Retail Gets Real

Just when retailers thought they understood Generation X and had figured out how to reach Millennials, here comes Gen Z.   The rise of social media and evolving technologies have ushered in rapid change, and a new generation will bring even more upheaval. On this week’s episode of Retail Gets Real, we look at the latest research on Generation Z and what retailers need to know about these young consumers.   Join our hosts as they chat with Mark Mathews, vice president of research development and industry analysis at the National Retail Federation, about Millennial and Gen Z consumers.

Making a doughnut isn't just about following a recipe; baking a delicious pastry requires a bit of philosophy, too. Learn all about it on this episode of Retail Gets Real: NRF's Bill Thorne and Jessica Hibbard discuss entrepreneurship and geek out about food with Greg Menna, co-founder and CEO of District Doughnut in Washington, D.C. Greg shares what he's learned from launching his company.   With a strong focus on quality, Greg and his business partners have created a growing brand seeking to reinvent a beloved treat. From starting the business to refining the menu and opening new locations, Greg talks about the power of passion, craftsmanship and community. We also find out where Greg turns for advice — and why he sometimes ignores it.

Large retailers like Walmart have an international presence, including hundreds of stores in China. No two countries shop alike, but a strong connection with the community is important no matter where you’re opening a business.   Maggie Sans, former senior vice president and chief corporate affairs officer for Walmart in China, joins NRF's Bill Thorne and Sarah Rand for a candid discussion about doing business outside the United States. Maggie shares her retail career story and explains the importance of community relations when it comes to establishing a global retail presence.   The products on the shelves might change, but Walmart maintains a strong, consistent brand regardless of location. Maggie shares the challenges of understanding China’s unique and sophisticated shopping culture, along with the cross-cultural learning experiences of adapting to international markets.

Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.