IBS Intelligence Podcasts

Angela Hull, VP Global Payments Partnerships, PPROIt is important for merchants operating across borders to create a true local experience that consumers and business can have confidence in. Data from PPRO shows that US citizens now spend $130 billion a year with merchants based outside the US, up from $106 billion in 2020. Elsewhere, Brazilians spend more than $3 billion a year with foreign merchants, and Indians spend over $20 billion a year on goods and services provided by eCommerce merchants based in other countries. Angela Hull, VP Global Payments Partnerships with PPRO offers Robin Amlôt of IBS Intelligence insights in how consumers in different regions prefer to pay and what that means for merchants. 

Denis Brosnan, Portfolio Manager, CORA Group; Beth McCoy, President, RewardOpsFinancial institutions may build customer interaction, share of wallet, transaction frequency and spending, in addition to brand loyalty. Consumers increasingly view ‘rewards’ as a form of currency that they ascribe a value to that is integral to the shopping experience. Such loyalty programmes can influence purchasing decisions and spending habits. Robin Amlôt of IBS Intelligence speaks to Denis Brosnan, Portfolio Manager at CORA Group (pictured) about building a portfolio of loyalty businesses, and to Beth McCoy, President of RewardOps, which sits at its nexus.

Bilal Bajwa, Chief Product & Technology Officer, StennLack of access to finance for SMEs is not a new trend but it remains an acute issue that traditional lenders still struggle to solve. For many SMEs the need for capital is immediate, without which firms run the risk of failing to capitalise on business opportunities and, potentially, losing their customers to competition. Robin Amlôt of IBS Intelligence speaks to Bilal Bajwa, Chief Product & Technology Officer of Stenn about how the technology behind alternative finance providers can make the lending decision-making process a more streamlined journey.

Jayatri Dasgupta, CMO of PayNearby In this episode, Gloria Mathias chats with Jayatri Dasgupta, CMO of PayNearby and Program Director of the Digital Naari Initiative. Jayatri highlights the challenges women face in accessing financial services in India. She discusses how PayNearby's Digital Naari Initiative is addressing these barriers, focusing on making formal finance accessible to women in Rural India. 

Ofer Friedman, Chief Business Development Officer, AU10TIXBanks, FinTechs and their customers face a barrage of advice on how to spot and avoid fraudulent IDs. Unfortunately, many of the tips on offer simply create a false sense of security! Among the myths being perpetuated include:Deepfakes may be spotted via inconsistent reflections and jerky movementsSecurity features such as holograms and microprints are proof of an ID document’s authenticitySanctions checks prevent money launderingAs Ofer Friedman, Chief Business Development Officer at AU10TIX, tells Robin Amlôt of IBS Intelligence, these three statements are not true!

Eric Van der Kleij, Partner, Edenbase, & Yanki Onen, CEO & Founder, wamoVenture capital firm Edenbase recently made its first FinTech investment, into digital business account provider wamo. Eric Van der Kleij of Edenbase (pictured) explains the thinking behind the fund’s investment decision. We also hear from Yanki Onen, CEO and Founder of wamo, some 2 years on from our first conversation with the company. Here’s the link to Onen talking about an SME ecosystem in 2022. This time Onen talks about how his company has grown over the last 2 years and about his plans for the future.

Satish Grampurohit, CEO & Co-Founder, CogniquestCogniquest is a context-aware AI platform that aims to capture key data points and generate actionable insights from complex documents and information repositories. The solution helps unlock the potential of data through cutting-edge AI solutions, empowering business users with smarter decision-making capabilities. Full disclosure, Cogniquest is a portfolio company of Cedar-IBSi Capital. The company’s Co-Founder and CEO, Satish Grampurohit, discusses the challenges and opportunities in the intelligent document processing space.

Robin Amlôt of IBS Intelligence speaks to capital markets expert Armin Peter (pictured) and Georgina Jarratt of the International Capital Market Association (ICMA) about the challenges facing the cross-border debt capital market in getting to grips with digitalisation. Among topics covered in the discussion: sustainable finance, the role of FinTechs, the coming of DLT and AI, and more.

Kurt Vogt Gwerder, Strategy Consultant, CurinosGlobal data intelligence business Curinos recently carried out its 2024 Great Britain Shopper Survey, which canvassed the views of 2252 people across England, Scotland and Wales who have switched primary banks in the past 3 years. The UK’s big 7 banking providers remain the go-to for ‘new to banking’ customers, and, overall, 59% of primary current account recent purchasers are being captured by the big 7. Notably, a large majority of shoppers prefer to open their primary current account digitally (83%), with smartphones (52%) being the most preferred channel. Robin Amlôt of IBS Intelligence speaks to Kurt Vogt Gwerder, Strategy Consultant at Curinos about the survey’s findings.

Brendan Thorpe, Customer Success Manager, AurigaOn the fringes of the ATMIA Europe and Emerging Markets conference held for stakeholders from the ATM industry, Robin Amlôt of IBS Intelligence caught up with Brendan Thorpe, Customer Success Manager at Auriga to discuss ATM strategies and the intelligent management of data derived from cash machine networks. There is a lot to be learned from the ATMs themselves about how self-service banking channels are performing.