

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.For more information, visit www.ownedandoperated.com.
Episodes
Mentioned books

Dec 21, 2023 • 31min
#77- Using Compensation to Drive Business Growth
Uncover the principles of a successful compensation model on this episode with John and Jack. They dive into the structures they’re using for all roles on the team including: managers, technicians, and philosophy. Learn how to set goals, use bonuses wisely, and consider flat-rate incentives to boost productivity. Whether you run a business or are leading a team, get practical tips on tailoring compensation for different roles. Listen now for advice that could reshape your approach to motivating and rewarding employees.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 19, 2023 • 29min
#76- Maximizing the Daily Potential of Your Business
In this episode, John and Jack discuss how home service businesses handle their capacity. As a service, you are selling the time and expertise of your techs. The job is to fill capacity, and you should think about filling capacity like this: if you have a tech for eight hours, you want them to be working hands on the tools as much of those eight hours as possible. Strategic zoning, targeting marketing, and led gen are all a part of it! Tune in to learn how you can fill your capacity with the most efficient tactics. Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 16, 2023 • 10min
#75- Job Posts, Interviewing, and Onboarding That Attracts A-Players
Talking about recruitment for home services, John Wilson breaks it down in this Owned and Operated episode. He says focus on what you need, set clear expectations, and make the pay enticing. Skip the long task lists; have real conversations in interviews about how your business runs. He also highlights the significance of a strong onboarding process, emphasizing its role in preventing new hires from feeling left to figure things out. For additional tips, subscribe and stay tuned for upcoming videos!Episode Host:John Wilson: @wilsoncompaniesSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 14, 2023 • 26min
#74- Business Breakdown: Pool Service and Repair
In this episode, John and Jack immerse themselves into the world of pool service businesses. They discuss the appeal of hyper-focused route-based services, the potential for upselling in the industry, and the challenges of scaling in different regions. Tune in for a detailed exploration of customer acquisition strategies, seasonal considerations, and the overall dynamics of acquiring, or starting, and growing a pool service company.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 12, 2023 • 34min
#73- Damon Chlarson Tackling Challenges in the Construction Industry
In this episode, John and Jack interview Damon Chlarson, an entrepreneur who shares his experiences in the construction industry. Damon openly discusses the financial challenges, industry fluctuations, and even instances of fraud he encountered. His story provides valuable real-world lessons for aspiring business owners, especially those considering the construction sector.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Episode Guest:Damon Chlarson: @damon_chlSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 7, 2023 • 30min
#72- The Best Passive Income Businesses with Minimal Maintenance
In this episode of Owned and Operated, Jack brings a business to the table that provides passive income with minimal maintenance: Hydroelectric Plants. This unique and niche business breakdown explores the challenges and benefits of owning these facilities. From regulatory hurdles to potential synergies with solar and wind energy, this type of business is definitely one that John is now keeping on his radar.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 5, 2023 • 33min
#71- Exploring Business Ventures: Chimney Sweeping and Generator Service
In this episode, experience John and Jack's journey as they explore two unique business opportunities in the home services sector: chimney sweeping and generator service and installation. They also share some key factors like cost per click, labor acquisition, and overall business viability. Additionally, they discuss the challenges they've faced dealing with unexpected issues in their daily operations within the home services industry.Episode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjack Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Dec 4, 2023 • 2min
Owned and Operated Podcast Trailer
Welcome to 'Owned and Operated' – the podcast that dives deep into the world of home service entrepreneurship.Hosted by John Wilson, a third-generation home service entrepreneur and CEO of The Wilson Companies, this podcast was launched in 2021 to bridge the gap between industry experts and listeners.Join us every Tuesday and Thursday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.Episode Host:John Wilson: @wilsoncompaniesCheck out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Nov 30, 2023 • 32min
#70- Breaking 3 Million in Your Home Service Business
Navigating the challenges of scaling a business beyond $3 million, John and Jack emphasize the importance of additional resources and share personal experiences. They advocate for strategic company acquisitions to streamline growth, covering topics such as debt management and the value of learning from challenges.Curious to learn from these seasoned entrepreneurs and unlock the secrets to scaling your home services business beyond $3 million? Don't miss out – listen now and discover the keys to successful scaling! Discussion Highlights:Scaling Struggles: Unpacking the challenges of scaling beyond $3 million, they stress the demand for increased resources.Acquisition Advantage: They highlight the benefits of acquiring home services companies, enhancing resources, talent pools, and operational efficiency.Smart Debt Approach: They share their strategy of utilizing SBA debt and its impact on maintaining a favorable debt-to-revenue ratio.Hands-On Involvement: Emphasizing the reality of personal involvement, especially in smaller home services companies, they draw from personal experiences to emphasize the importance of direct involvement.Balancing Regret and Learning: Reflecting on their journeys, they touch on the potential challenges of buying businesses under $3 million.Accountability Matters: The conversation highlights the crucial role of taking responsibility and being accountable for the success of your home services business.Small Business Struggles: This episode explores the challenges that small businesses encounter, such as hiring skilled talent, managing heavy workloads and navigating the intricacies of running a home services business.Host: John Wilson: @wilsoncompaniesHost: Jack Carr: @thehvacjackSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fasSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Nov 28, 2023 • 37min
#69- Home Service Marketing: Shoulder Season Strategies
Join John and Jack in this episode as they share practical strategies for thriving in the home services industry's shoulder seasons. From tech tips to customer connections, learn how to boost your business year-round with proactive and strategic marketing methods.Ready to up your home service game? Tune in now for actionable tips to enhance your business during shoulder seasons and master strategic marketing methods!Host: John Wilson: @wilsoncompaniesHost: Jack Carr: @thehvacjackSpecial thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.John Wilson is hosting a workshop in March! Join us March 19th-21st for the Breaking $5 Million Workshop! It’s specifically crafted to help you take your home service business to the next level. Seats are limited and tickets are selling fast. You can check out the agenda and get all the details right here!Don't forget to subscribe!Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcoSPOTIFY | APPLE PODCASTwww.ownedandoperated.comContact us: info@ownedandoperated.comSend Us Mail!More Ways To Connect with O&O John's YouTube Channel Weekly Newsletter Leave a Review John Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.