
Social Pros Podcast
Presented by Convince & Convert, Social Pros is one of the longest-running marketing podcasts in existence! Focused on the nexus of social media and other marketing disciplines, we bring you interviews and commentary from companies including Google, Reddit, Uber, Oracle, and many more to understand how social media impacts brand marketing, content marketing, reputation management, public relations, paid media, and much more.
After more than a decade, Social Pros is still the one podcast that brings listeners inside the minds of marketing leaders making real impact. Join us as we dive behind-the-scenes and share actionable marketing strategies that you can immediately implement.
🎙 Listen to our episodes on our website—socialpros.com—or on your favorite audio platform.
Latest episodes

Jun 9, 2023 • 44min
Amy Landino Reveals Why Giving Generously Pays Off
We’re thrilled to welcome back success coach, author, speaker and marketing expert Amy Landino for this episode of Social Pros. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details If you are exploring how to grow your own social presence or you’re interested in becoming a more full-time creator, this is the show to take notes on! Amy Landino, success coach, speaker, author and marketing expert, joins Social Pros to provide some amazing tips and insights for creators. She updates us on the growth of her career since her first appearance on the show (back in January 2017), shares her top tips for using videos on social and explains how she nurtures her community. Plus, she tells us why we should support – not shock – our audiences, how to best navigate algorithms and why she thinks generosity is an essential part of any successful social strategy. So much to unpack – don’t miss it! In This Episode: 0:00 – Introduction 3:46 – Amy returns to Social Pros (after 6 years!) 4:41 – What Amy’s up to now 9:08 – How Amy evolved into Good Morning Good Life TV 12:52 – Navigating algorithms 19:57 – How clients can own their social 24:10 – The right cadence for CTAs 29:12 – From solo to managing a team 29:33 – How Amy nurtures her community 35:34 – Setting intentions 39:17 – Amy’s book and implementing mindfulness 41:10 – Final two 43:26 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Amy’s website Follow Amy on Twitter Follow Amy on LinkedIn Subscribe to Amy on YouTube Good Morning Good Life TV Amy’s books Visit SocialPros.com for more insights from your favorite social media marketers.

Jun 2, 2023 • 41min
How SHADOW Makes Its Clients’ Social Shine
We’re delighted to welcome Janay Smith, Director of Social at SHADOW, onto this episode of the Social Pros podcast. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details A variety of opinions, fresh ideas and different perspectives is so important in a team of social pros… which is why we were so inspired by how our guest on this episode manages her team and cultivates success. Janay Smith, Director of Social at SHADOW, joins us to talk about her career so far, top tips for multitasking and coping with burnout, plus how to attain and recognize success in this fast-paced social environment. She also reveals why community is at the root of all good social and that now is the time to relinquish control! In This Episode: 0:00 – Introduction 5:22 – Introducing Janay and Shadow 7:48 – How Shadow navigate clients through social 11:31 – How she approaches staffing 15:24 – Dealing with burnout 18:18 – Biggest trends on social 20:54 – Recognizing success with staff 24:04 – Indicating success 25:23 – Launching Sunbum’s TikTok 31:01 – Exploring Shadow’s social 35:29 – Janay’s final two 39:56 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Follow Janay on LinkedIn Shadow Follow Shadow on Instagram Follow Shadow on Twitter Visit SocialPros.com for more insights from your favorite social media marketers.

May 26, 2023 • 48min
How to Become an #AntiAbleism Ally on Social
On this episode of Social Pros, we are delighted to be joined by Tiffany Yu, the CEO and founder of Diversability. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details This episode of Social Pros is truly inspirational! Our guest has used highly-challenging personal events to create something remarkable. Tiffany Yu, CEO and founder of Diversability, joins this episode of Social Pros. Tiffany shares her inspirational story of grief and coming to terms with disability. She talks about how she created positives from obstacles in order to build Diversability and how she invites social pros to support the #AntiAbleism movement. In This Episode: 0:00 – Introduction 5:34 – Introducing Tiffany 6:06 – Tiffany’s story 10:18 – When she first shared her story 20:39 – Leveraging LinkedIn 27:36 – Her #AntiAbleism video series 34:38 – Tiffany’s (soon to be published) book 44:16 – The final two 46:54 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Diversability Tiffany’s website Follow Tiffany on Twitter Follow Tiffany on Instagram Follow Tiffany on LinkedIn Visit SocialPros.com for more insights from your favorite social media marketers.

May 19, 2023 • 48min
Take a Paid Social Deep-Dive with Andrew Foxwell
We are delighted to welcome Andrew Foxwell, Co-Founder of Foxwell Digital, onto this episode of Social Pros. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details Need a paid social refresher? The landscape is always changing and it’s easy to get impatient for the big results. But this week’s guest provides an in-depth look at leveraging paid social and staying on top of platform changes to work towards long-term success. In this episode, we are joined by Foxwell Digital Co-Founder, Andrew Foxwell. Andrew explains how to become a better marketer and looks at common misconceptions around paid social. Plus, he tells us how to navigate the constant changes and set yourself up for success by avoiding being beholden to social platforms! A super-insightful episode for any social pro. In This Episode: 0:00 - Introduction 4:45 – What Andrew is up to 8:16 – Data best practices 17:12 – Misconceptions around paid social 23:30 – Identifying progress 27:46 – Setting up for long-term success (and breaking free from platform changes) 35:57 – Data protection vs needing that data 45:11 – Andrew’s final two 47:52 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Foxwell Digital Foxwell Digital Memberships Follow Andrew on LinkedIn Follow Andrew on Twitter Visit SocialPros.com for more insights from your favorite social media marketers.

May 12, 2023 • 38min
How Vista Social Makes Marketing to Marketers More Human
We’re thrilled to welcome Brittany Garlin, Head of Marketing at Vista Social, on this episode of Social Pros. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details Consumers are super savvy nowadays. They don’t want convoluted, in-your-face marketing. They want something personal, down-to-earth and relatable…and this week’s guest keeps that front of mind. Brittany Garlin, Head of Marketing at Vista Social, joins this episode of the podcast. She explains Vista’s recipe for marketing to marketers, how they keep things human, authentic and relatable and how they’ve been using ChatGPT. Brittany also discusses mental health and burnout on social, defining success and why we social pros need to stay adaptable. In This Episode: 0:00 – Introduction 5:06 – What does Vista Social do? 9:11 – TikTok as a search engine 9:50 – Getting in the trenches with clients 11:16 – Being on camera 13:20 – Finding the right voice 14:56 – Using ChatGPT 25:08 – Staying authentic and human with AI 29:06 – Discussing mental health on social 32:44 – Measuring success/decisions on channels 34:15 – Where to follow Vista Social and Brittany 35:03 – Final two 37:22 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Vista Social Vista Social on Twitter Vista Social on Instagram Vista Social on TikTok Follow Brittany on LinkedIn Follow Brittany on Instagram Visit SocialPros.com for more insights from your favorite social media marketers.

May 5, 2023 • 39min
Practicing Mindfulness with Marketingprofs’ Allen Weiss
We’re thrilled to welcome Allen Weiss, CEO & Founder of MarketingProfs, on Social Pros this week for a masterclass in mental health and mindfulness. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details As social pros, we’ve all dealt with stress, burnout and anxiety…(gee, it’s probably a daily occurrence!) But it’s so crucial we remember to take care of our minds and our souls and prioritize our mental health. On this episode of Social Pros, we are joined by Allen Weiss, CEO & Founder of MarketingProfs. Allen joins the show to discuss the benefits of mindfulness and meditation, why self-care is so important and how social pros can integrate mental health into their working routines. Plus, Allen shares top tips on when and how to meditate, and plenty of other actionable advice. We can think of so many times we’d have benefitted from taking a few moments to meditate at work – and we’re sure you can to! Save and come back to this one in times of stress! In This Episode: 0:00 – Introduction 4:44 – Time to introduce Allen 9:04 – His involvement in marketing, mental health and teaching 12:20 – How meditation changed his life 13:19 – How trauma impacted his mental health 15:46 – What is mindfulness? 20:13 – How long is long enough? 23:06 – Do you need to use an app/prompt? 25:30 – Taking a breath! 29:45 – How social media employers can implement mindfulness 35:12 – Allen’s class 37:30 – Advice for social pros 38:17 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Be notified of Allen’s class Follow Allen on LinkedIn Follow Allen on Twitter Visit SocialPros.com for more insights from your favorite social media marketers.

Apr 28, 2023 • 46min
How One Creator Reached 800K Followers on Organic Alone
We’re thrilled to welcome Marilyn Mena-Scott, Body Piercer and Ear Stylist (and social media extraordinaire) at Paloma Piercing, onto Social Pros. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details Have you ever spent hours trying to magic up your next big social media idea? You’re definitely not the only one, but sometimes it’s worth going back to basics. That’s how this week’s Social Pros guest found success. Body piercing and ear styling extraordinaire, Marilyn Mena-Scott, joins the show to discuss how she went from zero to 800K followers in less than two years, making down-to-earth, authentic content. Marilyn explains how she approaches TikTok and Instagram, how she battles the challenges of social media algorithms and why being herself has been integral to her fast growth online. Plus, she shares why all brands need a face on social and our host, Anna Hrach, tells the unlikely story of how Marilyn has ended up on the show. It’s certainly a Social Pros first! In This Episode: 0:00 – Introduction 5:11 – Here’s Marilyn Mena-Scott 5:32 – An overview on Marilyn’s career 6:56 – How Marilyn was invited on the show 8:42 – How she got started on TikTok 13:27 – Anna on how she met Marilyn 17:10 – Why she keeps things simple 18:19 – Marilyn’s thoughts on possible TikTok bans 21:37 – Shadow banning experiences and algorithm challenges 25:24 – Marilyn’s TikTok strategy 29:39 – Engaging with your audience 32:22 – How Marilyn treats Instagram 35:30 – Tips for social marketers becoming solo creators 37:59 – Dealing with negative comments 39:44 – Final two 45:29 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Marilyn’s website Follow Marilyn on TikTok Follow Marilyn on Instagram Visit SocialPros.com for more insights from your favorite social media marketers.

Apr 21, 2023 • 42min
How Golin Goes All-in on Breaking New Social Ground
We are delighted to welcome Josh Rangel, Senior Vice President of Social Media at Golin, to this episode of Social Pros. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details When McDonald’s brought back their All-Day Breakfast, a simple press release or social media post wasn’t enough…but how did Golin and their team mastermind a mammoth relaunch campaign? On this episode of Social Pros, Josh Rangel, Senior Vice President of Social Media at Golin, shares why he and his team spent hours upon hours on Twitter for their McDonald’s All-Day Breakfast campaign. Plus, he shares top tips for stopping the scroll on social, helping clients leverage ever-changing platforms and finding a work-life balance. In This Episode: 0:00 – Introduction 4:26 – Introducing Josh Rangel 4:55 – How social has evolved at Golin 6:13 – Unpacking Golin’s McDonalds campaign 14:27 – Would they pull it off now? 16:41 – Earned media and authenticity 21:13 – Guiding clients through social challenges 24:15 – How to deal with burnout 28:20 – How Josh staffs teams at Golin 32:32 – Influencers changing the face of social 36:06 – Josh’s final two 41:13 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Check out Golin Follow Josh on LinkedIn Follow Josh on Twitter Visit SocialPros.com for more insights from your favorite social media marketers.

Apr 14, 2023 • 44min
Jay Baer on Why Now Is the Time to Win
We’re delighted to welcome back Convince & Convert Founder (and OG Social Pros host) Jay Baer onto this episode. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details We love when things come full circle on Social Pros! On this episode, we welcome back Jay Baer, founder of Convince & Convert, OG Social Pros host, business growth speaker, tequila influencer and…well, the list goes on! Jay explains his study, The Time to Win, and how social media teams can provide the speed customers want. He gives expert advice on social teams’ responsibilities, the role of social in business and navigating changes on channels. Plus, he reveals all about his fast-growing tequila-related content on TikTok and Instagram. This man never stops! Oh, and there’s plenty of Jay Baer-isms too! In This Episode: 0:00 – Introduction 4:43 – Introducing Jay Baer 6:25 – What Jay is up to now 11:03 – Download Jay’s report, The Time to Win 11:50 – Unpacking social customer care in 2023 14:42 – Benefits and drawbacks of live chat 19:22 – How social pros can enact his advice 25:06 – Future book plans 27:09 – Jay’s foray into creating tequila content 30:20 – What he’s learned from working with brands 33:46 – Coping with shadow banning on social 35:29 – How can creators take control of data? 37:46 – Trademark Jay Baer-isms! 38:59 – Jay Baer’s final two! 42:41 – Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Jay’s website The Time to Win Follow Jay on LinkedIn Follow Jay on Twitter Follow Jay on Instagram tequila.jay on TikTok Tequila Jay Baer on Instagram Visit SocialPros.com for more insights from your favorite social media marketers.

Apr 7, 2023 • 36min
See How Creativity Flies High with Songfinch
We’re delighted that our guest on this episode of Social Pros is Brandon Smithwrick, Head of Content at Songfinch. Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud ICUC Full Episode Details Songfinch is revolutionizing the custom gift industry, creating personalized songs with people’s unique stories. But how do they convey that magic on social? Brandon Smithwrick, Head of Content at Songfinch, features on this episode of Social Pros. Brandon’s a newbie at Songfinch, so he explains his methods for sharing new ideas among an established social team…without stepping on toes! Plus, Brandon explains the importance of user-generated content, their channel strategy and red flags when job-hunting. A fascinating interview that becomes a bit of a brainstorming session! In This Episode: 0:00 - Introduction 3:47 – Introducing our guest 4:01 – Introducing Songfinch 6:05 – Joining an established social team 8:57 – Leveraging UGC 11:16 – Pitching new ideas among an established team 13:46 – Songfinch’s artists 15:27 – Creative briefs 18:52 – Using different channels 21:44 – Leveraging underused platforms 27:10 – Pay to play on social 29:10 – Looking for a new role 33:47 – Brandon’s final two 35:18 - Outro Resources Schedule a consultation with ICUC Grab your free Social Media Audit Bundle Songfinch Brandon’s website Follow Brandon on LinkedIn Follow Brandon on Instagram Follow Brandon on Twitter Visit SocialPros.com for more insights from your favorite social media marketers.