Human Capital Leadership

Jonathan H. Westover, PhD
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Feb 13, 2023 • 30min

S43E12 - Modernizing Performance Management, with John Schneider and Harini Sridharan

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with John Schneider and Harini Sridharan about modernizing performance management. John Schneider (https://www.linkedin.com/in/schneider/) brings to Betterworks vast experience and a proven track record of leading large-scale business transformations for growth and position in the marketplace. Prior to joining Betterworks, Schneider was Vice President of Platform and Solutions Marketing at Intapp. In this role, he was responsible for evolving product positioning to a platform-based solution that drove increased value for customers, expanded the business into new markets, and led to successful acquisitions of adjacent technologies to fulfill Intapp’s position as the market leader. His work at Intapp directly contributed to accelerated revenue growth, which ultimately resulted in a $1 billion+ IPO. Harini Sridharan (https://www.linkedin.com/in/harinisridharan/) is a strategic marketer who is passionate about how companies bring new offerings to market and get them into the hands of customers. As the head of product marketing at Betterworks, Harini is responsible for their go-to-market strategy, product launches, analyst relations, partnership marketing, and sales enablement. She has a decade of experience as a product marketer with notable companies such as Jive and Intapp, where she has supported key company initiatives such as crafting the company’s IPO narrative, leading the go-to-market integration of a strategic acquisition, and designing the messaging for a unified platform story across a wide range of products. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 10, 2023 • 24min

S43E11 - Preventing Burnout in Industries with High Turnover Rates, with Tony Smith

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Tony Smith about preventing burnout in industries with high turnover rates. Tony Smith (https://www.linkedin.com/in/tony-t-smith/) is Co-Founder and CEO of Restaurant365, the world’s only all-in-one, cloud-based, restaurant-specific accounting, back office and reporting solution. Smith earned his bachelor’s degree in business management and information systems from Brigham Young University. After earning his degree, Smith joined John Moody and Morgan Harris as Director of Services at Dynamic Methods, a consulting company that assesses business issues, especially accounting needs, that can be solved with a software as a service (SaaS). After dissecting the restaurant industry, Smith’s work with Dynamic Methods led him to co-found Restaurant365 in partnership with Moody and Harris, where product direction and strategy has been his main focus. Smith has a passion for trying out new restaurants, spending time with his family, singing and watching college football. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 9, 2023 • 27min

S43E10 - The Paper Tiger Syndrome: How to Liberate Yourself from the Illusion of Fear, with Rebecca Ward

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Rebecca Ward about her book, The Paper Tiger Syndrome: How to Liberate Yourself from the Illusion of Fear. Rebecca Ward (https://www.linkedin.com/in/rebeccaward-lmftseppcc/) is an American therapist, author and executive coach. She has nearly 30 years of combined experience in management consulting and executive coaching. More recently, Rebecca has added "author" to her competencies with her new book, The Paper Tiger Syndrome: How to Liberate Yourself from the Illusion of Fear. She's particularly interested in helping leaders learn the personal, professional, and systemic benefits of regulating their nervous systems. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 8, 2023 • 27min

S43E9 - Remote Work and Persistent Virtual Space in 2023, with Adam Riggs

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Adam Riggs about remote work and persistent virtual space in 2023. Adam Riggs (https://www.linkedin.com/in/adamriggs) is the former President and CFO of Shutterstock from 2005 to 2010, current Founder and CEO of Frameable. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 7, 2023 • 29min

S43E8 - The Secret Sauce For Leading Transformational Change, with Ian Ziskin

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Ian Ziskin about his recent book, The Secret Sauce For Leading Transformational Change. Ian Ziskin (https://www.linkedin.com/in/ian-ziskin-bb1504/), President of EXec EXcel Group LLC, has 40 years of experience as a business and human resources leader, board advisor and member, coach, consultant, entrepreneur, teacher, speaker, and author. His clients and corporate work span the aerospace and defense, automotive, chemical, consumer products, education, electronic components, energy, entertainment, financial services, health care, high tech and IT, manufacturing, pharmaceuticals, professional services, retail, and telecommunications industries. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 6, 2023 • 23min

S43E7 - The Future Focused Leader, with Dev Patnaik

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Dev Patnaik about the future focused leader. Dev Patnaik (https://www.linkedin.com/in/devpatnaik/) is the CEO of Jump Associates, the leading independent strategy and innovation firm. He’s a board member of Conscious Capitalism. Dev has been a trusted advisor to CEOs at some of the world’s most admired companies, including Starbucks, Target, Nike, Universal and Virgin. Dev is a frequent keynote speaker at major forums, and his writing has appeared in BusinessWeek, Forbes, Fast Company, and many others. He is the author of the book Wired to Care, named one of the best books of the year by both Fast Company and Business Week. Malcolm Gladwell called Wired to Care “just what we need for the lean years ahead.” When not at Jump, Dev’s also an Adjunct Professor at Stanford University, where he teaches social science methods to MBA and design students. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 3, 2023 • 26min

S43E6 - Changing Organizational Ecosystems and Trends in the Future of Work, with Dr. Ciela Hartanov

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Dr. Ciela Hartanov about changing organizational ecosystems and trends in the future of work. Dr. Ciela Hartanov (https://www.linkedin.com/in/cielahartanov) was part of the founding team of The Google School for Leaders and Head of Next Practice Innovation and Strategy at Google, where she developed projects designed to shape the future of leadership and work. She currently runs humcollective, a boutique strategy and innovation firm that helps companies, executives, and teams make sense of the forces shaping the future and prepare strategically. Ciela has been a featured speaker at a wide range of conferences from The House of Beautiful Business to the HR Leaders Forum in Australia. She has been quoted in Psychology Today and Forbes and is sought after for her thought leadership on the future of leadership and adaptable organizations. She brings a multidisciplinary view that leverages business foresight and organization development to break barriers and invent the next practices for humane, kind, and responsive workplaces.  Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 2, 2023 • 27min

S43E5 - The Power in Neuro-Architecture to Spur Mental Wellbeing in the Workplace, with Judith Carlson

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Judith Carlson about creating spaces that accommodate a neurodiverse workforce. Judith Carlson (https://www.linkedin.com/in/judith-carlson-5724246/), Workplace Strategy Manager of Ted Moudis Associates, strives to create thoughtful and inclusive workplaces that supports the needs of the entire team. As an advocate of sustainable design practices, Judith pays close attention to creating spaces that accommodate a neurodiverse workforce, considering the range of needs for the emotional and mental well-being of a company’s staff. This can include: accessibility for neurodiverse workers, flexible orientation to adapt to the needs of the individual, noise level options, biophilic design to promote calm and productivity. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Feb 1, 2023 • 27min

S53E4 - The Slow Death of Customer Service, with Adam Alfia

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Adam Alfia about the slow death of customer service. Adam Alfia (https://www.linkedin.com/in/adamalfia/) is a serial entrepreneur specializing in the hospitality industry and technology sector. He is the Managing Director of Phoneternet LLC, dba. Maestro Personal Assistants is a pioneer in the emerging industry of personal assistance. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.
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Jan 31, 2023 • 27min

S43E3 - The Importance of Appreciation in the Workplace, with Aaron Rubens

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Aaron Rubens about the importance of appreciation in the workplace. Aaron Rubens (https://www.linkedin.com/in/aaronrubens/) is the co-founder and CEO of Kudoboard, a platform primarily used for workplace appreciation on special occasions, company events, and everything in between. Rubens, a Tulane graduate with an MBA from Harvard Business School, brings a rich background in education and technology. His early career was focused on education, having taught high school math at Alta Vista Charter School in Kansas City, and joining a highly selective national service corps, Teach for America. During this time, he designed and taught the entrepreneurship class and conceived the idea of Kudoboard: at year-end, he’d have students write their name and what they liked about each other on notes and pass it to classmates. After teaching, he led the creation of Khan Academy’s White House-sponsored 4-year college admissions technology resource for low-income, high-potential students. As a concerned citizen during college, Aaron established a 501(c)(3) nonprofit called The NOLA Fund dedicated to rebuilding New Orleans after Hurricane Katrina, where he fundraised over $100,000 during the first year of operations through viral marketing and email campaigns Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities.

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