KaiNexus: Continuous Improvement, Leadership, and More

My friend and fellow blogger Katie Anderson had a chance to actually visit the gemba at Toyota Memorial Hospital. See her blog post that’s part of her series: Japan Gemba Visit: Toyota Memorial Hospital – Part 4: Set challenging goals & engage patients and staff in continuous improvement.

In episode #7 of our series, Greg & Mark talk about: - Lean and Kaizen in manufacturing vs other settings, such as retail and healthcare - How to help leaders change their behaviors and managerial approaches when it's out of sync with Lean? - How does pointing fingers and blaming affect morale? - What's the role of Change Management? See more webinars at http://www.kainexus.com/webinars

Presented by Karen Skinner & David Skinner, Hosted by KaiNexus & Mark Graban on May 17, 2016 Learn more at http://www.kainexus.com/webinars In this webinar, you will learn: Trends in service delivery innovation for professional service firms How Lean can support critical innovations in pricing, project management, and knowledge management How a culture of continuous improvement can support innovation Where to start and how to avoid typical pitfalls Join us as we talk to Karen Dunn Skinner and David Skinner of Gimbal about how they’re using LeanLegal™ to create a foundation for performance excellence in law firms and legal departments. Using the legal industry as a case study, we’ll discuss how you can use Lean to create a strong base for change. We’ll talk about some of the problems Gimbal’s clients have encountered implementing Lean and process improvement, and conclude with a discussion of some of the possible ways forward for organizations embarking on a Lean initiative.

In this webinar, you will learn: The value of a "behavior based," rather than "tools based," management system The ideal Lean behaviors that drive sustainable results How to find balance between enterprise alignment, continuous improvement, and cultural enablement - and the Lean behaviors that drive all three How to develop scientific thinking through the Toyota Kata approach, and how this leads to the ideal behaviors How the KaiNexus platform supports this management system through strategy deployment, virtual huddle boards, and Kata

In episode #6 of our series, Greg & I talk about: - Pitfalls in continuous improvement efforts - Finding the balance of flow efficiency and resource efficiency - The role of leaders in creating a culture of improvement - Lean and ergonomics - Managing lots of improvement ideas - Searching for jobs using Lean principles

- Some of the defining characteristics of successful Lean leaders - Three basic assumptions that differentiate Lean CEOs and leaders - Pivotal moments for Lean leaders and their organizations In this webinar, author, speaker, and consultant Jacob Stoller will dive into the three basic assumptions about information process, and people that differentiate top lean leaders from conventional business leaders. Join us as Jacob highlights pivotal moments where influential leaders changed the history of their companies.

In part 5 of our series, Greg & I talk about: - getting technical people involved in Lean - engaging associates in problem solving - coaching - leaders and huddle boards - data vs story telling - translating improvement into dollars and results - lessons learned about starting a blog or starting a company See our playlist "Ask Us Anything" for the entire series.

From a podcast on February 16, 2016 with Mark Graban & Greg Jacobson How To Get Buy-In For Improvement In this webinar, you will learn: Reasons why people don’t “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies that can be used to increase buy-in for staff, managers, and executives. People often complain that their employees (or their leaders) aren’t “buying in” to an improvement methodology. Or, specific improvement ideas languish because somebody doesn’t “buy in.” In this webinar, Greg and Mark will explore the issue of buy-in. What are some common reasons for a “lack of buy-in?” Is it accurate to think about “buying” and “selling” ideas in the workplace? What are some strategies and tactics to increase the acceptance of and participation in specific changes and broader initiatives like Lean and continuous improvement?

Yes, Lean can help improve both efficiency and quality. At least he got that right, instead of incorrectly saying that Lean is only about efficiency or productivity or cost. But, the error is in not thinking that Lean and the Toyota Production System are not also methods for continuous improvement and innovation. We have many KaiNexus customers who demonstrate daily how creative and innovative they are with Lean and Kaizen methods. We can probably learn something from Google, but we shouldn't miss or ignore what Toyota can teach us about innovation and improvement.

In part 4 of our series, Greg & I talk about the NEJM article about "Medical Taylorism", kaizen vs kaizen blitz, getting leaders involved in kaizen, keeping staff motivated, and more. See our playlist "Ask Us Anything" for the entire series.