IBS Intelligence Podcasts

Nikhita Hyett, Managing Director Europe, BlueSnapIt is a truism that late payments are a threat to corporate survival but managing the payments cycle properly and replacing outdated, legacy and inefficient payments systems would improve both survivability and profitability. Robin Amlot of IBS Intelligence speaks to Nikhita Hyett, Managing Director Europe of payments platform BlueSnap about the challenges businesses face and what needs to be done. The conversation also explores the shift away from one-off purchases and the surge in ‘subscription payments’ seen during the pandemic.  

Adam Coyle, Chief Executive Officer, Digital RiverThe pandemic has seen explosive growth in ecommerce, not just in domestic markets but across borders as well. Robin Amlot of IBS Intelligence speaks to Adam Coyle, CEO of Digital River. Getting the back-end processing right is key in cross-border payments and that includes getting local fulfilment and local processing right from the outset. Both B2C and B2B businesses need to provide a holistic experience that includes pricing, payment channels and methods for their customers.

Michael Down, Head of Financial Services, ElasticUK financial institutions are embracing tech to innovate and grow. Robin Amlot of IBS Intelligence speaks to Michael Down, Head of Financial Services, Elastic, about what needs to be done to maintain the UK’s leadership in the FinTech space through a standardised view of data, proper use of that data and the algorithms that manage it, allowing developers the freedom to innovate and create compelling products.

Gregory Perdon, Chief Investment Officer, Arbuthnot LathamGregory Perdon, Chief Investment Officer of UK private bank Arbuthnot Latham speaks to Robin Amlot of IBS Intelligence about the key themes and trends in wealth management and investment. The discussion also covers how the wealth management business itself is being changed by the implementation of AI and new financial technologies. 

Hani Hagras, Chief Science Officer, TemenosEU regulators are reportedly planning tough new rules on artificial intelligence.  Hani Hagras, Chief Science Officer at Temenos believes financial institutions need to have transparency in their AI decision-making processes to be able to explain to both regulators and customers how such decisions are made. He tells Robin Amlot of IBS Intelligence how this would mean banks would be in a position to ensure they detect and fix potential problems of bias, discrimination and fairness in their AI models.

Stephen Bradford, Senior Vice President EMEA, SailpointFinancial services institutions are always going to be a target for malicious attacks.  But the problem runs deeper. Many organisations don’t know what they don’t know and especially don’t know the true nature of the vulnerabilities of their systems. Robin Amlot of IBS Intelligence speaks to Steve Bradford, SVP EMEA for cybersecurity and identity specialist Sailpoint. Technology is bringing users, applications and data together, but these connections also bring more vulnerability. What needs to be done?

Ken Serdons, Chief Commercial Officer, MollieOver a year into a global pandemic, technology-driven companies have had a rare opportunity to grow – and payments processor Mollie has spent the period helping merchants of different sizes grow with them through e-commerce solutions. In this episode, Sunniva Kolostyak speaks to Ken Serdons about organisational attitudes, expansion into the UK market and a worldwide drive to online.

 Philippe Gangneux, Chief Financial Officer, SidetradeOne of the results of the pandemic – 75% of UK CFOs say cash is now the number one board agenda item, the remaining 25% rank cash as their second highest priority. The first step is financial survival but what next? Robin Amlot of IBS Intelligence speaks to Philippe Gangneux, CFO of Sidetrade, a FinTech that combines next-gen AI and machine learning with B2B customer behaviour data to automate companies’ Order-to-Cash processes.

Silvia Mensdorff Pouilly, Head of Banking Solutions Europe, FIS‘Friction-right’ not frictionless should be the aim of payment solutions according to Silvia Mensdorff Pouilly, Head of Banking Solutions Europe for FIS. She notes the impact of more spending online from a fraud perspective in light of Covid-19 and also tells Robin Amlot of IBS Intelligence that next-gen payments technologies also allow for ESG initiatives such as ‘green accounts’. 

Ed Whitehead, Managing Director EMEA, SignifydA combination of big data, machine learning and manual review allows Signifyd to offer merchants a 100% financial guarantee against fraud on its end-to-end commerce protection platform. Recently the company raised a $205 million Series E growth equity financing, valuing the business at around $1.34 billion. Robin Amlot of IBS International speaks to Ed Whitehead, Managing Director EMEA of Signifyd, about its promise to merchants and also what the plans are for the latest funding.