Today I'm talking about getting along even when it's hard. **** Listen to my podcast episode with Amy Gallo: https://www.youtube.com/watch?v=R7GwDvJpVXQ   My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. Learn more about our offerings: ➡️ FREE NEWSLETTER: Sign up for my weekly newsletter, Unleashing Your Remarkable Potential: https://kevineikenberry.com/UYRP ➡️ BOOK: Check out my latest book, The Long-Distance Teammate: https://longdistanceteammate.com/ ➡️ LEADERSHIP WORKSHOPS: Sign up for any of our online workshops to help you become a better leader: https://www.kevineikenberry.com/store/workshops/ ➡️ SPEAKING: Learn more about our Speaking opportunities for your next event: https://www.kevineikenberry.com/speaking/ Connect with Kevin Eikenberry on Social Media: https://blog.kevineikenberry.com https://kevineikenberry.com https://www.linkedin.com/in/kevineikenberry https://twitter.com/KevinEikenberry https://instagram.com/kevineikenberry https://www.facebook.com/KevinEikenberryFanPage/ About Kevin Eikenberry: Kevin Eikenberry is the Chief Potential Officer of the Kevin Eikenberry Group, a world expert on leadership development, best-selling author, sought-after speaker, popular blogger, husband and dad, a fan of Purdue athletics and antique tractors (especially John Deere’s). About The Remarkable Leadership Podcast: The Remarkable Leadership Podcast with Kevin Eikenberry is dedicated to all things leadership. Twice a week Kevin shares his thoughts about leadership development and ideas to help you lead more confidently and make a bigger difference for those you lead. He also has weekly conversations with leadership experts discussing a wide range of topics including teamwork, organizational culture, facilitating change, personal and organizational development, human potential and more. 

This is a special episode of the Remarkable Leadership podcast entitled My Remarkable Journey. Kevin sits down with Matt Blumberg to learn about his journey toward becoming the leader he is today. Matt is the CEO of Bolster, an on-demand executive talent marketplace. He believes humans like to keep learning and thinks about a career as a jungle gym, not a ladder. Your next step could be any bar you can reach. Further, he understands the importance of culture. You will have a culture regardless, so be intentional in shaping that culture and give everyone ownership. Meet Matt Name: Matt Blumberg  His Story: Matt Blumberg is a technology entrepreneur, business builder, and CEO of Bolster. Before Bolster, Matt was founder & CEO of Return Path, the market leader in email optimization, until its sale in 2019. Under Matt’s leadership, Return Path won numerous employer of choice awards including #2 on Fortune Magazine’s “Best Companies to Work for” list. Matt is a co-author of the second edition of Startup Boards, released in June 2022. https://startupceo.com/ https://linkedin.com/in/BlumbergMatt https://twitter.com/MattBlumberg https://facebook.com/BolsterTalent This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations Startup CEO: A Field Guide to Scaling Up Your Business by Matt Blumberg The Advantage: Why Organizational Health Trumps Everything Else In Business by Patrick M. Lencioni  

Do you work with any difficult people? Research indicates when we deal with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. Amy Gallo joins Kevin to share practical advice about how to deal with challenging relationships. She tells us that although we have more positive and/or neutral interactions in a day, we tend to focus on the negative. We should be more empathetic and come up with different reasons why/what motivates another’s behavior. We should also take a step back to see if we are the difficult person. This episode was recorded during Virtual LeaderCon 2022. Key Points Amy Gallo shares how to have better interactions, even if it is just getting to neutral.  She discusses the “Clean up your side of the street” philosophy.  She shares types of difficult behavior with an emphasis on passive-aggressive behavior. Meet Amy Name: Amy Gallo  Her Story: Amy Gallo is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate. Worth Mentioning: For the past three years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace. Amy has delivered keynotes and workshops at hundreds of companies and conferences. She has taught at Brown University and Penn and is a graduate of both Brown and Yale University. Connect with Amy Gallo https://www.amyegallo.com/ https://www.linkedin.com/in/amy-gallo-31b9932/ https://twitter.com/amyegallo This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations Getting Along: How to Work with Anyone (Even Difficult People) by Amy Gallo  Set Boundaries, Find Peace: A Guide to Reclaiming Yourself by Nedra Glover Tawwab  Trust by Hernan Diaz  Related Episodes Connecting with Others Through Listening with Ximena Vengoechea Using Communication Tools to Transform Work Relationships with Katie McCleary

I'm talking about the boxes that we put people in. How we do it and how to avoid it. **** Take our FREE DISC assessment: https://kevineikenberry.com/DISC My name is Kevin Eikenberry and I’m here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast. Learn more about our offerings: ➡️ FREE NEWSLETTER: Sign up for my weekly newsletter, Unleashing Your Remarkable Potential: https://kevineikenberry.com/UYRP ➡️ BOOK: Check out my latest book, The Long-Distance Teammate: https://longdistanceteammate.com/ ➡️ LEADERSHIP WORKSHOPS: Sign up for any of our online workshops to help you become a better leader: https://www.kevineikenberry.com/store/workshops/ ➡️ SPEAKING: Learn more about our Speaking opportunities for your next event: https://www.kevineikenberry.com/speaking/

Do you give yourself permission to lead? Jacqueline Baker believes when we open that door, good things will happen. She thinks that there are four levels of leadership, and it starts with the leadership of self. We need to recognize our strengths as well as our challenges AND continue to get better. Further, we all have a default leadership style. For the greatest success, we need to be willing to take on new styles as the situation changes. Key Points Jacqueline Baker discusses the Unexpected Leader.  She talks about the 4 levels of leadership, with special attention to self. She shares her thoughts on leadership styles and how do you know if you are ready to lead. Meet Jacqueline Name: Jacqueline M. Baker  Her Story: Jacqueline M. Baker is the author of The Unexpected Leader: Discovering the Leader Within You and the Leader by Mistake: Becoming a Leader One Mistake at a Time. She founded Scarlet Communications, a global leadership consultancy, in 2012. With thousands of students, Fortune 500s, and community organizations across the globe, Jacqueline makes a meaningful impact with a modern, relatable, and digestible approach to leadership content creation and delivery. Jacqueline also hosts the podcast, Just Start™: From Ideas to Action. Worth Mentioning: Before launching Scarlet, Jacqueline spent nearly a decade serving in corporate leadership roles supporting companies like AT&T, Chrysler, Ford Motor Company, and AAA of Michigan. Her most recent corporate role as VP of Startup Programming at AARP Innovation Labs provided a unique opportunity to discover disruptive startups across the globe and identify ways to collaborate with one of the nation’s largest nonprofits. Additional Resources https://www.jacquelinembaker.com/ https://jacquelinembaker.com/unexpected https://www.linkedin.com/in/jacquelinembaker/ https://www.facebook.com/jacquelinemichellebaker/ https://www.twitter.com/magicaljax https://www.instagram.com/magicaljax This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations The Unexpected Leader: Discovering the Leader Within You by Jacqueline M. Baker  My Life in Full: Work, Family, and Our Future by Indra Nooyi Say More About That: ...And Other Ways to Speak Up, Push Back, and Advocate for Yourself and Others by Amber Cabral  Related Episodes Becoming the Leader Your Team is Waiting For with Jonathan Raymond Leading with Authenticity with Sabrina Horn Talk Shifts - Ways to Transform Leadership with Krister Ungerböck

How often do you feel stifled by all the red tape? Do you ever think you could get more done if your organization wasn’t so bureaucratic? Nick Sinai tells Kevin that bureaucracy is just organizations with rules and procedures. It does not have a positive or negative connotation. However, when we take the time to understand them, we can continue to improve them. Further, you don’t need to be an executive to get things done. When people take change on themselves, they build the momentum for change. Nick shares some bureaucratic hacks to get unstuck. Key Points Nick Sinai defines bureaucracy.  He gives us some hacks, like watercooler rules, one pager, the power of the pilot, and understanding the real org chart. Meet Nick Name: Nick Sinai  His Story: Nick Sinai is the co-author of Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team with Marina Nitze. He is a venture capitalist, adjunct Harvard faculty, and a former senior White House official in the Obama Administration. As a Senior Advisor at Insight Partners, Nick serves on the board of Rebellion Defense, Hawkeye360, LeoLabs, and Shift5. Worth Mentioning: Nick writes and teaches about technology in government and serves as a commissioner on the Atlantic Council's Commission on Remaking the US Defense Innovation System. He is a regular contributor to the TV Show Government Matters and has been quoted in the Wall Street Journal and the Economist. Recently, Nick co-founded the U.S. Digital Corps, a new two-year federal fellowship for early-career technologists, launched in the summer of 2021. This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team by Marina Nitze and Nick Sinai  Sludge: What Stops Us from Getting Things Done and What to Do about It by Cass R. Sunstein The Man Who Broke Capitalism: How Jack Welch Gutted the Heartland and Crushed the Soul of Corporate America―and How to Undo His Legacy by David Gelles Related Episodes Leadership Productivity Principles with Maura Thomas Inspiring Great Results with Fred Halstead Great Leaders Have No Rules with Kevin Kruse

When we think about leadership development, we probably think about workshops, podcasts, white papers, and business books. We understand the importance of learning to benefit ourselves and our organizations. Unfortunately, after putting in a full day (or more) of work, we find we don’t have the energy to read novels. Melanie Bell joins Kevin to talk about how reading fiction can also help with our leadership development. Studies have indicated that different parts of our brains are activated when we read fiction vs. nonfiction. Further, business books break down the problem to the principle. In fiction, the characters are complicated so, we don’t just jump to conclusions. The stakes are lower, so we can take a breath and think about the situation. Key Points Melanie discusses why fiction can be powerful for leaders. She shares how to translate fiction to leadership.  She provides advice on choosing a fictional book to read for leadership lessons. Meet Melanie Name: Melanie Bell  Her Story: Melanie founded Leaders Who Fiction while operating her marketing strategy and technology consulting firm. At Leaders Who Fiction, Bell is helping people acquire and develop leadership qualities through fiction reading and intellectual, business-oriented conversations centered around a selected novel. She is also the Co-Founder of Strategic Piece, a company that helps B2B businesses generate outstanding revenue growth by bringing together their marketing, sales, and service teams around an information-driven customer experience built on the HubSpot platform. Worth Mentioning: Melanie is an active angel investor and mentors the student accelerator programs at Rice University's OwlSpark and the University of Houston's RED Labs. She was also the President of Marketing Interface, a company created in 2014 before Strategic Piece. This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations The Story of My Teeth by Valeria Luiselli  The Overstory: A Novel by Richard Powers  Related Episodes Read to Lead with Jeff Brown

Work is changing; it always has. However, March of 2020 brought accelerated change. The question we need to ask is what is work changing to, and how can we adapt? Brian Elliott joins Kevin to share findings of the change in work from research with his colleagues at the Future Forum and global case studies from leading companies such as Levi Strauss & Co., Genentech, Royal Bank of Canada, and IBM. For example, 74% of executives want to come back to the office three days a week or more. Only 23% of employees want the same thing. In addition, 63% of executives are planning for the future without input from their team. As leaders, we need to gain another perspective and ask if we can be successful going back to what we did before. Key Points Brian Elliott discusses the struggle of work.  He explains what digital-first means.  He shares two steps necessary to building the new principles needed to enable flexible, high-performing teams including a Culture of Connection and Experimentation. Meet Brian Name: Brian Elliott  His Story: Brian is the co-author of How the Future Works: Leading Flexible Teams to Do the Best Work of Their Lives, with Sheela Subramanian and Helen Kupp. He is the Executive Leader of Future Forum, a consortium by Slack, which enables leaders to redesign work to be better for people and organizations. He has spent three decades leading teams and building companies as a startup CEO, as a product leader at Google, and now at Slack where he is a Senior VP. Worth Mentioning: Brian started his career at Boston Consulting Group and earned his MBA from Harvard Business School. His work has been published in Harvard Business Review, Fortune, and The Economist. This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website.   Book Recommendations How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives by Brian Elliott, Sheela Subramanian, and Helen Kupp  Tomorrow's Capitalist: My Search for the Soul of Business by Alan Murray Termination Shock: A Novel by Neal Stephenson  Related Episodes Keys to Leading Remotely with Wayne Turmel Rules for Remote Leadership with Kevin Eikenberry Managing the Modern (Hybrid) Meeting with Karin Reed

Are you frustrated because your hard work isn’t noticed? Are you looking to move up and don’t know how? Michael Wenderoth joins Kevin to discuss the mindsets we need to change to not only promote ourselves but also our teams. For example, politics aren’t bad; they are just a mechanism by which decisions are made. Power is not a bad word. We need to understand power and learn how to harness its energy. When we reject the idea of power, we are immediately at a disadvantage. We need to leverage power to accelerate our impact. Key Points   Michael Wenderoth discusses the mindset shifts we need to think about including political, authenticity, and power.    He shares the sources of power, political skills, networking, control of resources, executive presence and communication, and visibility and brand. Meet Michael Name: Michael  Wenderoth   His Story: Michael Wenderoth is the author of Get Promoted: What You’re Really Missing at Work That’s Holding You Back and an Executive Coach that has helped thousands of aspiring leaders ethically leverage power and politics to breakthrough – and ascend. Prior to becoming an executive coach, Michael served 20 years in senior roles bringing blockbuster innovations to life in China, the U.S., and Europe.   Worth Mentioning: Michael is a Coach in Stanford Business School Executive Education programs, and a Lecturer at IE Business School in Madrid, Spain. Michael’s focus is on building POWER, a word with negative connotations – and a topic most people mistakenly shy away from. He believes understanding power is THE key to success if you want to move up, get big things done, or become a better leader. This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website. Book Recommendations   Get Promoted: What You're Really Missing at Work That's Holding You Back by Michael Wenderoth    Making Numbers Count: The Art and Science of Communicating Numbers by Chip Heath and Karla Starr    Historical and Conceptual Foundations of Measurement in the Human Sciences by Derek C. Briggs    Stikky Night Skies: Learn 6 constellations, 4 stars, a planet, a galaxy, and how to navigate at night--in one hour, guaranteed by Laurence Holt  Related Episodes   Networking for People Who Hate Networking with Devora Zack -    Leading with Authenticity with Sabrina Horn

New customers are great, and to keep them we need to nurture the relationship and build trust. Jason Young tells Kevin that most decisions are based on emotion. So, to continue the relationship, it’s important to understand how the guest feels. This is true for both external customers and our teams. It’s easy to give a job title or description. It is more difficult to build the culture you want, so you need to be intentional and work together. Key Points Jason Young describes a guest and the connection to hospitality.  He discusses the importance of moving beyond demographics and looking at psychographics.  He shares a few practices that create lifelong customers, including knowing the guest, focusing on feeling as much as function, and focusing on the culture, not the job. Meet Jason Name: Dr. Jason Young  His Story: Jason Young is the co-author of The Come Back Culture: 10 Business Practices That Create Lifelong Customers with Jonathan Malm. He is also the co-author of The Come Back Effect, The Volunteer Effect, and The Volunteer Survival Guide. He is a nationally recognized guest experience consultant and leadership guide as well as a keynote speaker and university professor. Worth Mentioning: Jason has a doctoral degree in hospitality and working on his Ph. D. in leadership trauma. Through experience, research, and education he has developed strategies to help people understand people. He has helped brands including Delta Airlines, Gorilla Glue, Ford Motor Company, and FedEx Ground. Connect with Jason Young: https://catchfiredaily.com/ https://www.linkedin.com/in/jasonyounglive/ http://www.facebook.com/ReadBakerBooks https://twitter.com/ReadBakerBooks This episode is brought to you by... Remarkable Masterclasses. Each masterclass is designed to help you become the remarkable leader and human you were born to be. Details on how to get on board for a specific skill or get discounts each month can be found on our website.   Book Recommendations The Come Back Culture: 10 Business Practices That Create Lifelong Customers by Jason Young and Jonathan Malm  Tricks of the Trade: How to Think about Your Research While You're Doing It by Howard S. Becker  Deep Kindness: A Revolutionary Guide for the Way We Think, Talk, and Act in Kindness by Houston Kraft Digital Body Language: How to Build Trust and Connection, No Matter the Distance by Erica Dhawan  Related Episodes The Feedback Revolution with Margie Mauldin Leading Customer Loyalty with Sandy Rogers  Why Customers Leave with David Avrin  Creating Customer Value with Rob Markey