Hospitality Outliers

Phil Bayly, a bar owner and Mezcal ambassador, shares his colorful journey from art student to hospitality maven. He discusses the friendships that fueled his tequila empire across six countries. Phil dives into the essence of authentic hospitality, where every interaction matters. He recounts wild stories from cantinas and the magic of creating environments that feel like home. With a mix of passion and mentorship, he explores how meaningful connections in hospitality can make a lasting impact—like crying into your enchiladas over a perfectly crafted experience.

In this episode of Hospitality Outliers, I’m sitting down with the legendary Jack McGarry, co-founder and CEO of Dead Rabbit. Jack’s journey from Belfast to New York City has redefined what it means to operate an Irish pub in the modern era. We dive deep into how Dead Rabbit challenges the status quo, from its world-class cocktails to its unexpected success in food, all while staying true to its Irish roots. Jack shares his insights on leadership, team culture, and the relentless pursuit of excellence that has driven the success of both Dead Rabbit and his new venture, Irish Exit. If you're serious about building a brand that stands out and attracts a loyal tribe, this one’s for you. Grab a pint and tune in!

In this engaging discussion, AI expert and former restaurateur Ronsley Vaz shares how artificial intelligence can revolutionize the hospitality industry. He highlights essential insights for operators to optimize operations while improving guest experiences. Ronsley emphasizes the transformative power of AI in event planning and employee training, and how it can streamline marketing strategies. He also discusses the importance of balancing technology with human connection, urging hospitality professionals to embrace this new era for enhanced success.