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Take the extra step with each patient to each them on a personal level. Multiple staff members should be trained and cross-trained in customer service and billing. Keeping a positive mental outlook is a challenge. You must be the leader that your patients and staff can trust.
Email DrRasner@aol.com with any questions or comments you may have, as well as topics for discussion.
View the full video of this podcast on our YouTube channel: https://www.youtube.com/c/RasnerInstitute
Other places you can connect with Dr. Rasner:
On the web here https://rasnerinstitute.com/
On Facebook here https://www.facebook.com/RasnerInstitute/
and here https://www.facebook.com/DrRasner
On Instagram here https://www.instagram.com/stevenl.rasner/?hl=en
And on Twitter here https://twitter.com/RasnerInstitute
He also runs a Facebook group for dentists who wish to remain independent here Lionhearted: Clinicians Who Won't Quit.