

Retail Gets Real
National Retail Federation
Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at retailgetsreal.com.
Episodes
Mentioned books

Mar 2, 2020 • 22min
#159 Understanding the future consumer
The consumer is constantly changing, and companies need to adapt and change quickly in order to keep up — or, even better, retailers can be proactive and get ahead of the curve. To tell us more about where the customer will be in 2022 and what retailers can do to prepare, we talk to Andrea Bell, Head of Insight for WGSN, who believes that the biggest point of differentiation in 2022 will be the dichotomy between different generations. Learn more at retailgetsreal.com.

Feb 24, 2020 • 24min
#158 How data drives decisions at TechStyle
TechStyle has built one of the most data-driven, deeply consumer-obsessed advertising groups by effectively building an internal agency that advertises across its portfolio of brands. They also have a unique membership model that rewards customers with better pricing and promotions, and in return, these members help TechStyle acquire more customer data. To learn more about the company’s unique model and where it’s headed in the future, we talk to Laura Joukovski, President of Global Fashion Brands for TechStyle. Learn more at retailgetsreal.com.

Feb 17, 2020 • 22min
#157 NRF Innovation Lab highlights and the future of AI in retail
The NRF Innovation Lab at Retail’s Big Show showcases over 50 of the most groundbreaking technologies in the retail space. Sucharita Kodali, an NRF Innovation Advisory Committee member and a retail analyst with Forrester joins the show to talk more about the Lab, along with one of the innovators from the lab, George Shaw, CEO and co-founder of Pathr, the first AI-powered spatial intelligence platform that uses anonymous location data to derive business insights in real-time. Learn more at retailgetsreal.com.

Feb 10, 2020 • 23min
#156 How to retain and recruit talent in a tight labor market
Indeed’s Director of U.S. Marketing Carmen Bryant and Economist Daniel Culbertson join Retail Gets Real from NRF 2020: Retail’s Big Show to share data-driven insights on the current state of the labor market and how retailers can adapt in a challenging environment. Learn more at retailgetsreal.com.

Feb 3, 2020 • 32min
#155 International retail trends to watch in 2020
Kate Ancketill, CEO and founder of GDR Creative Intelligence, discusses how technology is shaping consumer behavior, how retailers are responding worldwide and what the nascent “loneliness economy” looks like. Learn more at retailgetsreal.com.

Jan 27, 2020 • 25min
#154 Le Tote CEO on retail’s evolution
Rakesh Tondon is the co-founder and CEO of Le Tote, an online clothing rental business that recently acquired Lord & Taylor and opened its first physical location. Tondon shares how Le Tote is disrupting the fashion industry, why it’s opening physical locations and why it’s imperative for retail to continue evolving if it wants to survive. Learn more at retailgetsreal.com.

Jan 20, 2020 • 24min
#153 UncommonGoods: Creating unique and sustainable retail
When Dave Bolotsky was transitioning from retail analyst to entrepreneur in 1999, he set out to create an online concept that would capitalize on the opportunities presented by the growing sector of online retail without competing with huge retailers. Twenty years later, UncommonGoods stands out as a business model that champions sustainability in all forms. Learn more at retailgetsreal.com.

Jan 13, 2020 • 26min
#152 Inside Walmart’s Intelligent Retail Lab
While most of the industry is just starting to understand the possibilities of quickly evolving technologies like artificial intelligence and its applications for retail, Walmart is sprinting ahead with projects like its Intelligent Retail Lab, a fully operating store with an in-store AI lab. Mike Hanrahan, CEO of Walmart's Intelligent Retail Lab joins the show to share more about the lab and what it means for the future of retail. Learn more at retailgetsreal.com.

Jan 7, 2020 • 28min
#151 NRF 2020 Vision: Retail’s Big Show Preview
NRF 2020 Vision: Retail's Big Show is right around the corner, where nearly 40,000 retail industry attendees, and 800 exhibitors from 99 different countries joining NRF in New York City from January 12-14. To share what you can expect from retail’s biggest and best event, we talk to Susan Reda and Eric Olson, who helped program the event; Kevin Parakkattu, who is part of the committee responsible for curating the Innovation Lab; and Ellen Davis, who is president of the National Retail Federation Foundation and Senior Vice President of the National Retail Federation. Learn more at retailgetsreal.com.

Dec 30, 2019 • 26min
#150 The state of retail leading into 2020
National Retail Federation President and CEO Matthew Shay looks back on why 2019 was a great year for retail and looks forward to how policy, societal shifts, and technology will affect retailers in 2020. Learn more at retailgetsreal.com.