The Gartner Supply Chain Podcast

Why is British American Tobacco (BAT) trying to act quickly in response to Scope 3 emissions? (1:56)How do we get internal support to drive change and impact on Scope 3 emissions? (03:00)What’s changed in the business environment that has allowed this response/change? (4:52)Examples of what BAT is doing to reduce Scope 3 emissions. (08:20)The role of data in driving Scope 3 emissions across the different ecosystems. (10:15)Advice to supply chain leaders looking to reduce Scope 3 emissions. (13:00)In this episode of the Supply Chain Podcast, host Thomas O’Connor and guest John O’Reilly, Group Head of Procurement, Strategy and Sustainability at British American Tobacco (BAT), discuss how supply chain leaders can drive mutually beneficial Scope 3 initiatives in collaboration with suppliers. John offers first-hand guidance from BAT’s experiences with Scope 3 initiatives, including earning stakeholder buy-in, leveraging procurement to evaluate supplier priorities and gaps, and identifying win-win opportunities through data. Thomas and John also discuss  recommendations that supply chain leaders can use to build connected Scope 3 agendas and awareness for both their organization and their suppliers.John O’Reilly joined British American Tobacco (BAT) in 2008. As Group Head of Procurement, Strategy and Sustainability, John integrates sustainability across BAT procurement, driving step changes within its global supplier base. This ensures BAT’s suppliers are aligned in achieving BAT’s corporate ESG goals, including climate, human rights, biodiversity and waste. During his tenure, John has contributed to maintaining operational delivery, cost management and security of supply.

Host Caroline Chumakov and Gartner VP Analyst Simon Bailey share insights from the Supply Chain Executive Report: Realizing the True Potential of Ecosystem Partnerships. Specifically, they explore how chief supply chain officers (CSCOs) can capitalize on the various, interconnected value opportunities supply chain ecosystems present. Simon discusses the benefits of interconnectedness for both individual enterprises and the full ecosystem, such as greater access to innovation and resources as risk is shared among several enterprises. Caroline and Simon also explore recommendations for CSCOs interested in defining and leveraging an ecosystem of their own.Simon Bailey is a VP analyst in Gartner’s CSCO enablement team, supporting CSCOs’ strategy development in areas including ecosystem strategies, customer centricity and sustainability. His published work includes the Leadership Vision for CSCOs and Gartner’s Supply Chain Strategy Predicts. His recent research focuses on the circular economy, the barriers to ecosystem partnerships and the enablement of new operating outcomes, such as greenhouse gas emissions reduction.

Host Thomas O’Connor and Gartner Vice President Sarah Watt discuss how the current energy crisis is affecting sustainability initiatives such as net zero for supply chain leaders. Sarah delves into how supply chain leaders are continuing to advance their sustainability goals by leveraging them to drive business outcomes. She imparts recommendations on how other supply chain leaders can follow suit, and she explores the interlinked future of supply chain and global sustainability initiatives.This episode explores:What supply chain leaders are doing in the space of energy and sustainability to drive business impact (01:05)Three actions everyone can borrow from supply chain leaders (03:11)Emerging issues for supply chain leaders to be aware of (07:49)Why climate change adaptation is needed (13:59) What gives hope for the future ahead of Earth Day 2023 (17:23)

Host Thomas O’Connor and guest Jim Cafone, Senior Vice President of Global Supply Chain for Pfizer, discuss how supply chain leaders can take ideas for supply chain innovation from their nascent, early stages into large-scale execution. Jim shares his wealth of innovation experience with Pfizer, including how the organization affects change within its supply chain and the benefits of a “horizontal mindset” for supply chain leaders. He also provides specific examples of these principles in practice, such as Pfizer’s approach to its “An Accord for a Healthier World” initiative.Innovation: Building from ideas to execution at scale. (1:56)Driving innovation at Pfizer through the “An Accord for a Healthier World” initiative. (3:55)What does innovation-related change look like for supply chain operations? (7:43)The importance of sharing successful and valuable innovation across the world of supply chain. (13:48)Advice for supply chain leaders looking to drive more value from innovation programs in their organizations. (17:10)Jim Cafone has been with Pfizer since 2010. In his current role as Senior Vice President of Global Supply Chain, he oversees Pfizer’s global demand forecasting, demand and supply planning, worldwide logistics, and inventory management. In his previous role with Pfizer as Vice President of Network Design and Performance, Jim was responsible for business development, supply chain network design, Pfizer’s lean production system, all performance reporting and analytics, innovation, and recognition programs.

This episode explores: Reasons behind the emphasis on frontline workers right now (1:00)How chief supply chain officers (CSCOs) can juggle frontline work challenges and approach redesigning the frontline workforce at their organizations (2:18)How CSCOs design their frontline workforces depending on their appetite for change, and whether they view their workforce as a tool or a cornerstone (5:45)The different futures of the frontline workforce, with insight from real-world examples (7:30)Recommendations for CSCOs on the future of frontline work (20:05) Host Caroline Chumakov and guest Emily Rose McRae discuss the call to action for redesigning frontline work and what the human-technology interface should look like for frontline employees going forward. Many CSCOs recognize the need to augment their frontline workforces and to deal with the frontline talent shortage but are unsure of the right approach to take when redesigning frontline work. Emily Rose walks through four potential futures of frontline work and shares examples of the human-technology relationship in each.Emily Rose McRae leads the Future of Work and Talent Analytics research teams in Gartner’s HR practice. While Emily Rose works across all issues that can lead to the future of work, her core areas of focus include emerging technologies and their impact on work and the workforce, new employment models, market and demographic shifts, and workforce planning to anticipate and prepare for these changes. Prior to joining Gartner, Emily Rose worked in management consulting and international development, providing data science support to U.S. government loan programs and microfinance projects in Fiji and Tonga.

In this podcast, host Thomas O’Connor and guest Eric O’Daffer explore the current state of innovations in supply chain-driven organizations through the lens of Gartner’s 2023 Power of the Profession Supply Chain Awards.They discuss the Power of the Profession winners and highlight the major themes in supply chain innovations, but also focus intently on how small and mid-cap organizations can drive business value from their innovation efforts. Eric advises supply chain leaders on where to begin their innovation journeys, and how to systematize innovation. Eric O’Daffer is a VP Analyst in the Gartner Healthcare Supply Chain group. His concentration is on the end-to-end healthcare supply chain, starting at the point of patient care and looking back. He focuses most of his time with providers, examining how they best manage all the components of their supply chains. This involves both their internal processes, as well as best practices for partnering with their suppliers to optimize patient outcomes at the best-delivered cost possible. 99% Perspiration — Eyewitness to Supply Chain Innovation by Eric O’DafferBlog is front of paywall and accessible to clients/non-clients.

Amid an ongoing labor shortage exacerbated by the COVID-19 pandemic and massive manufacturing demand for appliances and other consumer goods, GE Appliances, a Haier company, needed to find new ways to attract and retain frontline supply chain workers.Bill Good, GE Appliances’ vice president of supply chain, talks to host Thomas O’Connor about how the business reevaluated and innovated upon their employee value proposition, as well as its successful hiring initiatives in underserved employee populations, such as with refugees and working parents.Bill Good is vice president of supply chain at GE Appliances, a Haier company. With 34 years of experience in manufacturing, he places a high value on employee engagement, building relationships, and leading transformational change. Currently, Bill and his team are focusing on expanding plant capacity, increasing automation in the supply chain, and implementing new digital tools to create a “zero distance” approach with consumers. He is a certified Six Sigma Black Belt, with expertise in Theory of Constraints, Hoshin Planning, and the Toyota Production System.

In this podcast, host Caroline Chumakov and guest Simon Bailey discuss how Gartner’s 2023 Leadership Vision for chief supply chain officers can help CSCOs balance and effectively respond to the upcoming trends, challenges and demands in the new year. Caroline and Simon specifically explore the “triple squeeze” of inflation and recession’s economic pressures, global constraints on affordable energy, and attracting and retaining supply chain talent, as well as increased boardroom demand for supply chain to both free up cash and enable company growth.Simon recommends CSCOs avoid short-term solutions and take a balanced, holistic view of these demands as part of long-term planning, and dives into the details of what to prioritize and which tactics to use.Simon Bailey is a VP Analyst in Gartner’s CSCO Enablement team, supporting chief supply chain officers’ strategy development in areas including ecosystem strategies, customer centricity and sustainability. His published work includes this Leadership Vision for CSCOs and Gartner’s Supply Chain Strategy Predicts. Recent research focuses on circular economy, and the barriers to ecosystem partnerships, and the enablement of new operating outcomes such as greenhouse gas emissions reduction.

In this podcast, host Thomas O’Connor and guest Dwight Klappich dive deep into the reasoning behind two of the five predictions in Gartner’s Predicts 2023: Supply Chain Technology. Dwight presents the survey data, key drivers and justification behind both.They define how composable, microservice-oriented approaches to supply chain management technology will allow organizations to easily mix and match technological capabilities to meet their needs. Then, they discuss how many companies will leverage a singular, interconnected technological platform to manage intralogistics.Finally, Thomas and Dwight close on a brief overview of the remaining predictions within Predicts 2023 for Supply Chain Technology.

In this podcast, host Thomas O’Connor discusses Gartner’s Supply Chain Executive Report: The Future of Supply Chain 2023 with its lead author and podcast guest Jennifer Loveland. They explore how most C-suites have returned to viewing supply chain as a cost center rather than a strategic partner.Jennifer and Thomas dive deep into how supply chain leaders can combat this view by generating near-term and long-term competitive advantage through commercial innovation that enables customers to get their own jobs done outlining specific examples from Schneider Electric such as “factory-as-a-service”.They introduce a reinvention strategy covering four key areas- commercial innovation, achieving sustainability outcomes, real-time decision execution and human-centric work design. Each reinvention provides a vision for where to innovate over the next five years to support growth, compete for scarce talent and meet speed and sustainability expectations. Excelling in these areas can help make you an equal strategic partner within the C-suite by pulling ahead of your peers.