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Design Systems Podcast

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Jun 12, 2024 • 41min

111 - How AI is Revolutionizing Design Systems and Customer Experiences with Dave Calleja

Send us feedback or episode suggestions.Chris Strahl welcomes Dave Calleja back to the podcast to discuss the changing nature of design systems, integrating AI into the human creative process, and how to use behavior data for real-time design adaptations. Dave shares his views on the importance of design systems to customer experiences and how modern tools help scale personalized experiences that align with brand vision. Tune in to discover how the future of design systems is being shaped by AI, automation, and personalized content.View the transcript of this episode.Check out our upcoming events.GuestDave leads the design practice at Merkle and dentsu in Australia-New Zealand as well as their Design Systems offering globally. He is deeply passionate about the role design plays creating in exceptional, memorable and transformative customer experiences. Right now, he’s focused on helping teams deliver a clear experience vision to every moment in the customer journey. You can connect with Dave on LinkedIn.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.TranscriptChris Strahl [00:00:00]:Hi, and welcome to the Design Systems podcast. This podcast is about the place where design and development overlap. We talk with experts to get their point of view about trends in design code and how it relates to the world around us. As always, this podcast is brought to you by Knapsack. Check us out at knapsack.cloud. If you want to get in touch with the show, ask some questions, or generally tell us what you think, go ahead and tweet us at thedspod. We'd love to hear from you. Hey, everyone.Chris Strahl [00:00:22]:Welcome to the design Systems podcast. I'm your host, Chris Strahl. Today I'm here with a repeat guest, Dave Calleja. Dave, it's so great to have you back. I know you're in the midst of a little bit of career reorganization, so why don't you talk about what you're doing these days?Dave Calleja [00:00:36]:Thanks, Chris. Really excited to be here again and really looking forward to the conversation. So my role has changed a bit since we last spoke. I'm responsible for experience design across Dentsu and Merkel in AnZ, and I'm also really excited to be leading our global design systems capability across Merkel.Chris Strahl [00:00:53]:Well, hey, it's great to have you back. It's been a long time coming. You were actually reminding me before the show that we used to record these asynchronously, like, with a ton of different software and everything like that. And, like, it's actually a different world of podcasting now that you've returned, so eager to have you back on, get kind of an update. And also, you know, one of the things that sparked this conversation was a post about the use of AI in design systems, and so I'm stoked to talk about it.Dave Calleja [00:01:18]:Yeah, likewise. You know, the world is changing so much faster since we last spoke. Like, we've
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May 28, 2024 • 33min

110. The Evolution of ServiceNow's Design System with Meredith Van Lier

Meredith Van Lier, Director of Product Management at ServiceNow with over 15 years in enterprise and consumer spaces, discusses the transformation of ServiceNow's design system. She emphasizes a shift towards a flexible, user-centric approach, promoting collaboration and accessibility. Key topics include integrating design systems in low-code environments, enhancing user experience through customization, and fostering shared ownership in design principles. Meredith also highlights the importance of quality over quantity in product development, ensuring a seamless experience for users.
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May 14, 2024 • 26min

109. Making Design Systems Inclusive with Accessibility Specialist Daniel Henderson-Ede

Daniel Henderson-Ede, an accessibility specialist at Pinterest, sheds light on the challenges and significance of inclusive design for those with disabilities. He discusses how accessibility should be a foundational aspect of design systems, not just an afterthought. Using a Tex-Mex metaphor, he illustrates how consistent design enhances usability. The conversation also covers practical strategies for creating accessible themes and the importance of team collaboration in embracing these practices, ultimately aiming to enhance user experience for all.
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11 snips
Apr 30, 2024 • 32min

108. U.S. Bank’s Beau Ulrey on Building Trust Through Design Systems

Beau Ulrey, Design System Manager at U.S. Bank, delves into the world of design systems and their impact on customer trust. Topics include his journey from IBM to U.S. Bank, the role of design systems in banking, team dynamics in product development, stakeholder support, and the value of community engagement in design system development.
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Apr 16, 2024 • 35min

107. The Evolution of IBM's Carbon Design System with Scott Strubberg

Send us feedback or episode suggestions.Join host Chris Strahl as he welcomes our guest Scott Strubberg to the Design Systems Podcast. Scott is a product manager and a key figure behind IBM's Carbon Design System. Today’s conversation unravels the complexities and innovations of integrating brand consistency across digital and physical realms. Chris and Scott explore how feedback and community contributions shape the system's evolution, and delve into IBM's unique "brand first" approach. Tune in to discover the strenuous yet rewarding process of managing design systems at scale and the significant role of community and partnerships in driving a design system forward. View the transcript of this episode.Check out our upcoming events.GuestScott Strubberg is a Product Manager, Front-end developer, Designer, and Educator. Though his career has taken many forms over the years, a common thread of connecting technology to the people who need it has always been present. He spends most of his day rallying designers and developers around a common cause. When he’s not doing that, he’s a full-time parent along with his wife and their three boys.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.
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16 snips
Apr 2, 2024 • 47min

106. Brad Frost on Adaptable Design Systems

Brad Frost, a leading voice in design systems, discusses the importance of adaptable design systems that resonate with diverse brand identities. Topics include creating global frameworks, 'recipes' for specific use cases, and industry-wide component standardization. The conversation highlights the layers of successful design systems, emphasizing efficiency in building products and prioritizing functionality over aesthetics.
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Mar 19, 2024 • 40min

105. Ranjeet Tayi from Informatica: AI-Driven Design

Send us feedback or episode suggestions.Informatica's design and AI director, Ranjeet Tayi doing us on the Design Systems Podcast to discuss AI's transformative impact on design systems, elucidating the shift from static products to dynamic, personalized AI-driven experiences. Chris and Ranjeet navigate through the intricacies of AI's influence on crafting hyper-personalized interfaces, the burgeoning role of predictive analytics in UIs, and the ascendance of voice and text as forefronts of design. The discussion extends to the integration of AI in chatbots, the pivotal role of open-source tools, and the breakthroughs in creativity AI has facilitated in areas like movie and music production. Furthermore, we probe into the indispensable role of design systems in fostering cohesive components, enhancing personalized branding, and amplifying user engagement through continuous learning. Our conversation culminates by highlighting the convergence of AI and design, underlining the significance of structured data, ethical considerations, and AI's capability to redefine the software development lifecycle.View the transcript of this episode.Check out our upcoming events.GuestRanjeet Tayi, Director of AI Experience at Informatica, brings 18+ years of UX and AI leadership, advocating GOOD DATA & GOOD DESIGN. Worked at SumTotal, PURE IT Usability Research, and co-founding Mind Visions, he holds 5 patents and is an extraordinary recipient, with a background in Philosophy in Mass Communication & Design Management. Recognized as a speaker, author, and design awards judge, Ranjeet actively serves on non-profit boards & design councils.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.
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Mar 12, 2024 • 46min

104. Shawn Cheris from Adobe: Spectrum 2 Design System and AI’s Role in the Future of Design

Send us feedback or episode suggestions.Chris and Shawn explore how design tools shape final products, emphasizing the crucial role of managing elements like forms and tables. Shawn shares insights on uniting Adobe departments for greater cohesion and how Spectrum 2 reflects organizational change. They discuss AI integration in design interfaces, drawing parallels with Apple's iPhone design evolution, highlighting AI's potential to revolutionize user experiences. Hear about intricacies of translating visual designs into functional code and maintaining brand consistency across product suites. They reflect on the challenges and excitement of problem-solving iterations, the evolution of design systems, and aligning brand with user experience.View the transcript of this episode.Check out our upcoming events.GuestAs a Senior Director of Experience Design at Adobe, Shawn Cheris runs Spectrum—an organization responsible for the overall brand and experience of all Adobe products—with teams focused on design systems, brand, iconography, content strategy, engineering, prototyping, and more. Outside of work, Shawn is also a father and husband and enjoys building (physical) things, photography, making music, cooking, baking, and a million other hobbies he wishes he had more time for. HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.
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Mar 7, 2024 • 35min

103. Nate Baldwin from Intuit: Multi-Brand Theming in Complex Organizations

Send us feedback or episode suggestions.In this episode of the Design Systems Podcast, we explore the intricate world of theme management in complex design systems at Intuit. Nate Baldwin, Principal Designer at Intuit, shares a revolutionary framework for design tokens, enhancing governance and accessibility. We learn about Figma's role in color swapping and Intuit's theming engine for granular adjustments. Discover the balance between brand integrity and user personalization, and how tools like Leonardo and Proportion support adaptive theming. Join us for insights into personalized internet design and the challenges of thematic flexibility with Intuit's Nate Baldwin.View the transcript of this episode.Check out our upcoming events.GuestNate Baldwin is a Principal Product Designer on the Intuit Design System team. Nate is experienced with multi-brand theming, adaptive color systems, and design tokens. He is the creator of Leonardocolor.io, Proportio.app, and the interactive color guide ColorAndContrast.com. Connect with Nate at https://natebaldw.in.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.SponsorSponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.
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Feb 29, 2024 • 30min

102. David Müller: Intentional Breakpoints and AI Insights

Explore the challenges of intentional breakpoints in design systems, balancing consistency and flexibility in large companies. Discover the concept of anti-fragility in banking design, innovative pattern creation for problem-solving designers, and the importance of strategic breakpoints for user-friendly systems. Dive into the evolving roles of UX/UI designers in an AI-driven world, emphasizing the fusion of data and user insights in creating meaningful design systems.

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