IBS Intelligence Podcasts

David Foss, Board Chair & CEO, Jack Henry & AssociatesCompetition is fierce, technology is converging, and the user experience is changing. Banks and financial institutions are expected to do more and be more. David Foss, Board Chair and CEO of Jack Henry & Associates speaks to Robin Amlôt of IBS Intelligence about the key tech trends shaping financial services in the US in 2024, starting with the US Consumer Financial Protection Bureau’s (CFPB) proposed Personal Financial Data Rights Rule. 

Joe Lemonnier, Product Marketing Manager, Resistant AIDocument automation is playing a key role in speeding up and reducing costs within financial services. However, in all the excitement institutions may unwittingly be putting themselves and their clients at risk. Robin Amlôt of IBS Intelligence discusses how the financial services sector needs to do better at determining whether documentation is legitimate with Joe Lemonnier, Product Marketing Manager at Resistant AI. Emerging economies cross-border payment platform Verto recently signed a deal with Resistant AI to use the latter’s Document Forensics to enhance its document verification process, reduce application review times and enable further expansion. 

Ofer Friedman, Chief Business Development Officer, AU10TIXDeepfakes are becoming more common. From AI-generated fake ID to facial swap tools that can manipulate selfie/ID comparisons, the software is only going to get more sophisticated. For companies dealing with the threat posed by these fakes, investing in combatting them is going to be the cost of doing business. Robin Amlôt of IBS Intelligence speaks to Ofer Friedman, Chief Business Development Officer of AI-based ID verification specialist AU10TIX. 

V. Balasubramanian, CEO, Financial Software and Systems (FSS)India-based Financial Software and Systems (FSS) is a globally leading provider of payments technology and a transaction processor. The company offers an integrated portfolio of software products, hosted payment services, and software solutions built on over three decades of global experience.  Puja Sharma of IBS Intelligence speaks to V. Balasubramanian, Chief executive officer of Financial software systems. 

Daniel Cohen, Chief Executive Officer, PayU GPOFrom the macroeconomic trends set to hold sway over FinTech to the outlook for funding, IPOs, and mergers and acquisitions, Robin Amlôt of IBS Intelligence discusses them all with Daniel Cohen, CEO of PayTech platform PayU GPO. The firm’s platform allows merchants to accept payments and enables a wide range of payment optimisation and security features via a single API. So, we also cover the outlook for cross border payments. 

Brian Kaas, President & Managing Director, TruStage VenturesTruStage Ventures is the venture capital arm of TruStage, a credit union partner providing financial products and services to 95% of US credit unions. The business is long-established, but the name is relatively new. TruStage Ventures invests in FinTechs with a specific view to funding innovators whose ideas can be leveraged by the credit union sector.  Robin Amlôt of IBS Intelligence speaks to Brian Kaas, President and Managing Director of TruStage Ventures. 

Matt Phillips, Head of UK+I Banking, Diebold NixdorfDiebold Nixdorf is working to provide banks with self-service banking solutions that put customers at the centre of the bank’s activities, focusing on banking products, software and services that engage consumers across channels, create personalised banking experiences, and accelerate ATM performance. Robin Amlôt of IBS Intelligence speaks to Matt Phillips, Head of UK+I Banking at Diebold Nixdorf. 

Arman Aygen, Director of Technology, EMVcoEMVCo facilitates testing and evaluation for compliance with EMV specifications – the technical requirements that are used to develop payment card products. In 2023 the company launched an EV Open Payments Task Force, aiming to work with industry stakeholders to explore how EMV payment technology could help support a secure and seamless EV charging payment experience around the world. Robin Amlôt of IBS Intelligence discusses this payments use case with Arman Aygen, Director of Technology with EMVco. 

Rajesh Saxena, CEO, Intellect Global Consumer Banking (iGCB), Intellect Design ArenaHungary-based OTP Bank, one of the leading banks in central and eastern Europe, has signed up with Intellect Global Consumer Banking to modernise its core banking system, heading for a cloud-native public cloud installation. Robin Amlôt of IBS Intelligence speaks to Rajesh Saxena, Chief Executive Officer of Intellect Global Consumer Banking, Intellect Design Arena. 

Paul Davis, Founder, The Bank Slate (formerly with SRM)It is going to be a challenging year with legislative and regulatory pressures, a mixed economic outlook and interest rate uncertainties – and all that before US banks and credit unions begin to consider their tech requirements and the need to invest in their tech stacks! Robin Amlôt of IBS Intelligence discusses the year ahead with Paul Davis, Director of Market Intelligence at Strategic Resource Management.