the ongoing component shortage issues; and more. Enjoy!Click here to connect with Mark on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Oct 6, 2021 • 29min
The Stadium of the Future
This week on the Rising Stars Podcast, host Brianna Moriarty sits down with Wayne Scarsella, EVP of Sports & Entertainment at Appetize (now a part of Spot On). Wayne chats about the recent Appetize/Spot On merger and how the two companies joining forces enables them to scale from two POS terminals at a coffee shop to 1,000+ POS terminals at a football stadium. Additionally, Brianna and Wayne discuss the importance of creating adaptive technology that’s able to quickly pivot to accommodate challenges like labor shortage, as well as merging traditional business operations (like hawking) with new technologies (like in-seat online ordering) to create frictionless solutions.Click here to connect with Wayne on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Sep 22, 2021 • 25min
Evolving Technology in the Cannabis Industry
In this episode of the Rising Stars podcast, join us for a dive deep into the booming cannabis industry. Host Brianna Moriarty interviews John Bachanov, CEO of Appspensary, a dispensary POS e-commerce software he and his long-time best friend founded in March 2020. Together Brianna and John discuss challenges modern cannabis dispensaries are facing including being a cash dominant industry, and online ordering inventory management. They also explore tips on navigating legal electronic payments, educating new online customers, retaining clients, and more. Enjoy!Click here to learn more about Star Micronics mG-Scale series.Click here to connect with John on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Sep 8, 2021 • 26min
Star's SDK and the Future of Mobile Software Development
In this episode of the Rising Stars Podcast, Star Micronics America’s Senior Product Integration Specialist, Guillermo Cubero, and Star Micronics Europe’s Software Development Manager, Lawrence Owen, discuss all things integration. From the history of Star’s SDKs for mobile devices and the importance of manufacturer-created POS SDKs to simplify the integration process, to the rise of cross-platform development and the significance of the collaborative GitHub community, get technical today on the podcast with Star’s finest integration experts.Learn more about StarPRNT SDK or StarXpand SDK. Click here to connect with Guillermo on LinkedIn, and click here to connect with Lawrence.And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Aug 25, 2021 • 35min
Reinventing Retail: How to Do More with Less
In this week’s episode of the Rising Stars Podcast, join us as host Brianna Moriarty chats with Samsung’s Senior Manager of Business Development B2B Mobility for Retail, Joe Hasenzahl. Dive into topics such as how the line is blurring between the shopper and the associate in the retail space, and the importance of intuitive B2B technology that mirrors consumer tech. Additionally, join us as Joe explores the three pillars of the future of retail, all of which are tied to technology: retail inventory management, customer experience, and retail associate acquisition and retention.Click here to learn more about Star's Universal mEnclosure.Click here to connect with Joe on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Aug 11, 2021 • 28min
Putting the 'Value' Back in VAR
In this week’s episode of the Rising Stars Podcast, host Brianna Moriarty speaks with Ben Eaton, Senior Sales Executive at ERS. Together they explore how – in a world full of one-click etailers – value-added resellers (VARs) can provide value to customers by supplying real-time stock information, proactively and personally confirming compatibility needs, and more.Click here to connect with Ben on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.
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