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Breaking Banks

Latest episodes

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Apr 3, 2025 • 48min

Fintech Podcast Mashup: Breaking Banks x Fintech Daydreaming

Samer Saab, SVP of Product for Alloy Labs, discusses innovative partnerships between banks and startups. The conversation highlights the rise of mobile money and how it reshapes economies. They dive into the impact of digital identity on secure transactions and the concept of Q-Day for future cybersecurity. Discussions on smart contracts and agentic AI reveal how technology transforms financial services, while a sneak peek at Brett's upcoming book hints at what’s next in fintech. A must-listen for anyone curious about the future of finance!
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Mar 27, 2025 • 48min

Foiling the Invisible Heist: The New Banking Playbook to Land and Expand Commercial Relationships through Digital Banking

In This Episode There’s something happening beneath the surface of every pizza order, every childcare payment, and every invoice sent by businesses across America. A quiet revolution that most people— sometimes even business owners themselves— have barely noticed. Traditional banks are being methodically extracted from the daily financial lives of businesses, replaced by something more streamlined, more embedded, as banking becomes just another node in a business operating system. We dug into those threats last episode on “The Invisible Heist”. This week, Jorge Garcia, Founder and CEO of Linker Finance, and Samer Saab, SVP of Product for Alloy Labs, join host JP Nicols and co-host Barb MacLean as we look at some viable options for banks to foil the heist and create a competitive response. We’ll look at the surprising opportunities sitting right in front of us, and how banks are rewriting the playbook to land and expand commercial customers through digital banking. https://www.youtube.com/watch?v=cX2D6ZE2DdM
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Mar 20, 2025 • 43min

The Invisible Heist: How Software Companies Are Quietly Stealing Your Commercial Relationships

In This Episode Banking executives, your business customers aren’t leaving you for another bank—they’re leaving banking altogether— at least partially. For now. As a part of our “Unbreak the Bank” series we dissect the most significant existential threat to community financial institutions since the 2008 crisis: the systematic extraction of business banking services into everyday business software. Community banks are hemorrhaging 12-18% of operational deposits annually to companies that don’t even consider themselves “banks”, and they’re moving upmarket. The competitive battlefield has shifted, and “relationship banking” is not enough to compete. Customers are integrating business solutions into their daily workflow, and banks risks being shut out altogether. Discover why the future isn’t about being the best business bank – it’s about being a relevant layer in the best business experience. Fintech Takes founder Alex Johnson and Velocita founder Barb MacLean join host JP Nicols to reveal how embedded lending is systematically dismantling banking relationships as Quickbooks, Square, Toast, and others integrate financial services directly into business workflows, and explore some options for how banks can respond.  https://youtu.be/FV5wUyhng6c?si=KpsHDtG0V4rRXSWt
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20 snips
Mar 6, 2025 • 37min

Hot Takes on Banking Regulation, Standards, AI, and Fraud

Phil Goldfeder, CEO of the American FinTech Council, champions a customer-centric financial system, while Seema Gandhi, co-founder of CFES, focuses on developing sound standards for non-banks. They discuss the surge in bank-fintech collaborations and how these partnerships expand access to financial services. The conversation shifts to AI’s role in fraud detection, emphasizing the need for clear compliance standards and effective risk management to navigate the dynamic financial landscape.
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Feb 28, 2025 • 52min

Fintech Xchange ’25: Hot Takes into BaaS and the Future of Banking

In This Episode This week, we bring you Part III of exclusive insights from Fintech Xchange ’25 at the Stena Center for Financial Technology and the University of Utah, powered by U.S. Bank. Host Jason Henrichs engages in a dynamic discussion with Jason Mikula of Fintech Business Weekly and Chris Black, CEO & President of Thread Bank. Their conversation spans topics from Banking-as-a-Service (BaaS) and regulatory shifts under the new administration to the dual-edged nature of innovation in today’s financial landscape. Chris delves into Thread Bank’s unique transformation as it evolved from the historic Civis Bank—established in 1906—into a fintech-enabled community bank. In 2021, new leadership recapitalized and revitalized the institution by adopting an industrial approach to BaaS and launching Thread. Thread’s goal is to deliver the unparalleled value of a community bank to individuals and businesses, leveraging intuitive technology to meet customers where they are. Maintaining two local branches, Thread is delivering on its mission of embedded banking — deposits, loans, and payments, and exemplifies the integration of traditional banking services with modern embedded banking solutions. By transcending geographical limitations and focusing on scalable, durable models, Thread collaborates with partners to manage risks and capitalize on the strengths of partnership banking. In the second segment, University of Utah alumnus Rhett Roberts, CEO & Co-founder of LoanPro, joins “the Jasons” to discuss the evolving fintech ecosystem and APIs. Are they coming of age? Naturally they talk about cores, and how banks are in the process of conscious decoupling to build resilient infrastructures in order to weather future disruptions. Rhett shares LoanPro’s journey from inception to powering some of the biggest lenders in fintech. LoanPro offers a scalable, API-first lending and credit platform that fosters innovation by streamlining origination, servicing, collections, and payments across various loan types, lines of credit, and credit cards. This narrative underscores the transformative impact of fintech solutions in modernizing financial services. Listen and watch to explore these compelling stories! https://www.youtube.com/watch?v=8RC9Gt9PodA
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Feb 20, 2025 • 43min

Hot Takes from Fintech Xchange: Diving Right in with U.S. Bank and Fintech Nexus

In This Episode In this episode we continue the series powered by U.S. Bank and recorded at the University of Utah’s Fintech Xchange. CAUTION: The episode is hot! Breaking Banks’ Hot Takes host Jason Henrichs, regulars Alex Johnson (Fintech Takes) and Jason Mikula (Fintech Business Weekly) are joined by David Ness, U.S. Bank’s SVP Innovation, R&D and Peter Renton, Fintech Nexus, Chairman & Co-Founder. The newcomers jump right in, going straight for Fintech on Fire (#11 on a scale of 1 – 10), and comfortably deliver hot takes from the hot seats, recapping major themes from the event, and making predictions as to what 2025 brings to our industry. Plenty of insights are shared and there’s plenty for the risky spice-takers to tackle including BNPL (acronym for a popular industry term, of course, and also our new Burn Now Pay Later hot sauce). Two other clues as to what the group might have talked about….the RegTech Reaper and Stable Coin Scorch . Don’t worry, there’s plenty more where these came from! Listen now on your favorite podcast platform! It’s a hot conversation, worth being in the room for…to catch the visuals check it out on YouTube (@provokefm and while you are there, hit subscribe)!
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Feb 13, 2025 • 33min

Digital Banks and Founders Changing the World of Banking: bunq

In This Episode This week we introduce you to a series profiling the digital banks and founders that are changing the world of banking. Focused on first hand accounts from founders all over the globe, the series chronicles the NeoBanking movement from the early days though to today, documenting the players building a new category of digital banking, reshaping the digital movement. Throughout our series we look at foundation stories, challenges each had, and the regulatory approach each took — a look at the pioneering history of the neo and challenger bank movement. In this episode, Breaking Banks host Brett King connects with bunq’s Founder & CEO. Ali Niknam. bunq is based in The Netherlands, a small country doing big things. bunq, bank of The Free, offers mobile banking that makes life easy for every new chapter in one’s life, and for the digital nomad in everyone. Born out of Ali’s interest in creating products that people like to use, bunq began in 2012 and its mobile app came out in 2015, all with the aim to help the world forward and do banking a little differently. bunq has brought lasting change to the European banking industry. Having built a product rooted in customer needs and wants, bunq quickly scaled to become the second largest neobank in the EU. Serving digital nomads across the European Economic Area, bunq makes life easy for location-independent people and businesses starting from the way they manage money: how they spend, save, budget and invest. On a mission to build the first global neobank for digital nomads, bunq announced its bid to enter the US market (April 2023) by applying for a banking license. It’s an intriguing story, not to be missed! https://youtu.be/xflfJpM60NI?si=oKMhKcL13Q_eJM9s
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Feb 6, 2025 • 57min

Breaking Banks at fintechXchange: Ecosystem Building & Hot Takes for 2025

This week on Breaking Banks, we take you inside fintechXchange, hosted by the Stena Center for Financial Technology at the University of Utah. As a proud media partner of the event, we explore how industry, academia, and policymakers are coming together to drive the future of financial services.Host Jason Henrichs sits down with Meghan Kober, VP of Fintech Partnerships & Investments at U.S. Bank, Taylor Randall, President of the University of Utah, and Ryan Christiansen, Executive Director of the Stena Center for Financial Technology. Together, they discuss the power of ecosystem building, highlighting the incredible human capital fueling innovation: VCs, startups, and institutions of all sizes collaborating to shape the next wave of fintech growth and banking transformation. Then, it’s time for the first Hot Takes of 2025, recorded live from ‘Silicon Slopes’! Alex Johnson (Fintech Takes) and Jason Mikula (Fintech Business Weekly) are back in the hot seats with Jason Henrichs to break down the latest fintech headlines with sharp insights and no-holds-barred opinions. They dive into: The latest in open banking, the CFPB and regulation The fate of BaaS Island, Synapse, and Patriot Bank’s BSA & AML challenges What really is possible with bankruptcy proceedings and what does it mean for fintech’s future This episode is packed with insight, energy, and hard-hitting discussions you won’t want to miss! https://www.youtube.com/watch?v=tJ-bdJNLu60
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Jan 30, 2025 • 29min

Spotlight: Banker’s Bookshelf — Future Money

In This Episode We are excited to introduce you to Provoke.fm‘s newest podcast….a-spinoff-of-a-spinoff of Breaking Banks. Bankers Bookshelf brings cutting edge banking and fintech research to life, sharing the stories and strategies behind financial innovation, bridging the gap between technology and finance — a perfect fit for the Breaking Banks family! Host Paolo Sironi, global research leader in banking and financial markets at IBM Institute for Business Value, is a trailblazer in fintech himself. In this episode, Paolo connects with Ronit Ghose who runs the Future of Finance team in Citi’s thought leadership unit “Citi Global Insights”, and is the author of Future Money: Fintech, AI and Web 3. The world of money is rapidly changing, but what does it all really mean? The duo discuss insights from the book with Ronit bringing technical topics to vivid life via narrative deep dives into selected founders and their companies. From London to Lagos, via Ahmedabad, Dubai, Hong Kong, Karachi and more, this episode pulls together the story of how money is changing in the internet era. Subscribe to Bankers Bookshelf https://provoke.fm/show/the-bankers-bookshelf/ or listen via your preferred podcast platform now! https://www.youtube.com/watch?v=Yp1E9Fs3rco
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Jan 23, 2025 • 32min

Banking Innovation: Journey and Insights from an Incumbent Bank

In This Episode Getting digital right can be challenging for anyone –small banks, big banks, incumbents, challengers, you name it. In this episode, Brett King meets up with Akbank’s Consumer Banking & Digital Solutions, EVP, Burcu Civelek Yuce to talk about Akbank and Akbank LAB, Akbank’s Innovation Lab. The discussion focuses on the incumbent bank ‘s digital engagement and excellence in collaborating and partnering with fintechs and big tech. Turkey is the 18th largest country in the world in terms of population size, with Akbank one of the largest banks (77 years young) in Turkey. Akbank has nimbly undergone a smoothe digital transformation with the majority of its customers now coming through digital channels — be it new customer acquisition, servicing or sales. Akbank LAB is the innovation center that coordinates Akbank’s pioneering fintech developments. Here, they study best working models and implement solutions to make the lives of Akbank’s customers easier. Fintech partnership and collaboration are key components of Akbank LAB’s success, with partners working hard to create value for their customers. Akbank is embracing AI with Banking IQ, hyper personalized information on customers, and is actively reskilling employees to lead the way forward. Listen to this engaging conversation to learn best practices relevant for all banks and financial institutions. For further information: akbanklab.com or akbanklab@akbanklab.com Read the entire transcript here. Related Content: Chapter 1: Introduction – The Evolution of Incumbent Banks (00:00) An introduction to the discussion on digital transformation in traditional banks. The host shares insights from a recent visit to Istanbul and the rapid changes observed in the Turkish banking sector. Chapter 2: Akbank’s Digital Transformation and Growth (05:15) EVP Bircu Sivilek shares key data on how Akbank has embraced digitalization, with significant growth in digital customer acquisition and engagement. The discussion covers the bank’s transformation into a digitally-led institution. Chapter 3: Fintech Collaboration and Open Innovation (12:40) How Akbank fosters partnerships with fintechs and big techs through Akbank Lab. The conversation explores how the bank accelerates innovation through strategic collaborations. Chapter 4: AI-Driven Personalization in Banking (19:20) A discussion on the role of artificial intelligence in banking, including how Akbank uses AI for hyper-personalized financial insights, enhancing the customer experience. Chapter 5: Supporting SMEs with Fintech Innovations (26:30) An exploration of how Akbank integrates fintech solutions to help small and medium enterprises (SMEs) manage their financial operations, including a successful partnership with a Spanish fintech. Chapter 6: The Agile Approach to Product Development (32:45) Comparing Akbank’s development process to digital-first banks like Nubank and Revolut. Insights into how Akbank has reduced time-to-market for new banking products. Chapter 7: Modernizing Banking Infrastructure for Agility (39:10) A deep dive into how Akbank rebuilt its technology stack from the ground up to support seamless fintech integrations and AI-powered banking services. Chapter 8: The Future of Banking – AI, Generative Tech, and Digital Strategy (45:50) How Akbank is positioning itself as a leader in AI-driven banking, with a focus on generative AI, customer experience, and further digital transformation in the next three to five years. Chapter 9: The Transformation of Branch Banking (52:30) How Akbank’s digital push has reshaped the role of physical branches, transitioning to a cash-light model with a stronger focus on customer advisory services. Chapter 10: The Global Perspective and Final Thoughts (58:10) Final reflections on Akbank’s innovation journey and how fintech partnerships will continue to shape the bank’s future. An invitation for fintechs to collaborate with Akbank Lab. Related Content: Episode 91: BlockIS Mini-Series: Focusing on AgriTech Episode 561: Demystifying Fintech: Insights on Banking’s Future Will 2025 Be A Stellar Year? Top Banking and Fintech Predictions Episode 545: Buzzword Bingo Reimagining Digital Banking: Varo Bank’s Vision for Financial Inclusion https://www.youtube.com/watch?v=3SbBhLVNvlQ

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