
IBS Intelligence Podcasts
IBSi podcasts for insights and discussions from the world of FinTech and Banking. Listen in to what’s trending in the ever-evolving financial industry.
Latest episodes

May 16, 2025 • 13min
EP872: How progressive modernisation in banking offers new solutions
Ben Goldin, Founder & CEO, PlumeryThe ‘big bang’ core replacement model is no longer a viable option for many banks. Instead, a step-by-step approach that overlays new modules over an existing core banking system may offer a way for financial institutions to bring their services up to date. Ben Goldin, Founder and CEO of Plumery speaks to Robin Amlôt of IBS Intelligence about the path to progressive modernisation.

May 15, 2025 • 10min
EP870: How AI-first digital platforms are changing loan origination
Kaushal Verma, Head of Global Banking CoE, Newgen SoftwareTechnology has revolutionised lending and the loan origination process. Increasing speed of approval is a huge advantage. SMEs may now access the funds they need almost instantly. Modern digital lending platforms are more flexible, lending practices are more transparent – as examples of this, Kaushal Verma, Head of Global Banking CoE for Newgen Software cites the changing lending market in the UAE. In conversation with Robin Amlôt of IBS Intelligence, he also highlights how the use of AI in lending decision-making may help narrow the SME funding gap.

May 15, 2025 • 12min
EP871: The opportunities presented by biometric authentication
Patrick Lemay, Head of Corporate Development, PayRetailersBiometric authentication solutions are about more than just security. While multi-modal authentication is reducing fraud, it also holds the potential to create a more seamless and personalised payment experience. Robin Amlôt of IBS Intelligence discusses the opportunities with Patrick Lemay, Head of Corporate Development at PayRetailers.

Apr 29, 2025 • 13min
EP869: The emerging technologies and growth opportunities challenging the payments sector
Will Marwick, CEO, IFX PaymentsWill Marwick describes IFX Payments as a service-led alternative banking partner for its clients. With FX markets excessively volatile in recent days (thanks in no small part to President Trump’s wild ride on tariffs), the need for a digital FX and payments solution that offers businesses a quick, secure and easy to use treasury service has been thrown into sharp relief. Robin Amlôt of IBS Intelligence speaks to Will Marwick of IFX Payments.

Apr 29, 2025 • 15min
EP868: Artificial intelligence, Gen AI and the future of cognitive banking
Udi Ziv, CEO, PersoneticsAI-powered customer experience is evolving to meet consumers’ needs for a personal relationship with their bank. With a mission to democratise financial wellness, cognitive banking offers a fundamental shift in how financial institutions engage with their customers, leveraging advanced data analytics and predictive modelling. Robin Amlôt of IBS Intelligence speaks to Udi Ziv, CEO of Personetics.

Apr 29, 2025 • 15min
EP867: Swipe, Spend, Scale: The Future of Smarter Spending
Raj Narayanam, Founder, ZaggleSaaS innovation, UPI integration, and strong banking partnerships are reshaping spend management and prepaid card solutions, driving smarter, more efficient financial operations. Dr. Raj Narayanam shares insights with Puja Sharma of IBS Intelligence on how these trends are redefining the FinTech landscape. As technology evolves, agility and collaboration will be key to staying ahead.

Apr 28, 2025 • 11min
EP866: US Treasury to phase out paper cheques – what are the challenges?
Ben Turner, Founder & CEO, VerituityThe US Treasury’s decision to phase out paper cheques for government payments by September may well be one of the biggest digital payments tests the US has faced. It is a FinTech challenge that will require banks, FinTechs and payers to align on identity verification, fraud prevention and equitable access at scale. Robin Amlôt of IBS Intelligence discusses the issues with Ben Turner, Founder and CEO of PayTech specialist Verituity.

Apr 25, 2025 • 11min
EP865: AI and Wealth Management: Unlocking accessibility for every Indian
Priyank Shah, Co-founder of The FinancialistAI is fast emerging as a powerful enabler in India’s wealth management landscape. In this episode, Priyank Shah, Co-founder of The Financialist, joins Gloria Methri of IBS Intelligence to discuss how technology is reshaping financial advisory, the evolving regulatory framework, and what the future holds for WealthTech in India.

Apr 22, 2025 • 13min
EP864: How AI and consumer behaviours are shaping online payments
Rory O’Neill, Chief Marketing Officer, Checkout.comPayments move money; high-performance payments make money. Conversely, failed payments don’t just lose money for merchants, they damage trust in the brand and directly undermine brand value. Trust and confidence are fragile things – needed in online commerce but easily undermined if the payment experience is problematic. Robin Amlôt of IBS Intelligence speaks to Rory O’Neill, Chief Marketing Officer of Checkout.com about ensuring payments work as they should.

Apr 17, 2025 • 12min
EP863: How to prepare for tokenisation and what it means for business
Manthan Dave, Co-Founder & Co-CEO, Palisade Forecasts that up to 10% of global GDP could be tokenised by 2030 set the scene for a fundamental change in the economic landscape. Alongside these forecasts, the new US administration is now developing crypto regulations and exploring the potential of a crypto strategic reserve. Manthan Dave, Co-CEO of digital asset custody provider Palisade, speaks to Robin Amlôt of IBS Intelligence about tokenisation and how it will change the way we do business.