Rising Stars Podcast

On this episode of the Rising Stars Podcast, “QSR Delivery Done Right: Labeling, Scales & a Big Thank You from Kate,” host Kate Orara explores how QSRs and fast-casual restaurants can boost order accuracy and streamline delivery operations using modern POS scales and labeling solutions. From sticky linerless labels to precision bag weighing, she shares how the right tools can reduce errors, improve customer satisfaction, and simplify back-of-house workflows.Whether you're a franchise operator, tech partner, or solution provider, this episode offers practical insights into how labeling and POS technology can solve real-world challenges in high-volume environments.Plus, Kate shares a heartfelt thank you as she wraps up her time as host. A new podcast format is coming soon—stay tuned!Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

Join Kate Orara as she meets with Paul Leduc, CEO of Globe POS Systems, to explore how extended warranties are transforming the POS industry by minimizing downtime and protecting businesses’ most critical investments. Paul shares insights into common hardware failures, the real cost of POS system disruptions, and how extended warranties provide long-term savings and peace of mind.Listeners will gain valuable knowledge on the benefits of extended warranties, including how they enhance business continuity, reduce unexpected repair costs, and ensure seamless POS system performance. Paul also breaks down how Globe POS partners with Star Micronics to deliver reliable, cost-effective warranty solutions that keep businesses running smoothly.Tune in for an insightful conversation packed with expert advice on safeguarding your POS investment and maximizing uptime.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too," host Kate Orara explores the shift to cloud-based point-of-sale (POS) systems and why businesses are making the move. She breaks down the key advantages, from lower upfront costs and real-time data access to enhanced security and seamless scalability, helping VARs, ISVs, and business owners understand the long-term benefits.Discover how cloud POS keeps businesses competitive in a fast-changing market. Whether you're looking to future-proof your POS strategy or overcome objections to cloud adoption, this episode is packed with expert insights and actionable takeaways to help you stay ahead. Tune in now!Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

Join Kate Orara as she sits down with Rob Nordby, Channel Sales Manager at Elo Touch Solutions, to uncover the secrets to building strong, profitable channel partnerships in today’s fast-moving tech landscape. Rob shares key traits of successful ISVs and VARs, offering expert insights into how partners can maximize their relationships with manufacturers like Elo and Star Micronics.Listeners will learn best practices for partner collaboration, including how to leverage exclusive partner programs, optimize new product launches, and navigate common challenges in manufacturer-channel relationships. Rob also discusses the Elo Elite Partner Program, breaking down how it provides tangible benefits and long-term value.Tune in for an engaging discussion filled with actionable advice to strengthen partnerships and drive business growth.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "Navigating Tariff Policy Changes in the Retail Technology Industry," host Kate Orara offers actionable strategies for POS hardware professionals to stay informed and adapt to evolving tariffs. From assessing supply chain vulnerabilities to leveraging financial tools, Kate explores how VARs, ISVs, and distributors can protect their margins and support their customers amidst changing regulations. Discover practical tips on inventory management, cost modeling, and strengthening partnerships to mitigate risks and maintain competitiveness in the retail technology channel. Tune in for all the insights to help your business thrive in a tariff-driven landscape.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

Join Kate Orara as she sits down with Andy Szanger, Director of Strategic Industries at CDW, to explore the retail technology trends set to dominate NRF 2025, Retail's Big Show hosted by the National Retail Federation. Andy shares his expert insights on how advancements in self-service kiosks, payment technologies, and AI are shaping the future of the retail industry.Listeners will gain a deeper understanding of how mobile wallets, cryptocurrency, and machine learning are influencing POS system design and personalized marketing. Andy also highlights the most exciting innovations in retail tech, offers tips for selecting or upgrading POS systems in 2025, and discusses how retailers can stay competitive in this rapidly evolving space.Tune in for an engaging conversation packed with actionable advice and a forward-looking perspective on the retail tech landscape at NRF 2025!Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "The Future of Shopping: Virtual Try-Ons and AI Smart Carts," host Kate Orara explores two groundbreaking innovations reshaping the retail experience. From Goddiva’s virtual fitting room technology with Zyler to Intermarché’s AI-powered smart carts in France, Kate dives into how these advancements are redefining customer engagement and workflow effectiveness.Learn how virtual try-ons are bridging the gap between online and in-store shopping, reducing returns, and boosting customer confidence. Discover the potential of AI smart carts to transform grocery shopping by streamlining checkout, providing real-time suggestions, and delivering valuable insights to retailers.Tune in for an engaging look at the partnerships and technologies driving the future of retail, and uncover actionable takeaways for staying ahead in this wholly evolving industry.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "Prop 65 Compliance Made Simple for Resellers," host Kate Orara breaks down California’s Proposition 65 regulations and what they mean for Value-Added Resellers (VARs) in the retail technology space. Kate explains the basics of Prop 65, from identifying products with listed chemicals to ensuring proper labeling, so resellers can protect their business and customers while staying compliant.Learn how updates to Prop 65, such as BPA-free receipt paper requirements and specific warning label guidelines, impact your inventory and customer communications. Kate also shares practical steps for auditing products, working with manufacturers, and educating your team.Tune in to gain valuable insights and actionable strategies to navigate Prop 65 compliance with confidence.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "POS Partnership Tips: Choosing the Right Hardware Manufacturer," host Kate Orara shares expert advice for independent software vendors (ISVs) and resellers navigating the search for the ideal POS hardware partner. Kate outlines the top factors to consider when forming partnerships, focusing on integration support, joint marketing opportunities, and a commitment to innovation.Discover how hardware and software integration tools, such as APIs and SDKs, along with co-marketing initiatives and access to reseller networks, can drive growth and elevate your business. This episode also highlights the importance of working with manufacturers that invest in future-proof technology, ensuring scalability and long-term success.Tune in to learn actionable tips for choosing a POS hardware partner that meets your needs and supports your goals in today's competitive retail channel landscape.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.

On this episode of the Rising Stars Podcast, "Choosing the Right Channel Partner Program for POS Success," host Kate Orara offers crucial insights for value-added resellers (VARs) and independent software vendors (ISVs) seeking effective POS partnerships. Kate discusses the essential qualities to look for in a channel partner program, emphasizing how the right support and resources can drive growth.From onboarding simplicity and partner discounts on POS hardware to dedicated support specialists and a comprehensive partner portal, this episode covers key features that contribute to a successful partnership. Tune in to learn how aligning with the right POS hardware provider can boost profitability and support long-term success in the channel.Follow us on LinkedIn, Facebook, Instagram, X, and YouTube to stay up-to-date on all things Star.