Hosts: Bo-Tsun Chen and Sandra OrozcoOur guest today is Mark Smyth from Accenture.Mark, you are very welcome to the podcast. Could we with start a brief introduction and how you ended up in consulting?1.Would you consider yourself generalist or a specialist, a T shaped or π shaped person?2.What tips would you give someone starting out as a consultant?3.Comment on the consultant as problem-solver.4.Do you ever admit the limits of your knowledge?5.Is it enough to know a little about a lot and a lot about one thing in particular? 6.Is failure an option? How do you deal with it?Okay, well, I think we can wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Mark Smyth – Technology Strategy Consultant - https://www.linkedin.com/in/mark-smyth-72963649/AcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Hosts: Dimitrios Delemissis and Theodoros ChatzidimitriouOur guest today is Tom Rourke.Tom works in kyndryl, with the most interesting job title, “Global Leader for Co-Creation”You are very welcome to the podcast Tom. Could you say a few words about yourself and kyndryl?1.     For someone starting out could you sketch the learning journey to become a consultant?2.     Could you talk about co-creation, does it relate to design thinking?3.     How or when do you start the process with a client?4.     What do you say to the statement that “ideas and solutions are easy, that the real problem is finding real problems”?5.     Should we separate the strategic from the technical aspects of a transformation?6.     Does the start-up motto of "fail fast and fail forward" apply in a corporate environment?7.     Do you have any advice on enabling shared understanding across and between teams? 8.     Where do you see Data Analytics fitting in the consulting palette?9.     On the idea that consulting is a team sport, could you share tips on enabling shared understandings across and between teams?10.   What is on your radar for the next 5 years?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Tom Rourke – LinkedIn profile: https://www.linkedin.com/in/tom-rourke-1a8b70/AcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource:  https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Hosts: Jesus Cortina Bernal and Odhrán McDonnellWe are delighted to have Jefferson Cowhig to talk with us today. Jeff works in Financial Services Technology Transformation for EY.You are very welcome to the podcast Jeff. Could you say a few words about your own background and experience in consulting and technology?1.Can we start with an article we have been reading, Henrik Kniberg & Anders Ivarsson’s “Scaling Agile @ Spotify”. What were your impressions when you first learnt about the Spotify model? [2012-2016- the Tribes, Squads, Chapters & Guilds… How LeSS/SAFe reacted and interpreted it then and since?]2.You are a fan of “Team Topologies”, could you tell us about the approach? [candles and cake problem? - organisations are complex, and large organisations are complex and complicated a tool for analysing structure and introducing change for teams, and teams of teams - Team Topologies, matrix diagrams, organisation charts – help to make organisations tangible – capture connections, responsibilities, reporting.]3.Could you share any tips on approaches that embed communication across hierarchies and between teams? [when you are shaping an organisational change, or within the consulting organisation itself…]4.How do you start an agile transformation? [Organisational change processes are difficult, take time, and often encounter resistance - facilitation, bottom up, sponsor backed, sprints/design-thinking?]5.What do you say to the statement that “ideas and solutions are easy, that the real problem is finding real problems”? [rather give my team problems to solve rather than solutions to implement]6.How has consulting changed over the last couple of years working the Covid?7.Any final thoughts on changes coming over the next 5 years?8.Another question?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:https://eyfinancialservicesthoughtgallery.ieJeff’s talk to ALI in March 2021 - https://www.youtube.com/watch?v=nuaOfQzFYmUBooks and models referenced included:•Team Topologies: https://teamtopologies.com/key-concepts •Book: Agile IT Organization Design | Thoughtworks - https://www.thoughtworks.com/insights/books/agile-it-organization-design•Cynefin Framework About - Cynefin Framework - The Cynefin Co - https://thecynefin.co/about-us/about-cynefin-framework/•Kniberg Product Ownership Video: Agile Product Ownership in a Nutshell - YouTube - https://www.youtube.com/watch?v=502ILHjX9EE•Jeremiah Lee: Spotify’s Failed #SquadGoals (jeremiahlee.com) - https://www.jeremiahlee.com/posts/failed-squad-goals/•SAFe: SAFe 5 for Lean Enterprises (scaledagileframework.com) - https://www.scaledagileframework.com/•LeSS: Overview - Large Scale Scrum (LeSS) - https://less.works/Credits and LicenseMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Host(s) Emma Matthews and Soumya Seniaray Our guest today is Matteo Collina, Chief Software Architect at NearForm, the Irish enterprise software solutions company, headquartered in Waterford and offices around the world. Among other things Matteo is an active open-source contributor, is on the steering committee for Node.js, and over his career has developed a deep understanding of the business of consulting…Thank you for joining us, Matteo, can you start by telling us a little more about yourself?1.Let’s start with the dark side of the business of consulting, it has a dark side, doesn’t it? 2.And yet the business of consulting is hugely important for client organisations. What does it take to get good at consultancy? 3.How can a services firm ‘flip’ the junior/crunch model?4.How long does it take to learn how to work with a client organization?5.What do you say to the idea that it is the consultant’s job to build the knowledge of your own clients? 6.By imparting your knowledge to clients, don’t you cannibalise your own business? 7.Is the analyst role and the consultant role different?8.Where does design happen; is there room for design in consulting? 9.You're with a client and it becomes clear that they haven't identified the real problem...10.Any thoughts on how to become a better communicator11.And finally; does consulting pose ethical challenges, how do you deal with them?Well on that note, I think we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Matteo Collina, open-source contributor and member of the Node.js Technical Steering Committee member, Chief Software Architect at NearForm, the Irish enterprise software solutions company.https://www.nearform.comAcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Original artwork by Conor Fitzpatrick; additional graphic design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Host(s) Tristan Flüchter and Sinead ClearyOur guest today is Shradha Shaw. Shradha is a Senior Analytics Consultant at Deloitte Ireland with experience in Business Intelligence and Data Transformation.Thank you for joining us, Shradha, can you start by telling us a little about yourself?1.     Is the analyst role and the consultant role different?2.     What do consultants do? [is being a consultant more about developing technology or strategy?]3.     What does a day on a sprint look like?4.     You're with a client and it becomes clear that they haven't identified the real problem...5.     How do you cope with resistance on a project?6.     Would you ever admit the limits of your knowledge?7.     Where does design happen; is there room for design in consulting? [where or how does design and design action emerge?]8.     Is consultancy usually time-boxed project-oriented or more open-ended and long-term?9.     And finally; does consulting pose ethical challenges, how do you deal with them?Well on that note, I think we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Shradha Shaw is a Senior Consultant within Deloitte Ireland’s Analytics & Cognitive team experience in Business Intelligence and Data Transformation across a range of sectors including Financial Services, Life Science and Public sector.AcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource:  https://www.benpruntymusic.com/License: Non-transferable license. Use with permission by Ben Prunty.Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Host(s) Wenqiao Xu, Upama GhoshOur guest today is Christina Phillips. Christina is a senior lecturer in business analytics at Liverpool John Moores University and has worked in applied scienced research, problem solving, and solution development for industry.Thank you for joining us, Christina, can you start by telling us a little about yourself?1.Is data science more about statistics, application development or organisational change?2.Where do you see the role of data analysts or scientist fitting in to existing organisations? 3.What needs to happen to make problem solving possible? – what are your go-to approaches when setting out to solve open-ended problems?4.Let’s say you're on a job and it becomes clear that they haven't identified the real problem...5.Can you talk about the different hats that analytics professionals need to wear: as technical expert, facilitator, change agent etc.6.Is failure ever an option?7.How do you handle the politics of being a consultant?8.Any thoughts on becoming a better communicator?9.What ethical concerns do consultants encounter?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:Christina Phillips: Senior lecturer business analytics at Liverpool John Moores University and visiting research fellow at Leeds University Business School.Co-chair of the Problem Structuring Methods special interest group at The OR Society (link)AcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Used with permission by Ben Prunty.Cover Art Title: Pick and MixArtist: Conor FitzpatrickGraphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (used with permission by Conor Fitzpatrick)Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Host(s) Calum Comerford and Kunal GuptaHello, I am CalumAnd I am KunalOur guests today are Siobhan Duggan, Amanda Creane from GS1 Ireland .Can you start by introducing yourselves and give a short overview of GS1?1.Could you tell us about the project you took part in to keep track of Covid-19 vaccines for Ireland’s national health system?2.Further to this could you comment on how the opportunity came about?3.Is the TrackVax initiative unique or was it simply an accelerated version of the kinds of projects that GS1 works on all the time for its members?4.How did you get buy-in from key actors and stakeholders?5.Is this kind of cooperation only feasible when there’s a central government actor, in this case the HSE or the National Immunisation Office (NIO)?6.The pace of the project was unbelievably fast what tools did you use to keep track of milestones, software changes and actions?7.What governance structure was in place to facilitate decision making and transparency of project direction?8.What were the key challenges encountered when implementing this project?9.This sounds like an amazing project to have been involved in, what were the key learnings and what thoughts could you share with our audience as the embark on their careers?10.Where do you see GS1 fitting in the technology adoption cycles of its member companies?11.How do you answer the question of using standards-based technology for competitive advantage versus technology for everyone’s benefit?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Notes:https://www.gs1ie.orghttps://www.eolasmagazine.ie/keeping-track-of-the-covid-19-vaccine/AcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

You are listening to an episode of the technology consulting series on design talkA place for talking about consulting with: experts, technologists, clients, and educators.Hello, I am Allen HigginsWe start this season in conversation with Sean McGarraghyFirst Sean, tell us a little about your own career before we look inside the business of Technology Consulting…1.     What tips would you give someone starting out?2.     Is it enough to know a little about a lot and a lot about one thing in particular? A generalist or a specialist, a T shaped or π shaped person?3.     Do you ever admit the limits of your knowledge?4.     How do you handle the politics of being a consultant?5.     What ethical concerns do consultants encounter?6.     Can you comment on approaches for consulting in 'flat' versus a 'hierarchical' client organisations.7.     Other question?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.Thank you for listening. The music is “Impulse” by Ben Prunty, from his album, Chromatic T-Rex and is used with his permission.Subscribe to Design Talk (dot IE) to be notified when new episodes are released.Notes:https://people.ucd.ie/sean.mcgarraghy/publicationshttps://people.ucd.ie/allen.higgins/publicationsAcknowledgementsMusic Title: ImpulseArtist: Ben PruntySource: https://www.benpruntymusic.com/License: Non-transferable license. Permission granted by Ben Prunty (personal letter)Cover Art Title: Pick and MixArtist: Conor Fitzpatrick; and Graphic Design: Allen HigginsSource: Fitzpatrick_Unamed.jpg -> PickAndMix-Name.pptxLicense: CC BY-NC-SA 4.0 (Permission granted by Conor Fitzpatrick (personal letter))Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.

Host(s): Otto Maeglin and Ruairi Doyle We are talking with Maurice Knightly, Entrepreneurial Specialist at UCD Innovation AcademyYou are very welcome to the podcast, Maurice. Can you tell us a little about yourself to begin? 1.Entrepreneurship seems to have become intrinsically linked with “Design Thinking” and “Design sprints”, hackathons and jams. Why this connection? 2.Is it only digital enterprises joining with this, who is using it and why? 3.Can anyone develop a design attitude? How can a newbie start out? 4.Can you talk about the role of the facilitator? What are the benefits of having someone facilitate a group design sprint? 5.Facilitation is subtle and difficult. What do you look for in our own facilitation practice, how do you stay fresh and keep on-track? 6.How sustainable are Sprints? If the approach is so productive, why don’t we do them all the time? Other questions?Well, we’ll wrap up there.Thank you for sharing your thoughts and experiences today.AcknowledgementsMusic(EzaOne - Supernova: youtu.be/xZDYu5azS-c)Title: Eza One - SupernovaArtist: Argofox (record label)Source: “https://soundcloud.com/argofox/ezaone-supernova”License: “CC BY”Argofox is a record label releasing royalty free music for creators to use in monetized videos and streams in exchange for credit.Cover Art Title: The Driver - Humanscale Blueprint - Space Envelope for a Compact AutomobileArtist: Graphic design by Allen Higgins Source: fileLicense: CC BY-NC-SA 4.0The graphic is under Fair Use and adapted from “Space Envelope for a Compact Automobile” from Humanscale 7/8/9 booklet by Niels Diffrient, Alvin R. Tilley and David Harman; Henry Dreyfuss Associates, M.I.T. Press (1981) Hosted on Acast. See acast.com/privacy for more information.

Hosts: Sarah Keniston and Ethan Duffy Welcome to the podcastIn today’s episode we talk with Denis Kennedy, an Accessibility Consultant and lecturer.You are very welcome to the podcast Denis. To start, can you tell us a little about yourself?1.For you, what is the essence of design?2.What are some examples of good design or bad design?3.Do we have to make trade-offs between accessibility and usability in software?4.Can you talk about the challenge of making the case for accessibility from day one?5.Who do we raise awareness about accessibility requirements when pitching a project/product?6.How tough is your audience? How do you get them on-side?7.How do we evaluate an app for different levels of accessibility use?8.How deep does accessible functionality need to go?9.What lessons have you learnt that have changed your approach on new projects.10.And any final comments before we finish?Well, we’ll wrap up there.Thank you for talking with us today.Notes:Denis Kennedy: LinkedIn - https://www.linkedin.com/in/denis-kennedy-098982b2/AcknowledgementsMusic(EzaOne - Supernova: youtu.be/xZDYu5azS-c)Title: Eza One - SupernovaArtist: Argofox (record label)Source: “https://soundcloud.com/argofox/ezaone-supernova”License: “CC BY”Argofox is a record label releasing royalty free music for creators to use in monetized videos and streams in exchange for credit.Cover Art Title: The Driver - Humanscale Blueprint - Space Envelope for a Compact AutomobileArtist: Graphic design by Allen Higgins Source: fileLicense: CC BY-NC-SA 4.0The graphic is under Fair Use and adapted from “Space Envelope for a Compact Automobile” from Humanscale 7/8/9 booklet by Niels Diffrient, Alvin R. Tilley and David Harman; Henry Dreyfuss Associates, M.I.T. Press (1981)Podcast LicenseDesign Talk (dot IE) CC BY-NC-SA 4.0 The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast. Hosted on Acast. See acast.com/privacy for more information.