Mastering eCommerce Marketing

On this episode of Mastering E-Commerce Marketing, host Eitan Koter sits down with Reuben Mattinson, the founder and CEO of RJM Tax Exemption, a company that has helped over 5,000 e-commerce businesses simplify their tax operations and focus on growth.Reuben started RJM six years ago after running into endless hurdles trying to sell products into the U.S. as a UK-based entrepreneur. What began as his own frustration with confusing tax rules turned into a business built to take that stress off other sellers.Today, RJM Tax Exemption is ranked number one in the U.S. for both tax preparation and company registry on Trustpilot, with nearly 500 five-star reviews, a testament to how many entrepreneurs he’s helped sleep better at night.In this conversation, Eitan and Reuben talk about what it really takes to stay compliant when selling into the U.S. They break down what “nexus” means, how sales tax actually works across different states, and the common mistakes that can hold up a business sale later on.They also discuss when to get serious about tax planning, the myths around platforms like Amazon and Shopify handling everything for you, and how international sellers can set up a strong foundation for long-term success.Beyond the numbers, Reuben shares how his company’s culture, rooted in faith, family, and genuine care, plays a big role in how they operate and why their clients keep coming back.It’s a calm, honest conversation that turns a complicated topic into something every founder can understand. If you’re building an online brand and want peace of mind about your U.S. taxes, this episode is a great place to start.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Reuben Mattinson, CEO at RJM Tax ExemptionReuben Mattinson’s LinkedIn | RJM Tax ExemptionTakeaways:Ruben started RJM Tax Exemption to help e-commerce entrepreneurs with tax complexities.Faith, family, and love are core values that guide Ruben's business philosophy.E-commerce tax is a niche that requires specialized knowledge.Simplifying tax processes is crucial for client peace of mind.Determination and perseverance are key traits for entrepreneurs.RJM Tax Exemption offers a comprehensive tax solution for e-commerce businesses.Understanding nexus is essential for tax compliance.Many e-commerce leaders make mistakes regarding sales tax obligations.Proactive tax planning can save businesses from future headaches.Building trust with clients leads to loyalty and positive reviews.Chapters:00:00 Introduction to E-commerce Tax Solutions02:23 Ruben's Journey and Founding RJM Tax Exemption06:03 Understanding E-commerce Tax Complexity08:34 Common Sales Tax Mistakes in E-commerce10:54 Explaining Nexus and Its Implications14:24 Sales Tax Registration and Compliance17:17 Myths About Tax Collection on Marketplaces19:26 Launching a Foreign E-commerce Brand in the US21:02 Navigating Tariffs and Market Changes23:10 Building Client Trust and Loyalty25:07 Client Success Story and Lessons Learned27:14 Conclusion and Final Thoughts

Host Eitan Koter opens this episode with Rick DeLisi, author and longtime customer loyalty researcher at GLIA, an interaction platform for banks and credit unions. Rick has spent years studying how everyday conversations with customers shape whether they stay or leave.He starts simple. People want what they want, their way, right now. That idea runs through the whole talk. Rick explains how to meet that bar by pairing quick, automated help for routine questions with a warm handoff to a person when things get complex.They get clear on measurement. Many teams launch AI without proving it works. Rick shares how to track real outcomes, not just fewer calls. Think cost to serve, loyalty signals, and what contact center patterns can tell the rest of the business, including marketing and product.Expect a plain take on trust. Rick suggests it is less about creating big trust moments and more about avoiding the small missteps that chip away at it. He shows how a smooth online to human transition, where the agent already knows who the customer is and why they reached out, can change the whole tone of an interaction.Listeners also hear the one question that best predicts future loyalty after a service moment, how much effort did that take. It is direct, easy to ask, and tells leaders where friction actually lives.Finally, Rick separates customer facing AI from internal AI. He covers how frontline teams can use AI to summarize, surface themes, and answer leadership questions in minutes, using the data from every conversation.If you lead service, marketing, or product, this chat gives you a simple path. Reduce effort, route the right way, measure what matters, and use what customers already told you to guide the next move.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Rick DeLisi, Author and Lead Research Analyst at GliaRick DeLisi’s LinkedIn | GliaWatch the full Youtube video here:https://youtu.be/bciZm1mzNZkTakeaways:Loyalty, interactions, and psychology are crucial for business success.AI is being utilized in various forms across organizations.Many companies struggle to measure the ROI of AI in customer service.Understanding customer psychology is key to improving interactions.Creating trust is essential in customer service interactions.Customer loyalty is about preventing disloyalty, not just boosting loyalty.Effortless experiences lead to higher customer loyalty.Digital interactions should be seamless and integrated with human support.AI can provide valuable insights for improving customer experiences.Focusing on positive customer experiences can drive better outcomes.Chapters:00:00 Introduction to Customer Loyalty and Psychology01:57 The Role of AI in Customer Interactions04:28 Measuring ROI in Customer Service06:44 The Psychology of Customer Expectations09:47 Creating Trust in Customer Interactions12:05 Understanding Customer Loyalty vs. Customer Service20:36 The Effortless Experience and Customer Loyalty23:49 Transforming Digital Customer Experiences26:38 Leveraging AI for Internal Insights29:24 Focusing on Positive Customer Experiences

In this conversation, host Eitan Koter is joined by Arooba Kamal, a full funnel growth operator with over 10 years of experience helping DTC brands build sustainable, profitable growth.Arooba has worked across Meta, Google, CRO, and lifecycle marketing. She’s supported brands in categories where the products are deeply personal - women’s wellness, sensory care, intimate wear, and apparel. Her approach is simple but powerful: start with customer insights, align ICPs, and connect creative, ads, and landing pages into one clear funnel.She talks about scaling Triumph by listening to customers directly, and how that informed everything from website design to ad strategy. She also shares her learnings from Stimara, where execution-first growth meant focusing less on slide decks and more on testing campaigns and creative angles in real time.Now, she’s applying that same approach to No Limits, a Shark Tank-backed adaptive apparel brand, and Buck & Buck, a company serving senior citizens. Both brands have strong missions, and Arooba is building the marketing foundations to support their next stage of growth.Throughout the episode, she highlights why emotion matters in performance marketing, why creative playbooks are often missing in early-stage brands, and how lean teams can punch above their weight by experimenting and learning quickly.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Arooba Kamal, Lead, Digital Customer Growth, Business @ AT&TArooba Kamal’s LinkedIn | WebsiteWatch the full Youtube video here:https://youtu.be/crLDRMDTGL4Takeaways:Marketing is driven by measurable results.Understanding customer needs is crucial for growth.Building a user-friendly website can enhance brand presence.Adapting to changes in digital marketing is essential.Customer personas guide effective marketing strategies.Execution is key in implementing marketing strategies.Aligning creatives with customer insights improves conversion rates.Balancing emotional appeal and performance is vital in marketing.Effective leadership fosters a culture of learning and experimentation.Practical insights from customer feedback can drive marketing success.Chapters:00:00 Introduction to Arooba Kamal and Her Journey02:13 Building Triumph: From Scratch to Success04:59 Adapting to a Changing Digital Landscape07:35 Understanding Customer Personas and Channels10:26 Execution-First Growth Strategy at Istimara13:05 Navigating Meta Ads and AI Innovations15:46 Aligning Creatives with Customer Insights18:16 Balancing Emotions and Performance in Marketing20:58 Prioritizing Goals with a Lean Team23:49 Lessons for Early-Stage Brands26:35 Mission-Driven Brands: The Case of No Limits29:20 Conclusion and Final Thoughts

On today’s episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Gregory Elfrink, Head of Marketing at Empire Flippers. If you’re not familiar, Empire Flippers is the largest curated marketplace for buying and selling online businesses, from content sites and SaaS companies to e-commerce stores and agencies.Greg’s story is anything but traditional. He started out as an oil rig worker in Alaska before teaching himself internet marketing. That path eventually led him to Empire Flippers, where he’s been since the early days, helping grow the company into a major player in the digital M&A world.In this conversation, Greg shares what he’s learned about marketing and storytelling, why empathy is at the heart of good copywriting, and how reading fiction can make you a better marketer.He also walks through the process of selling a business, what the vetting looks like, how valuations are set, and why timing matters more than people think. His advice on selling during growth instead of waiting until you’ve peaked is a perspective many entrepreneurs need to hear.Listeners will also get Greg’s take on the impact of AI on SEO, the types of businesses buyers are looking for today, and why control over customer data and marketing channels is becoming more important than ever.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Gregory Elfrink, Director of Marketing at Empire FlippersGregory Elfrink’s LinkedIn | Empire FlippersWatch the full Youtube video here:https://youtu.be/OAO7AbV0C88Takeaways:Greg Elfrink's journey from oil rig worker to marketing head.The importance of storytelling in marketing and copywriting.Empathy is crucial for understanding customer needs.Utilizing data can enhance content marketing effectiveness.SEO has become a risky endeavor in the current landscape.Sellers often overvalue their businesses due to emotional equity.Buyers seek businesses with full control of marketing funnels.Double-sided marketplaces present unique marketing challenges.Understanding buyer demographics is key to successful transactions.Selling during growth phases can yield better valuations.Chapters:00:00 Introduction to Greg Elfrink and Empire Flippers02:46 The Journey from Oil Rig to Marketing05:43 The Power of Storytelling in Marketing08:31 Marketing Strategies and Data Utilization11:19 Understanding the Seller Onboarding Process14:10 Valuation Insights and Seller Expectations17:03 Navigating the M&A Landscape19:49 Common Mistakes Sellers Make22:37 Buyer Dynamics and Market Trends25:32 The Role of Brokers in M&A28:29 Marketing in a Double-Sided Marketplace31:15 Conclusion and Future Opportunities

On this episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Francesco Alfano, a Toronto-based digital marketing leader with over 12 years of experience. He has worked with some of Canada’s most recognized brands, including Rogers & Shaw Communications and Campbell’s Soup Company.Francesco has built his career around turning business goals into clear marketing strategies, and he brings a mix of passion, engagement, and curiosity to the way he leads. He believes those qualities are not just personal values, but the foundation of how teams grow, learn, and perform at their best.In this conversation, Eitan and Francesco talk about what it takes to connect company strategy to day-to-day work. Francesco shares why giving context matters, how culture is built on respect and trust, and why leaders should step back at times and let their teams take the spotlight.They also explore the role of personal branding. For Francesco, it is not about maintaining an image, but about integrity, about what people say when you are not in the room. That approach has shaped his career moves and the way he builds relationships.The discussion also touches on how to approach measurement, the challenges of juggling multiple tools, and the limits of attribution. Francesco explains why long-form content and real engagement will always matter, even in a world chasing shorter attention spans.If you are in marketing, whether you are just starting out or leading a team, this episode offers a grounded perspective on balancing business goals with people, culture, and career growth.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Francesco Alfano, Digital Marketing DirectorFrancesco Alfano’s LinkedInWatch the full Youtube video here:https://youtu.be/dFv6hxj0qp8Takeaways:Passion is essential in everything you do.Understanding business goals is crucial for team alignment.A positive team culture enhances performance and engagement.Over-communication helps in high-pressure environments.Personal branding reflects your integrity and transparency.Staying updated with industry changes is vital for marketers.Integration of marketing tools is a significant challenge.Justifying investments in digital strategy requires clear business cases.Self-care is essential for maintaining productivity and creativity.Taking breaks can lead to innovative ideas and solutions.Chapters:00:00 Introduction to Francesco Alfano02:53 Passion, Engagement, and Interest in Marketing05:37 Aligning Company Strategy with Team Goals08:26 Building a Positive Team Culture11:03 Understanding Leadership and Company Priorities13:42 The Importance of Personal Branding16:21 Navigating the Evolving Marketing Landscape19:21 Evaluating Marketing Tools and Performance22:00 Budgeting and Justifying Marketing Investments24:26 Prioritizing Well-Being in Marketing27:25 Conclusion and How to Connect with Francesco

In this episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Chelsea Burns, better known as The Marketing Psychologist™. Chelsea has more than 17 years in marketing, holds a master’s in applied psychology from USC, and works with conscious companies to help them grow without losing sight of their values. She is also the creator of the BELONG™ Framework, a model built to help brands earn trust, create alignment, and build real connections with their audiences.Chelsea explains why integrity and authenticity are more than just nice-sounding words. For her, they are the foundation of healthy brand relationships. She shares how growing up with values like keeping your word shaped her career and why she believes authenticity means showing up fully, even when it is messy.One of the big takeaways in this conversation is the idea that marketing does not have to be manipulative. Chelsea talks about where persuasion crosses the line into manipulation and how companies can practice ethical influence that respects customer choice.We also get into the psychology of decision-making. Chelsea highlights that 95 percent of buying decisions happen in the subconscious, and she shares tools companies can use to better understand those deeper motivators. From empathy to active listening, she explains how brands can connect with the “higher version” of their customers, not just their surface-level wants.Finally, Chelsea walks us through the BELONG™ Framework and why belonging is as critical to people as food and water. For her, branding is a relationship, and when it is rooted in truth, it naturally builds confidence and trust.If you want to understand how psychology and marketing come together to create brands people truly feel connected to, this episode is for you.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Chelsea Burns, CEO + Marketing Psychologist at The Marketing PsychologistChelsea Burns’s LinkedIn | The Marketing PsychologistWatch the full Youtube video here:https://youtu.be/Ub3AjinlYSgTakeaways:Belonging is a fundamental human need, akin to food and water.Integrity in marketing is a key differentiator for success.Authenticity involves being secure in one's identity, both personally and as a brand.Non-manipulative marketing respects consumer agency and choice.Empathy is essential for understanding consumer needs and motivations.The Belong Framework helps brands build trust and connection with their audience.Ethical marketing practices lead to long-term consumer trust and loyalty.Good intentions in marketing do not always align with consumer perceptions.Building trust takes time and cannot be rushed for quick results.Effective marketing requires ongoing dialogue with consumers to understand their evolving needs.Chapters:00:00 Introduction to Ethical Marketing and Belonging02:41 The Importance of Integrity and Authenticity05:33 Non-Manipulative Marketing Explained08:37 Understanding Consumer Psychology11:21 The Belong Framework: Building Trust and Connection14:24 Navigating Brand Identity and Consumer Relationships17:16 Empathy in Marketing: Overcoming Ego20:01 The Role of Psychological Principles in Marketing22:50 Ethical Practices in Marketing25:38 Transforming Pain Points into Solutions28:33 When to Seek Help in Marketing Strategy31:29 Conclusion and Final Thoughts

In this episode, Eitan Koter welcomes Jake Levin, founder and CEO of Inflection Growth, a company that helps fast-scaling e-commerce brands reach their next big milestone. Jake was the first marketing hire at goPuff, co-founded GettaCar, and now works with brands through a hands-on, embedded marketing team model.They talk about how the e-commerce world has shifted. It’s no longer just about chasing big revenue at any cost. Today it’s about balancing growth with margins and making sure ad spend delivers a solid return. Jake explains why he says “attribution is an art and a science” and why tracking exactly what drives sales isn’t always possible. Instead, marketers need to look at the whole picture and make smarter decisions.Jake shares how his team picks the right channels by asking “Where are your customers? Which channel gives you the most effective impressions for your money?” He believes in scaling one channel well before adding new ones that can open up audiences and lift performance across the board.They also talk about the kind of people Jake hires. He looks for marketers who understand both numbers and creativity. And he shares lessons from his time at goPuff and GettaCar, from the value of showing up in communities to realizing that smooth growth doesn’t always prepare you for the bumps ahead.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Jake Levin, Founder and CEO at Inflection GrowthJake Levin’s LinkedIn | Inflection GrowthTakeaways:Progression is key in business and life.Certainty leads to more successful outcomes.Balance is essential to avoid burnout.The e-commerce landscape has shifted towards fundamentals.Data attribution is complex and often inconsistent.Understanding customer locations is crucial for targeting.Focus on high-intent channels for better results.Brand marketing becomes important after reaching certain revenue milestones.Building cross-trained marketing teams enhances effectiveness.Physical presence and community engagement drive growth.Chapters:00:00 Introduction to E-commerce Growth02:53 The Evolution of E-commerce Marketing05:35 Data and Attribution Challenges08:31 Channel Strategy and Customer Focus11:16 Balancing Brand and Performance Marketing14:14 Building Effective Marketing Teams17:01 Lessons from GoPuff and Get a Car19:38 The Embedded Marketing Model22:31 Services Offered by Inflection Growth

In this episode, Eitan Koter sits down with Dan Chorlton, CEO and co-founder of Goa Marketing. Goa Marketing is a SaaS platform that helps enterprise advertisers get more from their Google Ads budgets. Dan and his team have managed and optimized over a billion pounds in paid search, partnering with brands like MoneySupermarket to improve returns and reduce wasted spend.They start with the story behind Goa, including why the name stands for Governance, Opportunity, and Accountability. Dan explains how these three pillars guide their approach to managing campaigns at scale, from keeping track of errors to spotting new opportunities and showing leadership clear results.Eitan asks about the biggest gaps in Google Ads today, and Dan shares how automation and the right processes can make a major difference. They talk about where money often leaks out of campaigns, why testing matters, and how to set up experiments that lead to real improvements.They also discuss Google’s latest ad formats, the impact of Performance Max, and how to balance automation with control. Dan offers his perspective on why ad copy testing still matters, the importance of a strong value proposition, and how small changes can have a large impact.If you run Google Ads, whether you are spending millions a year or just getting started, you will hear clear ideas for making your budget work harder and your results stronger.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Dan Chorlton, CEO (interim) & Founding Director at GOA MarketingDan Chorlton’s LinkedIn | GOA MarketingWatch the full Youtube video here:https://youtu.be/1iapOR5IAXITakeaways:Adaptability is crucial in the ever-changing digital marketing landscape.Testing and analyzing results rigorously is essential for success.Maximizing advertising spend efficiency can lead to significant cost savings.Understanding consumer needs is key to effective marketing strategies.AI is transforming the way digital marketing is approached.Brand safety must be prioritized in automated advertising processes.Companies often overlook the importance of customer feedback in their campaigns.Effective ad copy and creative elements are vital for attracting consumers.It's important to focus on relevant keywords and exact match for lead generation.Continuous learning and adaptation are necessary to stay competitive in digital marketing.Chapters:00:00 Introduction to Dan Charlton and Goa Marketing02:53 The Importance of Adaptability in Digital Marketing05:41 Identifying Gaps in Google Ads08:49 Maximizing Spend Efficiency in Advertising11:26 Common Mistakes in Google Ads Campaigns14:20 The Role of AI in Digital Marketing17:12 Automation and Brand Safety in Advertising19:45 Navigating Changes in Google Ads22:42 Understanding Client Needs and Niche Markets25:34 Tips for Companies Starting with Google Ads28:36 Conclusion and Final Thoughts

In this episode of Mastering eCommerce Marketing, host Eitan Koter talks with Matt Putra, a Fractional CFO and founder of Eightx.Matt helps eCommerce and CPG businesses making between $5 and $100 million scale profitably and sustainably. His main focus is helping companies simplify finances and manage their cash flow clearly.Matt explains the critical difference between profit and cash flow, noting why having money in the bank is often more important than simply showing profits on paper.He highlights common mistakes businesses make, especially holding onto too much inventory. Matt points out how excess inventory quietly drains cash, limiting opportunities for growth.Matt also shares easy-to-follow advice on cash flow forecasting, emphasizing the value of regular financial check-ins. He believes staying financially healthy comes down to asking simple questions consistently, paying attention to key numbers, and adjusting quickly.Eitan and Matt discuss the importance of operational efficiency. Matt stresses that in today’s market, being great at the basics is essential. He suggests businesses start experimenting with top-of-funnel marketing activities to reduce customer acquisition costs, even if results aren't instantly measurable.Throughout the conversation, Matt offers practical tips that any business owner can immediately implement. His approach makes finances straightforward and manageable, even if numbers aren't your strongest suit.This episode is perfect for founders who want a clear understanding of their company's financial health without complicated jargon or stress.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Matt Putra, Fractional CFO at EightxMatt Putra’s LinkedIn | EightxWatch the full Youtube video here:https://youtu.be/4k03m3Mg0gMTakeaways:Cash flow is crucial for business survival, not just profit.Understanding the difference between cash flow and profit is essential.E-commerce and CPG companies face unique cash flow challenges.Effective cash flow forecasting involves understanding budget drivers.A fractional CFO can provide invaluable support for growing businesses.Common financial mistakes include poor bookkeeping and over-inventorying.Operational excellence is key in a tightening financial environment.Top-of-funnel marketing can significantly impact customer acquisition costs.Regularly reviewing financials can uncover opportunities for improvement.Don't be emotionally attached to underperforming products.Chapters:00:00 Introduction to Financial Clarity03:30 Understanding Cash Flow vs. Profit06:02 Cash Flow Challenges in E-commerce and CPG08:47 Best Practices for Cash Flow Forecasting11:56 The Role of a Fractional CFO13:22 Common Financial Mistakes in Business15:10 The Dangers of Over-Inventorying17:59 Preparing for Growth Amidst Chaos21:48 Navigating Financial Crises25:36 When to Hire a Fractional CFO27:53 Final Thoughts on Marketing and Growth

Today, Eitan Koter is joined by Rich Kahn, CEO of Anura.io, and a veteran in the digital marketing world. With over 31 years of experience and multiple multimillion-dollar companies under his belt, Rich has spent the last two decades focused on solving one major problem: ad fraud.He’s also been named an Ernst & Young Entrepreneur of the Year for Technology, which speaks to the level of trust companies place in his work.In this episode, Rich and Eitan talk about a challenge most marketers face without even realizing it. Whether you're running paid media, using affiliates, or investing in programmatic ads, a portion of your traffic is likely fake. Rich says the average is around 20 to 25 percent, and it can be much higher depending on the channel.He explains how bad traffic gets through, what to look for, and why things like CAPTCHA don’t offer much protection anymore. You’ll hear about the tactics fraudsters use to get paid, including human click farms and bots that mimic real users. More importantly, Rich shares what brands can do about it.He walks through how Anura helps companies figure out where fraud is coming from, how much damage it's causing, and how to stop paying for traffic that doesn’t convert. It’s not about big teams or complex systems. In most cases, it starts with a simple tag on your site and a clear plan of action.If your team is putting budget into digital ads and wondering why results aren’t lining up, this episode will help you understand where that money might be going.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter’s LinkedIn | Vimmi LinkedIn | YouTube Guest: Rich Kahn, CEO and Co-Founder at Anura.ioRich Kahn’s LinkedIn | Anura.ioWatch the full Youtube video here:https://youtu.be/jtylO3eGgE0Takeaways:Passion is essential in business.Diligence is key to understanding your market.Loyalty to customers and staff is crucial.Ad fraud costs the industry over $140 billion annually.Fraud can reach up to 50% in certain marketing channels.Identifying fraud requires dedicated resources and technology.AI and machine learning are vital in fraud detection.Brands must continuously monitor for fraud to protect their investments.The majority of fraud comes from organized crime.Effective fraud prevention can significantly improve ROI.Chapters:00:00 Introduction to Rich Khan and His Expertise03:16 Understanding Ad Fraud and Its Impact08:21 The Mechanics of Fraud in Digital Marketing13:34 Identifying Red Flags of Fraud17:03 Innovations in Fraud Detection Technology21:43 Steps to Combat Ad Fraud27:21 Target Audience and Client Engagement30:21 Conclusion and Resources for Learning