Lionhearted Dentists with Dr. Steve Rasner cover image

Lionhearted Dentists with Dr. Steve Rasner

Latest episodes

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Feb 27, 2023 • 38min

Michele - Confirmations

Having each appointment confirmed is crucial to having a successful schedule. Your time is valuable and limited. Maximizing your time, staff, and efforts starts at the front desk. Hear my own new-patient coordinator, Michele, give her first-hand insight.  mail DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Feb 13, 2023 • 36min

Michele - The Front Line

Join me in welcoming my new-patient coordinator, Michele, as the first guest on the podcast. Hear her discuss the importance of screening new patients over the phone, and the detail with which this is done. Every interaction with your patients should be meaningful and personal.  Email Michele@pearlsmiles.com and DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion. View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Feb 6, 2023 • 35min

Starting Over - Continued

Part four of a series on starting over. Establishing new procedures and habits takes determination. Reserve time to meet with your team. Establish protocols and procedures that your team understands and follows. Eliminate the bumps in your workflow one by one.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Jan 30, 2023 • 35min

Becoming a Leader

You must learn to be a leader like you learn to be anything else. Strong leadership is required to implement growth and change in an organization. How do we schedule our time to eliminate broken appointments? You must establish reliable ways to confirm appointments. Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.  
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Jan 23, 2023 • 33min

Rasner’s Wow Factor

Take the extra step with each patient to each them on a personal level. Multiple staff members should be trained and cross-trained in customer service and billing. Keeping a positive mental outlook is a challenge. You must be the leader that your patients and staff can trust.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Jan 16, 2023 • 34min

Strategy is a Priority over Spending

Spend your funds on the right things when you plan well in advance. Set professional goals that include certain equipment you would like. Have your own, separate, personal goals. Change is slow, but takes persistence. Holding regular meetings is necessary. Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Jan 10, 2023 • 31min

Starting Over

It can be hard to know where to start when you run your own practice. Goal setting is paramount. Do you have SMART goals? Your goals should be written down. Hold regular staff meetings and discuss the performance of your office. Kick off 2023 the right way with Dr Rasner. 
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Dec 12, 2022 • 35min

First Two Goals of 2023

Have you grown since last year? Have your goals been met? Having confidence in your own skills is the first step growth as a professional. Confidence gives you the power to delegate as well as trust your teammates. Please let me know what your goals are for this year and what you would like to hear discussed.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Dec 5, 2022 • 36min

How bad do you want to reach the top?

Having clear, short and long term goals is paramount in building a successful practice. Holding on to these goals and establishing core principles for your office to follow gives you stamina to grow. There is no room to cut corners when it comes to your dentistry.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.
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Nov 28, 2022 • 35min

Consistent Customers

We must always treat our patients as patients, but they perceive our practices as customers. How would you be perceived by the general public? Focus on the cornerstones that make your patients want to return to your office.    Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.   View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute    Other places you can connect with Dr. Rasner:   On the web here https://rasnerinstitute.com/ On Facebook here https://www.facebook.com/RasnerInstitute/   and here https://www.facebook.com/DrRasner  On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en  And on Twitter here https://twitter.com/RasnerInstitute  He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.

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